Hotel Cardiff

Hotels
8.3 (1611 reviews)
Sint-Sebastiaanstraat 4 , Ostend , be

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Central location
Cons:
Cold rooms
Outdated decor
Lack of personal welcome

Categories

Cleanliness
8.01
Some concerns about the quality of towels and the bathroom.
Service
8.48
Very friendly and helpful staff, exceptional service at breakfast.
Location
8.52
Excellent central location, very quiet despite being near the city center.
Room Quality
7.47
Some rooms reported to be outdated and cold.
Amenities
8
Adequate but could benefit from heating in bathrooms.
Value for Money
8.46
Good value, especially for the location.
Food and Beverage
9.01
Excellent breakfast offerings, well-received by guests.
Overall Experience
8.48
A generally positive experience with several repeat visitors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:47

Property Description

Spacious Rooms with Modern Amenities

Hotel Cardiff, just 350 meters from the beach, offers a variety of room options including Classic and Modernised rooms. Each room is equipped with a refrigerator, USB sockets, flat-screen TV, and a work desk, ensuring a comfortable stay for every guest.

Delicious Buffet Breakfast and Lounge

Start your day with a delicious buffet breakfast at the lounge, offering a selection of muesli, yogurt, eggs, bacon, and more. The lounge, designed in a Modern Art Deco Style, is the perfect spot to enjoy a coffee or a traditional English Afternoon Tea.

Convenient Location with Easy Access to Attractions

Located near Ostend's main shopping streets, Hotel Cardiff is within walking distance of Leopold Park and Maria Hendrika Park. With public transport stops nearby and the train station just 900 meters away, exploring the city is convenient for guests.

Book your stay at Hotel Cardiff now and experience the perfect blend of comfort and convenience during your Ostend getaway.

Important information:

Please note that the hotel does not accept children under 5 years of age. This is due to licensing.

Check-in is always handled via a self check-in kiosk. You will receive your personal check-in instructions digitally on the night before your arrival or on the day of your arrival. There is no physical reception on-site, but our digital reception is available 24/7 via WhatsApp at +32 59/70 28 98 should you have any questions before or during your stay.

The lounge is only open strictly on reservation or for events/groups and Afternoon Tea reservations.

Breakfast is only available from April to October. From October to April breakfast is only available during the weekends and national holidays. Strictly on reservation request only.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 7 and older are allowed.
    People 7 years old and over stay for € 40 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1611 reviews
Cleanliness: 8.01
Service: 8.48
Location: 8.52
Room Quality: 7.47
Amenities: 8
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.48
C
Carine • extended_group • be
8
We hebben ervan genoten
Pros:

Proper en ontbijt

Cons:

Alles oke, kleine tip koffie op kamer

2026-05-09 • via Nuitee
N
Nora • solo_traveller • be
1
2026-05-09 • via Nuitee
S
Servet • couple • be
8
C’est un hôtel avec un bon rapport qualité prix .
Pros:

Propreté ,proche de tout ,petit déjeuner très correct .

Cons:

Pas de réception , chambre un peu trop petite .

2026-05-08 • via Nuitee
P
Philippe • solo_traveller • be
6
Hotel bas de gamme
Pros:

Rien de spécial

Cons:

Eau dans la salle de bain et dans la chambre après chaque douche
Chambre pas prête quand nous sommes arrivés à 17.00
Pas de place dans l’espace petit déjeuner et longue attente pour avoir un café

2026-05-07 • via Nuitee
M
Martine • solo_traveller • be
8
Leuk intermezzo, niets op aan te merken.
Pros:

Fijne kleine kamer. Misschien wat extra's zoals papieren zakdoekjes in de badkamer.
Lekker ontbijt en rustig s nachts.

Cons:

Geen opmerkingen

2026-05-07 • via Nuitee
V
Vangansbeck • solo_traveller • be
10
Pros:

L hôtel n ai pas loin de la gare et de la digue hôtel propre et calme

2026-05-06 • via Nuitee
C
Carmen • solo_traveller • lu
8
Unkompliziert und freundlich
Pros:

Es war frisch renoviert und super sauber. Bei Fragen ging das ganz unkompliziert über WhatsApp mit einer schnellen und freundlichen Reaktion. Auch ein Raum zur Kofferaufbewahrung ist vorhanden mit ganztägigem Zugriff.

Cons:

Wir hatten ein 3-Bett-Zimmer. 2 Betten waren super bequem, das 3. Bett war ein bisschen hart.

2026-05-04 • via Nuitee
S
Spela • couple • si
9
Pros:

Perfect breakfast, superb location.

Cons:

At the moment they are renewing building just near, so it is a bit noisy during the day. Bathroom is very small.

2026-05-04 • via Nuitee
F
Francisca • solo_traveller • be
6
Bof
Pros:

L emplacement et la chambre 3 personnes

Cons:

La chambre de 2 personnes, pas de porte à la salle de bain, pas de porte valise, vraiment trop petit...au restaurant à deux reprises on nous change de place car table de 6 nous étions 5 , puis on y installe 5 personnes....bizarre et deplaisant

2026-05-04 • via Nuitee
B
Beatrix • solo_traveller • at
5
2026-05-03 • via Nuitee
K
Krier • solo_traveller • be
7
Weekend détente
Pros:

L'hôtel était très agréable propre déjeuner copieux

Cons:

L'encodage par la machine pas fait pour les gens en difficulté j'ai dû assister mon fils à distance pour qu'il puisse venir sa carte pour sa chambre

2026-05-03 • via Nuitee
T
Thierry • solo_traveller • be
8
Pros:

Rapport qualité prix

2026-05-01 • via Nuitee
A
Alfons • couple • be
9
Ontspannend.
Pros:

Uitstekend ontbijt al hadden we persoonlijk de mogelijkheid wat vroeger gehad dan 8u45. Kamers zo goed als nieuw. Duidelijke communicatie ivm inchecken enz.

2026-05-01 • via Nuitee
D
DEBUYSSCHERE • solo_traveller • fr
8
2026-05-01 • via Nuitee
R
Radu • couple • be
9
Très chouette chambre avec salle de bain privative au coeur d'Ostende
Pros:

propreté, confort et modernité

Cons:

-

2026-04-30 • via Nuitee
A
Aura-lee • extended_group • be
9
2026-04-30 • via Nuitee
M
Martine • solo_traveller • be
9
2026-04-29 • via Nuitee
F
Frank • solo_traveller • be
10
2026-04-28 • via Nuitee
L
Lidia • solo_traveller • ro
10
Pros:

Easy self check-in, clean and spacious room, comfortable beds, good breakfast. We liked it very much that the hotel is in walking distance from the sea.

2026-04-28 • via Nuitee
A
Amelia • family_with_children • gb
10
Great stay
Pros:

The location is perfect, everything is close by and easy to reach. Check-in was very smooth and simple, no staff needed, which made everything fast and convenient. The hotel is very quiet, no noise at night at all. Breakfast was excellent and everything was very fresh. Also one of the cleanest hotels I have ever stayed in. Really enjoyed my stay and would definitely come back.

2026-04-28 • via Nuitee