Pearl Palace Heritage

Hotels
Independent
9.4 (820 reviews)
54 , Gopal Bari, Jaipur, RJ, 302001 , Jaipur , IN

Facilities

Area shuttle (surcharge)
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Free newspapers in lobby
See all facilities

Review Highlights

Pros:
Beautiful and unique hotel design
Excellent service and staff
Cons:
Limited on-site dining
Issues with some amenities

Categories

Cleanliness
9.64
Most reviews mention excellent cleanliness.
Service
9.99
Staff were polite and accommodating.
Location
9.15
Sister hotel accessible via complimentary tuk-tuk, but some issues with access mentioned.
Room Quality
9.6
Rooms were described as beautiful, clean, and uniquely decorated.
Amenities
8.63
Lacked on-site restaurant; had to travel for food.
Value for Money
9.59
Luxurious experience at an amazing price.
Food and Beverage
8.64
Breakfast options were praised, but limited dining facilities on site.
Overall Experience
9.99
Overall high satisfaction with the stay, with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:34

Property Description

Experience luxury and tranquility at Pearl Palace Heritage, where every detail is designed for your comfort.

Wellness Retreat
Indulge in our rejuvenating massages and facials, allowing you to unwind and revitalize during your stay.

Modern Comforts
Stay connected with complimentary wireless internet and enjoy flat-screen televisions in your room, equipped with minibars for your convenience.

Convenient Amenities
Take advantage of our 24-hour concierge services and area shuttle for easy exploration of nearby attractions, ensuring a seamless travel experience.

Don’t miss the chance to immerse yourself in comfort and luxury—book your stay at Pearl Palace Heritage today!

Important information:

Treat yourself with massages and facials. Additional features at this hotel include complimentary wireless internet access and concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

9.4
Based on 820 reviews
Cleanliness: 9.64
Service: 9.99
Location: 9.15
Room Quality: 9.6
Amenities: 8.63
Value for Money: 9.59
Food and Beverage: 8.64
Overall Experience: 9.99
L
Lovepreet extended_group nz
10
2026-03-19 via Nuitee
M
Mohanakrishnan Nair family_with_children in
10
Pros:

Rooms are exceptionally beautiful. staffs are friendly and courteous.

Peaceful stay

Cons:

Nothing

2026-03-17 via Nuitee
A
Alexander couple ie
8
Pros:

Rooms are very nicely decorated and the breakfast is incredibly generous and delicious! AC worked well.

Cons:

We wanted to love our stay but there was a few issues that let it down.
- Temple across the road makes incredibly loud noise from about 6am.
- We were given the wrong room on check in. We booked a suite, but were given a deluxe double room. The rooms are so nice we didn’t actually realise until after our first night as we wanted to look at pictures of the other rooms and saw that suites were much larger and our room was pictured as a double. Reception did move us to a suite after the first night - saying it was a mix up as two guests had the same first name - but no offer of compensation or anything, just a room move. We accepted that and moved on, not going to stress.
- However on check out, we went to pay and their card machine wasn’t working. They should have let us pay on check in then? That way the mistake might’ve been realised when our bill was wrong and their card machine was working! They expected us to pay for all in cash. This hotel isn’t exactly cheap and we can only take €100 out of an ATM at a time. We luckily had the cash on us but it wiped us clean. They then of course said they didn’t have change to give us!!! There was only so much “letting it slide” i could take so we agreed due to the mix up with rooms and us overpaying for the first night, they could take the lose and we took a note back so they didn’t owe us any change.
- The Tuktuk drivers they arrange for you are more expensive than ones you arrange for yourself. We even agreed 1000 rupees for a round trip, but the driver at the end said the agreed price was 1500. Which it wasn’t. But we paid it him anyway. Just more feeling of being ripped off unfortunately.

2026-03-16 via Nuitee
J
José Manuel family_with_children fr
10
Superbe
Pros:

Après des nuits difficiles et bruyantes dans les villes de Jodhpur et Pushkar, quel bonheur de se retrouver au Pearl Palace Heritage Boutique Hotel. L'établissement est situé dans un quartier calme, il est incroyablement beau, les chambres sont superbes. Il est possible de prendre les petits déjeuners sur place ou bien au Peacock Rooftop restaurant tout proche, avec des transferts assurés en tuk tuk sans frais. Le petit déjeuner est très très copieux! Un seul regret, n'être resté qu'une nuit...

Cons:

Rien

2026-03-14 via Nuitee
A
Alexander family_with_children de
10
Pros:

The hotel was very clean and beautifully decorated in a colorful, traditional style with a lot of attention to detail. The staff, especially the reception team and the manager, were extremely friendly and very helpful throughout our stay.

We had a small issue with the air conditioning due to a technical problem, but the staff responded immediately and offered us another room right away. In the end, we didn’t need to move because they worked quickly to resolve the issue.

