Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good breakfast
Attentive staff
Convenient location
Cons:
Small rooms
Noise issues
Humidity problem

Categories

Cleanliness
7.61
Some guests mentioned noise from cleaning staff and issues with humidity.
Service
9.08
Guests appreciated the attentive staff and breakfast service.
Location
9.12
Many reviews highlighted the central and convenient location.
Room Quality
7.07
Several guests found rooms too small and uncomfortable.
Amenities
8.6
The breakfast and general amenities received positive remarks.
Value for Money
8.06
Overall good value but some room sizes were disappointing for the price.
Food and Beverage
9.11
Breakfast was frequently highlighted as a positive aspect.
Overall Experience
8.58
While there were some downsides, many guests enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:24

Property Description

Prime Location
Hotel Cumbres del Sur is ideally located just steps away from Villarrica lake and the city's main street, offering guests easy access to the heart of Pucón.

Elegant Accommodation
Experience the perfect blend of rustic charm and modern elegance in our guestrooms, each featuring a flat-screen TV, private bathroom, and picturesque views of the surroundings.

Convenient Amenities
Enjoy a complimentary buffet breakfast, free WiFi, and private parking during your stay. Unwind in the shared lounge or seek travel tips from our 24-hour front desk staff.

Ready to experience the beauty of Pucón? Book your stay at Hotel Cumbres del Sur now.

Important information:

The remote control for the parking is provided at the reception.
The parking lot has a capacity for 15 cars.
Please be informed that only credit cards are accepted for prepayment.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Wed, Mar 18, 2026 until Tue, Dec 15, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$12 per person per night when using an available cot.
    Children up to and including 5 years old stay for US$12 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2993 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 7.07
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 9.11
Overall Experience: 8.58
N
Natalia • couple • uy
5
2026-04-17 • via Nuitee
Y
Yasna • solo_traveller • cl
10
2026-04-16 • via Nuitee
R
roberto • couple • cl
10
2026-04-15 • via Nuitee
M
maria • solo_traveller • ar
10
Pros:

Todo...El desayuno muy abundante y variado
El PERSONALMENTE AMABLE y dispuesto a solucionar cualquier inconveniente

2026-04-14 • via Nuitee
J
Juan Francisco • solo_traveller • cl
8
Buen hotel para su precio
Pros:

El hotel está bien ubicado, hay estacionamiento en la calle y también incluyen el uso de un parking privado a 1 cuadra. El desayuno es bastante completo para el precio, las habitaciones cuentan con AC. Buena atención del personal, y en general las instalaciones se ven modernas y bien cuidadas.

Cons:

Lamentamos que no tuviera ascensor. El tamaño de la habitación "pequeña" es realmente pequeña, eso nos decepcionó un poco pero debimos revisar mejor las fotos. A parte de eso me parece un buen hotel para su precio

2026-04-14 • via Nuitee
A
Alejandra • couple • cl
5
Pros:

Desayuno bien.

Cons:

Valor de habitación, habitación extremadamente pequeña, me había quedado anteriormente y esta vez realmente la habitación era extremadamente pequeña y cara en relación a la comodidad que pude haber experimentado.

2026-04-14 • via Nuitee
V
VIVIANA • solo_traveller • cl
7
Pros:

Me gustó la atención del personal y la unicacion

Cons:

Mucho ruido en la noche, poca aislacion

2026-04-14 • via Nuitee
I
Isabel María del Pilar • solo_traveller • ar
10
2026-04-12 • via Nuitee
I
Isabel María del Pilar • solo_traveller • ar
10
2026-04-12 • via Nuitee
M
MARCOS • couple • cl
10
2026-04-11 • via Nuitee
C
Chacón González • extended_group • cl
5
Falta avanzar
Pros:

Me gusto que estaba todo limpio y ordenado.

Cons:

El alojamiento no cuenta con ascensor y elementos mínimos de accesibilidad para personas en situación de discapacidad, además la aislacion de sonido de las habitaciones es deficiente ya que se escucha cuando los otros huéspedes pasan por el pasillo en la noche y en la mañana.

2026-04-10 • via Nuitee
J
Jose Maria • solo_traveller • ar
10
Fui por trabajo, la atención de diez,la habitación muy cómoda, el desayuno, excelente!!!!!
Pros:

La comodidad y la limpieza

2026-04-09 • via Nuitee
F
FERNANDO • couple • br
9
Foi muito bom me hospedar neste lugar e certamente voltarei.
Pros:

A localização é muito boa.
Muito perto da principal avenida. Dá pra percorrer a pé toda a área central e principais pontos da cidade.
Local super limpo e organizado.
Equipe super prestativa e atenciosa po do atenção em cada detalhe.

Cons:

O wifi não estava funcionando bem. No piso 2 infelizmente estava muito instável.

2026-04-08 • via Nuitee
A
Anna • solo_traveller • de
10
2026-04-07 • via Nuitee
W
WILSON GREGORIO • couple • cl
9
2026-04-07 • via Nuitee
R
Rafael • couple • br
8
Pratica para uma ou duas noites
Pros:

Facilidade do check-in

Cons:

Não tem piscina privativa como descrito e sim piscina comum e não estava pronta pro uso.

2026-04-06 • via Nuitee
M
Morales • family_with_children • cl
8
Buena
Pros:

Amabilidad del personal

Cons:

Estacionamiento lejos

2026-04-06 • via Nuitee
J
Julieta Inez • couple • br
6
2026-04-06 • via Nuitee
Átila • extended_group • br
8
Pros:

Equipe prestativa.

Cons:

Os quartos poderia ter frigobar.

2026-04-06 • via Nuitee
J
Jorge Coco • couple • cl
4
Mala experiencia, no volvería
Pros:

El desayuno variado.

Cons:

Habitación incómoda sin espacio, no tenía ventilación y baños descuidados.
Cama y almohadas a mal traer.

El estacionamiento queda a una cuadra del lugar en el patio de una lavandería.

2026-04-05 • via Nuitee