Inn at I'On, an Ascend Collection Hotel

Hotels
Ascend Collection
9.5 (119 reviews)
148 Civitas Street , Charleston , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.7
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.2
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.4
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 04:05

Property Description

Convenient Location
Situated in Charleston, the Inn at I'On, Ascend Hotel Collection is a stone's throw away from popular attractions like I'on Club and USS Yorktown State Park. With easy access to Fort Sumter Ferry and other local points of interest, guests can immerse themselves in the charm of the city effortlessly.

Modern Amenities
Experience comfort and convenience with our fitness centre, free WiFi, and complimentary continental breakfast. Each room comes equipped with a private bathroom, ensuring a relaxing stay for every guest.

Free Parking and Easy Access
Enjoy the ease of complimentary private parking for guests who drive, allowing for a hassle-free arrival and departure. Located just a short distance from Charleston International Airport, your journey to the Inn at I'On, Ascend Hotel Collection is stress-free.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.5
Based on 119 reviews
Cleanliness: 7.7
Service: 8.2
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.4
Overall Experience: 8
B
Bart young couple us
10
Exceptional
2025-07-14 via Nuitee
B
Bart young couple us
10
Exceptional
2025-07-14 via Nuitee
K
Kathryn young couple us
8
Very good
2025-07-11 via Nuitee
C
Cyndi young couple us
10
Exceptional
2025-07-05 via Nuitee
D
Debbie young couple us
10
Great experience
Pros:

This is a wonderful place to stay in Mount Pleasant SC. We wanted a more intimate experience of this area and decided to stay at the Inn. We stayed in the building next to the Inn and the room was oversized with a small kitchen. The staff were great and accommodating. Room was very quiet and comfortable. Glad we chose here and not a big box brand of hotel.

2025-06-08 via Nuitee
C
cody1949 Solo travel us
10
Delightful
Pros:

Really enjoyed my stay! Located in a beautiful neighborhood and a short drive to downtown Charleston. My room was a King balcony which was nice to sit in a rocking chair and read. Hotel manager and staff were super friendly and accommodating. Rooms were impeccable and bed was super comfy. I will say that the walls are very thin and I could hear the people in the room next to me loud and clear. Not a reason to not stay here, but to be aware if you’re a light sleeper. There is a sound machine in the room so that helped. My room also had a small fridge & microwave for convenience. I would stay here again during my next stay in Charleston!

2025-05-27 via Tripadvisor
J
Jeffrey group gb
10
Very comfortable, relaxed and enjoyed our stay - would stay again without hesitation.
Pros:

Room was very spacious, hotel was clean and decorated to a high standard.
Would definitely stay again.

Cons:

Before we arrived we were aware that the hotel serves your breakfast in a box which is delivered to your room.

This was ok but I am surprised that a hotel with such high standards does this. We have stayed in hotels before which did not have the facility to cook/supply a breakfast so we were issued with a voucher to have breakfast at a nearby location.

This would have been a better option but not sure if this is an option available to the hotel. Am assuming that the breakfast is ordered and delivered from a location which may not be close to the hotel?

2025-05-25 via Nuitee
L
Louis
10
Charming
Pros:

Super nice area just outside of downtown Charleston in a charming traditional neighborhood. Nice staff, beautiful room and balcony. Restaurant downstairs was a bonus. I didn't get to take advantage of the nearby pool as it was too cold. I'd love to stay here again.

2025-05-16 via Nuitee
D
Dinger family with young children us
10
Great Place to Stay
Pros:

Beautiful hotel and room. Loved the balcony. Great location, easy access to the main roads, but located off the beaten path in a nice area of town. Nikki, the manager on duty, was fantastic; pleasant, helpful, and knowledgeable. She made our stay all the more special.

Cons:

Nothing, all good.

2025-05-13 via Nuitee
D
D748RXedwardg Family
10
Beautiful venue.
Pros:

Excellent accommodations. Well appointed rooms and comfortable beds. Professional and friendly staff. A truly wonderful experience. Great location and close by Charleston. Especially a great location for weddings, honeymoon, special occasions.

2025-04-24 via Tripadvisor
M
Marylyn family with young children us
7
Pretty cool.
Pros:

The breakfast was delicious. The bed was comfortable. Large shower was great.

Cons:

Noisy fridge, sticky floor, breakfast in a box was not that cool, delicious but felt like an after thought. When we saw a sheet drying on the stairs while checking in we were wondering what was going on. But great staff, and great location we will return but probably a different room. We were on the third floor.

2025-04-23 via Nuitee
W
Wayne
8
A good place to stay
Pros:

Cute, quaint. Would stay again. Staff great. Mattress terribly soft, staff would have moved us if there had been another suite available. Breakfasts brought to room each morning. Neighborhood safe and friendly. Bathroom cabinet could be touched up.

2025-04-14 via Nuitee
D
David partner
10
Pros:

Unique place with character and close proximity to bridge to Charleston and Shem Creek

2025-03-28 via Nuitee
J
Joe
10
Pros:

I cannot say enough good things about this hotel! During an unusual snow event in Charleston, as a local that lives 30 minutes from work, I needed to stay close to my office. The staff was AMAZING, especially AMY! She went above and beyond to make sure I was ok during the storm! The rooms are sooooo cozy and comfortable.

2025-01-28 via Nuitee
L
leighvee108 Couples
10
January Birthday Getaway!
Pros:

What a beautiful, special place to come for my birthday (or any time!). We loved our room - comfortable bed, sitting out on our balcony (though a bit chilly in January!), wrapping up in the bathrobe, having breakfast delivered each morning - all perfect! The staff was so friendly, attentive and accommodating.
Our new favorite place - we’ll be back!
Thank you!

2025-01-13 via Tripadvisor
P
pjramseur Family us
10
Best hotel ever!!
Pros:

A lovely quaint hotel with amazing service. We were there for a wedding at the I’On Chapel - walking distance from the hotel.
Breakfast was included with the room. The portions were very generous and very tasty.
Dedicated parking spots were available for each room. That was an extra special touch !!
I definitely recommend this hotel. Service was amazing - Amy was the best. She was very personable and ensured our stay was pleasurable.

2024-12-24 via Tripadvisor
A
Anne young couple us
8
Very good
2024-12-22 via Nuitee
H
Helena young couple us
9
Superb
2024-12-03 via Nuitee
C
Carroll young couple us
8
Very good
Pros:

Charming B and B in a nice area with restaurants nearby. Fun walk about neighborhood.

Cons:

The breakfast was served in paper box in room. Not satisfactory. Food okay.

2024-12-01 via Nuitee
C
Cathy solo traveller us
8
Doable.
Pros:

Location

Cons:

Smelly linens, pungent detergent.

2024-11-16 via Nuitee