Resident Hotel Almaty

Hotels
8.3 (1116 reviews)
Ulitsa Tokhtarova 100 , Almaty , kz

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean rooms
Nice location
Cons:
Presence of insects
Noise from outside in the morning

Categories

Cleanliness
7.51
There were mentions of cleanliness issues, particularly with the presence of insects.
Service
8.98
Multiple reviews praised the friendliness and helpfulness of the staff.
Location
8.02
Reviews indicate a decent location, though some mentioned distance from the city center.
Room Quality
7.97
Overall, the rooms were described as clean and comfortable, but with some issues regarding temperature.
Amenities
8.5
Good amenities were noted such as Wi-Fi and room service.
Value for Money
8.46
Value was often appreciated, though some slight concerns were raised about the prices.
Food and Beverage
8.51
The breakfast options received positive feedback, though some guests desired more variety.
Overall Experience
8.48
Most reviewers had a very positive overall experience with intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:52

Property Description

Luxurious Accommodation
Resident Hotel Almaty offers soundproof rooms equipped with modern amenities such as a flat-screen TV, kettle, and minibar. The plush bathrooms feature showers, complimentary toiletries, bathrobes, and slippers for a comfortable stay.

Convenient Facilities
Enjoy free WiFi throughout the property and complimentary private parking during your stay. The 24-hour front desk is at your service, ensuring all your needs are met promptly. Unwind and rejuvenate at the on-site SPA for a relaxing experience.

Prime Location
Located near popular attractions like Almaty Central Mosque and Ascension Cathedral, the hotel provides easy access to key landmarks. With Almaty International Airport in close proximity, Resident Hotel Almaty is the perfect choice for both leisure and business travelers.

Book your stay at Resident Hotel Almaty now for a delightful and convenient experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 15 years old stay for KZT 3,000 per person per night when using an existing bed.
    Children from 16 years old to 17 years old stay for KZT 5,000 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1116 reviews
Cleanliness: 7.51
Service: 8.98
Location: 8.02
Room Quality: 7.97
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 8.48
R
Roziev solo_traveller tj
8
2026-05-08 via Nuitee
F
Freddy solo_traveller cn
8
2026-05-05 via Nuitee
N
Natalya solo_traveller kz
9
Pros:

Хорошие завтраки и комплексные обеды, внимательное отношение персонала, особенно в столовой, всё душевно и по-домашнему. Было такое чувство, что мы приехали в гости и нас там ждали. Спасибо за возможность раннего заселения. Возможно нам просто повезло, что наш номер уже был свободен и готов.

Cons:

Отель немножко подуставший, но в общем и целом, мы остались довольны своим выбором.

2026-05-02 via Nuitee
N
Nver couple am
10
👍
Pros:

👍

Cons:

👍

2026-05-01 via Nuitee
L
Larissa couple kz
10
Если будем в Алматы еще раз, с удовольствием остановимся в этом отеле.
Pros:

Очень приветливый персонал, чистота, полотенца меняли каждый день. Хорошие, сытные завтраки. Отдельная благодарность за это девушкам, работающим в столовой. По расположению: очень тихое место. Если нужно выспаться - вам сюда. Ухоженная территория. Остановки общественного транспорта в шаговой доступности на двух улицах: Жансугурова и проспекте Рыскулова, можно уехать в любой район города. Рядом кафе восточной кухни, приятная спокойная атмосфера, очень вкусный плов. Кафе Гламур не очень нам зашло, в продаже есть алкоголь, поэтому шумное место, но это на любителя.
Горячая вода не всегда шла сразу, иногда приходилось ждать, но не критично.

2026-05-01 via Nuitee
Дулат Габбасов solo_traveller kz
10
2026-04-30 via Nuitee
Бауржан solo_traveller kz
8
2026-04-29 via Nuitee
S
Sultan Suleyman couple cz
9
2026-04-28 via Nuitee
M
Mo AboAlrob solo_traveller jo
9
Pros:

كل شيء تقريبا، الموقع بعيد قليلا عن منتصف المدينة ولكن هادئ ويناسب محبي الهدوء، النظافة ممتازة والمرافق مريحة

Cons:

عدم وجود مصعد، وأيضا مهم لي كمسلم أن أذكر عدم وجود شطافة

2026-04-27 via Nuitee
S
Sanket solo_traveller kz
9
2026-04-26 via Nuitee
A
Ainash solo_traveller kz
6
2026-04-26 via Nuitee
Жангирова solo_traveller kz
10
Pros:

Чисто и уютно. Цена со скидкой была

2026-04-25 via Nuitee
Анна solo_traveller kz
6
2026-04-24 via Nuitee
A
Artur_911 extended_group kz
8
It is a good option if u r looking for fresh sheets and homestyle breakfasts.
Pros:

Such a cozy hotel, pretty clean. Breakfasts are the same day by day, but tasty. There is no coffee in the cantine, but there is an option - a vending coffee machine in the lobby (for extra money).

Cons:

No dislikes )

2026-04-23 via Nuitee
Мелена couple kz
7
2026-04-18 via Nuitee
G
GENNADIE solo_traveller by
8
2026-04-16 via Nuitee
N
Nina solo_traveller by
10
Было очень приятно и уютно
Pros:

Очень внимательные хорошие сотрудники, чисто, уютно, тихо. Вкусные завтраки. Теплое отношение.

2026-04-09 via Nuitee
Куаныш solo_traveller kz
7
2026-04-08 via Nuitee
Z
Zaman couple az
10
2026-04-02 via Nuitee
N
Nazlı Nur family_with_children kz
8
2026-03-29 via Nuitee