Resident Hotel Almaty

Hotels
8.3 (1137 reviews)
Ulitsa Tokhtarova 100 , Almaty , kz

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean rooms
Nice location
Cons:
Presence of insects
Noise from outside in the morning

Categories

Cleanliness
7.51
There were mentions of cleanliness issues, particularly with the presence of insects.
Service
8.98
Multiple reviews praised the friendliness and helpfulness of the staff.
Location
8.02
Reviews indicate a decent location, though some mentioned distance from the city center.
Room Quality
7.97
Overall, the rooms were described as clean and comfortable, but with some issues regarding temperature.
Amenities
8.5
Good amenities were noted such as Wi-Fi and room service.
Value for Money
8.46
Value was often appreciated, though some slight concerns were raised about the prices.
Food and Beverage
8.51
The breakfast options received positive feedback, though some guests desired more variety.
Overall Experience
8.48
Most reviewers had a very positive overall experience with intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:52

Property Description

Luxurious Accommodation
Resident Hotel Almaty offers soundproof rooms equipped with modern amenities such as a flat-screen TV, kettle, and minibar. The plush bathrooms feature showers, complimentary toiletries, bathrobes, and slippers for a comfortable stay.

Convenient Facilities
Enjoy free WiFi throughout the property and complimentary private parking during your stay. The 24-hour front desk is at your service, ensuring all your needs are met promptly. Unwind and rejuvenate at the on-site SPA for a relaxing experience.

Prime Location
Located near popular attractions like Almaty Central Mosque and Ascension Cathedral, the hotel provides easy access to key landmarks. With Almaty International Airport in close proximity, Resident Hotel Almaty is the perfect choice for both leisure and business travelers.

Book your stay at Resident Hotel Almaty now for a delightful and convenient experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 15 years old stay for KZT 3,000 per person per night when using an existing bed.
    Children from 16 years old to 17 years old stay for KZT 5,000 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1137 reviews
Cleanliness: 7.51
Service: 8.98
Location: 8.02
Room Quality: 7.97
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 8.48
B
Bieber CY solo_traveller cy
9
2026-06-27 via Nuitee
Инкарим solo_traveller kz
10
2026-06-24 via Nuitee
Канат solo_traveller kz
10
2026-06-24 via Nuitee
Цырельчук solo_traveller kz
10
2026-06-23 via Nuitee
G
Guibert45 solo_traveller fr
8
Une bonne adresse pour faire étape
Pros:

Propreté, calme, confort, tout ce que j'attendais d'un hôtel en périphérie d'Almaty.

Cons:

Le quartier présente peu d'intérêt.

2026-06-21 via Nuitee
Вадим solo_traveller kz
10
2026-06-20 via Nuitee
O
Olga family_with_children ru
8
Pros:

Ночевали в отеле между рейсами на самолет. Из аэропорта, примерно, 30 минут ехать. Номер ночью произвел удручающее впечатление. Стена обшарпана, обои отклеились, шторы как попало висят. Но, кровать и подушка были удобные, в номере было чисто, поэтому сон был прекрасный. На завтраке нас встречали очень милые женщины и сам завтрак был очень даже хорош.

Cons:

Номер требует ремонта. Высокая слышимость между номерами.

2026-06-17 via Nuitee
Z
Zhanibek solo_traveller kz
8
2026-06-16 via Nuitee
T
Timur solo_traveller kz
8
Pros:

Район тихий

Cons:

Холодильник сильно шумит ночью

2026-06-15 via Nuitee
Азамат solo_traveller kz
6
Pros:

Стоит своих денег , если считать все нюансы . Завтрак включён, персонал хороший. Район конечно не очень своеобразный , низ города окрайна, а в целом тихо мирно уютно. В отеле тоже спокойно и лишних шумов и движений нет и не было. Вообще рекомендую, чем снимать просто квартиру итд.

Cons:

Нету тренажёрного зала. Район не очень.Бассейн и сауна была закрыта на ремонт.

2026-06-12 via Nuitee
Аралгуль couple kz
8
2026-06-06 via Nuitee
A
Aizhan solo_traveller kz
10
2026-06-01 via Nuitee
D
DEVULAPALLI solo_traveller kz
6
2026-05-30 via Nuitee
S
Sergey solo_traveller de
10
2026-05-28 via Nuitee
Никитин Дмитрий solo_traveller ru
10
2026-05-27 via Nuitee
M
Maciej solo_traveller pl
9
Pros:

Pomocny personel, lokalizacja

Cons:

Dosyć mały pokój

2026-05-26 via Nuitee
C
Cooper solo_traveller in
7
A pleasant stay in a beautiful city
Pros:

The staff are great, welcoming and always keen to help

Cons:

The plug points at the bed were not enough, the AC had to be unplugged to charge a phone, the same at the other side, the fridge would have to be unplugged to use the kettle, the curtains do not shield the day light out enough. There was no smart TV options.

2026-05-26 via Nuitee
Токмин solo_traveller kz
9
2026-05-26 via Nuitee
S
Salim solo_traveller de
9
2026-05-25 via Nuitee
S
Salim solo_traveller de
9
Pros:

Saubere Zimmer, gutes Preis-Leistungsverhältnis. Personal war freundlich. Frühstück war ebenso gut.

2026-05-25 via Nuitee