Koncept Residence Hotel

Hotels
•
Independent
8.8 (1191 reviews)
Briješcanska, 23, Sarajevo, 71000 , Sarajevo , BA
387-33-483010

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Facilities

Free breakfast
Express check-out
Free bicycles on site
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Continental breakfast
Designated smoking area
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Modern facilities
Cons:
Parking challenges
Booking issue with rude service

Categories

Cleanliness
7.88
Some issues reported with room cleanliness, such as water pooling in the bathroom.
Service
9.35
Staff were generally described as kind and accommodating, although one review reported rude service during a booking issue.
Location
8.89
Central location with good access to amenities.
Room Quality
8.34
Rooms were mostly clean and modern, but issues with heating and mattress quality were noted.
Amenities
8.87
Facilities like the wellness center were praised, although parking poses a challenge.
Value for Money
8.83
Good value regarding services provided, despite a major booking issue.
Food and Beverage
9.38
Breakfast received high praise for variety and quality.
Overall Experience
8.85
Mixed experiences with some highlights overshadowed by a significant booking mishap.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:27

Property Description

Luxurious Amenities and Features
Indulge in onsite massages and soak in the view from the terrace. Enjoy complimentary Wi-Fi, concierge services, and onsite shopping.

Dining and Refreshment Options
Savor meals at the restaurant, grab snacks at the cafe, or order room service. Unwind with a drink at the bar/lounge and start your day with a complimentary continental breakfast.

Convenient Services and Accommodations
Benefit from express check-in/out, dry cleaning, and free self-parking. Stay in one of the 55 uniquely decorated guestrooms with fireplaces, pillowtop beds, and premium bedding. Cook in your private kitchen, stay entertained with cable TV, and stay connected with free Wi-Fi.

Book now for a lavish stay at Koncept Residence Hotel!

Important information:

  • Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJJ

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Individually-wrapped food options are available for lunch

See all policies

Location

Guest Reviews

8.8
Based on 1191 reviews
Cleanliness: 7.88
Service: 9.35
Location: 8.89
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 9.38
Overall Experience: 8.85
Y
Yunus • couple • tr
8
Valuable
Pros:

Everything was good perfect. The breakfast wow wow wow

Cons:

All property smell cigarettte

2026-04-15 • via Nuitee
P
Peter • extended_group • si
10
Pros:

Super lokacija za vstop v mesto. Imeli smo svoj avto.

Cons:

Vse nam je bilo všeč.

2026-04-15 • via Nuitee
B
Bajić • solo_traveller • rs
9
2026-04-15 • via Nuitee
E
Evelin • extended_group • it
8
2026-04-14 • via Nuitee
A
Ahmed • solo_traveller • tr
9
2026-04-13 • via Nuitee
E
Emin • family_with_children • ba
10
2026-04-12 • via Nuitee
D
Darko Knezović • solo_traveller • ba
7
2026-04-12 • via Nuitee
D
Dušica • solo_traveller • si
9
Pros:

Super hotel za to ceno.

Cons:

Premalo parkirnih mest.

2026-04-11 • via Nuitee
A
ABDULLAH • solo_traveller • sa
10
2026-04-11 • via Nuitee
Z
Zeljko • couple • rs
10
2026-04-11 • via Nuitee
K
Katarina • extended_group • hr
7
Pros:

Recepcija super

Cons:

Nije bio pripremljen kauč za treću osobu, deluxe apartman koji nije sadržavao ni jednu čašu, a kamoli tanjur u kuhinji. Buka koja se stalno čula,izolacija je očito loša. Izbor za doručak katastrofa, nije bila nego samo 1 vrsta kruha, plate poluprazne nitko nije nadopunjao.

2026-04-11 • via Nuitee
H
Hamed • couple • at
6
siehe oben.
Pros:

Das Personal war immer super freundlich. Das Preis‑Leistungs‑Verhältnis passt wirklich gut, und das Frühstück ist auch völlig in Ordnung.

Cons:

Das Hotel weist zwar eigene Parkplätze aus, die tatsächlich vorhanden sind, jedoch erhält man diese nur nach deutlicher Nachfrage. Ohne Nachdruck wird man aufgefordert, selbst externe Parkmöglichkeiten zu suchen.
Ein gravierender Störfaktor sind die an Wochenenden stattfindenden privaten Feiern und Hochzeiten. Der Lärmpegel ist so hoch, dass man selbst in den oberen Stockwerken den Eindruck hat, direkt an der Veranstaltung teilzunehmen. An erholsamen Schlaf ist kaum zu denken – ein klarer Kritikpunkt und für ein Hotel dieser Kategorie nicht akzeptabel.

2026-04-09 • via Nuitee
N
Nikola • extended_group • ba
8
Pros:

Lijepi i prostrani apartmani. Dobra lokacija, nije baš u centru, ali su svi dijelovi grada blizu i aerodrom je u blizini.

2026-04-08 • via Nuitee
J
Jevtić • family_with_children • rs
10
DA OSETITE DUSU DODJITE U SARAJEVO neka vas izbor gde cete odsesti bude KONCEPT RESIDENCE💗
Pros:

Sve je bilo savrseno.
Hotel cista 10-ka u svakom smislu.
Osoblje divno , gostoprimstvo ma sve.
SARAJEVO JE DUSA BALKANA🤩

2026-04-07 • via Nuitee
T
tino • couple • hr
9
2026-04-07 • via Nuitee
N
Nikolaaa_d • family_with_children • ba
10
2026-04-06 • via Nuitee
H
Hamid • family_with_children • pt
8
Pros:

The staff and room

Cons:

The heating system and amenities of washroom was not working properly.

2026-04-06 • via Nuitee
R
Rudolf • couple • ch
10
Pros:

Personal.
Breakfast.
Free Parking.

2026-04-05 • via Nuitee
A
Aleksandra • couple • rs
9
Pros:

Kreveti su udobni, sobe su ciste i prostrane. Dosta je toplo u celom hotelu, ali po sobama/apartmanima svuda sami mozete stelovati grejanje, u svakoj prostoriji. Dorucak je bio zadovoljavajuc, a spremili su nam i posni dorucak, za nas koje poste, jer smo boravili u tom periodu. Parking ima dovoljno mesta.

Cons:

U obe sobe se nalazila samo po jedna casa za vodu i iako smo u jednom apartmanu imali kuhinju nema nikakvog posudja, ketlera, niti solja. Nama nije smetalo jer smo boravili jednu noc, ali eto da znaju ostali kojima je to mozda vazno.

2026-04-05 • via Nuitee
M
Mettu • couple • es
9
Buen servicio
Pros:

La amabilidad del servicio y muy buen desayuno

Cons:

Poca luz en el baño

2026-04-05 • via Nuitee