Hilton Garden Inn Kuala Lumpur - South

Hotels
Hilton Garden Inn
7.7 (5077 reviews)
No. 452 Jalan Tuanku Abdul Rahman , Kuala Lumpur , my

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Professional and helpful staff
Good rooftop pool and views
Cons:
Uncleanliness in some areas
Limited food options
Location safety concerns at night

Categories

Cleanliness
6.78
There were multiple mentions of unclean rooms and inadequate housekeeping.
Service
8.75
Staff were described as nice and professional, with good service in various aspects.
Location
7.29
While convenient for transportation, some guests felt unsafe and noted it was far from the city center.
Room Quality
8.24
Rooms are clean and comfortable, contributing positively to the experience.
Amenities
7.77
Amenities like the rooftop pool and restaurant received positive remarks, though some dishes were criticized.
Value for Money
7.23
Mixed views due to prices; some found it overpriced, particularly the rooftop restaurant.
Food and Beverage
6.78
Breakfast options were often considered limited and not satisfactory.
Overall Experience
8.75
Overall stays were enjoyable and guests expressed a positive sentiment despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:03

Property Description

Modern Accommodation
Enjoy contemporary rooms with amenities like air conditioning, safety deposit box, and a TV for a comfortable stay.

Dining Options
Indulge in a delicious breakfast buffet with Asian and halal options at the on-site restaurant.

Convenient Location
Located near popular attractions like Petronas Twin Towers and Kuala Lumpur Convention Center, making it an ideal choice for both leisure and business travelers.

Book now and experience a memorable stay at Hilton Garden Inn Kuala Lumpur - South.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Hotel standard check-in time is at 15:00. Arrival before 09:00 is considered an extra night, not early check-in. To be able to get a guaranteed room at that time, please book an extra night.

For arrival after 09:00 AM, Early check-in is chargeable and subject to hotel availability upon arrival. It costs MYR 87.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 104.10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs MYR 15 per day.

Location

Guest Reviews

7.7
Based on 5077 reviews
Cleanliness: 6.78
Service: 8.75
Location: 7.29
Room Quality: 8.24
Amenities: 7.77
Value for Money: 7.23
Food and Beverage: 6.78
Overall Experience: 8.75
C
ClaudiaMW family_with_children de
7
Pros:

Die Lage war günstig, nah an der Monorail. Die Dachterrasse (mit Pool) bietet ein phantastisches nächtliches Panorama - kombiniert mit einem Kaltgetränk ist das ein wunderbarer Ausklang des Tages. Die Betten waren von bester Qualität, Größe und Sauberkeit, das Bad war gut. Das Frühstück bot, neben vielfältiger asiatischer Kost, auch Toast, Marmelade und Eierspeisen in guter Qualität. Toll war die Möglichkeit des Gästewaschsalons, in dem man für kleines Geld Wäsche waschen und trocknen konnte! Der Parkservice (Valet-Parking) bringt das Auto in die Garage und holt es auch wieder für etwa 3 € am Tag.

Cons:

Unser gebuchtes extragroßes Zimmer (1914?) hatte nur ein Fenster zum sehr engen Innenhof, also nahezu kein Tageslicht, die Tapeten sahen nach Wasserschaden aus. Die Möblierung war sparsam - bei zwei Betten nur ein Nachttisch, statt gemütlicher Sitzoptionen für zwei gab es nur einen (!) Schreibtischstuhl, einen Tisch, einen Kofferständer und ein offenes Schrankregal (mit Fön) und viel leeren Platz. Es war also eher ungemütlich, aber zweckmäßig.

2026-03-21 via Nuitee
Z
Zahraa couple iq
5
2026-03-20 via Nuitee
S
Sreedar family_with_children in
10
2026-03-20 via Nuitee
M
MOHAMAD HARIZ family_with_children my
10
Pros:

Everything

Cons:

Nothing

2026-03-19 via Nuitee
A
Adrian couple my
9
It was a great experience and will definitely come back again
Pros:

Breakfast was great and location was easy to find. Overall service was good.

Cons:

Nothing so far so good

2026-03-19 via Nuitee
O
ORHAN AVCU solo_traveller tr
9
Pros:

Şehrin kalbi sayılan bir noktada chow kit pazarı hemen yanında, petronas kulelerine 10-15 dakika yürüyüş mesafesinde, oldukça iyi bir kahvaltısı var açık büfe dir. 25. Katta küçük bir havuzu var. Resepsiyon dakiler çok iyiler

Cons:

Hilton adı sizi yanıltmasın,

2026-03-18 via Nuitee
A
Andres couple ee
10
2026-03-18 via Nuitee
B
Badrul family_with_children my
10
Excellent
Pros:

Easy access to bazar

Cons:

Nope all satisfied

2026-03-18 via Nuitee
V
VICTORIA couple ug
9
2026-03-18 via Nuitee
K
klaus solo_traveller de
9
Ein Hammer Blick von der Dachterrasse, der schon den Aufenthalt lohnt
Pros:

Das Hotel liegt relativ nahe an den Twin Towern, ca 25 Minuten zu gehen, wenn man durch den Markt geht kommt man noch über eine moderne Brücke mit den Twins im Hintergrund.

