Grand Hotel Riga

Hotels
8.7 (3928 reviews)
22 Pridunavski Bul. , Ruse , BG
+359 88 292 0092

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent riverside location with great panoramic views
Friendly, helpful and professional staff in many reports
Spacious rooms and comfortable beds; several newly renovated rooms
Good parking and secure parking availability
Breakfast and panorama restaurant frequently praised
Good value/location for many guests
Cons:
Ongoing renovation/baustelle affecting parts of the hotel
Dirty corridors/exterior areas and unfinished finishes reported
Occasional poor service moments: overwhelmed or brusque reception
Inconsistent room issues: shower leaking, room odors and finishing flaws
Some guests felt the hotel did not meet advertised 4-star standards
Breakfast described by some as not diverse or less inviting

Categories

Cleanliness
7.5
Mixed signals: several guests praised clean/renovated rooms and 'Чистота'/'puliti', but others reported dirty corridors, unpleasant room smell and a leaking shower that caused water to seep into the bathroom.
Service
9
Generally very positive: multiple reports of friendly, helpful and professional staff who assisted remotely and in person; isolated negative reports of overwhelmed or brusque receptionists during busy arrivals and rushed breakfast clearing.
Location
9.5
Consistently praised: excellent riverside location on the Danube, great views, central position and sufficient parking — many guests highlighted the panorama and proximity to the center.
Room Quality
8
Mostly good: several guests mentioned spacious, recently renovated rooms, comfortable beds and nice bathrooms; however there are reports of finishing issues, lingering odors and at least one leaking shower.
Amenities
8.8
Good overall: panorama restaurant, ground-floor dining and secure parking are positives; ongoing renovation/baustelle conditions sometimes affected the guest experience and expectations.
Value for Money
8
Mixed: some guests noted good location and cost-benefit, while others felt the hotel did not meet the advertised 4-star standard and complained about paying premium rates for partially renovated facilities.
Food and Beverage
9.2
Mostly positive: many guests praised a varied, tasty breakfast and the panorama restaurant experience; a few found the breakfast not diverse or the restaurant relocation disappointing.
Overall Experience
9.6
Generally favorable: many guests would return and recommended the hotel for location, views and helpful staff; overall stay quality tempered by renovation issues and occasional service hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:44

Property Description

Directly on the Danube River

Located on the banks of the Danube River, the Grand Hotel Riga offers a picturesque setting just steps away from Ruse Main Square.

Luxurious Accommodations and Dining Options

Indulge in air-conditioned rooms with river views, flat-screen TVs, and comfortable seating areas. Enjoy panoramic city views at the Panorama Restaurant while savoring pan-European cuisine.

Exceptional Amenities and Services

Relax on panoramic terraces, take advantage of free WiFi, and explore the traditional Bulgarian tavern, Mehana restaurant. With 24-hour lobby access and a Congress Centre for events, Grand Hotel Riga ensures a memorable stay.

Book now to experience the grandeur of Grand Hotel Riga by the Danube River!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OTP

Location

Guest Reviews

8.7
Based on 3928 reviews
Cleanliness: 7.5
Service: 9
Location: 9.5
Room Quality: 8
Amenities: 8.8
Value for Money: 8
Food and Beverage: 9.2
Overall Experience: 9.6
Юлія • solo_traveller • ua
10
Pros:

Чистота, ввічливість персоналу, смачний різноманітний сніданок

Cons:

——

2026-10-31 • via Nuitee
W
Winfried • couple • de
9
Gern wieder, Parkplatz incl. Das Hotel entwickelt sich immer weiter positiv, zeugt von einer gutenGF
Pros:

War alles im grünen Bereich, das mit dem Frühstück. Tolle Aussicht, auch besteht die Möglichkeit draußen zu Frühstücken und ggf, zu rauchen!

2026-10-30 • via Nuitee
I
Ivaylo • solo_traveller • bg
10
2026-10-30 • via Nuitee
B
Bogdan Sacagiu • solo_traveller • ro
8
2026-10-30 • via Nuitee
M
Marius Nicolae • solo_traveller • ro
10
2026-10-29 • via Nuitee
M
Matteo • couple • it
9
2026-10-29 • via Nuitee
G
Georgiev • couple • bg
10
2026-10-28 • via Nuitee
S
Stefanos • couple • gr
8
Pros:

Ευρύχωρο καθαρό δωμάτιο

Cons:

Φτωχό πρωινό, το ρεστοράν που κάποτε ήταν στον επάνω όροφο μεταφέρθηκε κάτω.

2026-10-27 • via Nuitee
M
Manfred Seitz • solo_traveller • at
8
Cons:

The shower enclosure was leaking; water was seeping under the glass door and into the bathroom; Room 1002

2026-10-27 • via Nuitee
F
FERNANDO • couple • br
8
Muito bom!
Pros:

Localização e custo benefício

Cons:

N/A

2026-10-27 • via Nuitee
M
Manescu • extended_group • ro
9
2026-10-26 • via Nuitee
Петя • couple • bg
10
2026-10-26 • via Nuitee
M
Mihaela • solo_traveller • ro
10
2026-10-26 • via Nuitee
D
Daniela • couple • ro
9
Good stay or short time
Pros:

The room had a great view, it was spacious, a big and confortable bed, super clean, nice bathroom, looked like newly renovated. We liked the Panorama restaurant with a great view on the Danube and the city. Breakfast was also excellent. We also went to the ground floor restaurant, good wine there.

Cons:

We arrived the same time when a group came. The receptionists seemed overwhelmed and not really on the top of the situation. We asked if any available room they answered a big no. I booked then on booking.com where there were available rooms. Finally they allow us to stay. But the tone of the receptionists and the service was not what it should be.

2026-10-26 • via Nuitee
A
Angela • couple • de
7
Gute Unterkunft für unsere Durchreise nach Varna
Pros:

Gutes Frühstück, sehr schöne Lage direkt an der Donau

2026-10-26 • via Nuitee
L
Loredana • couple • ro
10
2026-10-26 • via Nuitee
P
Peter Thomas Arato • solo_traveller • at
9
Pros:

Alles gut!

Cons:

Siehe oben

2026-10-25 • via Nuitee
P
Palpurina • solo_traveller • bg
10
2026-10-25 • via Nuitee
E
Elena • couple • bg
10
2026-10-25 • via Nuitee
I
Ian • couple • au
9
2026-10-25 • via Nuitee