Novotel Shanghai Hongqiao

Hotels
Novotel
9.8 (341 reviews)
No.1102 Xiehe Road,Changning District , Shanghai , cn

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Excellent staff service
Variety of food options
Cons:
WiFi issues
Some distance to metro

Categories

Cleanliness
9.78
Multiple reviews praise clean and spacious rooms.
Service
10
Staff at the reception were accommodating and helpful.
Location
10
Great location with nearby shops and restaurants and close to metro.
Room Quality
9.78
Rooms are reported as spacious and comfortable.
Amenities
9.78
Amenities mentioned include nearby shopping and dining options.
Value for Money
9.28
Price perceived as high by some, but overall quality offsets this.
Food and Beverage
9.78
Breakfast variety and quality received positive feedback.
Overall Experience
10
Most reviews reflect a highly positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:27

Property Description

Modern Comfort and Convenience

Luxurious Amenities

  • Enjoy a fitness centre and shared lounge
  • Air-conditioned rooms with free WiFi and flat-screen TV
  • Buffet breakfast with American and Asian dishes

Personalized Service

  • Reception assistance for planning your day
  • Convenient location near Jing'an Temple and Shanghai Hongqiao International Airport

Book now for a relaxing stay at Novotel Shanghai Hongqiao

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for CNY 0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 341 reviews
Cleanliness: 9.78
Service: 10
Location: 10
Room Quality: 9.78
Amenities: 9.78
Value for Money: 9.28
Food and Beverage: 9.78
Overall Experience: 10
P
Pontus couple se
9
Cons:

Personalen i receptionen talade inte engelska

2026-05-09 via Nuitee
F
Faisal extended_group ma
10
2026-05-08 via Nuitee
R
RAVINDRAN extended_group in
9
Pros:

Break fast was, fantastic, staff behavior was excellent.

2026-05-05 via Nuitee
K
Kamil extended_group gb
9
2026-05-05 via Nuitee
S
SERGEI solo_traveller gb
10
Great location, new and clean international hotel
Pros:

Excellent location near the underground station and next to a huge shopping centre

Cons:

All good but breakfast is sometimes not included

2026-05-04 via Nuitee
L
Leonardo solo_traveller br
9
Atendeu as expectativas.
Pros:

Café da manhã e do quarto

Cons:

Ar condicionado: sempre em 25,5/26 graus, ventilação. Fiz a observação na recepção, me trocaram de quarto mas a situação persistiu, ou seja o ar estava configurado na ventilação de forma geral.

2026-05-04 via Nuitee
K
Kaitlin couple au
10
2026-05-03 via Nuitee
D
DAVID family_with_children ch
10
2026-04-29 via Nuitee
Y
YAN solo_traveller nl
8
2026-04-28 via Nuitee
F
FRANCISCO couple es
9
Repetiré
Pros:

La ubicació es fantastica. El centre comercial del costat es un plus

Cons:

Del personal de la recepció quasi ningú parla angles però s’esforcen en ajudar-te utiltzant el traductor on line

2026-04-27 via Nuitee
A
Amiel solo_traveller dk
9
2026-04-27 via Nuitee
S
Slobodan solo_traveller rs
10
2026-04-27 via Nuitee
P
Paresh solo_traveller in
8
Overall good location and facility
Pros:

Location of the place

2026-04-25 via Nuitee
M
Martin solo_traveller ch
9
2026-04-24 via Nuitee
C
CHIH-YEH couple tw
9
2026-04-22 via Nuitee
J
Jens extended_group se
8
Very goor and nice, clean. Great value.
Pros:

Everything in the hotel is spacious, pleasing to the eye and very clean and tidy. Very good breakfast, alot of variety should cater for most guests.

Cons:

Some staff, not all, pretty poor level of speaking English. Since quite alot of international guests when I was there, this should still be improved. There is a nice bar and lounge area next to the lobby, but the bar opening hours unclear and restricted, closed early. WiFi cut out and unstable in the room, but for most part it's ok.

2026-04-21 via Nuitee
L
Leonardo solo_traveller br
8
Um bom custo benefício.
Pros:

Um bom café da manhã, com variadas opções
Limpeza dos quartos
Cordialidade no atendimento.

Cons:

O ar condicionado sempre em 25,5/26 graus. Embora exista um controle de temperatura no quarto, aparentemente não funciona, eles regulam internamente.

2026-04-20 via Nuitee
S
SANGHYEOK extended_group kr
9
A Convenient Business Hotel for NECC Exhibitions – Novotel Shanghai Hongqiao Review
Pros:

Novotel Shanghai Hongqiao was a practical choice for my business trip during CMEF, mainly because of its convenient location near the National Exhibition and Convention Center (NECC). Commuting to the exhibition venue was easy and saved a significant amount of time each day. The room was clean, quiet, and comfortable enough to rest well after long exhibition hours. Breakfast offered a good variety of options, making it easy to start the day without needing to search for food outside. The check-in and check-out process was generally smooth, and the staff handled guests professionally. There were also nearby convenience stores and restaurants, which added to the overall convenience of the stay.

Cons:

Although the location was excellent for exhibition purposes, it is farther from central Shanghai and major tourist attractions, so travel time can be longer if sightseeing is part of the trip. During busy exhibition periods, the lobby can become crowded and check-in may take more time than usual. Hotel rates tend to increase during major trade fair seasons.

2026-04-20 via Nuitee
M
MASAKI extended_group jp
7
2026-04-19 via Nuitee
T
Taoi solo_traveller jp
9
2026-04-15 via Nuitee