Villa Rose

Hotels
OYO Rooms
4.1 (292 reviews)
30 - 31 Princes Road , Great Yarmouth , gb

Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Non-smoking throughout
Key access
Free wired internet
Self parking (surcharge)
Internet access
Housekeeping on request
Covered parking

Review Highlights

Pros:
Location was somewhat appreciated
Some positive mentions of service
Cons:
Hotel was closed
Poor cleanliness
Misleading information on the booking

Categories

Cleanliness
3.31
Very negative comments regarding the hotel's condition and cleanliness.
Service
5.78
Many reviews mention poor service but standard for expected hotel tier.
Location
4.82
Location was somewhat appreciated but overshadowed by overall negative experiences.
Room Quality
3.27
Negative feedback on the room quality and condition.
Amenities
3.3
Limited amenities were out of service; generally poor experience.
Value for Money
3.26
Guests felt misled and taken advantage of regarding money paid for service not rendered.
Food and Beverage
5.31
Not applicable due to hotel being closed, but few mentions of quality if available.
Overall Experience
3.78
Overwhelmingly negative experiences leading to dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:55

Property Description

Individually Themed Rooms
Experience the charm of Villa Rose with uniquely decorated rooms, each offering a private bathroom and modern amenities.

Convenient Location
Situated a mere 83 metres from the beach and a short stroll from the town centre, Villa Rose provides easy access to the best attractions and entertainment options.

Nearby Attractions
Explore the vibrant surroundings with Britannia Pier, Britannia Pier Theatre, and Marine Parade's nightlife just minutes away.

Book now to enjoy a delightful stay at Villa Rose, where comfort meets style.

Important information:

To ensure a seamless check-in experience at our contactless property, please take note of the following information to receive your Access Codes prior to your arrival:

1. Valid Mobile Number:
   - Please provide a valid mobile number during the booking process.
   - All communication from the property will be sent to you via WhatsApp or text a few days before your check-in date.

2. Payment:
   - Any outstanding payment for the rooms will be charged to your payment card before your check-in date.
   - This ensures a smooth check-in process and allows us to prepare for your stay.

3. Credit Card Authorization:
   - For your convenience and to cover any incidentals or damages during your stay, we kindly request your credit card details.
   - A secure link will be provided before your check-in date to safely save your card information.

4. Online Check-in:
   - As a contactless self-check-in property, please complete the online check-in form once received on WhatsApp or Text with your valid ID card before arrival.
   - This will expedite the check-in process and enable us to provide you with the necessary access codes.

5. Arrival and Departure Time:
   - Access codes to your room will be activated at the standard check-in time of the property and deactivated at the standard check-out time.
   - To assist you better, please inform us in advance of your expected arrival and departure times.

6. Booking Fee:
   - A booking fee is charged upon confirmation of your reservation.
   - This fee covers essential services such as 24/7 customer support, advanced technology tools, and guest promotions.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 5 per day.

Location

Guest Reviews

4.1
Based on 292 reviews
Cleanliness: 3.31
Service: 5.78
Location: 4.82
Room Quality: 3.27
Amenities: 3.3
Value for Money: 3.26
Food and Beverage: 5.31
Overall Experience: 3.78
J
Jacqueline couple gb
1
Crap
Pros:

Can stay there not open

Cons:

The fact it's not open

2026-01-19 via Nuitee
C
Corral couple gb
1
Didn’t even stay the night
Pros:

Nothing

Cons:

Wasn’t clean at all dirty room noting clean bins full rubbish all over the room no pillows no shower and no lock on the room at all

2026-01-19 via Nuitee
P
Paul family_with_children gb
1
Pros:

Nothing as it was closed down so I expect a full refund

2026-01-19 via Nuitee
K
Kelly family_with_children gb
1
NOT EVEN OPEN AFTER LOTS OF CALLS TO YOURSELF
Pros:

Nothing it was open !!!

Cons:

Everything was the worst experience of my life
Shambolic !!!

2025-09-10 via Nuitee
P
philip couple gb
6
Pros:

We stopped at the dolphin hotel it was nice and quiet the bedroom was large and clean and we couldn't knock the location if we ever went back to great Yarmouth we would stay again

Cons:

We booked the villa rose only to be told they were having work done at their hotel. They then told us we were going to the dolphin hotel only to get a call back saying we were going to be staying at the Carlton hotel as an upgrade but when we got to the carlton hotel we were told we were staying at the dolphin hotel .

