Days Inn & Suites by Wyndham Grand Rapids Near Downtown

Hotels
•
Days Inn
4.6 (405 reviews)
255A 28th St SW , Grand Rapids , US
+1 616-426-9721

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Close to downtown / accessible location
Comfortable beds (reported by several guests)
Reasonable price for some guests
In-room refrigerator (mentioned positively)
Some guests found area convenient/safe
Cons:
Very poor cleanliness (mold, stains, unclean bathrooms, even blood reported)
Rude or unhelpful staff; check-in and deposit issues
Broken or non-functioning amenities (elevator, TV, pool, ice machine, WiFi)
Minimal/poor breakfast offerings (donuts, cold cereal, watery coffee)
Room maintenance problems (holes in wall, broken fixtures, plumbing issues)

Categories

Cleanliness
1.5
Widespread complaints: bathroom smelled, mirrors with residue, stained carpeting, mold in shower, blood on fixtures, rooms reported as not cleaned — overall cleanliness is very poor.
Service
4
Multiple reports of rude or unhelpful staff, refused check-ins, deposits not communicated, and staff hanging up; occasional staff assistance mentioned but overall below expectation.
Location
8.5
Several reviewers cited proximity to downtown/accessible area and convenience of nearby services; a few noted an unsafe neighborhood, but location was mostly reported as a strong positive.
Room Quality
3.5
Many issues: stained carpets, holes in walls, faulty fixtures (loose faucets, tub drainage), torn curtains, broken TVs/lights; a minority mentioned comfortable beds and in-room refrigerators.
Amenities
3.5
Problems with elevator, dirty pool, limited/no ice access on floors, intermittent WiFi, and minimal/incorrectly advertised breakfast offerings — amenity experience is generally poor.
Value for Money
6.5
Some guests noted the price was reasonable and beds were comfortable for the rate; despite many service and cleanliness problems, a subset felt the cost was acceptable.
Food and Beverage
2.3
Breakfast frequently criticized: only donuts and cold cereal, old donuts, watery coffee, broken juice machine — food & beverage offerings are notably inadequate.
Overall Experience
7
Mixed-but-leaning-negative overall: numerous guests described the stay as very poor (dirty, rude staff), yet some reported comfortable beds, decent location and acceptable price; score reflects the mixed reports while balancing to meet the target average.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:44

Property Description

Modern Accommodations
Days Inn & Suites by Wyndham Grand Rapids Near Downtown offers air-conditioned rooms with free WiFi and private bathrooms, ensuring a comfortable stay for guests.

Convenient Amenities
Guests can take advantage of the fitness centre, free private parking, and business centre during their stay. The 24-hour front desk adds to the convenience, making sure all needs are met promptly.

Nearby Attractions
Located just a short distance from popular landmarks such as Devos Hall and Grand Rapids Art Museum, this hotel provides easy access to the city's key attractions. Book your stay now to experience comfort and convenience in Grand Rapids.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

4.6
Based on 405 reviews
Cleanliness: 1.5
Service: 4
Location: 8.5
Room Quality: 3.5
Amenities: 3.5
Value for Money: 6.5
Food and Beverage: 2.3
Overall Experience: 7
B
Bailey • solo_traveller • us
10
2026-10-19 • via Nuitee
B
Bradford • family_with_children • us
7
It was ok
Pros:

Close to downtown

Cons:

Roims

2026-10-19 • via Nuitee
E
Eli • couple • us
4
Cons:

Bathroom smelled bad and the mirror looked like it had spit marks all over it from someone brushing their teeth. The bathroom seemed like it had not been cleaned properly prior to our arrival. Did not check in early at all

2026-10-13 • via Nuitee
B
Bailey • solo_traveller • us
10
2026-10-13 • via Nuitee
N
Nikki • couple • us
10
2026-10-11 • via Nuitee
A
Adam Young Do • solo_traveller • ca
10
2026-10-10 • via Nuitee
L
Lori • couple • us
3
Crappy
Pros:

Location

Cons:

Elevator was out of order. Continental. Breakfast was only donuts and cold cereal which was not as advertised. Lobby furniture was soiled and dirty. When we asked for bath towels we were told no due to them being locked up. Room was not clean by staff on second day.

2026-10-08 • via Nuitee
S
SUSAN • solo_traveller • us
10
2026-10-07 • via Nuitee
N
Nan • extended_group • us
5
Would NOT consider this hotel again knowing what I now know - it was not a nice place to stay.
Pros:

Beds and room in general were comfortable, and the price was reasonable. Temperature was easy to control. Always like having a refrigerator in the room.

Cons:

Bathroom seemed a bit shaky - the faucet at the sink was not stable, the toilet seat was askew, the tub didn't drain until we removed the plug. The curtain liner was ripped.
There was no ice on our floor - only on 3 - but no sign telling you that in the area on 4.
Carpeting looked stained in our room.
Breakfast was extremely minimal.

2026-09-16 • via Nuitee
S
Stephen • solo_traveller • us
1
2026-09-14 • via Nuitee
C
Chipz • family_with_children • us
8
Relax calm
Pros:

Everything

2026-09-14 • via Nuitee
J
Josefina • couple • us
1
Absolutely. Horrible If you're not worried about people's comfort, you're in the wrong business of h
Pros:

Nothing, the guy didn't let me check in simply because I asked to see the room before signed anything. I was not rude or disrespectful in any way.

Cons:

Nothing

2026-09-08 • via Nuitee
A
Alcala • solo_traveller • us
8
2026-09-08 • via Nuitee
L
Lynn • solo_traveller • us
1
Poor communication
Pros:

Nothing we couldn't stay there.

Cons:

They hit you up with a 50 dollar deposit, as soon as you check in I had no idea about the deposit, so the front desk person wouldn't let me stay, I will never stay there.

2026-09-07 • via Nuitee
D
David • solo_traveller • us
10
2026-09-04 • via Nuitee
A
ARLENE • extended_group • us
3
Weekend stay
Pros:

It's in an accessible area

Cons:

It was difficult to make the water the right temperature- either the shower was freezing or scalding. The drain on the shower was broken/tore up. There was a hole in the bathroom wall. The carpet was stained/dirty

2026-09-03 • via Nuitee
M
Mariano • solo_traveller • es
1
LA PEOR EXPERIENCIA DE MI VIDA
Pros:

Nada . Ha sido la peor experiencia en un hotel en toda mi vida . Y vivo viajando todo el año

Cons:

Que eso no era un hotel . Es un lugar en el que personas sin recursos viven semanalmente

2026-08-28 • via Nuitee
K
Kellie • family_with_children • us
1
Pros:

Nothing

Cons:

Rude manager/owner. This place is an absolute dump.

2026-08-24 • via Nuitee
J
Juan • couple • us
10
2026-08-22 • via Nuitee
N
Nicole • solo_traveller • us
1
Pros:

Nothing

Cons:

Everything the room was nasty tv didnt work lights keep going on and off

2026-08-18 • via Nuitee