Hotel Marsel

Hotels
6.3 (95 reviews)
Shorapani st.35/ Shiraqi 5 , Tbilisi City , ge

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Express check-in/check-out
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location near the metro and supermarkets
Helpful staff and clean room
Cons:
Issues with booking and no response from support
Maintenance problems with amenities

Categories

Cleanliness
5.56
The review mentions some cleanliness concerns with the shared bathroom setup and broken amenities.
Service
7.03
Polite welcome despite the late hour and quick provision of requested items reflect good service.
Location
8.07
Great location near the metro and supermarkets, providing easy access to the area.
Room Quality
6.02
The room is clean but has some issues with shower facilities and a broken hair dryer.
Amenities
5.55
Some amenities were reported as broken, impacting the overall experience.
Value for Money
6.51
Value is decent for the price, but some aspects did not meet expectations set by images.
Food and Beverage
5.86
Not mentioned, assumed standard quality for this hotel tier.
Overall Experience
5.83
Mixed experiences with significant issues but some positives noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:03

Property Description

Modern Amenities
Hotel Marsel offers a range of modern amenities for a comfortable stay, including air conditioning, flat-screen TVs, and free WiFi throughout the property. Guests can relax in well-equipped rooms with all the necessary conveniences.

Convenient Location
Situated in Tbilisi City, this 3-star hotel is conveniently located within proximity to popular attractions such as Freedom Square and Rustaveli Theatre. With easy access to the Tbilisi Opera and Ballet Theatre and the Medical University Metro Station, guests can explore the city with ease.

Exceptional Services
At Hotel Marsel, guests can enjoy exceptional services such as a 24-hour front desk, airport transfers, and room service. The shared lounge, terrace, restaurant, and bar provide opportunities for relaxation and socializing during your stay.

Ready to experience comfort and convenience at Hotel Marsel? Book your stay now for an unforgettable trip to Tbilisi City!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Adults stay for GEL 40 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.3
Based on 95 reviews
Cleanliness: 5.56
Service: 7.03
Location: 8.07
Room Quality: 6.02
Amenities: 5.55
Value for Money: 6.51
Food and Beverage: 5.86
Overall Experience: 5.83
Y
Yelena • couple • am
10
2025-12-17 • via Nuitee
R
Raushan • extended_group • kz
8
2025-12-11 • via Nuitee
D
Daniel • family_with_children • us
1
2025-10-31 • via Nuitee
A
Anastasiay • family_with_children • ru
3
Cons:

Не смогли заселить, так как не было свободных мест. Сотрудники отеля сказали, что это ошибка букинга, что забронировал номер в отеле и добавили, что это уже не первый раз такое у них.
Пришлось с чемоданами и искать другой вариант, так как мы остались на улице. Хорошо, что приехали вечером и ещё была возможность найти и заселиться в другой отель.

История сомнительная, так как у меня такое первый раз случилось, до этого проблем при бронировании через букинг не возникало.

В поддержку писала на месте, когда не заселили в отель, но ответ так и не получила 😔

Если не хотите остаться на улице, стоит присмотреться к другим вариантам 😐

2025-10-14 • via Nuitee
R
Ruth • couple • nz
2
2025-10-13 • via Nuitee
H
Hemal • family_with_children • ru
8
The place will be just great if to tidy it up.
Pros:

The location is great: 3 min to Isani metro station, there are a lot of supermarkets and local eateries, currency exchange with a good rate. View from the balcony to the mountains and neighbourhood is so nice. Our flight was delayed and still we were politely welcomed at 1am. The room and bedsheets were clean.

Cons:

Shower falls apart when it is used, the hair dryer has live wires and you are to plug it is just like this, balcony has very big gaps (not safe).

2025-09-29 • via Nuitee
M
Mariia • family_with_children • ua
10
Pros:

Нам сподобалось! За таку ціну - це було краще ніж ми очікували ! Велика тераса , м'які ліжка! Приємні люди

2025-09-19 • via Nuitee
C
Chikhladze • family_with_children • ge
10
2025-09-12 • via Nuitee
Мельников • family_with_children • ge
8
2025-09-08 • via Nuitee
Мельников • family_with_children • ge
8
2025-09-08 • via Nuitee
Дмитрий • couple • ru
10
2025-09-04 • via Nuitee
V
Venera • family_with_children • ru
7
Pros:

Чистый и уютный номер.Есть кондиционер чайник,холодильник,Wi-Fi, балкон смотрит во двор.Удобное расположение к транспорту и магазинам.2-3 минуты ходьба.Очень приветливый персонал..Попросила тарелки и стаканы,выдали без проблем.
А ещё балкон почти всегда в тени..Не на солнце,меня очень порадовало.
Был август и жара стояла..

Cons:

1.Был сломан фен(шнур без вилки
2.Совсем не удобное расположение сан.узла и душа в одном помещении.Т.е не раздельные площадки.Моешься и брызги везде по ванной.комнате.

2025-09-04 • via Nuitee
D
Dahiya • family_with_children • ge
8
2025-08-25 • via Nuitee
M
Mohammed • family_with_children • om
2
2025-08-21 • via Nuitee
W
Walter • family_with_children • my
7
Pros:

The location of close to the subway

Cons:

No chairs on the terrace, missing shade on the terrace

2025-08-20 • via Nuitee
M
Munir • family_with_children • de
4
Günstig für eine kurze Nacht. Jedoch bei weitem nicht mehr das was die Bilder versprechen.
Pros:

Der Preis war in Ordnung und die Terrasse ganz oben war beeindruckend.

Cons:

Die Bilder sind veraltet und das Hotel ist in die Jahre gekommen. Leider waren keine Sitzmöglichkeiten mehr auf der Terrasse vorhanden.

2025-08-11 • via Nuitee
A
ANDREI • solo_traveller • am
10
2025-08-10 • via Nuitee
J
Juanpix30 • couple • co
10
2025-08-01 • via Nuitee
Антон • family_with_children • ge
10
Pros:

Не далеко от центра

2025-07-29 • via Nuitee
D
Dholiya • young couple • ge
9
Superb
2025-07-20 • via Nuitee