Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Delicious food
Cons:
Insects in room
Ongoing construction noise

Categories

Cleanliness
7.7
Several mentions of spiders and insects found in rooms.
Service
9.2
The staff was consistently described as friendly and attentive.
Location
9.2
Beautiful and scenic location with proximity to nature.
Room Quality
8.7
Uniquely designed rooms with a blend of rustic and modern elements.
Amenities
8.2
Good amenities but some construction work affecting the experience.
Value for Money
8.2
Generally good value, though some complaints about conditions versus expectations.
Food and Beverage
9.7
Food was consistently praised as delicious and well-presented.
Overall Experience
8.7
Overall a memorable stay with both pros and cons highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:46

Property Description

Luxurious Accommodations
Lush Atitlán, nestled in San Marcos La Laguna, offers rooms with 100% cotton bedding and stunning views of mountains, lake, or garden. Relax in the cozy seating areas and unwind in the private bathrooms.

Exceptional Services
Enjoy the convenience of a 24-hour front desk, along with personalized concierge and boutique services. Our attentive staff is dedicated to making your stay memorable and hassle-free.

Convenient Location
Located just 12 km from Panajachel, with Quetzaltenango and Retalhuleu within easy reach, Lush Atitlán provides a tranquil escape near the bustling city. Book your stay now and experience luxury in the heart of nature.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GUA

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 541 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 9.7
Overall Experience: 8.7
D
Debbie • solo_traveller • gb
10
2026-02-12 • via Nuitee
D
Dinis • couple • pt
7
Pros:

Da localização do Hotel na pequena Aldeia de S. Marcos.

Cons:

Hotel fica localizado numa reserva natural e como os quartos são um pouco rústicos, com partes ao ar livre e com janelas e portas sem proteção contra animais, aconteceu de aparecer no quarto dois escorpiões, um deles dentro da cama. Dizem que as picadas não são perigosas mas são sempre inconvenientes e dolorosas. Tivemos que sair do hotel e procurar outro quarto pois não queria correr esse risco.

2026-02-10 • via Nuitee
L
Laura • couple • de
8
Pros:

Sehr zentrale Lage, Zimmer war sehr sauber und gemütlich. Es fühlt sich an als würde man mitten im Dschungel übernachten. Das Zimmer hatte viele Fenster.

Cons:

Ein Fenster mit Insektengitter wäre gut, damit man das nachts auflassen kann. Die Küche hatte keinen Herd oder eine Möglichkeit zum kochen.

2026-02-09 • via Nuitee
E
Emily • couple • us
8
2026-02-08 • via Nuitee
H
Hansson Mucchiano • couple • se
9
2026-01-30 • via Nuitee
M
Maria • couple • us
10
Pros:

The location is very convenient, close to the main area but you don't hear so much noise. It is also a close distance to Reserva Natural Cerro Tzankujil where you can swim or watch the sunrise. The entire place is very relaxing, and the staff were amazing! Shout out to Janet, Francisco and the lady at the front desk. Truly helpful and genuine people we won't forget :) the room doesn't have any AC but it was cool at night. You hear the birds/animal sounds in the morning and night 🌙 wonderful!

2026-01-30 • via Nuitee
P
Paul • couple • au
9
2026-01-25 • via Nuitee
K
kristin • extended_group • us
10
Lovely property, close to main shopping
Pros:

Beautiful gardens, lovely property near the water

Cons:

Dogs barked at night next door but it maybe temporarily due to the construction there

2026-01-23 • via Nuitee
S
Siles Arroyo • extended_group • cr
10
Lugar agradable
Pros:

Me gustó la propiedad, todos los detalles y vegetación. Y que estuviera tan cerca de la reserva me pareció increíble

2026-01-23 • via Nuitee
P
Paula • couple • co
9
Desconexión en un paraíso que recuerdassus raíces y las mantiene vivas
Pros:

La autenticidad del lugar, la comida, los jardines exuberantes, la experiencia de garden sessions, la atención del personal y la amabilidad y apertura de la creadora 🫶🏼

Cons:

No haberme quedado más tiempo

2026-01-21 • via Nuitee
D
Diogo • extended_group • pt
9
Ideal para relaxar
Pros:

Hotel inserido no meio da natureza, muito perto da reserva natural. Funcionários muito prestáveis. Quartos confortáveis.

2026-01-20 • via Nuitee
T
Timothy • solo_traveller • us
3
Brief - and unsatisfying,
Cons:

For the price, this hotel was disappointing. The room was dirty, moldy, and uncomfortable. The property itself felt neglected, and I didn’t feel safe walking to and from my room over the wet, uneven stones. Given that the cost of one night could cover a month’s wages for a local laborer, the place should have been maintained to a much higher standard. The breakfast was also overpriced and underwhelming. On the positive side, the staff did hold my bags for a few hours without issue, but overall the experience did not meet expectations.

2026-01-19 • via Nuitee
G
Guillermo • couple • gt
9
Buena
Pros:

La vista

Cons:

Insectos en la habitación araña y Alacrán

2026-01-19 • via Nuitee
M
Martina • solo_traveller • se
10
Paradise built into the cliff
Pros:

Everything about Lush is absolutely stunning, the place is built into the cliffside - and the restaurant on the property has really really good food!

Cons:

There were no bug nets over the beds or in the window , which made it hard to air out the room and keep it from feeling too hot and damp (I booked a lower Price room)

2026-01-19 • via Nuitee
L
Luis • couple • gt
10
tranquilidad rodeada de naturaleza
Pros:

La ubicación estuvo excelente, un lugar muy tranquilo rodeado de naturaleza. La comida deliciosa con un menú vegano todo preparado en el momento. Las habitaciones limpias, muy cómodas. Las personas del hotel super amables en todo momento.

Cons:

No hay parqueo cerca, hay que caminar un poco para llegar al hotel, si se llega en carro. Por lancha es mucho mas cerca la llegada.

2026-01-19 • via Nuitee
K
Katie • couple • us
10
2026-01-19 • via Nuitee
J
Juliana • family_with_children • co
10
Pros:

la amabilidad del personal y la vegetación del hotel. Espectacular

Cons:

el menu es mayoritariamente vegano.

2026-01-18 • via Nuitee
M
Marie-Laure • couple • us
3
Shantytown experience with no view!
Pros:

Green scenery. Close to natural park

Cons:

I never give bad reviews but this hotel was “a joke”. Not a good value nor experience. Very cold staff who didn’t make us fell welcome. The so-called eco-chic hotel is very eco in service and chic in its prices. While beautiful in itself, the room was unpractical with no hangers and nowhere to put our suitcases, none lights to read in bed, etc. None of the windows were jointing, with 1 cm crack all around, allowing mosquitoes to enter, as well as allowing us to enjoy dogs barking all night long, joined by roosters in the morning. The “view” looked like a shantytown in construction (see photos). We’re glad we only stayed one night.

2026-01-16 • via Nuitee
V
Vanessa • extended_group • pr
10
2026-01-14 • via Nuitee
W
Withaar • couple • us
6
Gorgeous property, perfect location, but ask about construction before booking
Pros:

Absolutely stunning, it’s like you’re living in a private botanic garden. It’s literally a 30 second walk from the beach / national park.

Cons:

There was construction happening right above our room and we weren’t informed about it or given a discount.

2026-01-12 • via Nuitee