Hilton Garden Inn Kuala Lumpur - South

Hotels
•
Hilton Garden Inn
7.7 (5077 reviews)
No. 452 Jalan Tuanku Abdul Rahman , Kuala Lumpur , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Professional and helpful staff
Good rooftop pool and views
Cons:
Uncleanliness in some areas
Limited food options
Location safety concerns at night

Categories

Cleanliness
6.78
There were multiple mentions of unclean rooms and inadequate housekeeping.
Service
8.75
Staff were described as nice and professional, with good service in various aspects.
Location
7.29
While convenient for transportation, some guests felt unsafe and noted it was far from the city center.
Room Quality
8.24
Rooms are clean and comfortable, contributing positively to the experience.
Amenities
7.77
Amenities like the rooftop pool and restaurant received positive remarks, though some dishes were criticized.
Value for Money
7.23
Mixed views due to prices; some found it overpriced, particularly the rooftop restaurant.
Food and Beverage
6.78
Breakfast options were often considered limited and not satisfactory.
Overall Experience
8.75
Overall stays were enjoyable and guests expressed a positive sentiment despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:03

Property Description

Modern Accommodation
Enjoy contemporary rooms with amenities like air conditioning, safety deposit box, and a TV for a comfortable stay.

Dining Options
Indulge in a delicious breakfast buffet with Asian and halal options at the on-site restaurant.

Convenient Location
Located near popular attractions like Petronas Twin Towers and Kuala Lumpur Convention Center, making it an ideal choice for both leisure and business travelers.

Book now and experience a memorable stay at Hilton Garden Inn Kuala Lumpur - South.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Hotel standard check-in time is at 15:00. Arrival before 09:00 is considered an extra night, not early check-in. To be able to get a guaranteed room at that time, please book an extra night.

For arrival after 09:00 AM, Early check-in is chargeable and subject to hotel availability upon arrival. It costs MYR 87.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 104.10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs MYR 15 per day.

Location

Guest Reviews

7.7
Based on 5077 reviews
Cleanliness: 6.78
Service: 8.75
Location: 7.29
Room Quality: 8.24
Amenities: 7.77
Value for Money: 7.23
Food and Beverage: 6.78
Overall Experience: 8.75
Жанбота • extended_group • kz
10
2026-04-18 • via Nuitee
T
Tan • solo_traveller • my
7
2026-04-18 • via Nuitee
M
Meruyert • extended_group • kz
10
2026-04-17 • via Nuitee
N
Nivs Pires • solo_traveller • au
10
Pros:

Customer service

2026-04-17 • via Nuitee
W
Waldo G. Huanca Ayala • solo_traveller • bo
8
2026-04-17 • via Nuitee
A
Anak2ibu • family_with_children • my
9
2026-04-15 • via Nuitee
K
Krzysztof • couple • gb
7
2026-04-14 • via Nuitee
M
Mohd Faizal • couple • my
8
2026-04-14 • via Nuitee
S
Sunny • solo_traveller • my
8
Chilling out
Pros:

The location of the hotel.
Rooms were clean, bed was comfy

Cons:

The room assigned probably near the elevator shaft ( room 710). Could here the lift going up and dwn and the noise made it irritating.. bathroom lights were rather dim. Only 2 dwn lights. There was probably a power surge during my stay as the lights kept flickering. Breakfast was ok..
. the braised peanuts for porridge was already sour. Please do not hve a hsekeeping staff going around sweeping the floor during breakfast when guests are seated at their tables. The staff was practically sweeping the floor in between the tables when guests were eating. He did it next to mine .. the cover of the porridge fell into the pot of porridge and the kitchen staff doing the replenishment didnt notice it..
Porridge was excellent and so was the masala tea .2 thumbs up.

2026-04-13 • via Nuitee
N
Nur • couple • id
8
2026-04-13 • via Nuitee
H
halmi • solo_traveller • my
7
Pros:

Location

Cons:

The parking system.. A while mean almost 45 min to wait for my car

2026-04-12 • via Nuitee
B
Birgit • solo_traveller • de
9
2026-04-12 • via Nuitee
S
Shashmitha • couple • my
9
Pros:

Everything was good and perfect pls improve your tv channels Tq

Cons:

Tv channels

2026-04-12 • via Nuitee
R
Ryma • solo_traveller • dz
4
Pros:

Personnelles très souriant hyper gentille et serviables

Cons:

La chambre pas trop spacieuse
Jai pris demi pension je le retrouve qu'avec petit déjeuner
L'emplacement à-côtés d'un marché pas très sympa pour les odeurs en sortant marché mais dans l'ensemble j'ai apprécié si je le recommande si pour une personne oui mais couple au bien avec un Enfant non

2026-04-11 • via Nuitee
G
Gert • extended_group • ee
8
Pros:

Great breakfast and pool.

Cons:

The lifts need to be updated, it takes ages for the lift to arrive.

2026-04-11 • via Nuitee
P
PVRD PRASAD • extended_group • in
10
2026-04-11 • via Nuitee
A
Amani • solo_traveller • sa
10
Pros:

تنظيف الغرفه يوميا وبشكل عام الفندق نظيف ويوجد به مطعم

2026-04-11 • via Nuitee
E
Ellen • couple • ch
7
Furchtbares Fruestueck, Abfertigung-/- aber beste Betten von ganz Bankok
Pros:

Die Lage ausserhalb. Man braucht Taxis.
Gefallen hat definitely das Bett , Sehr gute
hochqualitative Matratze und sehr gute Qualitaets-
Bettwaesche. Sehr sauber und duftend.
Per WhatsApp bekommt man alles, was man braucht vom Housekeeping.

Cons:

DAs Zimmer war etwas zu klein , Koffer !
Furchtbarer Fruestuecksraum
Abfertigung, Fruestueck eine Kathastrophe, Keinerlei Qualitaet.

2026-04-11 • via Nuitee
S
Steven931206 • solo_traveller • nz
10
Pros:

All service are very good

2026-04-11 • via Nuitee
A
AQSA • extended_group • gb
1
Worst hotel - so many more hotels similar price but 10x better! AVOID!
Pros:

Nothing at all - the location is not great - the staff were unhelpful - we had to call for services and repeat the call 5 times in order to get something done

Cons:

The photos advertised vs what we got in our room is very different. The bathroom as small and dirty.
The shower curtain was useless - everyday our bathroom was flooded as the shower water wasn’t contained at all! Inconvenience to the max!

2026-04-10 • via Nuitee