Novotel Brisbane South Bank

Hotels
•
Novotel
9 (3400 reviews)
38 Cordelia St , Brisbane , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Clean rooms
Cons:
Cleanliness issues
Small rooms
Parking concerns

Categories

Cleanliness
8
Multiple reviews mention cleanliness issues, such as dirty rooms and common areas.
Service
10
The hotel staff is consistently described as warm and friendly in the reviews.
Location
9.5
Great location mentioned multiple times with easy access to attractions.
Room Quality
8.5
Rooms were generally described as comfortable, but some were too small.
Amenities
8.5
The presence of facilities like the pool and breakfast is noted positively, though improvements are suggested.
Value for Money
9
Value is mixed; some positives, but some reviewers feel it doesn't match the price paid.
Food and Beverage
9
The breakfast was noted positively, but there are suggestions for improvement.
Overall Experience
9.5
Despite some issues, the overall experience is rated positively by multiple reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:13

Property Description

Convenient Location
Novotel Brisbane South Bank, just steps away from Brisbane Convention & Exhibition Centre, offers 4-star accommodation with easy access to key landmarks like South Brisbane Station and Queensland Performing Arts Complex.

Modern Amenities
Enjoy a comfortable stay with air-conditioned rooms, flat-screen TVs, and city views in select units. Indulge in room service, breakfast options, and unwind at the fitness centre or the bar.

Nearby Attractions
Explore South Bank Parklands, Suncorp Stadium, and more from this centrally located hotel. With free WiFi and a business centre, Novotel Brisbane South Bank caters to all your needs.

Ready to experience the best of Brisbane? Book your stay at Novotel Brisbane South Bank now!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs AUD 28 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 3400 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9.5
H
HAZIM • couple • au
8
2026-02-14 • via Nuitee
L
Laura • couple • au
8
Present for a stay cation
Pros:

Centrally located

Cons:

Nothing

2026-02-12 • via Nuitee
N
Noel • couple • au
4
Used to be good. Great location. Not value for money any longer in my opinion.
Pros:

Staff good

Cons:

Getting bit rundown. Breakfast was awful. Cold eggs, dry bacon, over cooked mushrooms and coffee machine out of order.

2026-02-12 • via Nuitee
M
Michelle • family_with_children • au
10
Exceptional.
Pros:

Bed was super comfy! Room was clean, modern and functional.

2026-02-12 • via Nuitee
F
fiona • extended_group • au
9
2026-02-11 • via Nuitee
J
Julie • extended_group • be
10
Pros:

Bon emplacement, personnel agréable, chambre spacieuse

2026-02-11 • via Nuitee
V
Vanessa • family_with_children • au
9
Very comfortable, reasonably priced compare to other hotels and convenient location to Brisbane Southbank
Pros:

Everything internal was excellent. Loved how the bathroom opened up into the room. Made it seem larger. Beds were very comfortable. Also extremely grateful that we were able to check in as soon as we arrived at 9.30am after an early morning flight. Short walk to lots of restaurants and cafes.

Cons:

Little to no view on the lower levels other than tent city in the neighbouring park and no balcony.

2026-02-11 • via Nuitee
J
Jasna • family_with_children • au
4
Pros:

Friendly staff

Cons:

Room size, not clean, not enough privacy with those sliding doors for bathroom and toilet

2026-02-11 • via Nuitee
L
Lisa • couple • au
5
GENERALLY OK BUT I WOULD NOT STAY THERE AGAIN
Pros:

LOCATION WAS OK OUR ROOM WAS CLEAN AND THE FOYER WAS CLEAN RECEPTION STAFF WERE GREAT AND VERY HELPFUL

Cons:

WE SPENT AFTERNOONS IN THE BAR AREA FOR A COUPLE OF DRINKS MOST DAYS WE WERE THERE
THE SERVICE WAS NOT GREAT DUE TO THE ATTITUDE OF BAR PERSON NOT SURE WHAT THE ISSUE WAS PERHAPS WORKING DURING X-MAS NEW YEAR PERIOD AS OUR DRINKS WERE SLAMED ON TABLE NONE OF THE COCKTAILS WERE CONSISTANT
HAD BUFFET BREAKY ONE MORNING NO PLATES OR BOWLS LFT NO FRUIT ONLY FROZEN MANGO LEFT AND NO TOP UPS AS IT WAS PROBALY GETTING TO 10 AM NOT WOTH WHAT WE PAID

2026-02-10 • via Nuitee
T
Tharindu • family_with_children • au
8
2026-02-09 • via Nuitee
B
Bridgette • family_with_children • au
9
Pros:

Perfect location - walking distance to QPAC.

2026-02-09 • via Nuitee
K
katie • family_with_children • gb
10
Nice hotel within walking distance to riverside and attractions. Pool small and in the shade in the afternoon. Would sta
2026-02-08 • via Nuitee
M
Megan • couple • au
10
Great night out in Southbank
Pros:

Design of room and location

2026-02-08 • via Nuitee
L
Lyn • extended_group • au
9
A great stay close to QPAC great buffet breakfast and room.
Pros:

It’s great nice easy walk to South bank and Queen street for shopping choice of park spots not allocated like some other stays

Cons:

Nothing

2026-01-31 • via Nuitee
A
Adri Owczarek • family_with_children • hu
10
Pros:

The location is fantastic, close to everything's but quite silent surroundings still. The design is awesome, it gives the extra quality feeling you wish for on vacation. Everything looks super clean and new. Staff was really kind. Loved everything about the hotel.

Cons:

Nothing really

2026-01-31 • via Nuitee
C
Catherine • couple • au
7
2026-01-30 • via Nuitee
E
Ellie • extended_group • gb
10
2026-01-29 • via Nuitee
S
Sara Arlet • family_with_children • il
10
2026-01-28 • via Nuitee
R
Rachel • family_with_children • gb
9
Long weekend
Pros:

Really loved the size of the room. Breakfast was great and staff there were particularly helpful. It was easy enough to walk to various tour meet points and several restaurant options locally.

2026-01-28 • via Nuitee
E
Erin • couple • au
7
2026-01-28 • via Nuitee