Mercure Kuala Lumpur Glenmarie

Hotels
Mercure
8.3 (1974 reviews)
Jalan Kontraktor U 14 Seksyen U1 , Shah Alam , my

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Delicious food
Polite staff
Cons:
Location near industrial area
Air conditioning issues

Categories

Cleanliness
7.66
Air conditioning issues with cigarette smell reported.
Service
8.63
Polite staffs and good service were mentioned.
Location
7.17
Location near industrial area noted as a downside.
Room Quality
8.12
Spacious rooms were positively mentioned.
Amenities
8.65
Standard quality for this hotel tier.
Value for Money
8.61
Standard quality for this hotel tier.
Food and Beverage
9.16
Delicious foods and awesome breakfast noted.
Overall Experience
8.43
Overall positive experiences with notable caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:29

Property Description

Outdoor Swimming Pool & Fitness Centre: Enjoy a refreshing dip in our outdoor swimming pool or maintain your workout routine at the fitness centre.

Dining Options: Indulge in a variety of dining options at our restaurant, where you can also enjoy room service and a drink at the bar.

Comfortable Rooms: Relax in our well-appointed rooms featuring modern amenities such as air conditioning, flat-screen TV, and a private bathroom with free toiletries.

Experience luxury and convenience at Mercure Kuala Lumpur Glenmarie. Book your stay now for a memorable experience!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 1974 reviews
Cleanliness: 7.66
Service: 8.63
Location: 7.17
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 8.43
C
Choo extended_group sg
10
2026-03-04 via Nuitee
B
Bradley family_with_children au
10
Pros:

Was excellent the staff was very helpful and friendly. Will definitely be staying again

Cons:

Nothing

2026-03-02 via Nuitee
R
Raphael solo_traveller tz
9
2026-02-22 via Nuitee
A
Alif couple my
10
2026-02-12 via Nuitee
R
Raja Yom Rozilah Binti family_with_children my
9
2026-02-11 via Nuitee
A
Ahmad family_with_children my
8
2026-02-10 via Nuitee
S
Samarasekera family_with_children lk
10
Pros:

Convenience , comfort, and excellent staff (front office)

2026-02-08 via Nuitee
J
Juzara couple my
9
2026-02-08 via Nuitee
S
Sara family_with_children my
8
2026-02-08 via Nuitee
S
Syahmi family_with_children my
10
2026-02-08 via Nuitee
M
MOHAMAD ARIFF couple my
7
2026-01-30 via Nuitee
S
Sazlyhafiz couple my
6
Cons:

The air conditioner is not cooling

2026-01-29 via Nuitee
V
Vincent Goh family_with_children my
8
2026-01-27 via Nuitee
Z
Zakaria family_with_children my
8
Pros:

Location , easy to find place to eat

Cons:

The room layout is a bit weird wspwcially the sink

2026-01-27 via Nuitee
N
Nur Syafiqah extended_group sg
8
2026-01-26 via Nuitee
I
Ilham family_with_children my
10
Pros:

all excellent including location,breakfast teh tarik andf and we loved it

Cons:

none

2026-01-25 via Nuitee
M
Mithuni couple lk
10
2026-01-22 via Nuitee
M
Malini couple my
10
2026-01-22 via Nuitee
P
PUVENTHI family_with_children my
10
Pros:

Environment

Cons:

Nothing, all good

2026-01-21 via Nuitee
S
SEOUNGHUN solo_traveller kr
9
2026-01-20 via Nuitee