Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Delicious food
Cons:
Insects in room
Ongoing construction noise

Categories

Cleanliness
7.7
Several mentions of spiders and insects found in rooms.
Service
9.2
The staff was consistently described as friendly and attentive.
Location
9.2
Beautiful and scenic location with proximity to nature.
Room Quality
8.7
Uniquely designed rooms with a blend of rustic and modern elements.
Amenities
8.2
Good amenities but some construction work affecting the experience.
Value for Money
8.2
Generally good value, though some complaints about conditions versus expectations.
Food and Beverage
9.7
Food was consistently praised as delicious and well-presented.
Overall Experience
8.7
Overall a memorable stay with both pros and cons highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:46

Property Description

Luxurious Accommodations
Lush Atitlán, nestled in San Marcos La Laguna, offers rooms with 100% cotton bedding and stunning views of mountains, lake, or garden. Relax in the cozy seating areas and unwind in the private bathrooms.

Exceptional Services
Enjoy the convenience of a 24-hour front desk, along with personalized concierge and boutique services. Our attentive staff is dedicated to making your stay memorable and hassle-free.

Convenient Location
Located just 12 km from Panajachel, with Quetzaltenango and Retalhuleu within easy reach, Lush Atitlán provides a tranquil escape near the bustling city. Book your stay now and experience luxury in the heart of nature.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GUA

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 541 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 9.7
Overall Experience: 8.7
L
Laura • solo_traveller • fr
10
Tres bien!
Pros:

L’hôtel est très charment, les chambres sont belles et on se sent vraiment déconnecté quand on y est

Cons:

Je n’ai pas aimé l’ambiance de San Marcos, mais ça n’a pas avoir avec l’hôtel. En revanche c’était important pour moi d’avoir ce super hôtel , ça a compensé le fait que je n’étais pas à l’aise avec l’ambiance de San Marcos (trop hippie et gentrifié)

2026-03-28 • via Nuitee
A
Aurelia • couple • ch
9
Sehr schön
Pros:

Die Nähe zur Natur und Mirador

Cons:

Etwas ringhörig

2026-03-25 • via Nuitee
S
Stefan Karl • couple • gt
7
Pros:

El hotel está en medio de una reserva natural y el estilo de decoración eco es muy cool, muchos animales silvestres y plantas por todos lados.San Marcos es bonito.

Cons:

Las habitaciones no están bien aisladas por lo que entra mucho viento e insectos por todas las ventanas y puertas. La electricidad se fue 5 veces por la noche. El parking más cercano queda a unos 300 metros del hotel y es difícil de encontrar, aparte de que se anuncia como si hubiera parking en el hotel tuvimos que pagar 13 euros extras por la noche de parking. Llegar al hotel es complicado, se pasa por varios callejones pequeños y si hay que cargar valijas de noche, aún más. El hotel se anuncia como si todas las habitaciones tienen vista algún tipo de vista al lago, pero solo la más alta lo tiene.

2026-03-24 • via Nuitee
E
Eronida • extended_group • at
10
It was great and very comfortable.
Pros:

Great location. Brand new facility, the rooms were spacious amd very modern.
The restaurant had great food/drinks.

Cons:

Not a lot of storage/clothing racks

2026-03-23 • via Nuitee
A
Alica • couple • de
8
schickes hotel in zentraler lage
Pros:

tolle unterkunft sehr zentral. das zimmer war sehr schön und das bett sehr bequem. es gibt immer kostenlos wasser zum auffüllen. das gemeinschaftsbadezimmer war sehr sauber.

Cons:

wir mochten san marcos nicht so, aber dafür kann das hotel nichts. zu spirituell und sehr gentrifiziert.

2026-03-23 • via Nuitee
S
Sabrina • solo_traveller • de
9
Pros:

Sehr schönes Zimmer, gute Veranstaltung am Freitag, schön ruhig gelegen

Cons:

Frühstück ist leider nicht inbegriffen, es gibt aber ein Restaurant und Cafés in der Nähe

2026-03-21 • via Nuitee
M
Mary • solo_traveller • ie
9
You won't regret staying here.
Pros:

The creative building. The food was gorgeous. Completely gorgeous. Beautiful furntiure and space. Our server Julie was so attentive and sweet.

