Ibis Mexico Tlalnepantla

Hotels
•
ibis
8.1 (1213 reviews)
Av Sor Juana Ines De La Cruz Numero 132 Colonia Tlalnepantla Centro , Mexico City , MX
+52 55 8311 9000

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Quality breakfast
Cons:
Cleanliness issues
Inadequate amenities
Uncomfortable beds

Categories

Cleanliness
6.78
Multiple guests mentioned cleanliness issues, including dirty rooms and bathrooms.
Service
8.77
Despite some issues at the reception, many reviews praised the staff's attentiveness and friendliness.
Location
8.77
The location is commonly described as good and convenient.
Room Quality
7.28
Rooms are generally acceptable but have specific complaints like uncomfortable beds.
Amenities
7.78
Some amenities mentioned are insufficient; issues included missing water and lack of a safe.
Value for Money
8.27
Most guests felt that the hotel offered decent value, though some complained about additional costs.
Food and Beverage
8.77
Breakfast received positive reviews but noted some organization issues.
Overall Experience
8.38
Mixed feelings with good service and location, but cleanliness and amenities need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:43

Property Description

City Views and Convenient Location
Experience stunning city views and a convenient location at Ibis Mexico Tlalnepantla in Mexico City, just 12 km from Basilica of Our Lady of Guadalupe.

Comfortable Rooms with Modern Amenities
Relax in air-conditioned rooms with free WiFi, a flat-screen TV, and a private bathroom. Each room also features a desk for your convenience.

Business Facilities and Delicious Dining Options
Take advantage of the business center, enjoy a meal at the on-site restaurant, or grab a snack at the bar. Don't miss the buffet or American breakfast options during your stay.

Book now at Ibis Mexico Tlalnepantla for a memorable and convenient stay in Mexico City!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

8.1
Based on 1213 reviews
Cleanliness: 6.78
Service: 8.77
Location: 8.77
Room Quality: 7.28
Amenities: 7.78
Value for Money: 8.27
Food and Beverage: 8.77
Overall Experience: 8.38
A
ANDRES • couple • mx
8
2026-10-24 • via Nuitee
H
Hernandez • couple • mx
8
2026-10-24 • via Nuitee
A
acevedo • family_with_children • mx
1
No respetan reservas
Cons:

No me permitieron hacer uso de mi reserva

2026-10-23 • via Nuitee
J
Joyce • family_with_children • mx
10
Pros:

Habitaciones cómodas, limpias, desayuno rico.

2026-10-22 • via Nuitee
C
Carlos Andres • family_with_children • co
9
Recomendado
Pros:

El trato del personal y el desayuno

Cons:

En las noches tocan las puertas de la habitación los otros huespedes, pero toca notificarle a recepcion

2026-10-22 • via Nuitee
A
Anderson • family_with_children • br
10
Excelente estadia
Pros:

A equipe de trabalho do hotel é receptiva e amigável, tudo nos agradou, tivemos problemas com a reserva por erros do booking, equipe nos ajudou com tudo, excelente hotel!

2026-10-22 • via Nuitee
A
Amit • family_with_children • in
9
Pros:

Everything

2026-10-20 • via Nuitee
J
Javier • solo_traveller • mx
1
Pros:

Location & price

Cons:

They have a parking lot service provided by a third party that wants the guests to hand out the car keys to them. This is not acceptable by this type of management since they "explained" (basically the "night shift responsible allegedly named "Giovanni" was yelling at me when I declined the offer to one of the "valet" members to handover my car keys to them since I mentioned a bad experience on the US-Mex border city where a valet parking member "inadvertently left" a bag of an illegal substance in my car) that they needed my key since both businesses (parking lot and Ibis hotel are different owners/companies and because they threatened me by stablishing they won't be responsible to any damage "may happen" to my car.

Finally when I double checked this situation with Ibis hotel staff, they were on the same page by not having any sort of liability with my car.

Therefore, I needed to decline to use my reservation there, and I mentioned that to the front desk attendant.

Thank you

2026-10-20 • via Nuitee
D
Daniel Alejandro • solo_traveller • us
7
Cons:

Pagar por estacionamiento dentro del mismo hotel. Es un problema tener que pagar por estacionamiento diario y cada vez que tienes que salir del hotel, alguien tiene que darte acceso hasta para salir.

2026-10-19 • via Nuitee
A
ANTONIO • solo_traveller • mx
10
Pros:

La atención del personal

Cons:

Nada

2026-10-18 • via Nuitee
J
Jose Luis • solo_traveller • mx
10
2026-10-15 • via Nuitee
则奇 • solo_traveller • cn
10
2026-10-14 • via Nuitee
G
Garcia • couple • mx
10
Excelente servicio! Super amable . Buena ubicación
2026-10-14 • via Nuitee
E
El • solo_traveller • mx
5
2026-10-12 • via Nuitee
A
Acevedo • solo_traveller • mx
10
Pros:

Excelente ubicación muy limpio y el desayuno muy rico

2026-10-12 • via Nuitee
V
Vega • solo_traveller • co
10
Pros:

Su comodidad. Y la ubicación.

2026-10-11 • via Nuitee
A
Alex • solo_traveller • mx
10
Pros:

Todo bueno

2026-10-11 • via Nuitee
A
Alex • solo_traveller • mx
10
Pros:

El desayuno incluido

2026-10-11 • via Nuitee
V
Vega • solo_traveller • co
10
Pros:

Ubicación y seguridad.

2026-10-11 • via Nuitee
R
Romero • solo_traveller • mx
5
Pros:

Que no generan una factura de una reservación que no se usó

Cons:

Que no generan una factura de una reservación que no se usó

2026-10-09 • via Nuitee