2025-08-24 via Nuitee
E
Ewa solo_traveller gb
1
2025-08-16 via Nuitee
D
Denise family
2
Pros:

Didn't get to go into hotel as closed down. Custom house said company dissolved 2023

2025-08-15 via Nuitee
L
Lynne family_with_children gb
1
Avoid Avoid Avoid
Pros:

Do not book here ! They take your booking, they take your money AND THEY RE NOT EVEN OPEN !!!! I got an email to say entry detailsbwill be sent as self check in to then get an email saying they are closed for renovation. I WANT MY MONEY BACK IMMEDIATELY

Cons:

Taking bookings and people's money when they know they are closed !!!!

2025-08-13 via Nuitee
M
Mark family_with_children gb
1
Not happy!
Pros:

Nothing, location was ok but that's it , sorry.

Cons:

I looked at the reviews, so on Thurs l took a look for myself and was shocked.It certainly didn't look like a running guest house and as my young grandchildren start it looked like a haunted house and they were terrified to go in. I did call the customer service helpline to explain and they said there's nothing you all could do about it, l was absolute shocked. The whole issue completely messed up the end of my holiday, l am totally unsatisfied.

2025-08-04 via Nuitee
R
Rush couple gb
1
Absolutely awful.
Pros:

I am completed disappointed in this stay. Now can not get any contact for a refund.

Cons:

Couldn’t even access it.

2025-08-04 via Nuitee
M
Martin partner
2
Pros:

What I didn't like was u changed us to the dolphin hotel.
Which was the worst hotel I ever stayed in no person at reception had to go to another hotel to get the entry pass to get in which broke on our third day, No bar No service . The hotel itself was falling apart the rooms were crap (if u want photos I can send). Glass doors and windows smashed. I could keep going but what's the point I'm getting more annoyed the more I keep thinking about it.

2025-08-03 via Nuitee
P
Philip friends
2
Pros:

Hotel was closed when we got to it my friend was crying so we had to stay somewhere and we won't go near it again very poor from the outside very disappointed with everything

2025-08-02 via Nuitee
S
Sharp young couple gb
1
Crap
Pros:

I booked on booking .com and when I arrived we called the number and after 2 hours still no key number to get and and no refund either

Cons:

Nothing

2025-08-01 via Nuitee
B
Ben young couple gb
1
No stay
Pros:

I am still waiting for my refund as we didn’t get to stay in this hovel of a hotel. Police will be noted again and I will post this on every media forum I can. Booking.com couldn’t be more than less helpful

Cons:

As above

2025-07-29 via Nuitee
B
Bernard solo traveller gb
1
Was no stay it'd closed a building site does not exist
Cons:

The place was closed had to sleep on the street the place is closed the phone number does not exist its a building site took my money and others on the street also place needs reporting to police and booking. Com want my money back as I got nothing in return

2025-07-28 via Nuitee
L
Lobb family with young children gb
1
Bad
Pros:

I didn't stay here as OYO cancelled our stay.
I am still waiting for a FULL REFUND And have been requesting this for 1 months now, with no joy. I will NOT be booking with OYO ever again

2025-07-22 via Nuitee
C
Cttnflfff group gb
1
Bad
2025-07-14 via Nuitee
L
Levi partner
2
Pros:

It was closed.. locked up..tel number on the property was disconnected..was told its been empty for some time..THIS IS A RIP OFF..

2025-07-13 via Nuitee
P
Pilkington family with young children gb
3
Poor
Pros:

Checking out

Cons:

I've been asked to leave a review but I didn't actually stay this hotel, I booked it and about ten minutes later I had a missed call while at work, attempted to listen to the voicemail but it was a pretty poor quality message but I managed to make out "villa rose room you have booked isn't available as the property is being renovated we have moved your booking to....." Couldn't make out the hotel name, no email to confirm the new hotel, directions nothing. Called the number back and they took forever to even find my booking and when requested they send me the hotel details via email i was told they couldn't send me a confirmation, told the person on the call that I will need the information in writing so I have it to refer to when travelling. I did receive an email in the end. And then to the hotel we were moved to, for the money I paid was not expecting much, never do when booking cheap but took a bath after a day of travelling and then went out, we were in the arcades for 3 hours and when we got back there was still an inch of the bath water draining through, shower the following morning turned into a bath for my feet. Awful drainage and our room was the first in the corridor and the door that opens to go down that hallway just slams constantly. But like I said that's not this hotel because I booked here but got put there so this one may actually be better

2025-06-30 via Nuitee
K
Khurram
2
Pros:

Unable to get into the property. The hotel closed down a while ago but continues to fleece money from unsuspecting customers

2025-06-30 via Nuitee