Overall, the service was excellent and the hospitality was outstanding. We can definitely recommend this hotel.

2026-03-14 via Nuitee
A
Angele extended_group ph
10
2026-03-13 via Nuitee
B
Brigitte couple au
10
Well located palace style hotel
Pros:

Grand hotel with lovely detail and great staff. Room was very spacious, clean and had nice touches like robes

Cons:

N/A

2026-03-13 via Nuitee
M
Marzia family_with_children it
10
Pros:

L'arredo delle camere è molto particolare e curato in ogni dettaglio; tutto molto pulito. I letti sono comodissimi con la possibilità anche di scegliere il cuscino in base alle proprio esigenze. Ottima la colazione.

2026-03-12 via Nuitee
H
HyeRhee family_with_children us
10
Stay here in Jaipur if you can
Pros:

It is such a beautiful, clean, and comfortable hotel. The restaurant they recommended(the native) was also great. And most of all, the staff is great. I got really sick on the last day, and at 2 am, they helped me out , bringing electrolytes, water, fruits, and medicine. We really appreciated it. You will not regret staying here.

Cons:

Nothing

2026-03-12 via Nuitee
P
Pitman solo_traveller us
10
Would stay there again!
Pros:

Property was beautiful and clean, staff was friendly and very helpful. Sister restaurant, the Peacock, just a six minute walk away (they offered transportation but we walked to stop by ATM on the way). A bit far from old city but tuk tuk or Uber to ~Hawa Mahal was <100 rs.

2026-03-11 via Nuitee
L
Luiz Fernando family_with_children br
10
O melhor hotel que já fiquei
Pros:

Tudo era lindo parece um palácio os funcionários eram incríveis destaque para Anwesha que me ajudou muito além de ser muito educada e profissional concerteza voltaria a me hospedar foi incrível os quartos são temático surreal de lindos parabéns 👏🏾👏🏾👏🏾

2026-03-11 via Nuitee
K
Khush family_with_children gb
9
Amazing style and charm, and cool bars at the sister hotel
Pros:

Style, staff, location, sister hotel bars

Cons:

Tv channels too limited

2026-03-10 via Nuitee
K
Karoline extended_group at
7
Pros:

Individually designed rooms with great love to detail. Very comfortable beds. The staff was friendly, professional and helpful. The food of the associated restaurant was excellent.

Cons:

The room was not properly dusted and the cabinet in the bathroom was outright dirty. No mosquito-net over the exhaust fan in the bathroom. There is a temple right across the street which can be noisy.

2026-03-09 via Nuitee
J
Jaipal couple au
7
2026-03-09 via Nuitee
J
John family_with_children gb
10
Pros:

Absolutely exquisite hotel, beautifully decorated, themed rooms, and in a great location.

2026-03-09 via Nuitee
A
ADRIEN family_with_children fr
10
Chambres très jolies
Pros:

Chambres très jolies, toutes différentes.
Super accueil et très bon petit déjeuner (plats à choisir, servis en chambre sur demande). Navette tuktuk gratuite pour se rendre au restaurant de l'hotel à 300m. Nous y avons passés deux nuits bien reposantes.

2026-03-08 via Nuitee
R
Radoslav family_with_children bg
10
Pros:

A very pleasant place with a beautiful style and atmosphere. Everything is comfortable, spacious, and thoughtfully arranged. The stay was easy and relaxing, with all the necessary amenities. Overall, we are very satisfied and enjoyed our time here.

2026-03-07 via Nuitee
M
Man Shadow family_with_children gb
8
Great chilled location in
Pros:

Lovely ,comfortable ,beautifully decorated room ,Very relaxed atmosphere and friendly ,helpful staff: Good and varied breakfast options. Very quiet at night with good restaurants within short tuktuk rides.

Cons:

You have to preorder breakfast options and timings the night before.
No restaurant onsite.
A little bit outside the centre so you need to get transport to visit major attractions.

2026-03-07 via Nuitee
J
janet family_with_children gb
10
An exceptional boutique hotel
Pros:

The architecture and interior design is exceptional. The staff could not have been more delightful and helpful. A short tuc tuc ride to the sister hotel for rooftop breakfast or the luxurious dinner restaurant was great fun. One of the top eateries in jaipur.

2026-03-06 via Nuitee
V
Valentina couple it
8
Bello!
Pros:

Camera stupenda in un palazzo bellissimo, acqua e condizionatore tutto ok!

Cons:

Dovrebbero dirti che riescono a servire massimo 2 colazioni allo stesso orario e nel mio caso specifico, gli avevo affidato una busta per la lavanderia e me l’hanno ridata la sera prima che partissimo, bagnati, dicendo che non avevano fato in tempo. No comment.

2026-03-06 via Nuitee