Novotel Brisbane South Bank

Hotels
•
Novotel
9 (3400 reviews)
38 Cordelia St , Brisbane , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Clean rooms
Cons:
Cleanliness issues
Small rooms
Parking concerns

Categories

Cleanliness
8
Multiple reviews mention cleanliness issues, such as dirty rooms and common areas.
Service
10
The hotel staff is consistently described as warm and friendly in the reviews.
Location
9.5
Great location mentioned multiple times with easy access to attractions.
Room Quality
8.5
Rooms were generally described as comfortable, but some were too small.
Amenities
8.5
The presence of facilities like the pool and breakfast is noted positively, though improvements are suggested.
Value for Money
9
Value is mixed; some positives, but some reviewers feel it doesn't match the price paid.
Food and Beverage
9
The breakfast was noted positively, but there are suggestions for improvement.
Overall Experience
9.5
Despite some issues, the overall experience is rated positively by multiple reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:13

Property Description

Convenient Location
Novotel Brisbane South Bank, just steps away from Brisbane Convention & Exhibition Centre, offers 4-star accommodation with easy access to key landmarks like South Brisbane Station and Queensland Performing Arts Complex.

Modern Amenities
Enjoy a comfortable stay with air-conditioned rooms, flat-screen TVs, and city views in select units. Indulge in room service, breakfast options, and unwind at the fitness centre or the bar.

Nearby Attractions
Explore South Bank Parklands, Suncorp Stadium, and more from this centrally located hotel. With free WiFi and a business centre, Novotel Brisbane South Bank caters to all your needs.

Ready to experience the best of Brisbane? Book your stay at Novotel Brisbane South Bank now!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs AUD 28 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9
Based on 3400 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9.5
P
Phil • solo_traveller • au
8
Great location close to the Exhibition Centre
Pros:

It was an amazing layout, and I really, really enjoyed it.

Cons:

The soap dispenser in the shower was empty, and I figured that it would just get checked every day with housekeeping, and it didn't. That was really disappointing.

2026-03-28 • via Nuitee
C
Craig • solo_traveller • au
9
2026-03-28 • via Nuitee
T
Tiffany Church • family_with_children • au
8
2026-03-28 • via Nuitee
F
Francesco • couple • us
8
2026-03-27 • via Nuitee
G
Garry • couple • au
8
Good location for South Bank and access to shows
Pros:

Close location for our trip

2026-03-24 • via Nuitee
R
Ros • extended_group • au
9
2026-03-23 • via Nuitee
D
Debbie • family_with_children • au
9
2026-03-22 • via Nuitee
上野 • family_with_children • jp
10
2026-03-22 • via Nuitee
E
Eddie Mills • extended_group • au
9
Enjoyable stat
Pros:

Fantastic location for our reason to stay.

Cons:

We have no reason to dislike the property

2026-03-22 • via Nuitee
K
Kate • couple • au
10
Pros:

Great location and easy to walk to many activities, restaurants and bars. Very modern and super comfortable beds.

2026-03-22 • via Nuitee
M
Michelle • family_with_children • au
8
2026-03-22 • via Nuitee
B
Bridget • family_with_children • au
10
Pros:

Good location

Cons:

Price

2026-03-21 • via Nuitee
K
Katrina • couple • au
8
Great location and great staff service
Pros:

Location

Cons:

4th floor aircon system shut down took some time for staff to relocate to a room on a different floor

2026-03-21 • via Nuitee
T
Tracy • couple • au
8
Pros:

Clean and great location

Cons:

Breakfast was a bit ordinary, nothing to be excited about

2026-03-21 • via Nuitee
L
Laurine • family_with_children • nc
9
2026-03-21 • via Nuitee
M
Melinda • couple • au
9
2026-03-21 • via Nuitee
M
Melissa • couple • au
10
Amazing for proximity to our concert
Pros:

Great location, friendly staff & comfortable bed.

Cons:

N/A

2026-03-21 • via Nuitee
D
David • couple • au
9
2026-03-19 • via Nuitee
R
Rachael • couple • au
9
2026-03-19 • via Nuitee
P
Peter • couple • au
10
Central Position for a weekend of sightseeing. Staff were friendly and helpful. Room was clean and spacious.
2026-03-19 • via Nuitee