Quality Inn & Suites Gorham Riverside

Hotels
Quality Inn
8 (428 reviews)
130 Main Street Building A , Gorham , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Maintenance issues
Limited amenities

Categories

Cleanliness
7
Negative sentiments about room cleanliness and maintenance issues were prevalent.
Service
8
Some helpful staff noted, but also instances of rudeness.
Location
10
Great location close to bars and restaurants.
Room Quality
7.5
Mixed reviews regarding room comfort and maintenance.
Amenities
6.5
Hot tub and pool were out of order; many amenities were lacking.
Value for Money
9
Decent price for the location, but additional fees caused concern.
Food and Beverage
7
Breakfast offerings were very limited, leaving room for improvement.
Overall Experience
9
Despite several complaints, many guests enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:08

Property Description

Luxurious Amenities

Indulge in the indoor pool, sauna, and hot tub for a relaxing stay. The hotel also offers a game room and gym for entertainment and fitness needs.

Convenient Location

Situated just 2.6 km from the White Mountain National Park, this hotel provides easy access to outdoor adventures and scenic views. Guests can also explore the nearby Wildcat Ski Resort and Settlers’ Green Outlet Village.

Comfortable Accommodations

Each room at Royalty Inn is equipped with a refrigerator, microwave, and work desk. Stay connected with wired internet access and unwind in the well-appointed rooms after a day of exploration.

Book your stay at Royalty Inn now for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 428 reviews
Cleanliness: 7
Service: 8
Location: 10
Room Quality: 7.5
Amenities: 6.5
Value for Money: 9
Food and Beverage: 7
Overall Experience: 9
H
Haechin family_with_children us
9
2026-03-23 via Nuitee
D
dbp couple us
8
Cons:

SO you pay on booking .com after they give you a price, and when you arrive they will charge an extra fee
and call it a convenience fee. It almost seems like false advertising no mention of this fee in booking .com.
you won't get the room without coughing up the extra money, seems almost like a scam...
This has never happened with any other booking..

2026-03-23 via Nuitee
F
François extended_group ca
7
Méfier Vous des frais caché
Pros:

À proximité du Mont Washington

Cons:

À l'arrivée là préposée à la réception ma charger 15$ comptant supplémentaire car apparemment le Wi-Fi et le stationnement n'était pas inclus car j'ai payé ma réservation sur internet... très louche comme façon de procéder

2026-03-19 via Nuitee
M
Michael family_with_children ca
7
2026-03-10 via Nuitee
E
Eric couple us
1
Horrrible and terrible service who only cared about money and charging hidden ammenty fees.
Pros:

Leaving, It was a terrible experience. I checked in and checked back out within a half hour. The room was disgusting, dirt all over the room, peeling paint, pictures upside down, dirty bathroom. Large black spots on the bed and what appeared to be large reddish brown blood like stains on the lamp shade and underside of the bed. Staff did not care one bit. DO NOT STAY HERE. A cardboard box would be better quality.

Cons:

It was a terrible experience, DO NOT STAY HERE. I checked in and checked back out within a half hour. The room was disgusting, dirt all over the room, peeling paint, pictures upside down, dirty bathroom. Large black spots on the bed and what appeared to be large reddish brown blood like stains on the lamp shade and underside of the bed. Staff did not care one bit and I have called over 8 times to talk to a manager or owner and have been given an endless runaround and they somehow dont know when they work on the schedule next or I always just missed them even tho I called before and after both times they've told me to call. Not to mention that the pool is located in another building which is annoying during winter but doesnt matter and they charge a hidden ammenities fee when you arrive. DO NOT STAY HERE. A cardboard box would be better quality.

2026-03-09 via Nuitee
M
Meir extended_group us
5
Adequate
Pros:

We were able to be moved on-site to a double-bed from a single-bed room with a small surcharge, which was great. Location is also very convenient and easy to access within Gorham though do not expect to access much by foot in winter.

Cons:

Real rate diverged from rate listed on Booking, building and room layout is awkward (ended up in a room with virtually no natural light), cleanliness is merely okay, and the breakfast is symbolic at best.

2026-03-06 via Nuitee
H
Hildreth couple us
10
Pros:

Size of the room for 2 with hiking gear, plenty of space to share, bed was comfortable...coffee was great! Breakfast the following morning before we went on day 2 of hiking was perfect ! Look forward to staying again soon.

2026-03-03 via Nuitee
R
rhonda couple us
10
Easy check in process, staff very friendly, room was very clean.
Pros:

The cleanliness

Cons:

N/A

2026-03-01 via Nuitee
T
Thomas couple us
1
Won’t be staying here again
Pros:

In a decent location

Cons:

Pictures below of what to expect. Overall disappointing. Stained bedding, dirty floors, cracked shower handle. The hot tub and pool were filthy. Sauna freezing cold and no gym to be seen like the one in the pictures. Front desk charged an $8 per night “cleaning fee” upon arrival after I had already booked and paid in full online. Bottom line this place is shady and not worth staying at. Much better options in the area

2026-01-29 via Nuitee
B
Babbitt family_with_children us
4
Guest service was great, but the hot tub was not working. The pool was hotter than the hot tub.
Pros:

Guest service was great, but the hot tub was not working. The pool was hotter than the hot tub.

Cons:

The hot tub was the reason we chose this hotel & it was cold.

2026-01-29 via Nuitee
K
Kamber family_with_children us
5
2026-01-20 via Nuitee
V
Victoria family_with_children us
8
Pros:

Very friendly and clean

2026-01-20 via Nuitee
W
William solo_traveller us
9
staying again in 2026.
Pros:

Great.

Cons:

Rain.

2026-01-19 via Nuitee
P
Paul couple us
6
2026-01-15 via Nuitee
J
Jason family_with_children us
4
Room was OK for the price.
Pros:

Room was dated, but clean. Breakfast was OK.

Cons:

The room had a weird smell upon entering. Bathtub took a bit to drain. The hot tub looked nasty - film floating over entire top of water. Pool water was cloudy. No showers available to use before getting in. No pool towels available.

2026-01-15 via Nuitee
M
Mario couple us
9
2026-01-13 via Nuitee
K
Karine extended_group ca
6
2026-01-07 via Nuitee
M
Mathis extended_group ca
5
2026-01-07 via Nuitee
L
Lisa family_with_children us
2
Pros:

The hot tub and pool were nice.

Cons:

The place needs alot of work things we're broken everywhere. The beds are so uncomfortable. There's nothing to do in the town.

2026-01-02 via Nuitee
L
Lovell family_with_children us
10
Pros:

We love staying here! It's a nice, quiet area

2025-12-28 via Nuitee