Mercure Kuala Lumpur Glenmarie

Hotels
•
Mercure
8.3 (2075 reviews)
Jalan Kontraktor U 14 Seksyen U1 , Shah Alam , my

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Delicious food
Polite staff
Cons:
Location near industrial area
Air conditioning issues

Categories

Cleanliness
7.66
Air conditioning issues with cigarette smell reported.
Service
8.63
Polite staffs and good service were mentioned.
Location
7.17
Location near industrial area noted as a downside.
Room Quality
8.12
Spacious rooms were positively mentioned.
Amenities
8.65
Standard quality for this hotel tier.
Value for Money
8.61
Standard quality for this hotel tier.
Food and Beverage
9.16
Delicious foods and awesome breakfast noted.
Overall Experience
8.43
Overall positive experiences with notable caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:29

Property Description

Outdoor Swimming Pool & Fitness Centre: Enjoy a refreshing dip in our outdoor swimming pool or maintain your workout routine at the fitness centre.

Dining Options: Indulge in a variety of dining options at our restaurant, where you can also enjoy room service and a drink at the bar.

Comfortable Rooms: Relax in our well-appointed rooms featuring modern amenities such as air conditioning, flat-screen TV, and a private bathroom with free toiletries.

Experience luxury and convenience at Mercure Kuala Lumpur Glenmarie. Book your stay now for a memorable experience!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 2075 reviews
Cleanliness: 7.66
Service: 8.63
Location: 7.17
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 8.43
Y
Yusri Yusof • solo_traveller • sg
10
2026-07-24 • via Nuitee
A
Azlin • family_with_children • my
8
2026-07-19 • via Nuitee
4
4 • solo_traveller • my
6
Pros:

The cleanliness and ambience.

Cons:

The TV programme s are very limited and the food at the restaurant was mediocre.

2026-07-12 • via Nuitee
K
Khairina • couple • my
10
2026-07-11 • via Nuitee
W
WEE MIN • couple • my
9
2026-07-10 • via Nuitee
S
sa • family_with_children • my
8
Pros:

Need to refill food faster

2026-07-05 • via Nuitee
M
Mohamed • solo_traveller • eg
8
Reasonable experience
Pros:

Friendly staff
Good location near to wherever you want to go.
Daily cleaning
Modern design
Housekeeping and guards were amazing
Fitness centre was very well equipped.

Cons:

1. The breakfast menu should consider non-Asian guests. More than 90% of the items were purely for Asian guests (Chinese and Indian). So I just eat egg and jam for the entire days of my stay.
2. I'm not quite sure about the hygiene and maintenance of the swimming pool, because the taste of the water was strange, also there's only one shower and hidden not clear to the guests (i had to call the front desk to ask if there's shower or not and they guided me) so maybe the guest is swimming after doing their gem without taking a bath. and the towel there was not always available.

2026-07-04 • via Nuitee
M
Muhammad Naden • couple • my
10
2026-07-01 • via Nuitee
L
Lim • extended_group • sg
3
Pros:

the house keeping is very poor, the pillow case and the blankets were not being replace, change/ clean after the previous guess check out. This is something that is very terrible, i cant have my good rest due to the bad sweat from the blanket and pillow.

Cons:

poor cleanliness

2026-06-29 • via Nuitee
A
Anushia • solo_traveller • my
6
2026-06-23 • via Nuitee
S
Siti • couple • my
10
2026-06-14 • via Nuitee
R
Rozie • solo_traveller • my
10
2026-06-14 • via Nuitee
J
Jithe Sidhu • couple • my
10
Relaxed calm staycation
Pros:

Ambiance was calm well fragrant
Silent during nights bonus peace sleep

Cons:

Nil

2026-06-13 • via Nuitee
V
Vanessa • family_with_children • my
7
Cons:

I ticked that I am booking on behalf of my guests on the website. However, the staff at the property insisted that my guest produce identification of me (the person who booked), despite have all the necessary documents to proof their stay (booking ID, proof of payment).

2026-06-12 • via Nuitee
C
Chen ZhiXu • solo_traveller • cn
10
Pros:

满意

Cons:

无

2026-06-10 • via Nuitee
M
Mohamed Salim • solo_traveller • my
10
2026-06-08 • via Nuitee
H
Halim • couple • my
9
2026-06-07 • via Nuitee
H
Hafiz • solo_traveller • my
9
2026-06-04 • via Nuitee
S
Shah • solo_traveller • my
10
2026-06-04 • via Nuitee
E
Explorer648313 • Family
10
Express Lunch at Warna Cafe
Pros:

Express lunch at Restoran Warna. Nice atmosphere and good selection of food and drinks.. Thank you En. Rushdi for your hospitality.

2026-06-02 • via Tripadvisor