Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable rooms
Great amenities
Helpful staff
Cons:
Service issues
Food temperature
Cold room upon arrival

Categories

Cleanliness
8.43
Some mentions of cleanliness issues, including cold and dark rooms.
Service
9.4
High praise for staff, especially Andy the doorman; service needs improvement in some areas.
Location
9.24
Great location but a bit of a walk; positive sentiments overall.
Room Quality
8.69
Generally comfortable rooms with nice amenities, but some rooms were disappointing.
Amenities
9.22
Great amenities like a pool and gym; generally well-received.
Value for Money
7.68
Mixed sentiments about value; considered expensive for what was offered.
Food and Beverage
8.23
Food quality was good but had issues with temperature and portion sizes.
Overall Experience
8.7
Generally positive experience, but with a few notable disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 16:42

Property Description

Historic Luxury in the Heart of London

Exquisite 1920's Design: Immerse yourself in the elegance of The Ned's bedrooms, each meticulously designed with vintage pieces and rainforest showers reminiscent of the 1920s and 1930s.

Culinary Delights: Indulge in a culinary journey at the former Grand Banking Hall turned into a gastronomic paradise, offering a diverse range of cuisines from around the world.

Relaxation and Convenience: Unwind at Ned’s Club Spa with a variety of pampering treatments, or explore the city effortlessly with major attractions and transportation hubs just a stone's throw away.

Book now to experience the perfect blend of historic charm and modern luxury at The Ned in London.

Important information:

Access to the private member's spaces, Ned’s Club Gym and Spa pool, can be arranged for a daily supplement, subject to availability. Please note the spa and basement pool areas are only available for guests over the age of 18 and you may be asked for proof of age on admission. Please note that access to the indoor pools at this property incur an additional charge. Reservations do not include access to Ned Club Downstairs and Upstairs. Please note that the credit card provided at the time of the booking can be pre-authorized any time prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for £60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 82
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 156
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 8
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.7
Based on 1171 reviews
Cleanliness: 8.43
Service: 9.4
Location: 9.24
Room Quality: 8.69
Amenities: 9.22
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 8.7
F
Francesco couple it
7
Pros:

Posizione, eleganza, servizi

Cons:

Avevo prenotato la tariffa breakfast included, mi era stata confermata al ceck in ed al ceck out mi hanno addebitato un sovrapprezzo dicendo che per la colazione c'era un limite di spesa, inoltre mi hanno addebitato la tariffa in euro sulla carta di credito nonostante avessi scelto di pagare in sterline, comportamento molto scorretto.

2026-07-04 via Nuitee
G
Gail couple gb
10
2026-07-04 via Nuitee
A
anthony couple gb
8
2026-06-30 via Nuitee
D
Daniel couple ch
10
2026-06-28 via Nuitee
A
Abigail couple gb
6
Don’t go if you are staying for a special occasion or anniversary, it’s fine for practical stays for work because of the
Pros:

It’s in a great location

Cons:

The most basic rooms are nearly £600 a night but look like prison cells. I was shocked to see the room and embarrassed when the makeup artist and my friend came to the room for us to get ready. The service is absolutely horrible, check in was almost like they felt they were doing me a favour by me staying there, I asked for an iron and it took 50 minutes to come and I had to ask twice, the staff in general were not particularly helpful and it didn’t feel like a 5* place. The biggest shock was the room

2026-06-28 via Nuitee
M
MUSA couple tr
9
Cons:

Pencereleri açamadık

2026-06-28 via Nuitee
D
David couple gb
9
FAB-U-LOUS
Pros:

The variety of food options. The fantastic service from start to finish and the spa was incredible

Cons:

The bedroom was a little small but apart from that it was perfect

2026-06-27 via Nuitee
J
Juanita solo_traveller us
10
Perfect
Pros:

Everything, the cleanliness, the character of the room and the location were perfect

Cons:

It can be very noisy in the lobby and a bit of a journey getting through the front door as a guest.

2026-06-25 via Nuitee
N
nicky family_with_children gb
10
2026-06-25 via Nuitee
S
SeymourNightingale Business Singapore
2
The guests play second fiddle
Pros:

The hotel caters to the local business community and club members. For guests it is a nightmare. You ask to use the pool it is a NO. There are no guest areas, everywhere is packed like a wework space and there is nowhere to sit.

2026-06-24 via Tripadvisor
G
Garret couple gb
10
2026-06-24 via Nuitee
H
Huma family_with_children gb
10
We will be definitely be staying again because of the Manager!!!
Pros:

The manager went above and beyond and made our stay so special - it was a difficult time for us as a family and the level of care by him and others was brilliant.

Cons:

Breakfast needs to be a buffet!!!

2026-06-23 via Nuitee
A
Allan couple gb
10
A fantastic short stay, with excellent service and a thoroughly enjoyable experience all round.
Pros:

Fabulous environment, superb rooms and a great vibe

Cons:

Nothing

2026-06-22 via Nuitee
M
matthew couple gb
9
Brilliant wanted to stay longer
Pros:

the staff could not do enough for you

Cons:

The ground floor was a little to dark for me and the noise was loud at times

2026-06-22 via Nuitee
G
geeeezer Couples London, England
4
mean
Pros:

Seemed very mean spirited to not let us have breakfast on the roof on a sunny day when very few.people up there.

2026-06-21 via Tripadvisor
P
PERRY couple gb
9
Sumptuous weekend stay
Pros:

The room was retrochic

Cons:

Bit hectic

2026-06-21 via Nuitee
N
Nigel couple gb
10
A lovely stay at a classy hotel.
Pros:

Hotel is exceptional. Staff were very helpful and accommodating. We had dinner at the the diner and had breakfast the next morning. Food was very good. Cocktail bars were lovely. Frankie on the door was very helpful with our needs and Kiera on reception was very professional.

Cons:

The hotel corridors are quite dark so signage to find the direction of your room number can be tricky.

2026-06-21 via Nuitee
M
mackas1969 Family Watford, Hertfordshire, England
4
Food OK, poor service and overall experience
Pros:

There were 6 of us celebrating a 60th birthday at the Ned Feast on a Sunday.
We booked online but received no confirmation at all other than the fact that they took a huge deposit. Not the friendliest on the desk when we arrived - they reminded us several times that we only had 2 hours before we’d even sat down.
We were given a booth which tight for 6 and just didn’t work with a buffet when you’re all trying to eat or get out at different times.
Cutlery and napkins were dirty and there weren’t enough glasses on the table.
Took ages to get a drink and refills for the water, and they were slow to clear used plates.
Worse was the huge service charge which really soured the experience when the service had been so poor.
The food was pretty good though and it should be at these prices.
Alas my wife was too full to eat the mini birthday cake from the Ned and we had to leave it because they couldn’t provide a box or foil.
Don’t waste your money - this is not a premium experience.

2026-06-16 via Tripadvisor
K
Kliment couple gb
1
2026-06-16 via Nuitee
S
Simone couple at
10
2026-06-16 via Nuitee