Gatwick Cambridge Hotel

Hotels
7.5 (680 reviews)
19 Bonehurst Road , Horley , gb

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Convenience to the airport
Friendly staff
Cleanliness
Cons:
High parking fee
Heating issues in rooms
Old facilities

Categories

Cleanliness
6.75
Guests mentioned the hotel was clean but had some complaints regarding old facilities.
Service
7.75
Staff were described as friendly and helpful, though there were some issues with additional charges.
Location
8.75
The hotel is conveniently located near the airport with good transport options.
Room Quality
5.75
Rooms were reported to have issues with heating and comfort, affecting the stay.
Amenities
8.75
Good amenities including a restaurant and shuttle service, although parking fees were a concern.
Value for Money
6.75
The cost was seen as reasonable considering the location, despite additional parking charges.
Food and Beverage
7.75
Guests enjoyed the food quality at the restaurant, indicating good value.
Overall Experience
7.75
Overall, guests had a pleasant experience with satisfactory services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:29

Property Description

The Grade II-listed Gatwick Cambridge Hotel offers en-suite rooms and transfers to and from Gatwick Airport at a surcharge. The hotel's Duke of Cambridge Restaurant serves fantastic Mediterranean cuisine.

Spacious En-suite Rooms: Former home of the Duke Of Cambridge, rooms feature en-suite bathrooms and amenities like fresh flowers, hair dryers, and LED/LCD satellite TVs.

Dining Experience: The Duke of Cambridge Restaurant offers a diverse menu with Mediterranean influences, while The Duke Of Cambridge Bar provides a variety of wines and spirits in an elegant setting.

Convenient Amenities: Guests can enjoy private parking, free WiFi, and overnight parking for a fee. Experience luxury and comfort at Gatwick Cambridge Hotel today.

Important information:

Please note the property does not accept any commercial vehicles, vans or caravans for the long-term car parking facilities.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 680 reviews
Cleanliness: 6.75
Service: 7.75
Location: 8.75
Room Quality: 5.75
Amenities: 8.75
Value for Money: 6.75
Food and Beverage: 7.75
Overall Experience: 7.75
D
Daniel • solo_traveller • gb
10
Pros:

Good location with access to bus stop

Cons:

N/A

2026-02-13 • via Nuitee
K
Kawthar from Mauritius • solo_traveller • za
10
Pros:

Highly recommend the hotel, rooms are neat and quiet. Check in took a minute. Super helpful staff and kind. And the free shuttle service runs every 30 minutes!

2026-01-31 • via Nuitee
D
D • couple • gb
10
2026-01-29 • via Nuitee
J
JOSEPHINE • family_with_children • gb
7
Pros:

The food in the Turkish restaurant was really good in the evening 😋 👌

Cons:

I couldn't sleep at all .

2026-01-27 • via Nuitee
A
Andrea • family_with_children • gb
8
2026-01-27 • via Nuitee
J
Jason • extended_group • gb
10
2026-01-22 • via Nuitee
D
David • solo_traveller • gb
4
Never again
Pros:

Hotel doesn’t serve breakfast

Cons:

A hotel that caters for people flying out of Gatwick should have carpet not floor tiles in the corridors. I was woken constantly from 3.45 onwards by people leaving wheeling their suitcases along the corridor making an horrendous racket.

2026-01-20 • via Nuitee
W
Wayne • couple • gb
8
Great
Pros:

Great so close Gatwicks north terminal

Cons:

Nothing

2026-01-20 • via Nuitee
D
David • couple • gb
5
Very basic
Pros:

Breakfast was offered when we booked, but we were told breakfast wouldn’t be served the following morning

Cons:

Breakfast when we were driving on a long journey home

2026-01-20 • via Nuitee
K
Kirsty • solo_traveller • gb
1
2026-01-19 • via Nuitee
J
Janet • solo_traveller • gb
10
Pros:

everything was great , nice clean and comfortable staff were lovely

2026-01-19 • via Nuitee
A
Anna • family_with_children • au
7
Convenient, clean.
Pros:

Close to airport and easy to arrange shuttle.

Cons:

Bright lights on the street/ car park which the curtains didn’t block out.

2026-01-19 • via Nuitee
Y
Yahaya • solo_traveller • gb
1
Below expectations, I must say.
Pros:

The location is superb, and shuttle to the airport is good

Cons:

No air-condition, all stuffy

Dirty/Old kettle for tea with rust inside

2026-01-19 • via Nuitee
C
Christine Ann • family_with_children • gb
5
Ok but the heat in that room was awful
Cons:

Our room was a block down the side of the building , The sun had been shining through the windows all day on a very hot day so the room was like an oven . We opened the windows and constantly got the smell of someone smoking a joint !

2026-01-19 • via Nuitee
K
Kathryn • solo_traveller • gb
10
Very comfortable, wish I could have stayed for longer
Pros:

Clean , helpful staff

2026-01-19 • via Nuitee
P
Patricia • solo_traveller • us
1
It was horrible and they n erd to be taken off
Pros:

It was all men from Georgia and they talk to me like crap. I booked van and because I had 3 bags they left me to hire a taxi. Nasty attitudes. They seem frightening

Cons:

None of it

2026-01-19 • via Nuitee
K
Karl • solo_traveller • gb
5
2026-01-19 • via Nuitee
M
Michelle • couple • gb
1
Overpriced dirty avoid at all costs
Pros:

Nothing it was the worst hotel we have ever stayed in. We could not fault the airport transfer service though.

Cons:

As soon as opened the door there were marks and stains on the carpet and crumbs. Room smelt funny. And the bathroom looked like Pooh stains up the side. Bed rock hard with horrible scratch blanket. I actually slept in clothes

2026-01-19 • via Nuitee
M
MICHAEL • solo_traveller • gb
3
2026-01-18 • via Nuitee
H
Harriet • couple • gb
6
Great for airport parking
Pros:

The hotel shuttle to airport is very useful, we used to hotel to park our car there for the duration of our holiday.

Cons:

Slightly outdated, some of the staff are rude.

2026-01-15 • via Nuitee