Goodrich Suites, Jakarta

Hotels
9.4 (87 reviews)
JL. PANGERAN ANTASARI NO.60, CIPETE UTARA, KEBAYORAN BARU , Jakarta , id

Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Spacious rooms
Helpful staff
Comfortable beds
Beautiful decoration
Great experience for some guests
Cons:
Uncleanliness
Noise from nightclub
Inadequate room amenities
Poor value for a 5-star hotel

Categories

Cleanliness
8.34
Numerous complaints regarding unclean carpets, furniture stains, and unsanitary water.
Service
10
Staff were noted as helpful but there were complaints about inadequate responsiveness to noise issues.
Location
8.84
Criticism for the horrendous traffic and noise from the nightclub above.
Room Quality
9.84
Mixed reviews; some stated the room was good despite issues like the ceiling flooding and aged furniture.
Amenities
8.84
Inadequate room amenities noted; not enough towels and poor quality of supplied essentials.
Value for Money
9.34
Perceived as lacking value given the issues experienced compared to expectations of a 5-star rating.
Food and Beverage
10
Breakfast had a variety but food appreciation diminished due to it cooling off quickly.
Overall Experience
10
Mixed reviews with some positive experiences, particularly in hospitality and room aesthetics.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:20

Property Description

Luxurious 5-Star Stay in Jakarta

Exquisite Dining and Wellness Facilities
Indulge in a culinary journey at the hotel's restaurant, unwind at the fitness centre, or socialize at the bar. The outdoor swimming pool offers a refreshing retreat, complemented by a 24-hour front desk for your convenience.

Elegant Rooms and Top-Notch Services
Experience unparalleled comfort in well-appointed rooms with thoughtful amenities. Benefit from room service and a dedicated concierge service throughout your stay. Stay connected with complimentary high-speed WiFi.

Convenient Location and Nearby Attractions
Located just 6 km from Pacific Place, with Plaza Senayan and Pondok Indah Mall within easy reach. Explore the city effortlessly, with Halim Perdanakusuma Airport a short distance away.

Experience luxury and convenience at Goodrich Suites, Jakarta.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.4
Based on 87 reviews
Cleanliness: 8.34
Service: 10
Location: 8.84
Room Quality: 9.84
Amenities: 8.84
Value for Money: 9.34
Food and Beverage: 10
Overall Experience: 10
M
Monica Laura family_with_children au
8
2025-12-01 via Nuitee
L
Luke couple ae
1
Worst Hotel! Not 5 Star! AVOID!
Cons:

AVOID! I am English expat visiting Jakarta from Dubai for first time. I am a Chartered MRICS buildings professional and regularly stay in 5 star hotels while travelling for work and tourism. I booked a Goodrich Hotel Suite for 14 night based on their good online photos and marketing, however, was quickly disappointed when I discovered;

1. Dont be fooled by their marketing online. The building and its interior is in need of serious refurbishment and maintenance;
1.1 The ceiling of my suite flooded due to a AC leak overnight and filled the floor of my room with water during my first night, we had to be moved to another Royal Suite the next morning.
1.2 Carpets and furniture everywhere have visible stains, leaves you feeling unsanitary and unclean.
1.3 Furniture, wall paper and finishes are showing signs of age and lack of proper upkeep.
1.4 Water is unsanitary and not fit for purpose in the bathroom, so forget using the free standing bath tub, the water is yellow/orange and dirty.

2. There is a nightclub above the hotel rooms on Level 8 that can be heard LOUDLY from your Level 6 Royal Suite UNTIL 1.30AM. BOOM BOOM BOOM! FORGET trying to SLEEP.
2.1 I was sick with flu, I called reception at 12.30am to complain about the noise from the nightclub and was told to call back tomorrow morning and speak to the manager. Basically "put up with it and shut up".

3. The old LG TV and remote didn't work, was clunky and slow to navigate Netflix and YouTube.

4. Very BAD location! The Car Traffic is horrendous in this particular area of South Jakarta. Avoid this location if you want to visit any tourist hot spots, restaurants or popular malls.

5. Room Amenities;
5.1 Rooms lack attention to the guests needs, I was booked for 2 persons, yet only 1 large towel, 2 small bottles of water, 1 toilet roll and 2 clothes hangers were provided. I had to make multiple calls to Housekeeping to get my room fit for purpose once I arrived.
5.

2025-11-20 via Nuitee
M
Melati Sekar couple id
4
2025-10-23 via Nuitee
S
Shane solo_traveller au
10
2025-10-22 via Nuitee
A
aiman couple eg
5
2025-10-16 via Nuitee
A
Adam solo_traveller de
7
Nice hotel, great rooms, noisy location.
Pros:

Nice big room with good bathroom, staff helpful. Comfortable bed. Beautiful decoration.

