Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Delicious food
Cons:
Insects in room
Ongoing construction noise

Categories

Cleanliness
7.7
Several mentions of spiders and insects found in rooms.
Service
9.2
The staff was consistently described as friendly and attentive.
Location
9.2
Beautiful and scenic location with proximity to nature.
Room Quality
8.7
Uniquely designed rooms with a blend of rustic and modern elements.
Amenities
8.2
Good amenities but some construction work affecting the experience.
Value for Money
8.2
Generally good value, though some complaints about conditions versus expectations.
Food and Beverage
9.7
Food was consistently praised as delicious and well-presented.
Overall Experience
8.7
Overall a memorable stay with both pros and cons highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:46

Property Description

Luxurious Accommodations
Lush Atitlán, nestled in San Marcos La Laguna, offers rooms with 100% cotton bedding and stunning views of mountains, lake, or garden. Relax in the cozy seating areas and unwind in the private bathrooms.

Exceptional Services
Enjoy the convenience of a 24-hour front desk, along with personalized concierge and boutique services. Our attentive staff is dedicated to making your stay memorable and hassle-free.

Convenient Location
Located just 12 km from Panajachel, with Quetzaltenango and Retalhuleu within easy reach, Lush Atitlán provides a tranquil escape near the bustling city. Book your stay now and experience luxury in the heart of nature.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GUA

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 587 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 9.7
Overall Experience: 8.7
C
Chandra • couple • ca
10
Absolutely loved it!
Pros:

The gardens of the grounds were absolutely stunning! The food in the restaurant was amazing! The whole place was like a work of art!!

Cons:

The windows did not have glass just screens and shutters so there was some noise issues.

2026-05-06 • via Nuitee
A
Alina • solo_traveller • ch
9
Pros:

Die Anlage ist wunderschön und die Zimmer sehr geschmackvoll eingerichtet. Es war immer schön ins Hotel zurück zu kommen. Alle Mitarbeiter waren sehr freundlich.

Cons:

Im Badezimmer hätte es vielleicht noch eine Ablage mehr gebraucht.

2026-05-05 • via Nuitee
N
Natalie • couple • us
5
it was perfect until
Pros:

so i really wish i could love it fully because the first few days were great! the property is really beautiful. like the details in everything and all the plants i love being surrounded by all the trees and the flowers and you hear birds chirping and it’s just so beautiful. they also have a garden where i would just sit and chill. lovely. i did see a sauna but it was not used at all. don’t think it was avail. the two rooms i stayed in were nice. interior design 10/10. the details the vintage furniture. so gorgeously designed.

the location was also amazing. so close to the town center and also near this lovely yoga studio and literally right by the reserve and the public part of the lake and the public dock.

the food was also great at the restaurant. i love the ceviche nikkei like i wish i could make that sauce at home.

Cons:

ok now what even the pros can’t outshine is on my third to last day - and i also want to be fair i’ve had shrimp here before so i was like oh it’s been fine - i had the shrimp tacos and woke up with mild food poisoning. had to take a day to recover. i did tell staff i had the shrimp tacos at their restaurant that made me very ill but it was just like oh im sorry. which i guess? and i reviewed within a day but on the morning of my flight i wake up im packing and i see a bug where i was sleeping and im like is it a bed bug? it really looks like one but then i tell staff and they said they’ve never seen it before and its not a bed bug… idk i am so nervous it is so i treated it as one but neither thing which i feel are pretty important were treated w urgency.

2026-05-03 • via Nuitee
V
Valentin • couple • fr
9
Pros:

Beautiful garden, comfortable room, good restaurant

2026-05-01 • via Nuitee
A
Aileen • solo_traveller • us
9
A lovely quiet place tucked away. Really lovely staff and great bedrooms.
Pros:

The rooms were so unique and so comfortable. I had the best sleep.

2026-04-30 • via Nuitee
L
Laura • solo_traveller • fr
9
Cons:

Très bel hôtel tres relaxant mais je n’ai pas du tout aimé l’ambiance de san Marcos mais cela n’a rien à voir avec l’hôtel

2026-04-25 • via Nuitee
R
Richard • couple • ca
9
Super séjour dans un très bel hôtel au lac Atitlán
Pros:

L’esthétique de la chambre, la végétation à perte de vue.

