Parc Avenue Lofts

Hotels
5887 Avenue du Parc , Montréal , ca

Children allowed

Facilities

Television in common areas
Express check-in
Free wired internet
Internet access
Parking
Non-smoking rooms
Air conditioning
Family rooms
Express check-in/check-out
Non-smoking throughout
See all facilities

Review Highlights

Cons:
Filthy conditions
Poor service
Misleading advertisements
Unpleasant amenities

Categories

Cleanliness
4.8
The unit was filthy, with mould and dirt everywhere.
Service
7.77
The team was not responsive to concerns raised.
Location
10
L’emplacement est idéal et la terrasse vraiment sympa.
Room Quality
5.81
Furniture was stained, and pictures were misleading.
Amenities
6.76
The jacuzzi was in a deplorable state.
Value for Money
6.29
Felt like my family trip was ruined by such a terrible experience.
Food and Beverage
10
Standard quality for this hotel tier.
Overall Experience
7.75
Overall a terrible experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 15:49

Property Description

Luxurious Accommodation
Parc Avenue Lofts offers air-conditioned guest accommodations in Montréal, conveniently located near popular attractions like IGA Stadium and Mount Royal Park. The units feature modern amenities such as a flat-screen TV, free WiFi, and comfortable seating areas. Some rooms even boast terraces with stunning city views, ensuring a memorable stay for all guests.

Family-Friendly Environment
With private entrances and family rooms available, our aparthotel caters to families looking for a comfortable and enjoyable stay in Montréal. The units are equipped with everything needed for a relaxing vacation, including bed linen, towels, and coffee machines for that perfect morning brew.

Convenient Location
Situated just a short distance from the University of Montreal and the Museum of Contemporary Art, Parc Avenue Lofts is the ideal choice for travelers seeking both convenience and comfort. Book your stay with us now and experience the best of Montréal during your visit.

Important information:

This property will not accommodate hen, stag or similar parties.
A damage deposit of CAD 749 is required. The host charges this 14 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

Cleanliness: 4.8
Service: 7.77
Location: 10
Room Quality: 5.81
Amenities: 6.76
Value for Money: 6.29
Food and Beverage: 10
Overall Experience: 7.75
A
Ariana family_with_children ca
8
Bien, endroit confortable
Pros:

Lit tres propre et confortable, le personnel etait tres gentil pour la remise des clés. Pour un court séjour c’etait tres bien

Cons:

Il manquait quelques equipements comme un toaster, une bouilloir, et des linges pour essuyer la vaisselle, on s’est quand meme debrouillé mais ca aurait étér utile.
La telecommande ne fonctionnait pas.

2025-10-25 via Nuitee
D
Denis family_with_children ca
6
Stationnement quasi impossible
Pros:

Pas de petit déjeuner, donc fausse information.

Cons:

Très grande difficulté de trouver un stationnement pour la durée du séjour.
La télécommande du téléviseur était défectueuse, donc pas de télé pendant le séjour.
On nous a demandé un dépôt de 200$, ce qui n'était pas prévu...!
Pas de petit déjeuner

2025-10-18 via Nuitee
N
Nina extended_group ca
6
2025-10-16 via Nuitee
H
Horth solo_traveller ca
8
2025-10-14 via Nuitee
M
Maria family_with_children ca
6
Pros:

It’s a nice place and building. It had everything what we needed.

Cons:

Towels were wet when we got in. We couldn’t use them. The whole building was smelling like weed. The apartment and the hallway.

2025-10-13 via Nuitee
V
Vicky extended_group ca
8
Pros:

grand et parfait pour notre groupe, nous etions 6.
Check-in rapide et efficace.

Cons:

Il y avait une odeur de cigarette dans l’appartement quand nous sommes arrivés, nous avons due ouvrir tout les fenetres.

