City Inn Splendid China Branch

Check in 很慢，找很久才找到預定房間記錄

This was my worst ever hotel experience. Ignorance, incompetence, and shady practices.

I arrived late at night and they told me my room was under repair. I said just give me a different room, and they said they couldn't do that--I would have to cancel the room and upgrade to a new room, and pay upfront. I did that, haven't received my refund on the canceled room yet, and the replacement room smelled like mold.

They don't speak English and don't know how to help you with routine hotel business like changing rooms, checking out, and cancelling reservations.

早上未夠10時已經到達，酒店也給我們房間不需等到下午2時。房間舒適，但早餐就太差了。不吃也吧！附近環境清幽，對面就是民旅文化中心，華僑城就在附近，又近美食街及地鐵站，很方便。

隔音不佳，早晨廊道充滿了其它房客、清潔人員聊天的聲音

隔音比較差，房間都乾淨

地點方便, 在華僑城地鐵直接下車,但我們下錯車了, 發現地圖引導了我們去一間醫院, 然後我們步行時經過了另一間酒店分店。走了接近45分鐘, 終於到達。發現晚上的客戶服務人手不足,雖然上網預約成功,但仍然沒有二人房間提供,要加RMB$100換房。客報提供了一間尾房, 房間幽暗, 有小孩木馬,帳篷玩, 可是我們只有2人, 這些設施顯得比較靈異...早上早餐一般, 米粥,上海包,等等, 正常沒特別。值得一提是房間外的走廊地面,有奇怪的波浪斜度..

早餐種類少，希望多點變化

It took a long time for the staff to look up my reservation. They are not professional, have little experience dealing with non-residents. I reserved a one-bedroom but was given a two-bedroom that has water dripping for the whole night right outside the window.

各方面也理想，只是房間欠雪櫃，及隔音不理想

到達時服務人員不會主動協助，全程只開口說了房間號碼。網站指是包早餐的可是沒有給我們早餐劵，亦不指示有沒有… 感覺奇怪。
隔音的情況要看你作息時間，大概最嘈吵是上午7:30-8:30。其他時間可以。
地點很方便，地鐵A出口，旁邊就有便利店。住深圳玩住宿一宵可考慮。

酒店地點很好，華僑地地鐵站a出口，直行一分鐘就到。酒店設計不錯，但很奇怪不明白為什麼3樓的走廊設計是波浪，隔音有待改善，早上旅客我行李箱拉動形成了嘈音。浴缸很大，但清潔需加點力。最後晚上回房間看到有一隻大昆蟲在房間。

its location is nice, however, the room is small... you still need to park somewhere else since it doesn't have a large enough parking lot

交通十分方便，華僑城地鐵A出口旁邊，後面是食街，但沒有早市。設施新浄，衛生良好，對面正是錦繡中華民俗村，到此遊玩的，此酒店論價性比是不二之選。

房間清潔人員早上清潔時太嘈吵，進入房間前沒有敲門
但豪華大床房的感覺很好，也很乾淨

不吸煙層都覺得好有煙味。接待登記很快。早餐一般，不過附近除了便利商店冇其他食肆。房間隔音欠佳，早上退房旅客、打掃姐姐們的對話打擾休息。

Good location & conveniently

I have stayed at a lot of hotels in the area. And do far this has been the one with the best value for money.
Its clean, and the furniture is not worn down. With one of those thing usualy being an issue elsewhere at that price.
If you just need a place to sleep for a night or two. i would highly recommend this place.
Dont bother with the breakfeast though. The buffet consisted of factory made baozi, some not so fresh noodles, watermelon, and bread you could toast...while there were both butter and one kind of jam. There was nothing to spread it with other than chopsticks

The contrast between top-class sanitary utensils against a rather worn-out and dusty table.
The room is compact, ok for a business hotel (inn).
Very close to underground and that is my main reason for choosing it.
There is a Walmart within 5-minutes walking distance.

Room is new decorating, clean and comfortable. Just 1 minutes walk to metro station. Would stay again next time.

Noisy hotel. Room cleanness is bad. Staff unprofessional