Cons:

Incredibly noisy road in front of hotel. Area not really walkable.
Very loud music (because of the road?) in the lobby, crackling through bad, tired speakers. Please replace the speakers!
Breakfast with plenty of variety but it usually went cold very fast as the food heaters were turned down.
Upstairs restaurants did not have no-smoking areas.

2025-10-05 via Nuitee
O
OMAR family_with_children sa
1
Cons:

الغرفه حلوه
مناشف مو نظيفه و ممزقه
طلبت جديد نظيف جالى وصخ
طلبت مخدات جديده ولا تم توفير
مخدات قديمه ولا نظيفه
مويا حاره تجي بعد 10د

2025-09-14 via Nuitee
N
Nur Sahirrah
8
Pros:

The room was spacious, and we really appreciated the large bathroom. The room looks really nice. The bed was comfortable, though we did feel a little itchy lying on it. We checked for bedbugs and found none, so perhaps the room had been unused for a while. The space also felt a bit dusty. We didn’t see many guests around, but since we were only staying for one night, it wasn’t a big issue. Overall, the location was convenient for the wedding we were attending, which was the main reason we chose this hotel. The hotel is a little far from your famous shopping centres in Jakarta.

2025-09-08 via Nuitee
L
Lee solo_traveller sg
9
2025-09-03 via Nuitee
1
102indrap Family
10
Best Hospitality
Pros:

Goodrich Suites always gives the best experience. Super comfy, clean, and classy. Special thanks to Miss Nurul for her warm hospitality and also the Sixty team for their excellent service. Truly my favorite stay in Jakarta! See ya

2025-09-02 via Tripadvisor
A
Amraan90 Business
10
Good Hospitality
Pros:

I’ve never thought of staying anywhere else, because only Goodrich Suites Hotel has my heart. It will always be my go-to whenever I trip to Jakarta. Thank you so much, mba Nurul, for your endless kindness and warm hospitality! 🌸

2025-09-01 via Tripadvisor
Y
yohanprayitno Couples Jakarta, Java
10
Great Experience
Pros:

Great experience. The room is spacious with bathub in every room. The staff is friendly and fast check in. Great swimming pool area with infinity pool. Breakfast is very delicious. Check our review for this hotel at our Youtube Channel: Butuh Healing

2025-05-20 via Tripadvisor
H
H3000OTlaviniac Business
2
Superficial
Pros:

All towel is frayed, aged and discoloured
Table it’s full of moving ants
Both tub is covered with repair mat
Bed sheet, blanket smell horrible
Breakfast looks full range but flys moving around
Try to order two Sunnyside eggs, but the frying pan was rusted
What’s more? table was stinked with Old dirts
Staff with poor English
Overall, was poor management
My original plan was to stay two nights and I cut it into one

2025-04-24 via Tripadvisor
D
Dan young couple gb
8
Very good
2025-03-30 via Nuitee
L
Lenskaia solo traveller ru
8
Very good
2025-02-17 via Nuitee
K
K6001SNanitab Solo travel Surabaya, East Java, Java
10
The best hotel in Jakarta
Pros:

The best hotel in Jakarta, according to me! 🥰 Every time i go to Jakarta, i always choose Goodrich Suites Hotel as my place to stay because the hotel is super comfy, clean, and has a luxurious interior. The service is top notch, especially with Abang Tores—the handsome guy who always helps me unwrap my luggage and takes me to my room. Never looked elsewhere, only Goodrich Suites Hotel has my heart and will always be my go to hotel when i trip to Jakarta. Thank you, Abang Tores—stay handsome 😉

2025-02-16 via Tripadvisor
G
Gabriele solo traveller fr
8
Very good
2025-01-04 via Nuitee
B
B7737LZabdulm Business
10
a cozy and luxurious hotel between Jakarta traffic
Pros:

Thank You for the exceptional hospitality Mr. Daliyanto. Hands down GoodRich is the hotel with one of the best sense of hospitality dari satpam ke GM semua bisa sangat ramah dan welcoming, I feel as if Im home and not in a hotel haha. Looking forward to my next stay here. Semoga sehat selalu pak thank you once again.

2024-12-18 via Tripadvisor
D
David
10
Hidden gem
Pros:

Just spent three nights at this hotel and I cannot fault it. The junior suite it was absolutely perfect in every way, very spacious with all facilities, an an excellent bathroom, and a huge double bed. The room was also very quiet at night.

Facilities at the hotel are all so good with a good rooftop bar with live music and a dining room which I only use for breakfast but sampled my first Indonesian breakfast. Thoroughly recommend it when staying in Jakarta

2024-12-08 via Nuitee
J
jaimeam2021 Solo travel
6
Can be better; pictures don’t show the smell
Pros:

The staff is friendly and helpful, no issues about them.

The carpet and room had a moldy smell; towels and bedsheets also quite old. I god a rash after sleeping in the bed.

The staff acted quickly and sprayed the room and changed towels.

If the hotel address these issues would be perfect

2024-12-03 via Tripadvisor