Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable rooms
Great amenities
Helpful staff
Cons:
Service issues
Food temperature
Cold room upon arrival

Categories

Cleanliness
8.43
Some mentions of cleanliness issues, including cold and dark rooms.
Service
9.4
High praise for staff, especially Andy the doorman; service needs improvement in some areas.
Location
9.24
Great location but a bit of a walk; positive sentiments overall.
Room Quality
8.69
Generally comfortable rooms with nice amenities, but some rooms were disappointing.
Amenities
9.22
Great amenities like a pool and gym; generally well-received.
Value for Money
7.68
Mixed sentiments about value; considered expensive for what was offered.
Food and Beverage
8.23
Food quality was good but had issues with temperature and portion sizes.
Overall Experience
8.7
Generally positive experience, but with a few notable disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 16:42

Property Description

Historic Luxury in the Heart of London

Exquisite 1920's Design: Immerse yourself in the elegance of The Ned's bedrooms, each meticulously designed with vintage pieces and rainforest showers reminiscent of the 1920s and 1930s.

Culinary Delights: Indulge in a culinary journey at the former Grand Banking Hall turned into a gastronomic paradise, offering a diverse range of cuisines from around the world.

Relaxation and Convenience: Unwind at Ned’s Club Spa with a variety of pampering treatments, or explore the city effortlessly with major attractions and transportation hubs just a stone's throw away.

Book now to experience the perfect blend of historic charm and modern luxury at The Ned in London.

Important information:

Access to the private member's spaces, Ned’s Club Gym and Spa pool, can be arranged for a daily supplement, subject to availability. Please note the spa and basement pool areas are only available for guests over the age of 18 and you may be asked for proof of age on admission. Please note that access to the indoor pools at this property incur an additional charge. Reservations do not include access to Ned Club Downstairs and Upstairs. Please note that the credit card provided at the time of the booking can be pre-authorized any time prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for £60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 82
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 156
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 8
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.7
Based on 1066 reviews
Cleanliness: 8.43
Service: 9.4
Location: 9.24
Room Quality: 8.69
Amenities: 9.22
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 8.7
G
Gina • family_with_children • ie
5
Nice hotel, great vibe, but the whole guest experience fell short, lobby too busy!
Pros:

Our room was very nice. The hotel is very lively. Nice choice of restaurants.

Cons:

The lobby was like a night club. We couldn't get a table at any time during our stay to enjoy the atmosphere in the lobby area, tables were either full or reserved. Seems to be a very popular spot with non residents of the hotel too!!!

2026-03-30 • via Nuitee
J
jenny • couple • gb
10
2026-03-28 • via Nuitee
N
Natasha • couple • gb
4
Pros:

The room was lovely - but on the small side. Cowshed products were nice too.

Cons:

For such an expensive stay - the fact that spa passes are not included - and the rooftop pool and Vaults are off limits to non soho house members is quite crazy. Having a hotel where most of the facilities are off limits is pretty rubbish, especially considering the price.

2026-03-23 • via Nuitee
M
Marcus • couple • de
6
2026-03-22 • via Nuitee
C
Claire • couple • gb
9
2026-03-22 • via Nuitee
A
Alastair • couple • gb
10
2026-03-22 • via Nuitee
T
Taylor • solo_traveller • gb
10
2026-03-21 • via Nuitee
J
james • couple • gb
7
Fun but over priced for what we got.
Pros:

The hotel was vibrant and had lots going on.

Cons:

The rooms windows were covered in frosted plastic so you couldn’t see out. The room was quite small and I think that there are bigger available and for the money we paid we should have had one of those.

2026-03-20 • via Nuitee
S
Susan • couple • ch
9
2026-03-19 • via Nuitee
A
Alexi • solo_traveller • ae
8
2026-03-19 • via Nuitee
N
Nicola • couple • gb
10
2026-03-19 • via Nuitee
N
Nick • couple • gb
10
Excellent
Pros:

Everything

2026-03-16 • via Nuitee
M
Michelle • couple • ie
10
2026-03-16 • via Nuitee
M
Miles • couple • gb
8
2026-03-15 • via Nuitee
N
Nicola • couple • gb
10
2026-03-15 • via Nuitee
G
Gizem • couple • gb
1
Cons:

I stayed at The Ned on 27 February and unfortunately the experience was quite disappointing, especially considering the price.
I booked the room through Booking.com and paid for it online in advance. However, when I arrived at check-in, I was charged again for the room as well as a deposit (+£175). I was told the money would be released a few days after check-out, but as of 14 March I still have not received the refund.
Another disappointment was that we were told the pool and certain amenities were not included because we booked through Booking.com, and that we would need to pay an additional £15 per person to use them.
Additionally, we specifically chose a higher-priced room because the photos on Booking.com showed a bathtub. However, the room we were given did not have a bathtub. When we asked about this, we were told that the photos are only representative and not necessarily the exact room. I understand that rooms may vary, but removing a key feature like a bathtub was very disappointing, especially when that was one of the reasons we chose this option. they did move us after some discussion
The room itself was also not very comfortable. The bed was quite small, and my partner is taller than me, so his legs didn’t even fit properly in the bed.
For a hotel at this price level, I expected a much better experience. I have stayed in many hotels in a similar price range, including Four Seasons, and unfortunately The Ned did not feel competitive in terms of service or comfort.

2026-03-14 • via Nuitee
C
caitriona • extended_group • ie
6
Plush but staff don’t live the brand experience
Pros:

Building and style is fab, spa was divine

Cons:

The staff at each point (bar the spa) were unhelpful and at points rude

2026-03-13 • via Nuitee
N
Natalia • couple • gb
10
Pros:

Beautiful room, exceptionally fast room service, fantastic food!

2026-03-11 • via Nuitee
J
Jason • couple • gb
10
Amazing stay, made my wife’s birthday a special one to remember
Pros:

Great decor, friendly professional staff who made our stay amazing

Cons:

Nothing

2026-03-10 • via Nuitee
B
Bethany • couple • gb
10
2026-03-07 • via Nuitee