Hotel Cardiff

Hotels
8.3 (1535 reviews)
Sint-Sebastiaanstraat 4 , Ostend , be

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Central location
Cons:
Cold rooms
Outdated decor
Lack of personal welcome

Categories

Cleanliness
8.01
Some concerns about the quality of towels and the bathroom.
Service
8.48
Very friendly and helpful staff, exceptional service at breakfast.
Location
8.52
Excellent central location, very quiet despite being near the city center.
Room Quality
7.47
Some rooms reported to be outdated and cold.
Amenities
8
Adequate but could benefit from heating in bathrooms.
Value for Money
8.46
Good value, especially for the location.
Food and Beverage
9.01
Excellent breakfast offerings, well-received by guests.
Overall Experience
8.48
A generally positive experience with several repeat visitors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:47

Property Description

Spacious Rooms with Modern Amenities

Hotel Cardiff, just 350 meters from the beach, offers a variety of room options including Classic and Modernised rooms. Each room is equipped with a refrigerator, USB sockets, flat-screen TV, and a work desk, ensuring a comfortable stay for every guest.

Delicious Buffet Breakfast and Lounge

Start your day with a delicious buffet breakfast at the lounge, offering a selection of muesli, yogurt, eggs, bacon, and more. The lounge, designed in a Modern Art Deco Style, is the perfect spot to enjoy a coffee or a traditional English Afternoon Tea.

Convenient Location with Easy Access to Attractions

Located near Ostend's main shopping streets, Hotel Cardiff is within walking distance of Leopold Park and Maria Hendrika Park. With public transport stops nearby and the train station just 900 meters away, exploring the city is convenient for guests.

Book your stay at Hotel Cardiff now and experience the perfect blend of comfort and convenience during your Ostend getaway.

Important information:

Please note that the hotel does not accept children under 5 years of age. This is due to licensing.

Check-in is always handled via a self check-in kiosk. You will receive your personal check-in instructions digitally on the night before your arrival or on the day of your arrival. There is no physical reception on-site, but our digital reception is available 24/7 via WhatsApp at +32 59/70 28 98 should you have any questions before or during your stay.

The lounge is only open strictly on reservation or for events/groups and Afternoon Tea reservations.

Breakfast is only available from April to October. From October to April breakfast is only available during the weekends and national holidays. Strictly on reservation request only.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 7 and older are allowed.
    People 7 years old and over stay for € 40 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1535 reviews
Cleanliness: 8.01
Service: 8.48
Location: 8.52
Room Quality: 7.47
Amenities: 8
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.48
M
Martine • couple • be
7
Spijtig maar helaas
Pros:

De hygiëne en de gebruiksvriendelijkheid. Alleen jammer dat we ondanks ons vriendelijk verzoek om 2 aparte dekbedjes te krijgen toch onder een dubbel dekbed moesten liggen. Dat is ons nog nooit geweigerd namelijk. Ieder ander hotel waar we verbleven kon dat wel regelen. En de uitleg dat ze daar niet over beschikten sloeg op niks. Het hotel was namelijk niet eens volgeboekt. Zeer jammer! Mijn man is een schattige woeler, ik niet. Dus wij hebben niet goed geslapen!

Cons:

Zie boven !

2026-03-15 • via Nuitee
A
Arlepain • couple • be
10
Pros:

Chambre spacieuse , petit terrasse sympathique , beaucoup de choix de chaîne à la télévision, lits , confortable. Très bon petit déjeuner. L hôte est très sympa

2026-03-12 • via Nuitee
P
Pierre • couple • be
7
Pros:

Prêt de tout plage train etc

2026-03-09 • via Nuitee
C
Catherine • solo_traveller • be
8
☀️🌊🐚☀️🌊🐚☀️🌊
Pros:

Son côté pratique

Cons:

L’absence de personnel

2026-03-06 • via Nuitee
C
Cierlicki • solo_traveller • be
10
2026-03-05 • via Nuitee
I
Ingrid • solo_traveller • be
9
Pros:

L'emplacement, le confort, la propreté

Cons:

Une petite machine à café aurait été un plus ( basse saison donc pas de petit déjeuner)

2026-02-28 • via Nuitee
M
Matthijs • couple • fr
9
perfekt!!
Pros:

Ontbijt was super!Locatie het centrum,dus perfekt! en badkamer was nieuw!!

Cons:

niks

2026-02-23 • via Nuitee
P
Philippe • couple • be
8
2026-01-29 • via Nuitee
S
Stefan • couple • de
9
2026-01-25 • via Nuitee
U
Uyttenhove • couple • be
3
2026-01-21 • via Nuitee
R
Richard • family_with_children • fr
10
Agréable et bien situé
Pros:

Tout se fait facilement à pied. Ma chambre était propre et confortable. Le système de check-in autonome a très bien fonctionné, c’est vraiment pratique Je garde l’adresse pour une prochaine fois.

2026-01-20 • via Nuitee
F
Folosie • family_with_children • be
10
Heel fijn verblijf gehad
Pros:

Kamer was proper en comfortabel. Ligging is top, dichtbij de zeedijk en in het centrum. Het zelf inchecken ging vlot. De nieuwe, moderne lift is echt een pluspunt. Alles liep gewoon zoals het moest. We komen binnen 2 weken terug!

2026-01-20 • via Nuitee
L
Lieze • extended_group • nl
10
Prijs kwaliteit prima
Pros:

Kamer netjes; s'avonds zeer goed geslapen, prima bedden en top locatie, check-in makkelijk, meer moet het niet zijn

Cons:

/

2026-01-20 • via Nuitee
M
Micheline • couple • be
7
Pros:

Facilité prestation du centre ville

Cons:

Les travaux et le bruit des mouettes , et manque d un accessoire dans la salle de bain ( brossé WC)

2026-01-19 • via Nuitee
C
Carine • couple • be
7
2026-01-19 • via Nuitee
J
Jimmy • couple • gb
10
Easy check-in
Pros:

Check-in was smooth and secure through the system. The room was clean, and the staff were easily reachable via message and Whatsapp. It was ideal for us.

Cons:

Had a great stay

2026-01-19 • via Nuitee
J
Jean • solo_traveller • fr
10
2026-01-19 • via Nuitee
R
Rhi • extended_group • be
10
Echt genoten
Pros:

De kamer zag er heel fris en nieuw uit. Het was compact, maar slim ingericht. Alles was aanwezig voor een comfortabel verblijf. Ontbijt heel verzorgd x

2026-01-19 • via Nuitee
F
Fernando • couple • at
10
2026-01-19 • via Nuitee
J
John • extended_group • gb
10
breakfast was tasty and spotless
Pros:

Loved everything about my stay

The self check-in system made our arrival a breeze... fast, easy, and no front desk lines. My room was modern and super comfortable

2026-01-19 • via Nuitee