Cons:

My shower was cold. No music in restaurant and other guests were playing music from their phone which was annoying. I would have preferred to listen to the natural sounds of wildlife at night

2026-03-18 • via Nuitee
B
Brandy • extended_group • us
10
Pros:

Amazing place to stay, attention to all the little details!

2026-03-18 • via Nuitee
J
João • couple • br
10
Pros:

hotel com um restaurante excelente!!! um dos melhores de San Marcos.
fora q as acomodações no meio da natureza e com a vista para o lago + vulcões são incriveis.

2026-03-14 • via Nuitee
J
Jose • couple • us
10
A delightful surprise. It was a haven .
Pros:

Incredible suite! The art, gardens, property, and food was outstanding. The art and creativity in the building was very special, particularly the mosaics.

2026-03-13 • via Nuitee
A
Alexander • extended_group • fr
3
Bruyant - Manque de respect envers ses clients
Pros:

Joli cadre, et le restaurant sur place est de qualité.

Cons:

A fuir si vois pensez réserver un vendredi soir ! L'hôtel y organise des concerts, alors même que toutes les chambres donnent sur la 'scène' et n'ont pas de fenêtres. Nous avions une visite programmée très tot le lendemain, nous n'avons pas pu fermer l'œil avant tard car on avait l'impression que le concert se deroulait dans la chambre tellement les basses étaient fortes. L'hôtel vous "previent" une semaine avant et utilise cette excuse pour se décharger de toute responsabilité. Le personnel n'en avait rien à faire. Quand on voit le prix payé, c'est tout simplement honteux d'empêcher ses clients de pouvoir se reposer.
Sur la chambre, elle est partiellement troglodyte et je trouvais que cela donnait un côté oppressant et humide. Pas de place pour ranger ses affaires.

2026-03-08 • via Nuitee
H
Hannah • couple • gb
7
Pros:

Incredibly beautiful property overlooking the jungle and the lake. Very picturesque. Lovely balcony, but didn’t really extend living space as it was outside and a separate level.

Cons:

Room was very small, we were unable to keep both our suitcases open at the same time.

2026-03-06 • via Nuitee
K
Kendra • couple • us
10
Romantic, relaxing and beautiful
Pros:

Gorgeous gardens, view of the lake and phenomenal food and ambience.

2026-03-05 • via Nuitee
D
Desjardins • extended_group • ca
10
J’y retournerais et le conseille fortement
Pros:

Chambre super bien avec balcon privé, lit très confortable!
Personnel très professionnel
Superbe site, végétation luxuriante, près des services tout en étant très paisible!

2026-03-04 • via Nuitee
C
Camille • solo_traveller • fr
10
Best bedroom ever
Pros:

Waoh, it’s an incredible place. Lovely rooms, spaces, everything’s pretty and confortable. Great location as well. I recommend this place

2026-02-25 • via Nuitee
E
Elleni • family_with_children • us
10
2026-02-25 • via Nuitee
N
Nina • couple • us
8
Pros:

beautiful location, close to everything and the lake. the restaurant was phenomenal and the staff were exquisite. our bed was huge and comfortable and our room was very nice.

2026-02-24 • via Nuitee
J
Joanne • solo_traveller • gb
6
Nice but noisy
Pros:

The staff were great. Especially the receptionists and ladies running the restaurant - which was probably the best and most authentic in san marcos. The natural look of the hotel was lovely

Cons:

Despite how it seems, this is not peaceful place and I found it very loud. It may have been because my room was next to the garden, reception and restaurant but it was quite an uncomfortable stay. If all guests had respected sound levels it might have been ok, but because of the nature of the hotel, it’s very open to the elements and noise. Very overpriced for my experience. But I did appreciate the amazing restaurant and staff

2026-02-23 • via Nuitee
L
Luisa Fernanda • couple • co
10
2026-02-23 • via Nuitee
D
Debbie • solo_traveller • gb
10
2026-02-12 • via Nuitee