Koncept Residence Hotel

Hotels
•
Independent
8.8 (1283 reviews)
Briješcanska, 23, Sarajevo, 71000 , Sarajevo , BA
387-33-483010

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Facilities

Free breakfast
Express check-out
Free bicycles on site
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Continental breakfast
Designated smoking area
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Modern facilities
Cons:
Parking challenges
Booking issue with rude service

Categories

Cleanliness
7.88
Some issues reported with room cleanliness, such as water pooling in the bathroom.
Service
9.35
Staff were generally described as kind and accommodating, although one review reported rude service during a booking issue.
Location
8.89
Central location with good access to amenities.
Room Quality
8.34
Rooms were mostly clean and modern, but issues with heating and mattress quality were noted.
Amenities
8.87
Facilities like the wellness center were praised, although parking poses a challenge.
Value for Money
8.83
Good value regarding services provided, despite a major booking issue.
Food and Beverage
9.38
Breakfast received high praise for variety and quality.
Overall Experience
8.85
Mixed experiences with some highlights overshadowed by a significant booking mishap.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:27

Property Description

Luxurious Amenities and Features
Indulge in onsite massages and soak in the view from the terrace. Enjoy complimentary Wi-Fi, concierge services, and onsite shopping.

Dining and Refreshment Options
Savor meals at the restaurant, grab snacks at the cafe, or order room service. Unwind with a drink at the bar/lounge and start your day with a complimentary continental breakfast.

Convenient Services and Accommodations
Benefit from express check-in/out, dry cleaning, and free self-parking. Stay in one of the 55 uniquely decorated guestrooms with fireplaces, pillowtop beds, and premium bedding. Cook in your private kitchen, stay entertained with cable TV, and stay connected with free Wi-Fi.

Book now for a lavish stay at Koncept Residence Hotel!

Important information:

  • Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJJ

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Individually-wrapped food options are available for lunch

See all policies

Location

Guest Reviews

8.8
Based on 1283 reviews
Cleanliness: 7.88
Service: 9.35
Location: 8.89
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 9.38
Overall Experience: 8.85
A
Aleksandar • solo_traveller • ba
8
2026-05-30 • via Nuitee
H
Haris • couple • ba
10
Pros:

Vrhunski hotel
Čista desetka
Usluga, osoblje, čistoća sve za 10.

2026-05-30 • via Nuitee
Z
Zoltán • extended_group • hu
8
2026-05-28 • via Nuitee
C
Csaba • couple • hu
9
best option for Sarajevo visit
Pros:

Modern hotel with comfortable rooms and very good service, in a very good location next to the highway and 5 minutes from the tram stop!

2026-05-28 • via Nuitee
I
Ivica • couple • hr
9
2026-05-27 • via Nuitee
E
Eva • solo_traveller • hu
7
Pros:

The staff were friendly. The bed was very confortable. The breakfast had good choices.

Cons:

There wasn't any hot (not even warm) water in the morning to have a shower before 8am. I ran the tap for 4-5 min but it was cold. The room (where we were) was noisy the cars all night g
oing also at 6 am they started to cut the grass.

2026-05-26 • via Nuitee
S
Sava • couple • rs
9
Fin hotel za kraci boravak
Pros:

Osoblje ljubazno, prostrana soba.

Cons:

Lokacija i nije nesto spektakularna.

2026-05-26 • via Nuitee
K
Kuzmanovic • solo_traveller • ba
4
Nezadovoljna!!!
Pros:

Ljubazno osoblje i dorucak je bio korektan!

Cons:

Kada smo stigli u hotelu je bila zurka, muzika uzivo. U sobi je bio takva buka da su bodovi vibrirali. Nigdje nismo upozoreni na ovo. Dosli smo da se odmorimo i sa malim djetetom koje vec treba da je u kreve u 21h. Izasli su nam u susret da nam sobu. Dobili smo 3 puta manju sobu u kojoj se i dalje cula buka.Sisli smo na veceru u restoran gdje je bilo neprijatno boraviti zbog preglasne muzike + hrana je bila ocajna. Zaspali smo tek u 23h kad je stala muzika. Medjutim u 8h ujutro nas je probudila busilica iznas glave. Tako da, sve u svemu jedno jako lose iskustvo!!!

2026-05-25 • via Nuitee
N
Norbert • couple • pl
8
2026-05-25 • via Nuitee
M
Maxi • solo_traveller • de
3
Nicht nochmal
Pros:

Gute Anbindung, tolles Frühstück

Cons:

Es war extrem laut, abends eine Veranstaltung, die über Stunden laute Musik abspielte, so dass man sich im RezeptionBereich nicht mal verstand. Nächsten Morgen dann vor 8:00 laute Bauarbeiten mit Hämmern und Bohren. Rezeption zur Check Out Zeit nicht besetzt. Trotz mehrfach Klingeln kam niemand. Dafür hätte ich irgendwo ein günstiges Zimmer nehmen können und hätte mehr davon gehabt.

2026-05-24 • via Nuitee
B
Branka • solo_traveller • hr
8
2026-05-23 • via Nuitee
S
Stipe • solo_traveller • ba
10
2026-05-22 • via Nuitee
P
Peter • solo_traveller • de
8
2026-05-20 • via Nuitee
A
Abu Zahir • solo_traveller • gb
8
Good value in short notice
Pros:

Close to airport we where flying out next day.
Had onsite parking in garage in basement

Cons:

Signage still had last occupants info on hotel entrance door , confusing the hell out of me didn't know if dentist or hotel.

2026-05-20 • via Nuitee
R
Rachid • family_with_children • nl
9
Top
Pros:

Gastvrijheid, aardige mensen en vriendelijk personeel maakten ons verblijf erg prettig. Het ontbijt was uitstekend, de kamers waren netjes en comfortabel, en de bedden sliepen heerlijk

Cons:

Een specifiek minpunt was dat er beneden veel werd gerookt, waardoor de rooklucht ook in de gangen en soms zelfs bij de kamers te ruiken was. Het zou beter zijn als gasten gebruikmaken van de aparte rookruimte die hiervoor beschikbaar is, zodat andere gasten geen last hebben van de rook

2026-05-19 • via Nuitee
I
Iztok • couple • si
8
2026-05-18 • via Nuitee
I
Irena • family_with_children • si
9
Good price
Pros:

Size of the room

2026-05-18 • via Nuitee
T
Tanja Bizovičar • solo_traveller • si
10
Pros:

Prijazen receptor nama je uredil brezplacno nadgradnjo sobe v apartma z balkonom. Zelo prijazno osebje, cistoca na nivoju, okusen zajtrk. Udobne postelje.

Cons:

Na balkon bi lahko dali kaksno mizo in stole.

2026-05-18 • via Nuitee
Y
Yousuf • couple • ae
10
يستحق التجربه وراح اكررها
Pros:

كل شي ممتاز

2026-05-17 • via Nuitee
K
Klaus • solo_traveller • at
6
2026-05-16 • via Nuitee