Ruby Gold Coast by CLLIX

Hotels
•
CLLIX Apartments & Hotels
8.8 (134 reviews)
9 Norfolk Ave, Surfers Paradise, Queensland, 4217 , Surfers Paradise , AU
61-07-56554324

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Facilities

Fitness facilities
Health or beauty spa nearby
Electric car charging station
Free WiFi
Luggage storage
Wheelchair accessible
Outdoor furniture
Steam room
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Great views
Friendly staff
Cons:
Cleanliness issues
Unattended reception after hours

Categories

Cleanliness
6.78
Several reviews indicated issues with cleanliness, including unclean rooms and bathrooms.
Service
9.75
Most guests commented positively on the service, with staff being described as kind and helpful.
Location
9.79
The location was frequently mentioned as great and convenient, close to Surfers Paradise.
Room Quality
8.24
Room quality was inconsistent; while some rooms were beautiful, others were not well-maintained.
Amenities
9.27
Amenities were generally adequate, though some areas like the outside and pool could improve.
Value for Money
8.73
Mixed sentiments about value; some felt it was overpriced given the quality and cleanliness issues.
Food and Beverage
8.28
Cafe mentioned but not recommended, suggesting food options could be better.
Overall Experience
9.55
Despite some negative aspects, many guests enjoyed their stay and would consider returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 03:58

Property Description

Discover the perfect blend of comfort and convenience at Ruby Gold Coast by CLLIX, where your ideal getaway awaits!

Luxurious Recreational Amenities
Unwind in our outdoor pool, relax in the hot tub, or experience soothing moments in the steam room. We offer everything you need to rejuvenate and recharge.

Spacious, Fully-Equipped Accommodations
Each of our 101 modern guest rooms features a kitchen with full-sized appliances, private balconies, and flat-screen TVs, ensuring a homely feel during your stay.

Prime Location
Centrally located, you're just minutes away from iconic attractions like Surfers Paradise Beach and Cavill Avenue, making it easy to explore Gold Coast's vibrant scene.

Book your stay today and indulge in an unforgettable experience at Ruby Gold Coast by CLLIX!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.
  • The property is professionally cleaned.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Parking

    Parking height restrictions apply

  • General

    Events/parties not allowed

See all policies

Location

Guest Reviews

8.8
Based on 134 reviews
Cleanliness: 6.78
Service: 9.75
Location: 9.79
Room Quality: 8.24
Amenities: 9.27
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.55
S
Sar • couple • au
6
Would not stay here again mainly due to waterpark noise
Cons:

The water park next door generated a lot of noise

2026-06-27 • via Nuitee
C
Cathy • solo_traveller • au
9
2026-06-27 • via Nuitee
G
Geiza • couple • br
8
2026-06-26 • via Nuitee
G
Geiza • couple • br
9
2026-06-26 • via Nuitee
P
Phillip • couple • au
8
Overall very good
Pros:

Nice room and good location,great views

Cons:

One night was a bit noisy,but can’t do much about that

2026-06-26 • via Nuitee
A
Andrew • extended_group • au
1
0/10 would not recommend this to anyone! It would be a different story if it wasn’t so expensive! But when paying th
Pros:

Friendly staff

Cons:

Absolutely appalling, the room was VERY unclean.

Thick dust on all windowsills, previous guests had wrote their names on them and it was still there!
Every wall was caked in dirt and scratches and one of the beds broken.

The toilet seat was stained and the room did not smell nice!!

2026-06-26 • via Nuitee
S
Sharaya • solo_traveller • au
10
We stayed for the weekend, the kids loved the place, the staff were wonderful
Pros:

The cleanliness, the apartment was spacious & comfortable.

2026-06-26 • via Nuitee
G
Geiza • couple • br
8
2026-06-26 • via Nuitee
K
korota • solo_traveller • au
9
great stay
Pros:

classy , not to expensive nice staff

Cons:

beautiful

2026-06-25 • via Nuitee
M
Mercedes • couple • au
4
2026-06-25 • via Nuitee
D
Daniel • solo_traveller • au
9
Great stay
Pros:

Great staff and amenities

Cons:

Location was farther than anticipated but wad a good trip

2026-06-24 • via Nuitee
E
Elle • extended_group • au
7
2026-06-23 • via Nuitee
A
Annah • family_with_children • au
10
2026-06-23 • via Nuitee
A
Andrew • couple • au
10
A amazing weekend had in a lovely appartment. I will enjoy staying again
2026-06-23 • via Nuitee
S
Sarah • couple • au
8
2026-06-23 • via Nuitee
L
Lovepreet • extended_group • au
2
2026-06-22 • via Nuitee
P
Pattharanant • couple • au
10
Staff friendly
Pros:

Easy parking

Cons:

2 bedroom want 2 king bed too

2026-06-22 • via Nuitee
C
Charlotte • extended_group • gb
9
Pros:

couldn’t fault it! great stay

2026-06-22 • via Nuitee
M
Matthew • solo_traveller • au
8
Pros:

Location..the views and place was a very decent size.

Cons:

Not 100 percent clean so if ya some fancy person go somewhere else lol

2026-06-22 • via Nuitee
S
Stacey • couple • au
9
2026-06-21 • via Nuitee