Days Inn & Suites by Wyndham Grand Rapids Near Downtown

Que eso no era un hotel . Es un lugar en el que personas sin recursos viven semanalmente

Rude manager/owner. This place is an absolute dump.

Everything the room was nasty tv didnt work lights keep going on and off

Everything it was dirty the elevator didnt work the pool was dirty tv didnt work hole in wall I want my money back

Nasty floors had to get staff in to clean hard floor but carpet made our socks black basically using the bed as a safe place. This was a ghetto looking hotel

It was in a terrible part of town, unsafe, unkempt! The room had mold in the shower. The building was NOT clean and very old. It was possibly the WORST place I have EVER stayed.

There was blood on the floor lamp and ceiling, I took video proof, the clerk at the front desk was quite rude as well

They were doing construction and painting on my floor so it was very uncomfortable. The staff was rude about the situation and hung up on me when I asked to be moved to a different floor

I didn’t like much of anything, especially that so called breakfast. The donuts were old the coffee was like water and the juice machine was broken the whole time we were there
WiFi was going in and out

Awful front desk rep on Saturday morning. Gave a copy of my key to someone without my consent. Did not ask for their ID, my name or even their name, just gave it out! When I asked why he gave a room key out, he said he trusted the man he gave it to and that he “knew what I was doing” when I asked. I let him know I would be reporting them and his response was “what is Wyndham going to do?” and laughed at me. Mind you, I am five foot nothing and was in a city I’ve never been in before. They don’t care about safety. The female who checked us in was also saying room numbers out loud in a lobby with other people. Also, this was AFTER having to be moved because the first room was dirty and smelled like fecal matter and cigarettes.

The pool on 5th floor🤣🤣🤣

The only thing was housekeeping never came all 3 nights it was pitiful when I had to go find them to get towels

The breakfast was horrible. They had 2 cereals, plain bagels, and small muffins. Nothing warm like scrambled eggs. It was a very bad breakfast and there was a sign that said do not take food to rooms. Never seen something like that before.

There was dry hair in the tub when I arrived. The sink faucet is about to fall apart, and there were tiny bugs in my bed that I noticed at 11pm after having gotten into bed. So gross!
Max said there were no vacancies to move me and I could leave and get a full refund. I see $40 back pending but not the rest of it! I almost had to sleep in my car because of this.