Die Dachterrasse mit dem Swimmingpool ist der Hammer, einen tollen Blick auf die Skyline und die Twins. Ich habe dort gern abends gesessen und den Blick genossen.

Frühstück äusserst reichhaltig, und das Personal ist gern behilflich, wenn man - wie ich nicht weiss - wie man die asiatische Suppe zubereitet (jetzt weiss ich es ;o)). Eier können ala carte bestellt werden, einfach klasse.

2026-03-17 via Nuitee
O
Olivia couple gb
10
Immaculate service!
Pros:

Our room was perfect, the location was great for us and every member of staff was very friendly and helpful! The rooftop bar was a perfect way to finish our evenings with 360 views of the city!

2026-03-17 via Nuitee
E
Eléanore solo_traveller fr
9
Une belle surprise
Pros:

Chambre luxueuse avec magnifique vue sur la ville. L'hôtel est très propre, des bouteilles d'eau sont fournies tous les jours. La piscine sur le toit est superbe, on peut y apprécier le levé et le couché du soleil. Il y a une salle de sport dans la tour Nord à laquelle on peut accéder, limitée mais elle fait le job. Le personnel était polie et serviable.

Cons:

Un peu loin du centre à pied, pas énormément de restaurants, mais transports facilement accessibles.

2026-03-17 via Nuitee
M
Mikaela couple sg
5
To ensure cleanliness of rooms to accommodate to babies.
Pros:

Centralised area

Cons:

• There was a little cockroach on the baby’s cot.
• Stains on bedsheets. Seems like the same sheets that were used by the previous guest, not changed.
• There were no volume to english movies. When we called the reception for help, they sent a mechanic to check the channel. He mentioned to restart the 10minutes later, subsequently, wasn’t able today excess the channels.

2026-03-16 via Nuitee
E
Ekaterina family_with_children ru
10
Бронировала на 3 ночи, не захотела переезжать, осталась ещё на 8 ночей
Pros:

Бронировала комнату с видом на Менару, дали угловой номер с двумя окнами, вид потрясающий. Номера уютные, чистые, уборка каждый день, завтраки разнообразные, вкусные, бассейн чистый, лежаков хватает!

Cons:

Дорогое меню и напитки в ресторане на крыше

2026-03-16 via Nuitee
I
Igor couple uz
8
Все хорошо, но проверьте, что в вашем номере есть окно!
Pros:

Это хороший объект по соотношению цена-качество. Наш номер был довольно свежим и опрятным, персонал - вежливым и отзывчивым.
Все удобства номера работали хорошо.
Завтраки хорошие, не очень разнообразные, но если останавливаться ненадолго, то не успеют надоесть.
Район нам понравился, в нем была душа и аутентичность , в отличие от даунтауна. Впрочем, центр города совсем рядом, доехать туда на монорельсе не составляет труда, можно и дойти пешком.
Проблем с лифтами, как пишут в других отзывах, я не заметил, обычно ожидание было недолгим.
С крыши открывается отличный вид на город.

Cons:

Самый главный недостаток в номере, который нам достался - это фактическое отсутствие окна, т.к. оно выходит во внутренний короб, и дневного света оттуда не поступает! Хотя такая ситуация в отелях в Азии не редкость, но я считаю, что об этом должно быть прямо написано в описании номера при бронировании. Я бы лучше взял номер меньшей площади или доплатил, но чтобы окно было полноценным.

2026-03-16 via Nuitee
C
Clare solo_traveller gb
8
Great value hotel in Chow Kit
Pros:

A lovely pool and rooftop restaurant, a great value room with a varied breakfast included. Even in a small single room having a comfy desk chair and usable desk was very useful. It's a short walk to the monorail station (albeit across a very busy road!) with straightforward access to the rest of the city.

Cons:

When one of the lifts was out of order there was a very long wait - even with all 3 working it could sometimes be a longer wait than ideal.

2026-03-16 via Nuitee
A
Alper Ege couple tr
8
2026-03-15 via Nuitee
S
Sarel couple za
10
Pros:

The hotel was perfectly located for reaching anything in the city, with night markets and close by and the rooftop bar and pool is stunning!

2026-03-15 via Nuitee
K
Kokach couple ke
1
BAD
Cons:

not worth the price

2026-03-14 via Nuitee
B
Bhaskar extended_group in
2
Not recommended for Business trips
Pros:

Nothing

Cons:

Staff

2026-03-14 via Nuitee