Mercure Kuala Lumpur Glenmarie

Hotels
Mercure
8.3 (2068 reviews)
Jalan Kontraktor U 14 Seksyen U1 , Shah Alam , my

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Delicious food
Polite staff
Cons:
Location near industrial area
Air conditioning issues

Categories

Cleanliness
7.66
Air conditioning issues with cigarette smell reported.
Service
8.63
Polite staffs and good service were mentioned.
Location
7.17
Location near industrial area noted as a downside.
Room Quality
8.12
Spacious rooms were positively mentioned.
Amenities
8.65
Standard quality for this hotel tier.
Value for Money
8.61
Standard quality for this hotel tier.
Food and Beverage
9.16
Delicious foods and awesome breakfast noted.
Overall Experience
8.43
Overall positive experiences with notable caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:29

Property Description

Outdoor Swimming Pool & Fitness Centre: Enjoy a refreshing dip in our outdoor swimming pool or maintain your workout routine at the fitness centre.

Dining Options: Indulge in a variety of dining options at our restaurant, where you can also enjoy room service and a drink at the bar.

Comfortable Rooms: Relax in our well-appointed rooms featuring modern amenities such as air conditioning, flat-screen TV, and a private bathroom with free toiletries.

Experience luxury and convenience at Mercure Kuala Lumpur Glenmarie. Book your stay now for a memorable experience!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 2068 reviews
Cleanliness: 7.66
Service: 8.63
Location: 7.17
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 8.43
A
Anushia solo_traveller my
6
2026-06-23 via Nuitee
R
Rozie solo_traveller my
10
2026-06-14 via Nuitee
S
Siti couple my
10
2026-06-14 via Nuitee
J
Jithe Sidhu couple my
10
Relaxed calm staycation
Pros:

Ambiance was calm well fragrant
Silent during nights bonus peace sleep

Cons:

Nil

2026-06-13 via Nuitee
V
Vanessa family_with_children my
7
Cons:

I ticked that I am booking on behalf of my guests on the website. However, the staff at the property insisted that my guest produce identification of me (the person who booked), despite have all the necessary documents to proof their stay (booking ID, proof of payment).

2026-06-12 via Nuitee
C
Chen ZhiXu solo_traveller cn
10
Pros:

满意

Cons:

2026-06-10 via Nuitee
M
Mohamed Salim solo_traveller my
10
2026-06-08 via Nuitee
H
Halim couple my
9
2026-06-07 via Nuitee
H
Hafiz solo_traveller my
9
2026-06-04 via Nuitee
S
Shah solo_traveller my
10
2026-06-04 via Nuitee
E
Explorer648313 Family
10
Express Lunch at Warna Cafe
Pros:

Express lunch at Restoran Warna. Nice atmosphere and good selection of food and drinks.. Thank you En. Rushdi for your hospitality.

2026-06-02 via Tripadvisor
T
Takiyah family_with_children my
8
Nice and pleatmmm
2026-06-01 via Nuitee
T
Tengku couple my
10
2026-06-01 via Nuitee
J
Jasmidar solo_traveller my
8
2026-05-31 via Nuitee
I
Ismazuri Binti Ismail family_with_children my
8
Great.
Pros:

Good location

Cons:

Nil

2026-05-29 via Nuitee
N
Nurlela family_with_children my
8
2026-05-28 via Nuitee
J
J9234AFfabiolas Family
10
just had a very good experience while staying here..
Pros:

all the staff were friendly and helpful. the room was comfy, clean and had so many facilities. i would definitely recommend this place to our friends and family~

2026-05-27 via Tripadvisor
E
ENEKO solo_traveller th
9
Good hotel for biz trip nearby Sha Alam
Pros:

Location is good depending on the meetings you may have in Sha Alam area. It is tru that walking distance food choices is not great, but in 10-15' car drive you have plenty of choices. Its a quiet area as well.

Cons:

Breakfast was a bit basic for westerners. Fresh fruit was not very tasty, and juice is powder made.

2026-05-27 via Nuitee
N
nurarissaa2026 Business
10
Highly Satisfied with the Event Management
Pros:

Had a great experience with Mercure Hotels for our event. Ms Azura was very kind, helpful, and very efficient in assisting with the event arrangements. The environment was comfortable and pleasant, and the team gave fast responses to any enquiries. The buffet was also delicious with good food selection. Overall, very satisfied with the service and hospitality provided.

2026-05-26 via Tripadvisor
S
Satawat solo_traveller th
10
Pros:

Hotel staff friendly

Cons:

Clean

2026-05-26 via Nuitee