The Princess Victoria

Hotels
8.1 (614 reviews)
217 UXBRIDGE ROAD , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly and helpful staff
Great location
Well equipped rooms
Cons:
Cleanliness issues
Noise from the pub
Problems with shower pressure
Heating not working in some rooms

Categories

Cleanliness
6.65
There were complaints about dust and linens not smelling fresh, indicating below average cleanliness.
Service
9.15
Staff were described as friendly and helpful, showcasing strong service quality.
Location
8.65
Many positive remarks on the location near attractions like O2 Shepherd's Bush.
Room Quality
7.65
Some rooms were comfortable and well-equipped, yet issues with heating and noise affected overall perception.
Amenities
8.25
Facilities provided were generally satisfactory with some suggestions for improvement.
Value for Money
7.65
Value for the price was questioned by some due to room conditions, but some still found it reasonable.
Food and Beverage
8.15
The pub downstairs provided a nice atmosphere and food was rated positively.
Overall Experience
8.65
Most guests expressed an overall pleasant stay despite minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:51

Property Description

Luxury Stay in London

Charming Terrace and Modern Amenities
Experience a delightful stay at The Princess Victoria in London, boasting a terrace, non-smoking rooms, and free WiFi. Relax in comfort with air conditioning, a safety deposit box, and a flat-screen TV in every room.

Culinary Delights and Dietary Options
Indulge in British cuisine at the on-site restaurant, with special vegetarian, dairy-free, and vegan menu choices available upon request.

Convenient Location and Nearby Attractions
Ideally located near popular landmarks like Olympia Exhibition Centre and Portobello Road Market, The Princess Victoria offers easy access to explore the vibrant city. Don't miss out on this exceptional hotel experience in London.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 614 reviews
Cleanliness: 6.65
Service: 9.15
Location: 8.65
Room Quality: 7.65
Amenities: 8.25
Value for Money: 7.65
Food and Beverage: 8.15
Overall Experience: 8.65
R
Ross solo_traveller gb
8
Pros:

Loved the whole place and vibe was really cosy and warm feeling

Cons:

There was a dirty towel in the bathroom and floor was very sticky in the room

2026-08-29 via Nuitee
J
Jodie solo_traveller gb
10
2026-08-26 via Nuitee
K
Karen couple ie
8
Perfect for a match day stay over
Pros:

2nd time staying, different room this time. Very nice and very comfty

Cons:

Because its on a busy road maybe earplugs?
Shower pressure could be better and handle on the toilet.

2026-08-24 via Nuitee
L
Lucy solo_traveller gb
8
Pros:

Lovely clean well designed room

2026-08-17 via Nuitee
V
vickie couple gb
9
2026-08-09 via Nuitee
A
Annemarie solo_traveller za
1
no title it was horrible
Pros:

well to be honest it was advertised as hammersmith but was in Shepards Bush. no parking and staff where rude.

Cons:

the place was stuffy we did not stay

2026-08-03 via Nuitee
L
Lily couple ch
8
Bel hôtel pas cher, cozy et assez caché
Pros:

La décoration est très jolie et il y a peu de chambres, ce qui rend l’hôtel plus calme aussi. Le bar est très beau et le check-in était très rapide

Cons:

On a du attendre l’ouverture de 10h pour pouvoir rentrer dans le bâtiment (qui est un restaurant) afin de déposer nos affaires. Nous étions arrivés vers 9h donc nous avions du poser nos bagages ailleurs le temps de revenir à l’hôtel. De plus, l’hôtel est assez éloigné mais reste très beau et sympathique

2026-07-23 via Nuitee
A
Anderson couple gb
9
Great pub with fab atmosphere.friendly proficient staff and comfortable room
Pros:

Great decor and atmosphere. Staff very pleasant, friendly and helpful. The room was perfect, welcoming air conditioning and comfortable bed.

Cons:

Nothing

2026-07-16 via Nuitee
G
George extended_group gb
9
2026-07-15 via Nuitee
A
Anna solo_traveller gb
5
2026-07-14 via Nuitee
G
Gaelle couple de
8
2026-07-13 via Nuitee
M
Mandy solo_traveller gb
5
Pros:

The bar downstairs was lovely and had a relaxed atmosphere

Cons:

The stairs to the rooms were steep, the bathroom needed updating, broken toilet seat which we had to fix on a daily basis. The shower head was broken and keep falling off the holder. We never complained, we just wanted to put our heads down after a chaotic few days. Would we stay there again maybe not but it's not the worst place we've stayed.

2026-07-09 via Nuitee
S
Stephanie couple gb
7
love the pub as have stayed here before but not a fan of this particular room VESPER
Pros:

The aircon was fab as it was very hot outside - The staff were great and check in and out was easy.

Cons:

The fridge light came on but was cold so the milk went off - window could have done with a clean as was dirty and cobwebs. Room was advertised as a king size bed which was lovely but the room is small.

2026-07-06 via Nuitee
R
richard couple gb
8
2026-07-05 via Nuitee
N
Nicla solo_traveller it
7
Da evitare
Pros:

Il pub storico sotto le camere è molto carino ma le camere non sono all altezza piccole, sporche e poco sicure

Cons:

La Camera matrimoniale non è da considerare matrimoniale È piccolissima. ha un letto piccolo attaccato al muro da un lato. Appena entri nella stanza trovi subito il letto davanti che non riesci a muoverti. Nessun armadio ma solo due grucce per i vestiti . Frigorifero non funzionante e macchina del caffè con zucchero in zollette dentro un barattolo sporchissimo . Muri scrostati e vetro della camera che non viene pulito da chissà quanto tempo. Per il prezzo pagato è davvero mediocre

2026-07-05 via Nuitee
A
Anne-louise solo_traveller gb
10
2026-07-05 via Nuitee
S
Steve couple gb
5
Poor choice for me, clean room good staff, food poor. Frozen cod , batter raw inside Frozen cod noraw inside properly co
Pros:

Good staff and clean

Cons:

I’d been given the impression that it was nearer to Wembley from booking.com
No mention of for flights of stairs to the room.
I have limited mobility and no assistance was offered to get to the room.

2026-07-05 via Nuitee
T
Tracy couple gb
4
2026-07-03 via Nuitee
R
Rob solo_traveller gb
10
Pros:

The pub is a great building with so much character and history. The staff were so helpful and friendly. The room was tastefully decorated, clean and had everything we could ask for. The 24 hour door was a bonus.

2026-06-29 via Nuitee
A
Adam solo_traveller gb
7
Pros:

Air con was great in hot weather

Staff very friendly and helpful

Located perfect area and fairly quiet

Cons:

No issues at all , perfect place to stay if you are in London an event

2026-06-28 via Nuitee