Cons:

un peu trop épuré? Peu d’endroits pour mettre nos vêtements, accrocher nos serviettes…

2026-04-25 • via Nuitee
S
SARAH • extended_group • us
10
Absolutely breathtaking.
Pros:

The staff was amazing. I was stuck in a remote location after my hike and the hotel coordinated a pick up for me. They went above and beyond.

Cons:

The beds could have been comfier.

2026-04-22 • via Nuitee
F
Francisco • couple • gt
7
Pros:

Muy original el diseño del hotel y las habitaciones, la ubicación dentro de la reserva con mucha naturaleza lo hace encantador.

Cons:

Hay que especificar si la habitación es muy iluminada, como en nuestro caso después de las 6am imposible dormir por los ventanales superiores en donde entraba mucha radiación solar!! Ideal para madrugadores, no para dormir hasta tarde.

2026-04-21 • via Nuitee
R
Robyn • couple • ca
9
2026-04-21 • via Nuitee
E
Earl • solo_traveller • ca
5
2026-04-19 • via Nuitee
I
IOANNA_PREKETE • solo_traveller • gr
8
Pros:

Τοποθεσία, φιλόξενο προσωπικό, όμορφη θέα από το δωμάτιο.

Cons:

Το δωμάτιο ήταν 2 επιπέδων και εκεί που βρισκόταν το υπνιδωμάτιο ο χώρος ήταν εξαιρετικά μικρός. Τις βαλίτσες μας τις είχαμε στο μπαλκλόνι..
Το εστιατόριο περιλαμβάνει μόνο vegan επιλογές. Με δεδομένο αυτό ότι δοκιμάσαμε ήταν νόστιμο.

2026-04-18 • via Nuitee
J
Jan • solo_traveller • ch
9
2026-04-17 • via Nuitee
E
Erika • couple • us
9
Overall our time there was wonderful, the food and drinks were excellent
Pros:

The room and the staff were absolutely amazing

Cons:

The toilet wasn’t flushing, that was very uncomfortable because it was during the night and also there was a big spider who scared me to death and that also happened very late at night. The bathroom is outdoor I guess that why it was there

2026-04-17 • via Nuitee
E
Erika • couple • us
7
For one night stay I have to say we had an amazing time, the view was breathtaking, the food was fresh and delicious as
Pros:

The view was the most spectacular of the staying. We were in the Mirador. The food was just as good as the view. The ladies in reception were very polite and the people who help you with bags.

Cons:

Didn’t know that it has so many steps to go to the room, it was very hard to do it all the time we needed to go to the room. There were ants and spiders in the bathroom even though is understandable because it’s outdoor and the mountain is part of it. At the restaurant that evening the waitress was a little rude when my nice what we to know about this particular drink or if there was this particular drink, she told her to see the menu in goggle.

2026-04-14 • via Nuitee
A
Anouk • couple • nl
9
Mooie droomlokatie aan het meer in een bijzonder plaatsje
Pros:

Mooie droomlokatie met heerlijk eten. Bed was ook fantastisch.

Cons:

Niks

2026-04-13 • via Nuitee
S
Samantha • couple • us
9
Pros:

Staff were super responsive to questions and feedback. The restaurant had high quality food. Loved our balcony overlooking a courtyard as well as how open and bright our room was.

Cons:

There was some construction going on around the hotel, but this isn't their fault, it just made for a less than scenic walk to get anywhere else. Restaurant did get busy and was understaffed so drinks and food took a little longer, but we weren't in any rush.

2026-04-07 • via Nuitee
D
Diego • couple • mx
10
Increíble!
Pros:

Está HERMOSO! El paisajismo está de otro mundo!
Súper atentos y amables
Ubicación privilegiada
10/10
Me quedaría ahí cada vez

Cons:

Todo fue espectacular

2026-04-06 • via Nuitee
G
Giovana • couple • gb
8
Pros:

Lovely gardens and balcony of that room to relax. Room felt like a treehouse

Cons:

Not value for money- you expect more given how expensive it is. The food at the restaurant is okay not mind blowing for the price.

2026-04-06 • via Nuitee
G
Giovana • extended_group • gb
7
Pros:

Lovely gardens and surrounding. Good location in San Marcos

Cons:

We stayed in two different rooms- the triple room was definitely not as nice as our first room. There was a cave in the bathroom which in theory sounds cool but in practice very impractical- the ceiling was very short and the toilet was literally in the shower. It feels like the hotel is built for aesthetic rather than comfort or practicality.

2026-04-06 • via Nuitee