Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and spacious rooms
Great location near shopping
Extensive and delicious breakfast options

Categories

Cleanliness
10
The rooms are noted to be very clean throughout multiple reviews.
Service
10
Staff are described as friendly, helpful, and accommodating in numerous instances.
Location
10
Multiple reviews mention the hotel's easy access to shopping malls and cultural attractions.
Room Quality
9.6
Rooms are mentioned as spacious and comfortable consistently across reviews.
Amenities
9.6
The hotel provides a variety of amenities that enhance the overall experience.
Value for Money
9.6
The quality of services and amenities justifies the expected price, making it a worthwhile stay.
Food and Beverage
9.6
Breakfast options and on-site dining are positively highlighted in several reviews.
Overall Experience
10
Guests frequently report exceptional experiences, indicating satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 15:25

Property Description

Luxurious Accommodation: Each elegantly designed room at InterContinental Hotels - Jakarta Pondok Indah offers comfortable bedding, a flat-screen TV, and stunning city views. The en suite bathroom features a separate bath and shower for added comfort.

Dining Excellence: Indulge in a culinary journey at Sugar & Spice with its open-kitchen concept serving a variety of international cuisines. Relax at The Lounge with a selection of coffee, tea, and evening cocktails.

Convenient Amenities: Take advantage of the outdoor pool, fitness center, extensive meeting facilities, and secretarial services. With 24-hour reception, enjoy services like laundry, valet parking, and luggage storage, all while benefiting from complimentary daily housekeeping.

Experience luxury and convenience at InterContinental Hotels - Jakarta Pondok Indah. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Adults stay for Rp 760,000 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 722 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 9.6
Amenities: 9.6
Value for Money: 9.6
Food and Beverage: 9.6
Overall Experience: 10
S
Sihabudin • couple • id
9
2026-06-27 • via Nuitee
J
Jose • extended_group • sa
9
2026-06-27 • via Nuitee
J
Jorina • couple • id
9
2026-06-27 • via Nuitee
M
MANOJ • solo_traveller • in
9
2026-06-26 • via Nuitee
R
Radit • solo_traveller • id
10
2026-06-26 • via Nuitee
H
Hussain Mohamed • solo_traveller • mv
10
2026-06-23 • via Nuitee
M
MANOJ • extended_group • in
9
Pros:

Breakfast was good but very less option for vegetarian people. It is suggested add some items for vegetarian dishes in breakfast and dinner.

Cons:

food can be improved for vegetarian.

2026-06-23 • via Nuitee
Y
Yazki • extended_group • sa
10
2026-06-19 • via Nuitee
Z
Zalisaurus • solo_traveller • sg
10
Pros:

Connected to Pondok Indah Mall allows easy access to shop and dining

2026-06-18 • via Nuitee
S
Syakirah • solo_traveller • my
8
2026-06-08 • via Nuitee
T
Traveler68024341656 • Couples
10
Thank you concierge team.
Pros:

Nice rooms and excellent customer service. All staffs were very helpful during our stay and special thank you to concierge team for organizing my luggage to get delivered to another IHG hotel property. Regards from us in New Zealand.

2026-06-07 • via Tripadvisor
1
151divineh • Family
10
Without a doubt, the greatest stay in Jakarta.
Pros:

This was an incredible stay! Beyond expectations, beyond accommodating. I booked this room as a surprise for my father's birthday, and when I told the concierge at check-in, we received over-the-top hospitality (decorating the room for the birthday, help with cakes, etc.). I also found that throughout the hotel, every single person who worked there was always accommodating to the guests, without question. The room, view and location are top tier, NOT A SINGLE COMPLAINT!

2026-06-07 • via Tripadvisor
8
888chiaw • Business
10
IHG Jakarta The Best
Pros:

This is not my first stay at IHG Jakarta. It was great and wonderful, hospitality was superb, cleanliness was good, food was good, overall was super good

2026-06-06 • via Tripadvisor
L
Louise • couple • gb
9
Lovely stay
Pros:

Great facilities, great location and amazing staff. Breakfast was pretty good too, enjoyed the sauna and steam room and pool area

Cons:

The drains in the bathroom were blocked and it flooded

2026-06-06 • via Nuitee
J
J5723AClindas • Family
10
Helpful concierge ❤️
Pros:

My stay was wonderful as always, love the room. Pillows were a bit to thin for my preference, but everything else was good. One of my favorite InterContinental Hotels.

I needed help with my 4 heavy suitcases to be delivered to Surabaya, concierge staffs were super helpful. They were 2 helpful staffs but I only remember Pak Herdiana. They helped me shrink wrapped all suitcases and gave me options on couriers.

👍👍👍

2026-06-01 • via Tripadvisor
S
Scenic37003419275 • Family
10
Consistent service
Pros:

This hotel has people with warm genuine smiles ready to serve, a differentiation from many others. Top location adjoining to mall. Great breakfast, room that is comfortable, clean and things working in the room. Hard to fault :)

2026-06-01 • via Tripadvisor
A
Alawi • solo_traveller • sa
9
2026-05-31 • via Nuitee
A
Alawi • solo_traveller • sa
9
2026-05-31 • via Nuitee
M
mgZ3070DE • Couples
10
Splendid
Pros:

Dear Team,

Thank you for your kind message.

I had a very pleasant stay at InterContinental Hotel Jakarta Pondok Indah and truly appreciated the warm hospitality provided by your team. I would especially like to express my gratitude to Teja Imanuel, who was exceptionally helpful and attentive throughout our stay. His professionalism, friendliness, and willingness to assist made our experience even more enjoyable and memorable.

Thank you once again for the excellent service. I look forward to staying with you again in the future.

Kind regards,
Merri Rahman

2026-05-30 • via Tripadvisor
R
richardlJ2286SM • Business • Speldhurst, Royal Tunbridge Wells, Kent, England
10
Gliding into Jakarta
Pros:

A flawless glide from check in to departure

2026-05-29 • via Tripadvisor