Mercure Kuala Lumpur Glenmarie

Hotels
•
Mercure
8.3 (2004 reviews)
Jalan Kontraktor U 14 Seksyen U1 , Shah Alam , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Delicious food
Polite staff
Cons:
Location near industrial area
Air conditioning issues

Categories

Cleanliness
7.66
Air conditioning issues with cigarette smell reported.
Service
8.63
Polite staffs and good service were mentioned.
Location
7.17
Location near industrial area noted as a downside.
Room Quality
8.12
Spacious rooms were positively mentioned.
Amenities
8.65
Standard quality for this hotel tier.
Value for Money
8.61
Standard quality for this hotel tier.
Food and Beverage
9.16
Delicious foods and awesome breakfast noted.
Overall Experience
8.43
Overall positive experiences with notable caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:29

Property Description

Outdoor Swimming Pool & Fitness Centre: Enjoy a refreshing dip in our outdoor swimming pool or maintain your workout routine at the fitness centre.

Dining Options: Indulge in a variety of dining options at our restaurant, where you can also enjoy room service and a drink at the bar.

Comfortable Rooms: Relax in our well-appointed rooms featuring modern amenities such as air conditioning, flat-screen TV, and a private bathroom with free toiletries.

Experience luxury and convenience at Mercure Kuala Lumpur Glenmarie. Book your stay now for a memorable experience!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 2004 reviews
Cleanliness: 7.66
Service: 8.63
Location: 7.17
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 8.43
A
Adam • couple • my
7
Good short stay
Pros:

Clean and convenient.

Cons:

A bit pricey and the breakfast spread was just normal.

2026-04-11 • via Nuitee
• couple • my
10
2026-04-10 • via Nuitee
N
Nada • solo_traveller • ae
9
2026-04-09 • via Nuitee
N
Nor Shuradi • couple • my
8
none
Pros:

very thing fine

Cons:

nothing

2026-04-09 • via Nuitee
W
wan • solo_traveller • my
9
2026-04-08 • via Nuitee
W
wan • solo_traveller • my
9
2026-04-08 • via Nuitee
I
Ismail • family_with_children • my
9
Comfortable
Pros:

Very clean and comfortable. Delicious food.

Cons:

None

2026-04-07 • via Nuitee
M
Manickam • family_with_children • us
5
overall room was very cramped for the price
Pros:

The staff were friendly and helpful

Cons:

Rooms are too small for the price. Toilets do not have proper ventilation fans.

2026-04-06 • via Nuitee
E
Elena • extended_group • my
7
Raya stay
Pros:

Friendly staffs and cleanliness plus location

Cons:

No hook in or near the shower made it very inconvenient to shower.
The Aircond has problem to adjust the coldness. One room is warm

2026-04-06 • via Nuitee
C
Choudhry • family_with_children • pk
10
2026-04-06 • via Nuitee
T
Thrutt • family_with_children • my
8
2026-04-05 • via Nuitee
G
Gerard • couple • sg
9
We found the experience at the hotel welcoming and comfortable
Pros:

Very friendly and helpful staff at reception

Cons:

Vicinity around hotel was industrial

2026-04-01 • via Nuitee
K
Kri Matterik • family_with_children • my
7
2026-04-01 • via Nuitee
H
Harvinesh • solo_traveller • my
10
Pros:

Good staffs and very good parking spots. Clean rooms

2026-03-25 • via Nuitee
C
Chee Lang • couple • my
8
For the first 2 nights i was charged RM250 per night. On the 3 night i was charge RM318. Why?
Pros:

Sadly disappointed because breakfast was not included.

Cons:

nil

2026-03-23 • via Nuitee
B
Balqis • couple • my
6
Pros:

Clean and comfortable

Cons:

The room i stay not that cold.

2026-03-22 • via Nuitee
N
Nini • family_with_children • my
7
Pros:

Brekfast

Cons:

Shower room too small

2026-03-17 • via Nuitee
H
huda • family_with_children • my
9
2026-03-17 • via Nuitee
Y
Yuji • solo_traveller • sg
9
2026-03-17 • via Nuitee
C
Christiane • couple • de
10
Super Preis/Leistung
Pros:

Dieses Hotel ist einfach nur SUPER. Angefangen bei der Rezeption. Herr Arrezzif (?) sehr nett, hilfsbereit und zuvorkommend, besser geht es nicht! Auch das andere Personal ist sehr freundlich.
Das gesamte Hotel ist sehr, sehr sauber und sehr ruhig gelegen. Die Betten waren top ! Es gibt eine Rooftopbar, für uns innen allerdings zu kalt. Leider kann man draußen nicht zur Stadt sehen, da die Aussicht zugemacht ist. Schade!

Das Frühstück war sehr umfangreich und hochwertig. Für jede Nation ist etwas dabei.

Wir brauchten zum internationalen Flughafen 40 Minuten mit Grab für 20 €. Grab sollte man aber vorbestellen. Alles fair und preisgünstig.

Cons:

Es gab nichts

2026-03-16 • via Nuitee