Novotel Brisbane South Bank

Hotels
•
Novotel
9 (3611 reviews)
38 Cordelia St , Brisbane , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Clean rooms
Cons:
Cleanliness issues
Small rooms
Parking concerns

Categories

Cleanliness
8
Multiple reviews mention cleanliness issues, such as dirty rooms and common areas.
Service
10
The hotel staff is consistently described as warm and friendly in the reviews.
Location
9.5
Great location mentioned multiple times with easy access to attractions.
Room Quality
8.5
Rooms were generally described as comfortable, but some were too small.
Amenities
8.5
The presence of facilities like the pool and breakfast is noted positively, though improvements are suggested.
Value for Money
9
Value is mixed; some positives, but some reviewers feel it doesn't match the price paid.
Food and Beverage
9
The breakfast was noted positively, but there are suggestions for improvement.
Overall Experience
9.5
Despite some issues, the overall experience is rated positively by multiple reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:13

Property Description

Convenient Location
Novotel Brisbane South Bank, just steps away from Brisbane Convention & Exhibition Centre, offers 4-star accommodation with easy access to key landmarks like South Brisbane Station and Queensland Performing Arts Complex.

Modern Amenities
Enjoy a comfortable stay with air-conditioned rooms, flat-screen TVs, and city views in select units. Indulge in room service, breakfast options, and unwind at the fitness centre or the bar.

Nearby Attractions
Explore South Bank Parklands, Suncorp Stadium, and more from this centrally located hotel. With free WiFi and a business centre, Novotel Brisbane South Bank caters to all your needs.

Ready to experience the best of Brisbane? Book your stay at Novotel Brisbane South Bank now!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs AUD 28 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 3611 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9.5
B
Blakkarly • solo_traveller • au
2
2026-05-03 • via Nuitee
A
Akiko • solo_traveller • hk
10
2026-05-02 • via Nuitee
R
Ross • couple • au
8
Stay here frequently, great place for short stays.
Pros:

Location and facilities

Cons:

Not much

2026-05-02 • via Nuitee
C
Cowell • solo_traveller • au
10
Great service, staff and value
Pros:

Staff were friendly and it was handy to have the restaurant/ cafe downstairs in the morning. Pool was nice and got decent sun.

Cons:

A bit further from the hub of Southbank but still close if you're happy to walk a little.

2026-05-01 • via Nuitee
M
Man • solo_traveller • au
5
I won’t go back again , luckily this trip is paid by the company
Pros:

Location only

Cons:

WiFi did not work at all
Breakfast isn’t worth for the money.

2026-05-01 • via Nuitee
B
Ben • solo_traveller • gb
9
2026-04-30 • via Nuitee
C
Carmelo • solo_traveller • au
8
2026-04-29 • via Nuitee
K
Katrina • couple • au
10
Enjoyable lovely hotel
Pros:

Location
Great service

2026-04-28 • via Nuitee
O
Orsolya • family_with_children • hu
9
Pros:

Henkilökunta on todella ystävällinen. Siisti, kaunis huone, isot sängyt.

Cons:

Ei ole uima altaan kohdalla valoitusta.

2026-04-28 • via Nuitee
J
John • solo_traveller • au
10
ACCOR accomodation.
Pros:

Staff were friendly & accomodating. Parking issue not many spaces & charge to park. Rooms were good. Close to Southbank, restsurants & QPac.

Cons:

No parking space & if available $38, really?

2026-04-27 • via Nuitee
S
Sarah • solo_traveller • au
10
2026-04-27 • via Nuitee
S
Sherie • solo_traveller • au
9
Pros:

Clean, comfortable bed, very nice staff especially in the bar and restaurant.

Cons:

Hard to find a happy balance with the air con in the room.
No view.

2026-04-27 • via Nuitee
C
Catherine • couple • au
10
Ideal location, quality hotel
Pros:

The ideal accommodation for a weekend city break. Close to Southbank theatres, events and parklands. Spacious room with comfortable King-size bed. Stylish lounge, bar and dining area. Well presented and delicious meals with a good selection of drinks.

2026-04-27 • via Nuitee
L
Linda • couple • au
9
Pros:

Fantastic location .

2026-04-27 • via Nuitee
K
Kiran Kumar • couple • au
8
2026-04-27 • via Nuitee
M
Michelle • family_with_children • au
9
2026-04-26 • via Nuitee
K
Kirsten • family_with_children • nl
8
Een goed verblijf.
Pros:

Fijn hotel met zwembad en gym. Alles netjes en in goede staat. Dichtbij zowel het centrum als het bruisende Southbank

Cons:

Warm water duurt lang en weinig druk op het water bij de douche.

2026-04-25 • via Nuitee
E
Eddie Mills • extended_group • au
9
Once again, an enjoyable stay.
Pros:

Facilities are excellent. Staff are welcoming, attentive and friendly. Location is convenient to access theatre and convention centre.

Cons:

The coffee served from the restaurant bar was worse than the coffee from the automatic coffee machine. It's a small thing, but needs mentioning on behalf of all coffee lovers.

2026-04-25 • via Nuitee
A
Angie • solo_traveller • au
9
2026-04-25 • via Nuitee
D
David • solo_traveller • au
9
Pros:

It was very comfortable and well equipped and all the services worked well.

Cons:

Could have provided milk for tea and coffee.

2026-04-24 • via Nuitee