Resident Hotel Almaty

Hotels
8.3 (1082 reviews)
Ulitsa Tokhtarova 100 , Almaty , kz

listing image 1
Show all photos
Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean rooms
Nice location
Cons:
Presence of insects
Noise from outside in the morning

Categories

Cleanliness
7.51
There were mentions of cleanliness issues, particularly with the presence of insects.
Service
8.98
Multiple reviews praised the friendliness and helpfulness of the staff.
Location
8.02
Reviews indicate a decent location, though some mentioned distance from the city center.
Room Quality
7.97
Overall, the rooms were described as clean and comfortable, but with some issues regarding temperature.
Amenities
8.5
Good amenities were noted such as Wi-Fi and room service.
Value for Money
8.46
Value was often appreciated, though some slight concerns were raised about the prices.
Food and Beverage
8.51
The breakfast options received positive feedback, though some guests desired more variety.
Overall Experience
8.48
Most reviewers had a very positive overall experience with intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:52

Property Description

Luxurious Accommodation
Resident Hotel Almaty offers soundproof rooms equipped with modern amenities such as a flat-screen TV, kettle, and minibar. The plush bathrooms feature showers, complimentary toiletries, bathrobes, and slippers for a comfortable stay.

Convenient Facilities
Enjoy free WiFi throughout the property and complimentary private parking during your stay. The 24-hour front desk is at your service, ensuring all your needs are met promptly. Unwind and rejuvenate at the on-site SPA for a relaxing experience.

Prime Location
Located near popular attractions like Almaty Central Mosque and Ascension Cathedral, the hotel provides easy access to key landmarks. With Almaty International Airport in close proximity, Resident Hotel Almaty is the perfect choice for both leisure and business travelers.

Book your stay at Resident Hotel Almaty now for a delightful and convenient experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 15 years old stay for KZT 3,000 per person per night when using an existing bed.
    Children from 16 years old to 17 years old stay for KZT 5,000 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1082 reviews
Cleanliness: 7.51
Service: 8.98
Location: 8.02
Room Quality: 7.97
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 8.48
P
Prokhorov • couple • kz
8
2026-02-09 • via Nuitee
S
Sanket • solo_traveller • kz
10
2026-01-28 • via Nuitee
Марат • solo_traveller • kz
10
2026-01-22 • via Nuitee
Евгения • solo_traveller • kz
7
Средний номер, но чисто и есть все необходимое, не очень понравился запах в номере и шумоизодяция так себе
Pros:

Хороший персонал, вежливый

Cons:

Пахнет из слива душа, отключался свет днем, очень неудобное расположение

2026-01-19 • via Nuitee
A
Assem • family_with_children • kz
9
Все отлично чисто, уютно
Pros:

Чистота

Cons:

Завтраки по домашнему

2026-01-19 • via Nuitee
A
Assylkhanov • solo_traveller • kz
10
Pros:

Все как и прежде. Спокойно и комфортно.

2026-01-19 • via Nuitee
Y
Yelena • couple • kz
10
2026-01-15 • via Nuitee
L
Lyudmila • solo_traveller • kz
9
2026-01-15 • via Nuitee
T
Tatiana_82 • solo_traveller • lu
10
Pros:

Good hotel, staff was friendly, facilities were good.

Cons:

Breakfast could have a bit more variety, although I did appreciate freshly cooked omelet.

2026-01-10 • via Nuitee
Y
Yaroslav • family_with_children • kz
9
Pros:

В моем случае удобное местоположение, вежливый ресепшн, на завтраке индивидуальный подход.

Cons:

Очень твёрдые подушки, сложно отрегулировать температуру воды.

2026-01-10 • via Nuitee
Y
Yelena • couple • kz
10
2026-01-04 • via Nuitee
Z
Zhakhangir • couple • kz
10
2026-01-01 • via Nuitee
E
Eshaan • couple • in
8
Pros:

Everything was good

2025-12-28 • via Nuitee
S
Seongmin • solo_traveller • de
1
2025-12-24 • via Nuitee
A
Aidar • couple • kz
10
2025-12-17 • via Nuitee
R
Rashid • solo_traveller • kz
10
Оптимальное соотношение цены качества
Pros:

завтрак

2025-12-15 • via Nuitee
Y
Yevgeniy • solo_traveller • kz
10
2025-12-14 • via Nuitee
O
Olzhas • solo_traveller • kz
10
В целом твердая 4
Pros:

Персонал очень тактичный, всегда готовы помочь.

Cons:

Прохладно в номере, правда дали обогреватель и дополнительное одеяло. Спасибо персоналу, разнообразить бы завтрак. 5 дней одно и тоже

2025-12-08 • via Nuitee
Валерий • family_with_children • kz
10
2025-12-05 • via Nuitee
Z
Zhanara • solo_traveller • kg
8
2025-11-30 • via Nuitee