Lush Atitlán

Το δωμάτιο ήταν 2 επιπέδων και εκεί που βρισκόταν το υπνιδωμάτιο ο χώρος ήταν εξαιρετικά μικρός. Τις βαλίτσες μας τις είχαμε στο μπαλκλόνι..
Το εστιατόριο περιλαμβάνει μόνο vegan επιλογές. Με δεδομένο αυτό ότι δοκιμάσαμε ήταν νόστιμο.

The toilet wasn’t flushing, that was very uncomfortable because it was during the night and also there was a big spider who scared me to death and that also happened very late at night. The bathroom is outdoor I guess that why it was there

Didn’t know that it has so many steps to go to the room, it was very hard to do it all the time we needed to go to the room. There were ants and spiders in the bathroom even though is understandable because it’s outdoor and the mountain is part of it. At the restaurant that evening the waitress was a little rude when my nice what we to know about this particular drink or if there was this particular drink, she told her to see the menu in goggle.

Niks

There was some construction going on around the hotel, but this isn't their fault, it just made for a less than scenic walk to get anywhere else. Restaurant did get busy and was understaffed so drinks and food took a little longer, but we weren't in any rush.

We stayed in two different rooms- the triple room was definitely not as nice as our first room. There was a cave in the bathroom which in theory sounds cool but in practice very impractical- the ceiling was very short and the toilet was literally in the shower. It feels like the hotel is built for aesthetic rather than comfort or practicality.

Not value for money- you expect more given how expensive it is. The food at the restaurant is okay not mind blowing for the price.

Todo fue espectacular

The cost-value didn’t match. Paid 200$ for a night in two-story apartment “Cascade” as a solo traveller (I thought it was on one level, was not visible on the booking pictures). Firstly the safe was not available (guest before took the key); in the shower was left over trash from the guests before.
Lastly I got told (when I had to hike down to the reception again) and asked for a bottle opener to order wine at the bar. After I explained the receptionst that “Cascade” has a kitchenette, I thankfully got one.
Also accidentally ran into the hotel owner/manager who told me I should have come down and complain immediately on the dirty shower. Well - guess what, I didn’t pay 200$ / night to explain the managers whats wrong in their premises. I highly recommend them to use AI and make a plan on how to improve customer satisfaction in hospitality. At least the manager sent me home with an understanding nod.

Je n’ai pas aimé l’ambiance de San Marcos, mais ça n’a pas avoir avec l’hôtel. En revanche c’était important pour moi d’avoir ce super hôtel , ça a compensé le fait que je n’étais pas à l’aise avec l’ambiance de San Marcos (trop hippie et gentrifié)

Etwas ringhörig

Las habitaciones no están bien aisladas por lo que entra mucho viento e insectos por todas las ventanas y puertas. La electricidad se fue 5 veces por la noche. El parking más cercano queda a unos 300 metros del hotel y es difícil de encontrar, aparte de que se anuncia como si hubiera parking en el hotel tuvimos que pagar 13 euros extras por la noche de parking. Llegar al hotel es complicado, se pasa por varios callejones pequeños y si hay que cargar valijas de noche, aún más. El hotel se anuncia como si todas las habitaciones tienen vista algún tipo de vista al lago, pero solo la más alta lo tiene.

Not a lot of storage/clothing racks

wir mochten san marcos nicht so, aber dafür kann das hotel nichts. zu spirituell und sehr gentrifiziert.

Frühstück ist leider nicht inbegriffen, es gibt aber ein Restaurant und Cafés in der Nähe

My shower was cold. No music in restaurant and other guests were playing music from their phone which was annoying. I would have preferred to listen to the natural sounds of wildlife at night