Palazzo d'Auria ApartHotel

Hotels
8.7 (311 reviews)
20 Via Nilo , Naples , it
+390815510039

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Beautiful old palace
Apartment loft-style and quite big
Good heating
Great location

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-23 22:26

Property Description

Historic Building Charm

Experience the allure of Naples from the heart of the city at Palazzo d'Auria ApartHotel. Stay in a historic building and enjoy the convenience of a private entrance.

Modern Amenities

Indulge in comfort with air conditioning, a flat-screen TV, and a fully equipped kitchen in each unit. Relax in a cozy seating area and make use of the safety deposit box.

Convenient Location

Explore Naples with ease as popular attractions like San Gregorio Armeno and Museo Cappella Sansevero are nearby. Benefit from the paid airport shuttle service for a hassle-free stay.

Book now for an unforgettable stay at Palazzo d'Auria ApartHotel in Naples.

Important information:

Please inform Palazzo d'Auria ApartHotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
A surcharge of EUR 30 applies for arrivals after check-in hours. All requests for late arrival are subject to confirmation by the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 8 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 30 per day.

Location

Guest Reviews

8.7
Based on 311 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
K
Karim • young couple • de
9
Highly recommend loft-style apartment
Pros:

Beautiful old palace, apartment loft-style and quite big, good heating - great location.

2025-02-06 • via Nuitee
M
Mirella • family with young children • it
10
A perfect stay
Pros:

Perfect location. Beautiful premises. Right in the heart of the old town

2024-12-06 • via Nuitee
D
Danielle • review category business travellers • us
8
Very good
2024-11-04 • via Nuitee
P
Parker-perry • young couple • gb
10
Exceptional
2024-11-02 • via Nuitee
S
Saara • family with young children • fi
10
Exceptional
Pros:

Clean big apartement, central location, quiet.

All functioned well. We could check in and out a little earlier. Good taxi ordered from the apartement hotel. Beautiful rooms.

Cons:

Beds ok, but a little hard.

2024-10-30 • via Nuitee
H
Heidi • young couple • us
9
Perfect location for exploring Naples , close to port and trains .
Pros:

The rooms were very modern and comfortable , yet we were in the historic part of the city . It was a nice mix of old and new .

Cons:

Everything was good

2024-10-28 • via Nuitee
R
Richard • group • gb
8
Elegant simplicity at this Palazzo apartment hotel
Pros:

Location excellent for exploring historic centre of Naples. Quirky setting in faded glory of an old palazzo. Rooms first rate, up steep stone steps (unsuitable for elderly or infirm) but great for our needs. Spotless interiors, comfortable bed on mezzanine of high ceilinged rooms, great AC, small bathroom with great shower, kitchenette with enough facilities to make guests feel right at home.

Cons:

Nothing, it’s elegantly simple, no frills so bear that in mind when booking.

Note that because this part of Naples has narrow streets guests will have to walk up to 100 metres with cases to locate the Palazzo.

2024-10-21 • via Nuitee
S
Shane • young couple • au
9
Superb
2024-10-21 • via Nuitee
P
Peter • young couple • au
8
Very good
2024-10-18 • via Nuitee
G
George • young couple • au
10
Lovely apartment in a convenient location.
Pros:

Spacious apartment in an excellent location. Within walking distance of all the major attractions. Genaro, our host, was superb. He was present on time to hand over the keys and was always available to assist. His response was immediate. A great host!

Cons:

Nothing.

2024-10-16 • via Nuitee
M
Margaret • family with young children • ie
10
Exceptional
Pros:

Super clean and new, super central, and extremely helpful staff. It was perfect for us and we will be back.

2024-10-12 • via Nuitee
M
Marco • review category business travellers • it
8
Fantastic Hotel Apartments in the true hearth of Napoli (Spaccanapoli)
Pros:

Nice hotel apartments offer an excellent quality-price ratio. The rooms are large and well-equipped, and FFE is new. You can either dine in and use the kitchen facilities on the first floor of the room or experience the wide selection of restaurants within the neighbourhood within walking distance.
The staff is kind and helpful. Housekeeping is also very attentive, and the rooms are cleaned impeccably every day.

Cons:

Rooms have large ceilings, which is very positive, and they have created a mezzanine floor where the bed and bathroom are located.
I would have also preferred to have a bathroom on the main floor where the kitchen is located rather than going upstairs anytime I needed it.

2024-10-07 • via Nuitee
E
Effie • young couple • au
10
Excellent Location and and wonderful owners
Pros:

The owner welcomed us warmly and also assisted us in purchasing football tickets for the Sunday game ... His wife spoke very good English and sorted out public parking nearby for our car. The property was centrally located with many restaurants nearby.

Cons:

The staircase was rather steep and the towels were not changed daily, given the hot weather and having 2 showers per day. Other properties did change towels daily.

2024-10-04 • via Nuitee
S
Sylvia • family with young children • gb
10
A hugely authentic stay in Naples - would stay here again.
Pros:

The location was superb, close to restaurants, historic spots and vibrant streets but quiet with the shutters closed at night. We arrived late and the staff waited for us to check in and were hugely helpful.

Cons:

A little carton of milk for tea in the morning would be great.

2024-10-03 • via Nuitee
J
Jane • solo traveller • gb
9
Superb
Pros:

Great place

2024-09-28 • via Nuitee
J
James • young couple • gb
9
A good base in easy walking distance of city center attractions
Pros:

The position in a narrow street in the historic centre was wonderful.
The room was clean and quiet and an excellent base.

Cons:

Just as described and shown in photographs.

2024-09-27 • via Nuitee
S
Shradha • group • in
10
Exceptional
2024-09-24 • via Nuitee
K
Karl • young couple • us
9
Superb
Pros:

big space, nice kitchenette, great location. room cleaning service was excellent

Cons:

paper towels or napkins for the kitchen would be appreciated. and a rack for drying dishes and plates.

2024-09-24 • via Nuitee
V
Vanita • young couple • gb
8
Great stay, polite and friendly staff. Good location.
Pros:

Location

Cons:

Needed a good dust.

2024-09-24 • via Nuitee
S
Scott • young couple • au
9
Superb
Pros:

Room was spacious, clean and comfortable. Great location with heaps of restaurants and shopping options.

Cons:

The cobble stone roads. A blewout a suitcase wheel. Hey but that's travelling.

2024-09-24 • via Nuitee