Maki Hotel

Hotels
9.3 (651 reviews)
Uruguay 640 , Pucón , CL

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Breakfast variety issues
Room size concerns

Categories

Cleanliness
9.3
The facility was clean and appealing; overall cleanliness was frequently highlighted.
Service
9.8
Staff were frequently described as friendly and helpful despite some unpleasant interactions.
Location
9.8
Multiple reviews highlighted the great location, central yet quiet.
Room Quality
8.8
Rooms were generally described as cozy and clean, though some comments mention size issues.
Amenities
9.3
Amenities such as parking and breakfast services were positively mentioned, though some could be improved.
Value for Money
9.3
The overall value received is perceived as good for the price, although some costs were questioned.
Food and Beverage
8.3
Good breakfast options were noted, but variety and replenishment issues were mentioned.
Overall Experience
9.8
Overall experience was rated positively with many mentioning their intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:29

Property Description

Garden Oasis and Modern Comforts
Maki Hotel, nestled in Pucón, offers a serene escape with a lush garden, shared lounge, and inviting terrace. The rooms feature modern amenities like flat-screen TVs, air conditioning, and private bathrooms. Some even boast charming balconies for a perfect morning coffee spot.

Convenient Services and Shuttle Access
Guests at Maki Hotel enjoy a 24-hour front desk, room service, and complimentary WiFi throughout the property. The added convenience of a shuttle service makes exploring nearby attractions like Ojos del Caburgua Waterfall and Huerquehue National Park a breeze.

Explore Nature's Wonders
With Villarrica National Park just a short drive away and Meneteue Hot Springs within reach, Maki Hotel is the ideal base for nature enthusiasts. Unwind in comfort after a day of adventure and make lasting memories in this picturesque setting.

Experience tranquility and convenience at Maki Hotel. Book your stay now for a memorable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 651 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.8
Room Quality: 8.8
Amenities: 9.3
Value for Money: 9.3
Food and Beverage: 8.3
Overall Experience: 9.8
M
monica • couple • cl
9
Very good hotel
Pros:

The hotel is very good - breakfast really nice. Location good

Cons:

A bit noisy at times - toilet too small

2026-09-16 • via Nuitee
M
Maira • family_with_children • br
9
Em geral, uma boa estadia. Recomendo.
Pros:

Ótima localização, quarto de bom tamanho com vista para o vulcão, cama confortável e boas roupas de cama e banho. Bom banheiro e chuveiro. Equipe cordial. Estacionamento fechado e coberto.

Cons:

Não gosto do sistema de horário marcado para o café da manhã, embora compreenda uma possível razão (pães sempre quentinhos e ovos preparados na hora, bem rápido). Amenities de banho em potinhos muito pequenos, pouca quantidade para uma família de 3 pessoas. Irritou um pouco ter que usar tantos potinhos. Falta frigobar no quarto. Parece ser comum no Chile, pois em outro hotel que ficamos, tb não tinha. Isso é um pouco inconveniente.

2026-09-14 • via Nuitee
V
Vicente • couple • cl
10
2026-09-10 • via Nuitee
J
Juan • solo_traveller • cl
10
Pros:

La ubicación y la atención

2026-08-30 • via Nuitee
E
Edmundo • extended_group • br
8
2026-08-27 • via Nuitee
R
Rojas Clerc • extended_group • es
10
Acogedor hotel boutique en Pucón
Pros:

Nos encantó la amabilidad de los anfitriones del hotel. Fuimos a celebrar la despedida de soltera de una amiga (modo relajo y desconexión) y al llegar nos recibieron con champaña y una tablita de picoteo para felicitarla por su matrimonio, demasiado amorosos! Las camas comodísimas, el desayuno genial, muy sureño y completo. Tenían toallas en arriendo para llevar a las termas y la ubicación también era súper agradable. Volveríamos de todas maneras.

Cons:

Nada, todo impecable.

2026-08-26 • via Nuitee
K
Kiyo_jpa • solo_traveller • br
10
Hotel lindo, café da manhã excelente e cordialidade.
Pros:

Hotel lindo e super bem localizado! Gostamos de tudo: do quarto com todo conforto (cama, travesseiros e lençóis); do banheiro, banho e amenities; do café da manhã muito saboroso; e da atenção de toda a equipe. Chegamos bem cedo, muito antes do check in e conseguimos tomar café da manhã (pagando) e deixar as malas. Também fizemos check out e deixamos as malas, precisamos voltar bem tarde na noite e usufruímos das facilidades do hotel (banheiro, café, água, sala de estar).

Cons:

Nada a observar.

2026-08-26 • via Nuitee
G
Gabriela • couple • br
10
2026-08-25 • via Nuitee
R
Raquel Chiavenato • couple • cl
8
Pros:

Su arquitectura y ambiente sureño.
Personal muy amable. Desayuno exquisito.

Cons:

Aislacion acústica entre los dormitorios.

2026-08-23 • via Nuitee
M
Micaela Carolina • couple • ar
10
2026-08-22 • via Nuitee
J
Jorge • solo_traveller • cl
10
Pros:

La disposición de su buen personal

Cons:

Todo super

2026-08-22 • via Nuitee
P
Pedro • solo_traveller • cl
8
Óptimo
Pros:

Buena atención

Cons:

Muy chica la pieza

2026-08-22 • via Nuitee
A
Acir • couple • us
10
2026-08-17 • via Nuitee
T
tuttibrandao • solo_traveller • br
10
Pros:

Localização excelente, quarto bem arrumado e café da manhã bem completo.

2026-08-16 • via Nuitee
C
Cecília • couple • br
8
Pessoas muito gentis em especial ao atendimento do José…
Pros:

Café da manhã muito bom, decoração e atendimento…

Cons:

Faltou ter um restaurante/bar à noite pra quem chega cansado dos passeios e não quer mais sair pra jantar ou comer algo…

2026-08-15 • via Nuitee
J
Jorge • couple • cl
10
Muy agradable estadía
Pros:

Especialmente la atención

Cons:

Nada

2026-08-14 • via Nuitee
P
Paula • family_with_children • cl
10
El mejor hotel de Pucón
Pros:

Un hotel súper hogareño que logra capturar toda la energía positiva del sur. Con un personal muy amable y espacios comunes súper útiles a todo momento del día. El mejor desayuno de todo Pucón, con pan casero y pastelería sureña hecha en el mismo hotel al momento de desayunar. 100% recomendable, lo mejor que pueden encontrar.

2026-08-14 • via Nuitee
M
Mary • couple • au
9
Excellent experience all round
Pros:

Typically Pucón, clean modern and welcoming. An excellent modern European vibe

Cons:

The cat was not allowed in when it was snowing 🙁

2026-08-11 • via Nuitee
C
Cenci • family_with_children • br
10
Perfeita.
Pros:

Ambiente e cordialidade dos funcionários.

2026-08-10 • via Nuitee
V
Vicente • couple • cl
9
2026-08-09 • via Nuitee