Pier Hotel

Hotel was pleasant with a good breakfast and bar/restaurant was friendly and offered a good selection.

Room was clean and comfortable.

Well, well, well, what an amazing hotel
Every aspect was just perfect. The Art Deco Sunrise suite was amazing with views of the sea, the staff were very hospitable and the food excellent. Would certainly use this brilliant hotel again.

Room was a good size and has air conditioning. Plenty of towels and well equipped with sundries ( biscuits etc). Breakfast very good and plenty of it. Dinner menu is good if a little expensive.

It was a wonderful stay and the hotel had everything you need for a relaxing time. It wss sheer bliss and cannot wait to go back agsin

On arrival we were warmly greeted.
We were given a surprise upgrade to a beautiful suite of rooms, all decorated in the art deco style. All the staff here are genuinely helpful, curteous & approachable.
We have been here several times, at different times of the year. We love being near the sea.
The downside is the actual town itself, which has deteriorated over the past few years.
This will not deter us from returning to this comfortable home from home hotel.

Hotel was nice and clean lovely staff room was lovely and clean and bread was 10 out of 10 plenty of choice

Asked for sea views. It did indeed have sea view looking through rusting metal work of the fire escape! We had the only bedroom window on that side of the building with the old fire escape across it. My fault - I asked for sea view not unobstructed sea view. Unless you like old rusty metal work avoid room 206.
However excellent cooked breakfast - hot and very tasty. Friendly breakfast staff.

I think the property could add a ‘ library’ to give people something to read … it was a very pleasant stay …the weather was generally good but in different weather it might have been a bit boring !

Lovely room, excellent breakfast with lots of choice

Room is ok,could do with a lick of paint for the price.
I looked behind the toilet,it has not been cleaned in awhile.
Front of house alittle bit moody.
Bar staff and breakfast plus staff were great.
I have stayed here a few times, standards have slipped.

The hotel was very nice, we paid over £300 for 2 nights, so we expected a nice breakfast, but the breakfast was poor. We had to ask for the orange juice and fruit cocktail to be replenished both mornings even though we were early.
The hot food and coffee that was ordered came to the table warm & not hot.

All staff were professional, helpful and friendly. The hotel was in good condition and clean. For a hotel all meal and drink prices were reasonable.
Ideally placed for a walk along one of the best beaches in Norfolk and very short drive into G Yarmouth or Lowestoft.
The new children’s water fun area is brilliant for the little ones and free.

The whole experience was a pleasure the room was nice with a lovely view, staff where friendly pleasant and amenable the food from breakfast to the evening meal was excellent, a good enjoyable few days.

Great staff, dated rooms, locked in hotel room which is a safety issue should the be a fire, reception not answering phone for help, luckily I knew someone at the same hotel, it will be reported to HSE,
I’ve been stopping here many time, again staff were great but management should sort out issues.

staff service was excellent, Breakfast was amazing. Keep offering the Kippers - wonderful!

Lovely room, fantastic sea view. Lovely food in both bar (dinner) & hotel restaurant (breakfast). Very helpful staff

Lovely stay, except for long wait at breakfast for the cooked food.
Otherwise, my room was great, well equipped and the staff were friendly.
Would stay here again.

My stay at the Pier Hotel was very pleasant. The staff were excellent & the room was clean. The only complaint I have is that the bathroom had a long window which was clear glass & the blind had to be permanently pulled down otherwise anyone walking past can see someone sitting on the toilet or having a shower.

We had a wonderful sea view that made our stay extra special, everywhere was very clean, decor and furniture is amazing. Staff and food are excellent, no complaints at all.

Lovely two day break. Staff were very friendly. Great room with a balcony overlooking the sandy beach. Drinks prices were reasonable and breakfast plentiful and tasty.