Ibis Mexico Tlalnepantla

Hotels
•
ibis
8.1 (1056 reviews)
Av Sor Juana Ines De La Cruz Numero 132 Colonia Tlalnepantla Centro , Mexico City , mx

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Quality breakfast
Cons:
Cleanliness issues
Inadequate amenities
Uncomfortable beds

Categories

Cleanliness
6.78
Multiple guests mentioned cleanliness issues, including dirty rooms and bathrooms.
Service
8.77
Despite some issues at the reception, many reviews praised the staff's attentiveness and friendliness.
Location
8.77
The location is commonly described as good and convenient.
Room Quality
7.28
Rooms are generally acceptable but have specific complaints like uncomfortable beds.
Amenities
7.78
Some amenities mentioned are insufficient; issues included missing water and lack of a safe.
Value for Money
8.27
Most guests felt that the hotel offered decent value, though some complained about additional costs.
Food and Beverage
8.77
Breakfast received positive reviews but noted some organization issues.
Overall Experience
8.38
Mixed feelings with good service and location, but cleanliness and amenities need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:43

Property Description

City Views and Convenient Location
Experience stunning city views and a convenient location at Ibis Mexico Tlalnepantla in Mexico City, just 12 km from Basilica of Our Lady of Guadalupe.

Comfortable Rooms with Modern Amenities
Relax in air-conditioned rooms with free WiFi, a flat-screen TV, and a private bathroom. Each room also features a desk for your convenience.

Business Facilities and Delicious Dining Options
Take advantage of the business center, enjoy a meal at the on-site restaurant, or grab a snack at the bar. Don't miss the buffet or American breakfast options during your stay.

Book now at Ibis Mexico Tlalnepantla for a memorable and convenient stay in Mexico City!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs MXN 40 per day.

Location

Guest Reviews

8.1
Based on 1056 reviews
Cleanliness: 6.78
Service: 8.77
Location: 8.77
Room Quality: 7.28
Amenities: 7.78
Value for Money: 8.27
Food and Beverage: 8.77
Overall Experience: 8.38
S
Sara • couple • mx
8
Está bien pero las habitaciones tienen detalles
Pros:

El personal muy amable y eficiente. La habitación ok

Cons:

Siempre que me quedo me dan la habitación al final del pasillo y NO me gusta.
La puerta del baño rechina y no se mantiene en su lugar. La luz del espejo completo estuvo parpadeando toda la noche

2026-02-13 • via Nuitee
E
Esmeralda • family_with_children • mx
10
2026-02-12 • via Nuitee
E
ENOCH • extended_group • mx
7
Pros:

EL DESAYUNO ESTA BIEN, TIENEN VARIEDAD EN EL BUFET, LA UBICACIÓN ES MUY BUENA

Cons:

EL PERSONAL DE RECEPCION POCO AMABLE, OTRA COSA ES QUE NO DESCANSAS MUY BIEN YA QUE SE ESCUCHA BASTANTE RUIDO ENTRE UN CUARTO Y OTRO. TAMPOCO NOS GUSTARON LOS COLORES DE LA HABITACION, MUY POCO CALIDOS.

2026-02-10 • via Nuitee
C
Claudia Angélica • couple • mx
10
More yummy breakfasts
Pros:

All very clean and nice

Cons:

No parking space

2026-01-31 • via Nuitee
A
ALEJANDRO • family_with_children • mx
8
2026-01-31 • via Nuitee
E
Edwin • solo_traveller • co
10
2026-01-29 • via Nuitee
R
Roxana • solo_traveller • mx
5
Pros:

La ubicacion

Cons:

La cama estaba muy fea no tenia colchon solo era una colchoneta delgada

2026-01-29 • via Nuitee
T
TLR • solo_traveller • mx
9
NO ME HAN MANDADO LA FACTURA DE LA RESERVACION 6434375316
2026-01-28 • via Nuitee
M
Marcela • couple • ec
10
2026-01-28 • via Nuitee
E
Ernesto • family_with_children • mx
10
2026-01-26 • via Nuitee
V
Villalobos Ledesma • family_with_children • mx
10
2026-01-26 • via Nuitee
H
Hellen • family_with_children • cr
8
Pros:

Muy limpio, comida muy rica!!!

Cons:

Cómo viajeros, queda muy largo de todas las atracciones, hay que alquilar auto o pagar uber siempre, hay que tomar muchos autobuses para llegar a Bellas Artes por ejemplo!

2026-01-26 • via Nuitee
E
Emanuel castillo • family_with_children • mx
9
2026-01-23 • via Nuitee
J
Jaime • solo_traveller • us
10
Very convenience, clean and comfortable
Pros:

Everything

Cons:

Nothing

2026-01-23 • via Nuitee
M
Miguel Angel • family_with_children • mx
10
Pros:

Permiten mascotas

2026-01-23 • via Nuitee
J
JOSE ADRIAN ARTURO • couple • mx
9
Buena a regular
Pros:

La ubicación y el servicio de atender el piso de la habitación, casi todo el personal amable

Cons:

El bufete y el personal que lo atiende

2026-01-22 • via Nuitee
R
Rey • family_with_children • mx
10
Pros:

Las instalaciones, ,en general todo muy bien !!

2026-01-22 • via Nuitee
M
mario cesar • couple • mx
1
Pros:

nada

Cons:

todo

2026-01-21 • via Nuitee
H
Helmer Eugenio • family_with_children • co
10
Satisfecho
Pros:

Los desayunos estuvieron buenos.

2026-01-20 • via Nuitee
D
Del Bajio • family_with_children • mx
9
Pros:

Ubicación

Cons:

La limpieza del sanitario y el desayuno, la fruta pasaba de madura.

2026-01-20 • via Nuitee