Gatwick Cambridge Hotel

Hotels
7.5 (707 reviews)
19 Bonehurst Road , Horley , gb

Children allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Convenience to the airport
Friendly staff
Cleanliness
Cons:
High parking fee
Heating issues in rooms
Old facilities

Categories

Cleanliness
6.75
Guests mentioned the hotel was clean but had some complaints regarding old facilities.
Service
7.75
Staff were described as friendly and helpful, though there were some issues with additional charges.
Location
8.75
The hotel is conveniently located near the airport with good transport options.
Room Quality
5.75
Rooms were reported to have issues with heating and comfort, affecting the stay.
Amenities
8.75
Good amenities including a restaurant and shuttle service, although parking fees were a concern.
Value for Money
6.75
The cost was seen as reasonable considering the location, despite additional parking charges.
Food and Beverage
7.75
Guests enjoyed the food quality at the restaurant, indicating good value.
Overall Experience
7.75
Overall, guests had a pleasant experience with satisfactory services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:29

Property Description

The Grade II-listed Gatwick Cambridge Hotel offers en-suite rooms and transfers to and from Gatwick Airport at a surcharge. The hotel's Duke of Cambridge Restaurant serves fantastic Mediterranean cuisine.

Spacious En-suite Rooms: Former home of the Duke Of Cambridge, rooms feature en-suite bathrooms and amenities like fresh flowers, hair dryers, and LED/LCD satellite TVs.

Dining Experience: The Duke of Cambridge Restaurant offers a diverse menu with Mediterranean influences, while The Duke Of Cambridge Bar provides a variety of wines and spirits in an elegant setting.

Convenient Amenities: Guests can enjoy private parking, free WiFi, and overnight parking for a fee. Experience luxury and comfort at Gatwick Cambridge Hotel today.

Important information:

Please note the property does not accept any commercial vehicles, vans or caravans for the long-term car parking facilities.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 707 reviews
Cleanliness: 6.75
Service: 7.75
Location: 8.75
Room Quality: 5.75
Amenities: 8.75
Value for Money: 6.75
Food and Beverage: 7.75
Overall Experience: 7.75
J
Joshua solo_traveller gb
7
2026-04-17 via Nuitee
S
Shakeel solo_traveller gb
5
Very poor and extra charge for parking
Pros:

Very poor matienence needs refitting
Poor decor and bedding

2026-04-16 via Nuitee
J
Jodi solo_traveller au
8
Great stay before or after a flight.
Pros:

The convenience of the shuttle service and the location to Gatwick Airport.

Cons:

The hotel was comfortable but quite dated.

2026-04-15 via Nuitee
R
Rosalind solo_traveller gb
10
Pros:

Friendly efficient staff. Good location and transfer was good.

2026-04-13 via Nuitee
R
Rosalind solo_traveller gb
10
Pros:

Staff efficient, friendly. Good location. Transfer good.

2026-04-13 via Nuitee
R
Rosalind family_with_children gb
10
2026-04-09 via Nuitee
M
Maximus family_with_children iq
9
2026-04-08 via Nuitee
S
Sian family_with_children gb
1
A really awful experience.
Pros:

The location was great for what I needed to do as I was visiting family locally.

Cons:

The staff are unhelpful, nonchalant, and made me uncomfortable. They charged £10 a night to park, which isn't obvious on booking, so made the cost of staying there less competitive. The heating was off in the room so was freezing. The bed was hard, the bedding was a super thin blanket and a sheet, and a bed cover that was also thin. I got so cold overnight I bought a duvet for my second night. The curtains don't cover the window which made me really uncomfortable as it looked out into the carpark. The light switch is by the door and there are no bedside lights. The room was tiny. The bar was mostly unmanned, no music, no ambience, and again made me uncomfortable as a solo female traveller.

2026-04-07 via Nuitee
T
Toni solo_traveller hr
10
2026-04-06 via Nuitee
C
Chris solo_traveller gb
10
Great staff
Pros:

Food was great

Cons:

Nothing

2026-04-04 via Nuitee
B
Brookbank solo_traveller gb
4
Not bad - better out there.
Pros:

Rooms are clean, lots of parking although it costs you £10 - standout for anything close to an airport.

Cons:

Internet is very poor. Overall, the hotel is feeling old. Comfy and for the discount money "OK", but will spend a bit more in the future.

2026-04-01 via Nuitee
W
Wendy couple gb
8
Pros:

Reception staff and bar staff were excellent.

2026-03-31 via Nuitee
J
Jill solo_traveller gb
9
Very convenient for an early morning flight from Gatwick airport
Pros:

The room was good and the bed very comfortable. I found my room very quiet and the hotel is within easy access of Gatwick Airport.

Cons:

I booked this hotel because I read in the reviews that the shuttle service was free. I did message the hotel before arriving requesting the shuttle service and no one told me that there would be a cost involved. However when I checked in, I was asked to pay for the shuttle service. I also checked the section Travellers asking and many people asked about the shuttle service, but I could not find any mention of a price for the shuttle service. The bathroom was very good but there was no space to put any toiletries and nowhere to put shampoo & conditioner when showering.

2026-03-24 via Nuitee
A
Aled solo_traveller gb
7
2026-03-24 via Nuitee
I
Ian couple gb
7
2026-03-19 via Nuitee
C
Cooke solo_traveller gb
6
2026-03-19 via Nuitee
J
Jane family_with_children gb
9
2026-03-18 via Nuitee
D
D couple gb
7
2026-03-13 via Nuitee
O
Oremie family_with_children gb
5
Not so good!
Pros:

Room was clean.

Cons:

Asked for a quiet room but a terrible noise was coming from next door every time they openned taps, used the toilet or shower. That is a problem that must have been complained about before. Had to search for ear plugs which luckily I found but not for ages and had to be up at 06.00am.

2026-03-08 via Nuitee
R
Richard solo_traveller gb
7
Nice place good location for the airport but be prepared to pay for high parking costs
Pros:

Close to the airport

Cons:

Paying £10 to park a car overnight

2026-03-06 via Nuitee