Novotel Shanghai Hongqiao

Hotels
•
Novotel
9.8 (295 reviews)
No.1102 Xiehe Road,Changning District , Shanghai , cn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Excellent staff service
Variety of food options
Cons:
WiFi issues
Some distance to metro

Categories

Cleanliness
9.78
Multiple reviews praise clean and spacious rooms.
Service
10
Staff at the reception were accommodating and helpful.
Location
10
Great location with nearby shops and restaurants and close to metro.
Room Quality
9.78
Rooms are reported as spacious and comfortable.
Amenities
9.78
Amenities mentioned include nearby shopping and dining options.
Value for Money
9.28
Price perceived as high by some, but overall quality offsets this.
Food and Beverage
9.78
Breakfast variety and quality received positive feedback.
Overall Experience
10
Most reviews reflect a highly positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:27

Property Description

Modern Comfort and Convenience

Luxurious Amenities

  • Enjoy a fitness centre and shared lounge
  • Air-conditioned rooms with free WiFi and flat-screen TV
  • Buffet breakfast with American and Asian dishes

Personalized Service

  • Reception assistance for planning your day
  • Convenient location near Jing'an Temple and Shanghai Hongqiao International Airport

Book now for a relaxing stay at Novotel Shanghai Hongqiao

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for CNY 0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 295 reviews
Cleanliness: 9.78
Service: 10
Location: 10
Room Quality: 9.78
Amenities: 9.78
Value for Money: 9.28
Food and Beverage: 9.78
Overall Experience: 10
Y
Yan • solo_traveller • nz
10
Value for price
Pros:

Spacious room, convenient location, friendly staff , Robert delivery.

Cons:

A bit older and outdated . Could be loud in the morning when cleaners rush to get rooms done

2026-03-24 • via Nuitee
R
Rakesh • extended_group • in
10
2026-03-23 • via Nuitee
F
Farried • solo_traveller • au
5
The hotel was average, communication was achieved via translation app, strong cigarette smoke everywhere made it hard fo
Pros:

Close to Livat mall

Cons:

Smoking within and around building.

2026-03-21 • via Nuitee
P
Peter Lorentzon • family_with_children • se
8
2026-03-21 • via Nuitee
G
Giovanni • solo_traveller • it
9
escludendo il wifi che deve essere migliorato, consiglierei la struttura per pulizia, comfort e posi
Pros:

posizione comoda per fiera al NECC, pulito, personale molto gentile ed efficiente, ottima colazione.

Cons:

Il wi-fi non mi ha permesso di lavorare, ho dovuto utilizzare la mia connessione dati

2026-03-18 • via Nuitee
P
Pavel • family_with_children • ru
10
Остались очень хорошие впечатления
Pros:

Питание было отличное . Хорошо оформленный интерьер в номере.

Cons:

Хотелось, чтобы подушки были чуть-чуть жёстче.

2026-03-18 • via Nuitee
L
Luis Eliezer • solo_traveller • es
9
Estancia ideal cerca del Aeropuerto Internacional de Shanghái-Hongqiao
Pros:

El alojamiento está cerca de las oficinas centrales de Trip.com y del Aeropuerto Internacional de Shanghái-Hongqiao. Cerca del alojamiento hay un centro comercial con muchas tiendas y opciones de restauración.

Cons:

Todo fue muy correcto. El personal de recepción, a pesar de no hablar muy bien inglés, usaba traductores automáticos para ofrecer toda la ayuda necesaria. No destacaría nada por mejorar.

2026-03-18 • via Nuitee
F
Farried • solo_traveller • au
4
The hotel on the whole was average. Smoking in China is horrendous and takes me back to life in the 80’s in the UK
Pros:

Close to the modern Livat shopping mall

Cons:

The whole city is very strongly polluted with cigarette smoke. What made it worse was that people were smoking in areas of the hotel with heavy cigarette smoke being evident outside the front entrance, in the lobby and lobby food courts as well as the toilets and coming through the air conditioning into the bedrooms.

I requested non smoking, to date it was my worst experience and not the China that we see in TV

2026-03-17 • via Nuitee
吳 • family_with_children • tw
8
2026-03-16 • via Nuitee
N
Nils • extended_group • se
9
Rena och rymliga rum med stor och bra frukost, engelskan behöver förbättras.
Pros:

Rena rymliga rum, stor och bra frukost, sköna sängar.

Cons:

Alldeles för varmt på rummet och det gick inte att justera via ACn. Personalen i receptionen och uppe i Premium Lounge skulle behöva antingen tala bättre engelska eller använda sig mer flitigt av en översättningsapp.

2026-03-16 • via Nuitee
N
Nitnit • solo_traveller • id
9
Pros:

The hotel's location near the subway makes it easy for me to go anywhere.

Cons:

The breakfast has limited variety for moslem. But still Ok

2026-03-14 • via Nuitee
H
HIROSHI • couple • jp
10
また泊まりたい。
Pros:

この値段でこのホテルに泊まれるなんて！

Cons:

無い！

2026-03-06 • via Nuitee
N
Nuh • extended_group • tr
7
Pros:

Kahvaltıda çeşitlilik azdı.

Cons:

Odaların ısısı maksimum 24 dereceye ayarlanmış, kış mevsiminde konakladım ve oda soğuktu. Daha yüksek bir ısı isteniyorsa, dışarıdan ısıtıcı getiriliyor.

2026-02-23 • via Nuitee
T
Training4Changes • family_with_children • gb
8
Good Stay
Pros:

Location to shipping center and food

Cons:

Gym could have been better. No business office facilities, no seating area.

2026-02-11 • via Nuitee
D
dan • couple • fr
9
Pros:

Tout est nickel, sauf les personnels de l’accueil, ils sont moins sympathique

Cons:

Les personnels de l’accueil, ils sont pas sympathiques

2026-01-29 • via Nuitee
Y
Yuliya Kavalenka • extended_group • by
10
идеальное соотношение цены и качества!
Pros:

Большой современный отель, чистый, аккуратный! Расположен у метро, центральной ветке по которой добираешься без пересадок до центра! Идеальное соотношение цены и качества!

2026-01-26 • via Nuitee
S
Sungho • extended_group • kr
7
2026-01-19 • via Nuitee
J
jaafar • couple • ma
9
Proximité et profesionalisme
Pros:

Parfait . Bon à tous les niveaux

2026-01-12 • via Nuitee
V
VYACHESLAV • extended_group • kz
9
2026-01-07 • via Nuitee
P
Prajith • family_with_children • qa
9
Pros:

Everything

Cons:

Not Applicable

2026-01-06 • via Nuitee