Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
Garden
Hiking
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Delicious food
Cons:
Insects in room
Ongoing construction noise

Categories

Cleanliness
7.7
Several mentions of spiders and insects found in rooms.
Service
9.2
The staff was consistently described as friendly and attentive.
Location
9.2
Beautiful and scenic location with proximity to nature.
Room Quality
8.7
Uniquely designed rooms with a blend of rustic and modern elements.
Amenities
8.2
Good amenities but some construction work affecting the experience.
Value for Money
8.2
Generally good value, though some complaints about conditions versus expectations.
Food and Beverage
9.7
Food was consistently praised as delicious and well-presented.
Overall Experience
8.7
Overall a memorable stay with both pros and cons highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:46

Property Description

Luxurious Accommodations
Lush Atitlán, nestled in San Marcos La Laguna, offers rooms with 100% cotton bedding and stunning views of mountains, lake, or garden. Relax in the cozy seating areas and unwind in the private bathrooms.

Exceptional Services
Enjoy the convenience of a 24-hour front desk, along with personalized concierge and boutique services. Our attentive staff is dedicated to making your stay memorable and hassle-free.

Convenient Location
Located just 12 km from Panajachel, with Quetzaltenango and Retalhuleu within easy reach, Lush Atitlán provides a tranquil escape near the bustling city. Book your stay now and experience luxury in the heart of nature.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GUA

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 607 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 9.7
Overall Experience: 8.7
L
Luisa • extended_group • co
10
2026-06-27 • via Nuitee
Y
Yngve • solo_traveller • no
10
2026-06-25 • via Nuitee
A
Amanda • solo_traveller • es
10
2026-06-22 • via Nuitee
R
Roy • couple • ie
6
Pros:

The property was in a very nice Forrest setting and had a rustic feel to it.

Cons:

Because of the location there was lots of bugs and gave the feeling of it not being that clean (no fault of the hotel) just didn’t suit us.

2026-06-19 • via Nuitee
J
Jessica • extended_group • ca
10
2026-06-19 • via Nuitee
D
Deimer David • solo_traveller • co
10
2026-06-14 • via Nuitee
E
Evgeniya • couple • do
10
Pros:

Очень доброжелательный персонал. Отличный трансфер

2026-06-13 • via Nuitee
A
Ana Maria • solo_traveller • co
10
Pros:

Excelente servicio. Mucha paz y tranquilidad. La.comida exquisita. Gracias a todo el personal nos sentimos muy bien atendidos.

Cons:

Puede mejorar si las escalerqs de la habitacion cuentan con pasamanos.. habitacion Karachi.

2026-06-10 • via Nuitee
A
Aravin • couple • ca
8
2026-06-07 • via Nuitee
T
Taylor • solo_traveller • us
8
2026-06-05 • via Nuitee
S
Sachs • extended_group • il
7
2026-06-03 • via Nuitee
Y
yocheved • extended_group • il
9
שמחה מאוד שזה המקום שבחרנו כי קרוב למרכז העיר, השוק, סדנאות.
Pros:

מקום יפה ומיוחד, מבודד ובמרכז העניינים. מבנה חדרים ייחודי ואותנטי ועם זאת מודרני.
אוכל נהדר, אווירה צעירה.
מיטות נוחות. מים חמים. צמחייה מושקעת.

Cons:

הרבה מדרגות לחלק מהחדרים.

2026-06-03 • via Nuitee
Y
YAZMIN • solo_traveller • mx
10
2026-06-01 • via Nuitee
P
pathana • extended_group • ca
10
2026-05-30 • via Nuitee
S
Sarah • couple • us
10
Two bedroom suite with a gorgeous view and helpful staff
Pros:

The accommodations were beautiful and had so many special details that made it unique. It was clean, except for a couple spiders (which couldn’t be helped). The staff were friendly and helpful. They even set us up with a special birthday message on the bed for my mother!

Cons:

The stairs were difficult to navigate, but staff were able and willing to help us with our bags to and from the rooms.

2026-05-29 • via Nuitee
P
Peter • couple • se
8
2026-05-29 • via Nuitee
M
Matthew • solo_traveller • gb
8
2026-05-20 • via Nuitee
A
Abby • solo_traveller • gb
5
Would not recommend
Pros:

The property is near the main strip in San Marcos

Cons:

The ‘cueva room’ is as described - dark and dingy. The bathroom smelled of smoke and there was a dead spider on the bathroom ledge on arrival. The main benefits of this property appear to come with balcony rooms and I would not recommend staying here without one as there are not many break out areas or places to enjoy outdoor space in the sun. It is a quiet hotel and there was no bar to enjoy on our stay, though there was an area which looked like it could have been a bar. We only managed to stay one night out of the planned two.

2026-05-20 • via Nuitee
L
Lucila • extended_group • gt
10
Pros:

Me encanta Lush, es la segunda vez que me hospedo ahi y definitivamente es un lugar bastante tranquilo, super cerca de la reserva de San Marcos, en mi opinion cerca del muelle, cerca de todos los lugares pero tranquilo, nada de fiestas cerca, es hermoso el lugar. Lo unico que pienso es que deberian servir el cafe un poco mas temprano, pero tampoco es que sea malo, solamente es mi opinion, Me encanto y definitivamente volveria mil veces mas!

2026-05-18 • via Nuitee
M
Mary • couple • us
10
2026-05-17 • via Nuitee