Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Exceptional service and named staff praise
Direct mall access / great location
Delicious and varied breakfast/brunch
Comfortable, spacious rooms
Good amenities (pool, ballroom, executive lounge)
Memorable guest experiences (weddings, birthdays)
Cons:
Some electrical outlets not working
Room design somewhat dated
Bar/lounge considered overpriced by some guests
Breakfast area can be crowded

Categories

Cleanliness
9.5
Rooms repeatedly described as clean and well maintained; housekeeping and friendliness frequently praised.
Service
10
Outstanding, frequently highlighted staff by name and excellent gesture-driven service (birthday, wedding support); numerous comments calling out exceptional staff and service.
Location
10
Top location noted multiple times with direct connection to the mall; cited as very convenient for guests and events.
Room Quality
9
Rooms described as comfortable, spacious and clean, but some mentions of dated design and a few faulty electrical outlets.
Amenities
9.5
Good facilities noted (pool, ballroom, executive lounge, mall access, overall property amenities) and praised in several reviews.
Value for Money
9
Generally seen as good value due to high service and amenities, though some guests noted the bar/lounge prices and crowded breakfast which slightly affect perceived value.
Food and Beverage
9
Breakfast and buffet repeatedly praised for variety and quality (healthy options noted); occasional complaints about crowding and bar pricing.
Overall Experience
10
Many guests report memorable, exceptional stays (weddings, birthdays, repeat visits) and overall very high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:44

Property Description

Luxurious Accommodation: Each elegantly designed room at InterContinental Hotels - Jakarta Pondok Indah offers comfortable bedding, a flat-screen TV, and stunning city views. The en suite bathroom features a separate bath and shower for added comfort.

Dining Excellence: Indulge in a culinary journey at Sugar & Spice with its open-kitchen concept serving a variety of international cuisines. Relax at The Lounge with a selection of coffee, tea, and evening cocktails.

Convenient Amenities: Take advantage of the outdoor pool, fitness center, extensive meeting facilities, and secretarial services. With 24-hour reception, enjoy services like laundry, valet parking, and luggage storage, all while benefiting from complimentary daily housekeeping.

Experience luxury and convenience at InterContinental Hotels - Jakarta Pondok Indah. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Location

Guest Reviews

9.5
Based on 693 reviews
Cleanliness: 9.5
Service: 10
Location: 10
Room Quality: 9
Amenities: 9.5
Value for Money: 9
Food and Beverage: 9
Overall Experience: 10
A
Ajeng • couple • nl
9
2026-10-28 • via Nuitee
J
JOSE • solo_traveller • pt
9
2026-10-17 • via Nuitee
P
Patricia • solo_traveller • sg
8
2026-09-19 • via Nuitee
A
A.maz • solo_traveller • qa
10
Pros:

Tks

2026-09-14 • via Nuitee
A
Azlan Nithiabalan • couple • my
8
2026-09-12 • via Nuitee
A
Arsdiona • solo_traveller • id
9
2026-09-10 • via Nuitee
M
Mefri • couple • id
10
Lovely!
Pros:

Everything!

Cons:

None

2026-09-06 • via Nuitee
A
Asrul • couple • my
9
Pros:

Easy and convenient access to the mall.

2026-09-04 • via Nuitee
F
FRANCK • couple • fr
10
Pros:

Perfect as usual

2026-09-04 • via Nuitee
S
Sucre • couple • us
10
2026-08-30 • via Nuitee
M
MM • couple • nl
10
Dit jaar nogmaals heen gegaan omdat het vorig jaar zo goed was bevallen. Fijnste hotel ik Jakarta wat ons betreft. Goede
Pros:

Toplocatie met fantastische service

2026-08-23 • via Nuitee
E
Eva • couple • at
10
2026-08-11 • via Nuitee
D
David • couple • nl
10
Een excellent top hotel en ontbijt
Pros:

Enorm vriendelijk en behulpzaam schoon excellent

Cons:

Nvt

2026-08-09 • via Nuitee
R
Renáta • solo_traveller • cz
10
2026-08-08 • via Nuitee
M
Muhammad Merril • couple • id
10
2026-08-06 • via Nuitee
S
Sahala • solo_traveller • nl
9
Pros:

Direct connection to mall area.

Very comfortable rooms.

Good facilities

Cons:

Some of the electrical outlets were not working (bath area, and bedside)

Room design is a bit dated.

Bar/lounge is a bit overpriced

2026-08-05 • via Nuitee
M
Mohammed Shahim • solo_traveller • sg
10
2026-08-04 • via Nuitee
J
J160RNlolar • Solo travel
10
🫶🏻
Pros:

always best pause and mba puput know what i need… thank you

2026-08-01 • via Tripadvisor
E
E403GEbethc • Family
10
Fantastic wedding venue and guest experience!
Pros:

Nice place in Jakarta Indonesia, the hotel connect to the mall, Hotel very clean, breakfast/food so delicious, a lot of variety of food at the brunch / breakfast buffet, they have healthy kombucha w/ tumeric even, friendly staff, especially Hideki and Hikmah, and they are all great. Convenient location. We had a large wedding ceremony and reception and it was all first class, and beautiful ballroom.

2026-07-28 • via Tripadvisor
6
635gagam • Family
10
A wonderful and memorable stay with thoughtful service, especially for my child’s birthday.
Pros:

We had a wonderful stay at InterContinental Jakarta Pondok Indah. I mentioned that it was my child’s birthday, and the hotel made it extra special with a lovely tent setup in our room and a surprise birthday cake.

Special thanks to Ulya for her kindness and thoughtful gesture. She truly made my child’s birthday celebration even more memorable. We really appreciated the wonderful hospitality!

2026-07-25 • via Tripadvisor