2025-10-07 via Nuitee
J
Jacques couple fr
10
2025-10-06 via Nuitee
M
Mona family_with_children ca
10
2025-10-04 via Nuitee
F
françoise couple fr
10
très bon emplacement
Pros:

le confort, la propreté , bien placé, bien insonorisé de l'extérieur

Cons:

pour la chambre, il manquait le rideau pour séparer le salon de la chambre;
la tringle était bien au mur mais sans le rideau

manque quelques éléments de cuisine ; il n'y a que 3 fourchettes

2025-10-03 via Nuitee
P
Pandre extended_group us
3
Cons:

it was described as 2 bedroom apartment. One bedroom completely unusable , terrible noise and smell. No windows at all, we expected at least some basement windows, pictures are deceptive.

2025-10-01 via Nuitee
K
Kevin extended_group ca
9
2025-10-01 via Nuitee
L
Lorenzo extended_group fr
5
Pas très agréable
Pros:

La literie était propre et le lit confortable

Cons:

La Climatisation principal du logement ne fonctionnait pas donc une chaleur étouffante.
Le canapé est extrêmement sale avec pleins de taches très étranges qui ne vous donne pas envie de vous y installer.
Le rideau également est taché plus quelques petites autres zones pas très propre.

2025-09-28 via Nuitee
M
Marion
2
Filthy dirty, no hot water, unsafe
Pros:

The entire building had a very strong odor, like untreated sewage. The sheets had not been changed after the previous guest left and were dirty. The room was dirty, the kitchen faucet barely worked, the bathtub was dirty and drained very slowly, and there was no hot water or heating (even though it was 25 degrees outside, it was cold in the room). Unfortunately, I had prepaid for four nights, but due to the appalling conditions, I left after only one night.

When I noticed how dirty the sheets were, I checked the online reviews again and found negative reviews on hotels.com that had been posted after I made my reservation. Notice how reviews from 2023 & 2024 have been erased.

The hotel offered to clean my room and fix the hot water, but given my experience on the first night and the comments I found online, I wasn't convinced that they would solve the problems (clean sheets and hot water are basic expectations in a hotel room). There was no front desk at this hotel, and I discovered in online reviews that there is a lot of theft at this hotel, and I did not feel safe.

Refund refused by Hotels.com and the hotel.

2025-09-22 via Nuitee
J
John couple us
7
2025-09-20 via Nuitee
family_with_children us
1
Save your money
Cons:

The place was filthy. The shower, the fridge, the washing machine didn't work.

2025-09-19 via Nuitee
H
Haim extended_group il
4
Pros:

The location was great.
Staff was very helpful.

Cons:

The rooms were hot and humid.
The air-conditioning was not working.
No room in the shawer to shave.

2025-09-15 via Nuitee
W
WAEZ family
2
Pros:

Absolutely terrible experience at Parc Avenue Lofts. The unit was filthy, with mould and dirt everywhere. When we raised concerns, we were told this was just "normal wear and tear." The rooms had no air conditioning, and only 2 fans were provided for 3 bedrooms — one of them caked in dust. The blinds were practically useless, letting in all the light and offering no privacy. I’ll be attaching photos so others can see the real condition of this place. Don't stay here even if it's for free.

2025-08-18 via Nuitee
J
Jonathan
2
Seul l’emplacement est bien
Pros:

L’emplacement est idéal et la terrasse vraiment sympa. Voilà les seuls commentaires positifs pour ce loft. Tout est soit sale soit abîmé voir cassé à l’intérieur. Le jacuzzi est dans un état déplorable. L’eau n’est même plus transparente et d’une odeur douteuse. L’équipe de l’établissement n’est pas du tout à l’écoute. Aucune réactivité.

2025-08-07 via Nuitee
P
Peter group ca
3
Not as comfortable as it could have been.
Pros:

The location was very good for what we did in Montreal. The top floor deck was nice.

Cons:

The kitchen was not stocked to accommodate 4 people, there were only 2 coffee mugs, only 2 dinner plates. The smaller pots had no lids. There were only bath towels supplied, no hand towels or face cloths. There was only an air conditioner on the top floor, none on the bottom floor of the apartment. It became quite warm at night. The pillows were stained, felt not clean. There was underwear and towels left in the washer (gross). The hallways to the apartment were not very clean. A hot tub was advertised but was in poor condition and not actually ready to use.

2025-08-01 via Nuitee
A
Anonymous young couple ca
1
Bad
2025-07-31 via Nuitee