Maki Hotel

Hotels
9.3 (578 reviews)
Uruguay 640 , Pucón , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Breakfast variety issues
Room size concerns

Categories

Cleanliness
9.3
The facility was clean and appealing; overall cleanliness was frequently highlighted.
Service
9.8
Staff were frequently described as friendly and helpful despite some unpleasant interactions.
Location
9.8
Multiple reviews highlighted the great location, central yet quiet.
Room Quality
8.8
Rooms were generally described as cozy and clean, though some comments mention size issues.
Amenities
9.3
Amenities such as parking and breakfast services were positively mentioned, though some could be improved.
Value for Money
9.3
The overall value received is perceived as good for the price, although some costs were questioned.
Food and Beverage
8.3
Good breakfast options were noted, but variety and replenishment issues were mentioned.
Overall Experience
9.8
Overall experience was rated positively with many mentioning their intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:29

Property Description

Garden Oasis and Modern Comforts
Maki Hotel, nestled in Pucón, offers a serene escape with a lush garden, shared lounge, and inviting terrace. The rooms feature modern amenities like flat-screen TVs, air conditioning, and private bathrooms. Some even boast charming balconies for a perfect morning coffee spot.

Convenient Services and Shuttle Access
Guests at Maki Hotel enjoy a 24-hour front desk, room service, and complimentary WiFi throughout the property. The added convenience of a shuttle service makes exploring nearby attractions like Ojos del Caburgua Waterfall and Huerquehue National Park a breeze.

Explore Nature's Wonders
With Villarrica National Park just a short drive away and Meneteue Hot Springs within reach, Maki Hotel is the ideal base for nature enthusiasts. Unwind in comfort after a day of adventure and make lasting memories in this picturesque setting.

Experience tranquility and convenience at Maki Hotel. Book your stay now for a memorable getaway.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.3
Based on 578 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.8
Room Quality: 8.8
Amenities: 9.3
Value for Money: 9.3
Food and Beverage: 8.3
Overall Experience: 9.8
B
BMcG • couple • ca
10
Pros:

Breakfast outstanding with fresh baked goods etc

2026-03-26 • via Nuitee
P
Patricia Viñas • couple • es
9
Pros:

El personal es increíble, te preparan el desayuno con mucho cariño, y están pendientes de todo. La cama es muy cómoda, cada día renuevan todos los amenities. Está todo muy limpio.

Cons:

El baño no tiene ventana y, aunque cuenta con extractor, la humedad del baño no se va e incluso se mete a la habitación. La climatización de la habitación en un aire acondicionado tipo Split funcionando en modo calor o frío, el baño no tiene climatización y hace otra temperatura diferente o tienes que tener todo el tiempo la puerta abierta del baño al lado de la cama.

2026-03-24 • via Nuitee
D
Diego • couple • cl
10
Acogedor y agradable
Pros:

Segunda vez que vengo y como siempre es un agrado este hotel. Es boutique y acogedor, siempre con el personal muy amable y dispuesto a ayudar. El desayuno increíble! Volveré

2026-03-23 • via Nuitee
J
JAVIER • couple • es
9
2026-03-22 • via Nuitee
W
Wang • solo_traveller • us
7
2026-03-20 • via Nuitee
R
Rebecca • solo_traveller • de
9
Pros:

Sehr bequeme Betten, leckeres Fruehstueck und sehr zuvorkommender Service. Dazu liegt die Unterkunft optimal zentral und gleichzeitig sehr ruhig in einer Nebenstraße im Zentrum.

2026-03-19 • via Nuitee
N
Nina • couple • ch
9
Alles wunderbar.
Pros:

Gut gelegene, schöne Unterkunft. Es hatte alles, was man braucht. Freundliches und hilfsbereites Personal.

2026-03-19 • via Nuitee
N
Nadir Maria • couple • br
7
2026-03-19 • via Nuitee
M
Militza • family_with_children • cl
9
2026-03-16 • via Nuitee
J
Jose Francisco • couple • cl
7
Desayuno superior
Pros:

Lo mejor de todo, lejos, el desayuno y la atención del personal.

2026-03-14 • via Nuitee
F
Faundez • couple • cl
10
2026-03-10 • via Nuitee
S
Sebastian • extended_group • cl
4
No vale lo que cuesta. No lo recomiendo
Pros:

Buen Desayuno y trato del personal. Buen baño

Cons:

Habitación muy chica, camas de 1 plaza, no se podía abrir l puerta del clóset, el ventanal estaba atascado, el piso roto, muy ml habitacion.muy calurosa la habitación

2026-03-09 • via Nuitee
F
Fernando • extended_group • br
10
2026-03-08 • via Nuitee
M
MARIA CAROLINA • family_with_children • cl
10
precioso hotel con una excelente ubicacion
Pros:

la terraza..

Cons:

clases incomodo..faltaba plancha

2026-03-04 • via Nuitee
M
Mônica Luiza Socio • solo_traveller • br
10
Pros:

Td maravilhoso!

Cons:

Só faltou um frigobar.

2026-03-04 • via Nuitee
F
fiella • couple • au
10
Pros:

Breakfast was delicious. Staff very friendly and helpful

2026-03-03 • via Nuitee
J
Jessica Olga • family_with_children • cl
9
El personal fue muy atento y siempre dispuesto a resolver las situaciones que se presentaran.
Pros:

La calidad y cercanía de la atención. Desayuno de muy buen nivel.

Cons:

Estuvo muy bien para el tiempo de estadía. Sin embargo, el tamaño de la habitación, me habría gustado un poco más de espacio. Estuvimos en dos, en la once y la nueve, sobre todo en esta última sentí todo muy encima, particularmente la ubicación del baño.

2026-03-02 • via Nuitee
G
Ginet • extended_group • cl
10
Excelente !!
Pros:

Muy lindo el hotel ,sus instalaciones muy original y limpio

2026-03-02 • via Nuitee
M
María José • family_with_children • ar
10
2026-03-01 • via Nuitee
M
Maria De Lourdes • family_with_children • nl
10
2026-02-28 • via Nuitee