Mercure Kuala Lumpur Glenmarie

Hotels
Mercure
8.3 (2033 reviews)
Jalan Kontraktor U 14 Seksyen U1 , Shah Alam , my

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Delicious food
Polite staff
Cons:
Location near industrial area
Air conditioning issues

Categories

Cleanliness
7.66
Air conditioning issues with cigarette smell reported.
Service
8.63
Polite staffs and good service were mentioned.
Location
7.17
Location near industrial area noted as a downside.
Room Quality
8.12
Spacious rooms were positively mentioned.
Amenities
8.65
Standard quality for this hotel tier.
Value for Money
8.61
Standard quality for this hotel tier.
Food and Beverage
9.16
Delicious foods and awesome breakfast noted.
Overall Experience
8.43
Overall positive experiences with notable caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:29

Property Description

Outdoor Swimming Pool & Fitness Centre: Enjoy a refreshing dip in our outdoor swimming pool or maintain your workout routine at the fitness centre.

Dining Options: Indulge in a variety of dining options at our restaurant, where you can also enjoy room service and a drink at the bar.

Comfortable Rooms: Relax in our well-appointed rooms featuring modern amenities such as air conditioning, flat-screen TV, and a private bathroom with free toiletries.

Experience luxury and convenience at Mercure Kuala Lumpur Glenmarie. Book your stay now for a memorable experience!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 2033 reviews
Cleanliness: 7.66
Service: 8.63
Location: 7.17
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 8.43
A
Adnan solo_traveller my
9
2026-05-09 via Nuitee
M
Mohd Idzul Ilmee couple my
9
2026-05-09 via Nuitee
S
Suhaila binti nordin family_with_children my
8
Satisfied
Pros:

Cleanliness

2026-05-07 via Nuitee
N
Nor Saiful couple my
7
Cons:

Loud Noise at night

2026-05-07 via Nuitee
R
ROSNIZA SALWA family_with_children my
9
2026-05-05 via Nuitee
F
Faiqah solo_traveller my
10
2026-05-04 via Nuitee
K
Kobayashi extended_group id
6
2026-05-04 via Nuitee
H
Hazirah family_with_children sg
8
I had a comfortable stay
Pros:

Hotel is clean with good variety of breakfast. Staff are warm and helpful.

Cons:

I think the door locks should be checked after every guest check out. Mine was spoiled when I checked in. Fortunately, hotel concierge sent a technician to fix it immediately.

2026-05-03 via Nuitee
A
Amera couple my
10
Pros:

The decoration, facilities and room.

2026-04-28 via Nuitee
A
Amanda A solo_traveller sg
9
2026-04-24 via Nuitee
B
Beng Leng solo_traveller my
9
Pros:

Good value for money if what you want is just a comfortable and quiet stay

Cons:

The property is located in an industrial area and access to public transport may be limited

2026-04-20 via Nuitee
A
Aswad family_with_children my
10
2026-04-20 via Nuitee
S
Sharina family_with_children gb
8
Very convenient location as we attended a wedding at Kamalinda Events.
Pros:

Service was excellent.

Cons:

N/a

2026-04-18 via Nuitee
F
Farhana family_with_children my
8
Great
Pros:

Price

Cons:

Limited in room dining

2026-04-18 via Nuitee
S
Stefan couple sg
9
2026-04-15 via Nuitee
A
Abdullah couple my
8
2026-04-12 via Nuitee
A
Adam couple my
7
Good short stay
Pros:

Clean and convenient.

Cons:

A bit pricey and the breakfast spread was just normal.

2026-04-11 via Nuitee
couple my
10
2026-04-10 via Nuitee
N
Nor Shuradi couple my
8
none
Pros:

very thing fine

Cons:

nothing

2026-04-09 via Nuitee
N
Nada solo_traveller ae
9
2026-04-09 via Nuitee