Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Clean rooms
Cons:
Cleanliness issues
Small rooms
Parking concerns

Categories

Cleanliness
8
Multiple reviews mention cleanliness issues, such as dirty rooms and common areas.
Service
10
The hotel staff is consistently described as warm and friendly in the reviews.
Location
9.5
Great location mentioned multiple times with easy access to attractions.
Room Quality
8.5
Rooms were generally described as comfortable, but some were too small.
Amenities
8.5
The presence of facilities like the pool and breakfast is noted positively, though improvements are suggested.
Value for Money
9
Value is mixed; some positives, but some reviewers feel it doesn't match the price paid.
Food and Beverage
9
The breakfast was noted positively, but there are suggestions for improvement.
Overall Experience
9.5
Despite some issues, the overall experience is rated positively by multiple reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:13

Property Description

Convenient Location
Novotel Brisbane South Bank, just steps away from Brisbane Convention & Exhibition Centre, offers 4-star accommodation with easy access to key landmarks like South Brisbane Station and Queensland Performing Arts Complex.

Modern Amenities
Enjoy a comfortable stay with air-conditioned rooms, flat-screen TVs, and city views in select units. Indulge in room service, breakfast options, and unwind at the fitness centre or the bar.

Nearby Attractions
Explore South Bank Parklands, Suncorp Stadium, and more from this centrally located hotel. With free WiFi and a business centre, Novotel Brisbane South Bank caters to all your needs.

Ready to experience the best of Brisbane? Book your stay at Novotel Brisbane South Bank now!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.

Hotel enhancements are scheduled from mid-May to September 2026 across our lobby and restaurant areas. Works have been carefully planned to minimize any impact on your stay. Our restaurant and kitchen remain fully operational, with buffet breakfast, lunch, dinner and bar service continuing in our ground floor dining space.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 3778 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9.5
S
Sherylee solo_traveller au
9
Pros:

Always a great stay. Close to everything and always quiet.

Cons:

The place was undergoing Reno's, which was not listed upon booking and was not reflected in the price

2026-08-22 via Nuitee
R
Renee solo_traveller au
8
2026-08-22 via Nuitee
T
Tanya family_with_children au
7
value for money
Pros:

all good

Cons:

Parking

2026-08-21 via Nuitee
J
Jodie couple au
10
2026-08-20 via Nuitee
C
Chelsea couple au
5
It was ok, bit overpriced for what it was.
Pros:

I liked the location

Cons:

It was in the middle of construction so noisy during breakfast. Also I found the room really small, and during check in they didn’t tell us any info about breakfast that we paid extra for.

2026-08-20 via Nuitee
R
Renee couple au
9
2026-08-18 via Nuitee
K
Kim solo_traveller au
8
2026-08-18 via Nuitee
J
Jasmin couple au
10
Fantastic
Pros:

Super modern, clean and fresh.

Cons:

Only downside was that there is no toaster or microwave in the rooms.

2026-08-18 via Nuitee
S
Stephen couple nz
10
2026-08-17 via Nuitee
E
Erin family_with_children nz
8
2026-08-17 via Nuitee
S
Suzanne solo_traveller fr
8
Pros:

Very modern and comfortable

Cons:

Some staff on reception not very friendly.

2026-08-16 via Nuitee
J
Jelyn couple ph
1
2026-08-16 via Nuitee
E
Ellen solo_traveller au
8
Pros:

Close to parklands

Cons:

Construction noise

2026-08-16 via Nuitee
S
Sally couple au
5
Pros:

The bed and room were excellent, location was very good!

Cons:

We were very dissappointed that the dining area was being renovated and we did not get to experience dinìng facilities as advertised!

2026-08-15 via Nuitee
P
Patricia solo_traveller au
7
Great Stay - advanced warning of construction appreciated
Pros:

Room was great, comfortable bed, great water pressure and everything I needed.

Cons:

Under renovation on the ground floor, bar had been set up in a dinning area, no real reception directed to self serve making it very impersonal. Would have been good to be advised of the construction prior to arrival.

2026-08-15 via Nuitee
M
Mikayla solo_traveller au
7
Pros:

Room was nice, buffet breakfast was ok. Shower was the outstanding factor - great pressure

Cons:

Parking was not available, had to walk with luggage. I know room service is a luxury but was quite expensive for not big portions.

2026-08-15 via Nuitee
V
V7621ULdaniellem Business
6
Good location a few hiccups
Pros:

Room 104. Twin. Room was nice and staff were lovely. However my room was right above the entrance and very noisy. I heard all of the deliveries and patrons arrive, unload and depart. Breakfast did not arrive - they didnt get the order I hung on my door the night before. My TV remote was missing later found tucked into the sheets on the bed I didn’t use (wondering if they even changed them) and the restaurant and foyer is under extensive construction. On a positive note really close to the Brisbane convention centre.

2026-08-14 via Tripadvisor
G
Goran couple au
10
2026-08-14 via Nuitee
I
Irene couple au
5
So not pleasant stay.
Pros:

The location is convenient and the breakfast is good enough.

Cons:

First of all, you can see there are a lot of dust on the hair dryer! Obviously the cleaning is not up to date. The bed and pillow are too soft for my personal opinion. Even though we’re just staying for the night for business purposes, you can hear noises at night which is not pleasant. The toilet settings gives me the vibes of being in a hospital not a hotel vibe. I’m not sure about others but this is my personal review.

2026-08-13 via Nuitee
D
David couple au
8
2026-08-13 via Nuitee