Nubes Hotel

Hotels
7.7 (87 reviews)
Ocho Norte 579 , Viña del Mar , cl

Children allowed

Facilities

Non-smoking rooms
Swimming pool
Terrace
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable accommodation
Cons:
Cleanliness issues
Noise disturbances
Limited breakfast variety

Categories

Cleanliness
6.7
Comments on cleanliness issues and odors in the room from multiple reviews.
Service
8.7
The staff is consistently described as friendly and accommodating.
Location
9.2
Many reviews highlight the excellent proximity to the beach and malls.
Room Quality
7.2
Mixed sentiments regarding room comfort and quality, with some complaints about noise.
Amenities
7.2
Facilities are mentioned positively, but some amenities such as pool functionality are questioned.
Value for Money
7.7
Comments suggest some guests felt they received good value, but issues with unexpected fees were noted.
Food and Beverage
6.7
Breakfast variety is a common complaint, while some consider it decent enough.
Overall Experience
8.2
Many positive aspects were highlighted, but several criticisms impacted overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:08

Property Description

Luxurious Accommodation
Nubes Hotel in Viña del Mar offers elegant non-smoking rooms with modern amenities like flat-screen TVs and free WiFi. Relax in the garden or shared lounge, or take a dip in the outdoor pool.

Convenient Services
Enjoy the convenience of concierge services, a 24-hour front desk, and a business centre during your stay at Nubes Hotel. The property also features a terrace where you can unwind and enjoy the views.

Prime Location
Located just 700 metres from Playa Acapulco, Nubes Hotel is close to popular beaches, the bus terminal, and other attractions in Viña del Mar. Make your travel experience seamless with a stay at our hotel.

Book your stay at Nubes Hotel now for a memorable and comfortable experience in Viña del Mar!

Important information:

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 87 reviews
Cleanliness: 6.7
Service: 8.7
Location: 9.2
Room Quality: 7.2
Amenities: 7.2
Value for Money: 7.7
Food and Beverage: 6.7
Overall Experience: 8.2
P
PALMA family_with_children cl
8
Pros:

Ubicación central

Cons:

Falta iluminacion

2026-02-13 via Nuitee
M
Morales couple ar
10
Hermosa y confortable estadía
2026-02-13 via Nuitee
V
Vicente couple ar
7
Buena
Pros:

La atención es excelente, la verdad que esos chicos sacan agua de las piedras para mejorar tu estadía y que te sientas a gusto.
La ubicación es excelente, cerca del centro y la playa, rodeado de bares y restaurantes.
El desayuno también es muy bueno y variado

Cons:

Las habitaciones no son lo esperado, un tanto pequeñas, con poca ventilación,
Dos habitaciones del hotel dan directamente a un patio interno cerrado, es como si no hubiera intimidad.
La nuestra por suerte tenía una pequeña ventana hacia afuera.

2026-02-12 via Nuitee
N
Nikolai couple br
5
péssimo
Cons:

O quarto está na frente de um restaurante, com música ao vivo, barulho até madrugada. O café da manhã é bem discreto. Tive vazamento de agua...

2026-02-09 via Nuitee
K
Katherina family_with_children ar
10
Pros:

Excelente ubicación, la verdad es que es genial la ubicación todo cerca!!! Me encanto!! Un muy buen desayuno. La verdad que el lugar nos encantó. Lo recomiendo totalmente

Cons:

Nada que decir.. todo genial

2026-01-30 via Nuitee
J
Joshua Karel couple ar
8
2026-01-27 via Nuitee
B
Bárbara couple cl
4
2026-01-26 via Nuitee
M
Marcela couple ar
10
Pros:

Muy bueno

Cons:

El horario de entrada prefiero horario de mañana

2026-01-26 via Nuitee
L
Lucia Teresa family_with_children ar
9
Pros:

Muy bueno el desayuno, limpio y cerca dd todo.

2026-01-25 via Nuitee
I
ISABEL family_with_children cl
4
Cons:

De partida el olor a encierro y humedad que se siente desde la puerta de entrada, se repite en la habitación, es insoportable deberían ventilar y gastar en desodorante ambiental.
Por otra parte es imposible bañarse en esa piscina ya que está toda descascarada, oxidada, durante los dias que estuvimos nadie la ocupó. Deberían colocar que NO tiene piscina.
El hotel tiene un aspecto descuidado y sucio.

2026-01-24 via Nuitee
A
Arlete family_with_children br
10
2026-01-22 via Nuitee
A
Antinao couple cl
10
Excelente lugar
Pros:

Hermoso el hotel

2026-01-22 via Nuitee
J
Juan couple cl
6
Pros:

Bueno

Cons:

El estacionamiento

2026-01-20 via Nuitee
C
César Santiago family_with_children ar
10
2026-01-19 via Nuitee
C
Chantal solo_traveller fr
4
Très décevant
Pros:

Uniquement le personnel

Cons:

Tout

2026-01-16 via Nuitee
I
IURII family_with_children ru
10
Cons:

Звукоизоляции нет вообще. Постояльцы трахались и слышал весь отель

2026-01-15 via Nuitee
C
cristina extended_group ar
7
Buena equilibrio entre la atención y la limpieza
Pros:

Desayuno bueno. Variedad. La úbicacion excelente. Cerca de todo. La zona muy buena. Muchos bares.

Cons:

El aseo. No nos cambiaron los toallones.
No limpiaron la habitación.

2026-01-13 via Nuitee
M
Martha family_with_children ar
10
Pros:

El punto muy bueno a la.playa y a los moles
Para ir caminando sin problema
La hospitalidad y tranquilidad muy buenas

Cons:

Todo .me gusto

2026-01-08 via Nuitee
M
Matias couple ar
8
Aceptable, cumplió el propósito de dormir y bañarse
Pros:

Ubicación, personal muy amable

Cons:

Nos dieron una habitación arriba de una pileta, la ducha era muy difícil de regular

2026-01-07 via Nuitee
J
Juana couple cl
5
2026-01-06 via Nuitee