Hilton Garden Inn Kuala Lumpur - South

Hotels
•
Hilton Garden Inn
7.7 (5077 reviews)
No. 452 Jalan Tuanku Abdul Rahman , Kuala Lumpur , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Professional and helpful staff
Good rooftop pool and views
Cons:
Uncleanliness in some areas
Limited food options
Location safety concerns at night

Categories

Cleanliness
6.78
There were multiple mentions of unclean rooms and inadequate housekeeping.
Service
8.75
Staff were described as nice and professional, with good service in various aspects.
Location
7.29
While convenient for transportation, some guests felt unsafe and noted it was far from the city center.
Room Quality
8.24
Rooms are clean and comfortable, contributing positively to the experience.
Amenities
7.77
Amenities like the rooftop pool and restaurant received positive remarks, though some dishes were criticized.
Value for Money
7.23
Mixed views due to prices; some found it overpriced, particularly the rooftop restaurant.
Food and Beverage
6.78
Breakfast options were often considered limited and not satisfactory.
Overall Experience
8.75
Overall stays were enjoyable and guests expressed a positive sentiment despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:03

Property Description

Modern Accommodation
Enjoy contemporary rooms with amenities like air conditioning, safety deposit box, and a TV for a comfortable stay.

Dining Options
Indulge in a delicious breakfast buffet with Asian and halal options at the on-site restaurant.

Convenient Location
Located near popular attractions like Petronas Twin Towers and Kuala Lumpur Convention Center, making it an ideal choice for both leisure and business travelers.

Book now and experience a memorable stay at Hilton Garden Inn Kuala Lumpur - South.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Hotel standard check-in time is at 15:00. Arrival before 09:00 is considered an extra night, not early check-in. To be able to get a guaranteed room at that time, please book an extra night.

For arrival after 09:00 AM, Early check-in is chargeable and subject to hotel availability upon arrival. It costs MYR 87.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 104.10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs MYR 15 per day.

Location

Guest Reviews

7.7
Based on 5077 reviews
Cleanliness: 6.78
Service: 8.75
Location: 7.29
Room Quality: 8.24
Amenities: 7.77
Value for Money: 7.23
Food and Beverage: 6.78
Overall Experience: 8.75
F
Farah • family_with_children • my
10
2026-03-06 • via Nuitee
B
bohari • family_with_children • my
10
2026-03-06 • via Nuitee
M
Mohammad • solo_traveller • sa
9
2026-03-06 • via Nuitee
A
Annemarie • couple • de
8
Pros:

Es war ein sehr schöner Aufenthalt. Ganz besonders erwähnen möchte ich den freundlichen Rezeptionist aus Nepal, er war sehr hilfreich, höflich und ausgesprochen sympathisch. Und hatte immer ein Lächeln, das hat uns gefreut!

Cons:

Die Warterei am Aufzug

2026-03-06 • via Nuitee
S
Sasithorn • solo_traveller • th
7
overall is okay accept The room is not Soundproofing
Pros:

Staff is really nice and friendly

Cons:

The room is not Soundproofing, i heard car should and firework in the night which made me can't sleep well

2026-03-05 • via Nuitee
D
Danon • couple • fr
10
2026-03-05 • via Nuitee
M
Marta • couple • be
7
2026-03-03 • via Nuitee
A
Andrei • couple • ru
8
Бюджетный отель с нормальным месторасположением.
Pros:

Вид из окна.

Cons:

Скудные завтра в основном рассчитанные на азиатов. В номере убирали только тогда когда попросишь.

2026-03-03 • via Nuitee
B
Bryan • family_with_children • ke
8
Pros:

Location was good, clean room, lovely rooftop bar and gear service

Cons:

The bar closed early.

2026-03-03 • via Nuitee
D
Dan • family_with_children • au
10
2026-03-03 • via Nuitee
B
Benjamin • couple • au
6
The north tower is so much better….
Pros:

The location was great and the buffet breakfast was very good for the price paid.. all food was fresh and hot & the dining staff were brilliant… also the guy who was working upon check out was also very friendly and kind.

Cons:

The pillows were old and not comfortable.. the house keeping staff didn’t do good job and not very time efficient.. also they took our towels and didn’t replace. We had to ask for more, this happened on 2 days.. the reception staff lied and told us room service was closed at 10pm after we asked for an ice bucket. Another time it took 80 minutes to send an ice bucket. however we were informed later by the restaurant staff that room service close @11:15pm for drinks & 10:15pm for food.. so why did the Indian guy lie to us? Very disappointing especially considering the north tower has awesome staff & it was lovely to stay at the north tower, we thought the south tower would be the same but no…

2026-03-02 • via Nuitee
A
Aslina • family_with_children • my
9
Pros:

View menarik

Cons:

Tiada

2026-03-02 • via Nuitee
P
Priyadharshini • family_with_children • in
9
2026-03-01 • via Nuitee
N
Nathalie • family_with_children • fr
8
Parfait point de chute à KL
Pros:

Taille et équipements de la chambre, vue sur les petronas de la chambre et de la piscine

Cons:

Piscine sympa mais manque des transats,

2026-02-28 • via Nuitee
I
Iskandar • couple • my
10
Excellent
Pros:

Very comforable,affordable

2026-02-27 • via Nuitee
A
Anita • couple • sk
10
Pros:

Krásny výhľad, veľmi milý personál

Cons:

Všetko bolo úplne v poriadku

2026-02-27 • via Nuitee
G
GANG • solo_traveller • cn
5
2026-02-25 • via Nuitee
D
Dylan • extended_group • nl
7
You get what you pay for
Pros:

The staff on arrival were really very professional and efficient.The room was good value for money with a good view of the city . The television was of a good size and actually had channels that worked and one could watch.

Cons:

The entire hotel seemed a bit dated and in need of a refurbishment or just a refresh.When entering the elevator it was filthy,the mirrors had runs and hadn't been cleaned in ages.The room is actually quite nice and has a peace of glass between the room and the bathroom this too hadn't been cleaned for some time.I was due to leave at 05h00 in the morning and conveyed this to tge reception and she said they would make a lunch pack for us.She then called later and said breakfast would be served at 04h00 because of Ramadan,so suggested canceling the lunch pax and we could enjoy the buffet breakfast.On arriving for breakfast we were told that it was for muslims only and after a few minutes they reluctantly decided to make us lunch packs.This was the worst thing ever served to me.The bread was stale aswell as the pastries.Needless to say they went straight into the bin.ai hate wasting food byt that was not dit for human consumption.
We were on the 16th floor and could hear every car and motorbike that went past and I am half deaf 😳

2026-02-24 • via Nuitee
S
Seenaa • solo_traveller • au
10
2026-02-24 • via Nuitee
A
Aurora-Zoe • couple • de
10
2026-02-23 • via Nuitee