Ruby Gold Coast by CLLIX

Hotels
•
CLLIX Apartments & Hotels
8.8 (134 reviews)
9 Norfolk Ave, Surfers Paradise, Queensland, 4217 , Surfers Paradise , AU
61-07-56554324

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Facilities

Fitness facilities
Health or beauty spa nearby
Electric car charging station
Free WiFi
Luggage storage
Wheelchair accessible
Outdoor furniture
Steam room
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Great views
Friendly staff
Cons:
Cleanliness issues
Unattended reception after hours

Categories

Cleanliness
6.78
Several reviews indicated issues with cleanliness, including unclean rooms and bathrooms.
Service
9.75
Most guests commented positively on the service, with staff being described as kind and helpful.
Location
9.79
The location was frequently mentioned as great and convenient, close to Surfers Paradise.
Room Quality
8.24
Room quality was inconsistent; while some rooms were beautiful, others were not well-maintained.
Amenities
9.27
Amenities were generally adequate, though some areas like the outside and pool could improve.
Value for Money
8.73
Mixed sentiments about value; some felt it was overpriced given the quality and cleanliness issues.
Food and Beverage
8.28
Cafe mentioned but not recommended, suggesting food options could be better.
Overall Experience
9.55
Despite some negative aspects, many guests enjoyed their stay and would consider returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 03:58

Property Description

Discover the perfect blend of comfort and convenience at Ruby Gold Coast by CLLIX, where your ideal getaway awaits!

Luxurious Recreational Amenities
Unwind in our outdoor pool, relax in the hot tub, or experience soothing moments in the steam room. We offer everything you need to rejuvenate and recharge.

Spacious, Fully-Equipped Accommodations
Each of our 101 modern guest rooms features a kitchen with full-sized appliances, private balconies, and flat-screen TVs, ensuring a homely feel during your stay.

Prime Location
Centrally located, you're just minutes away from iconic attractions like Surfers Paradise Beach and Cavill Avenue, making it easy to explore Gold Coast's vibrant scene.

Book your stay today and indulge in an unforgettable experience at Ruby Gold Coast by CLLIX!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.
  • The property is professionally cleaned.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Parking

    Parking height restrictions apply

  • General

    Events/parties not allowed

See all policies

Location

Guest Reviews

8.8
Based on 134 reviews
Cleanliness: 6.78
Service: 9.75
Location: 9.79
Room Quality: 8.24
Amenities: 9.27
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.55
K
Kerrianne • solo_traveller • au
9
2 bedroom with older kids
Pros:

The rooms were clean and hardly any noise. It had everything we needed from the kitchen to the bathroom. The bed was comfy and there were plenty of blankets.
Good value for money with older kids. A lot of places won't accommodate 2 adults and 2 young adults at a reasonable price like this place!

Cons:

The pillows weren't great, too big. It would be great to have a few different types of pillows available in the room.

2026-05-16 • via Nuitee
R
Rainbow • solo_traveller • au
8
Pros:

Location

Cons:

Extra towels, sugar and small items were not available for our short stay

2026-05-16 • via Nuitee
M
Matthew • couple • au
5
2026-05-15 • via Nuitee
J
Jack • couple • au
9
2026-05-15 • via Nuitee
Y
Yanjie • extended_group • au
8
2026-05-15 • via Nuitee
A
Andrew • solo_traveller • au
10
Pros:

Everything, the front desk staff are great. Nothing really could be faulted. We always try the Ruby first for availability before we look elsewhere

Cons:

Nothing to fault

2026-05-14 • via Nuitee
R
Robert-John • extended_group • nz
10
2026-05-14 • via Nuitee
P
Phoebe • couple • au
9
2026-05-12 • via Nuitee
M
Matildah • extended_group • au
7
2026-05-12 • via Nuitee
R
Renee • solo_traveller • au
6
2026-05-12 • via Nuitee
E
Eleisha • couple • au
6
2026-05-11 • via Nuitee
P
peri • couple • au
10
Pros:

Views friendly staff

2026-05-11 • via Nuitee
B
Braga • couple • au
9
Pros:

I had a lovely stay at Ruby. It was clean, comfortable, and in a great location. Everything was well organized, and the space felt very welcoming and relaxing. I really enjoyed my time here and would happily stay again.

2026-05-11 • via Nuitee
T
Tahlya • couple • au
4
Cheap but not great
Pros:

Price

Cons:

Uncomfortable bed, tv did not work, next door to children’s hotel loud music from 6am

2026-05-11 • via Nuitee
D
Dang • solo_traveller • au
10
2026-05-11 • via Nuitee
D
Don • solo_traveller • au
7
2026-05-10 • via Nuitee
S
Shaun • couple • au
1
Cons:

Room leaking water

2026-05-10 • via Nuitee
C
Cristina • family_with_children • au
7
Lugar recomendado. Las vistas son preciosas. Levantarte por las mañanas con esas vistas merecen la pena. Precio razona
Pros:

Las vistas eran preciosas, tenía todo lo que necesitas, fácil acceso, muy buen insonorizado.

Cons:

No pude ver YouTube en la televisión del dormitorio. Pese a tener cubiertos no estaba proporcionado 12 tenedores y 2 cucharillas. Pese a estar limpio había muebles que tenían polvo (lamparillas). Cama de matrimonio más pequeña de lo que pensaba. Sartén abollada. Sin cafetería o restaurante

2026-05-10 • via Nuitee
S
shae • couple • au
10
2026-05-10 • via Nuitee
J
Jessica • couple • au
9
Pros:

The room design and Value for money

Cons:

Need to upgrade tv systems to smart TVs

2026-05-09 • via Nuitee