Twin Spring

Hotels
7.7 (33 reviews)
Joredhara, 5th Mile, Tadong Neat to Manipal Referral Hospital, Tadong , Gangtok , in

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Cons:
The price was increased

Categories

Cleanliness
4.78
Negative sentiment regarding cleanliness.
Service
8.75
Standard quality for this hotel tier.
Location
8.79
Standard quality for this hotel tier.
Room Quality
8.24
Standard quality for this hotel tier.
Amenities
8.27
Standard quality for this hotel tier.
Value for Money
7.23
Increased price negatively affecting perceived value.
Food and Beverage
8.28
Standard quality for this hotel tier.
Overall Experience
7.25
Mixed feelings due to raised prices and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 14:16

Property Description

Modern Comfort in Gangtok

Luxurious Accommodation: Experience comfort and convenience at Twin Spring with well-appointed rooms featuring a seating area, flat-screen TV, and private bathroom.

Delicious Dining Options: Indulge in a variety of breakfast choices including American, Asian, or vegetarian options served fresh every morning.

Convenient Location: Located near popular attractions like Namgyal Institute of Tibetology and Palzor Stadium, Twin Spring offers easy access to explore the beauty of Gangtok.

Experience the best of Gangtok at Twin Spring. Book now for a memorable stay!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 6 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 7 years old and over stay for Rs. 900 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 33 reviews
Cleanliness: 4.78
Service: 8.75
Location: 8.79
Room Quality: 8.24
Amenities: 8.27
Value for Money: 7.23
Food and Beverage: 8.28
Overall Experience: 7.25
S
Shubhrangshu • family_with_children • in
2
Very bad
Cons:

The price was increased

2025-12-03 • via Nuitee
B
Binod • couple • in
10
2025-11-19 • via Nuitee
S
Sachin • family with young children • in
9
Superb
2025-04-20 • via Nuitee
P
Prasad • family with young children • in
1
Worst experience
Pros:

Nothing

Cons:

No basic amenities or facilities were available.
Rude receiptionist (Babita)
No wifi
No Lift in ground floor
No handwash
Cockroaches in room
Problems with geyser

I was asked to look for another property when I confronted the receiptionist on pathetic situation of hotel

2024-12-26 • via Nuitee
A
Akshit • family with young children • in
7
Good
2024-06-02 • via Nuitee
D
Dumbo • young couple • in
8
Very good
2024-06-01 • via Nuitee
S
Sarit • family with young children • in
10
Exceptional
2024-05-30 • via Nuitee
S
Siddique • with friends • bd
10
Exceptional
Pros:

Excellent! Price, service & behaviour is very good.

2024-05-28 • via Nuitee
D
Divya • family with young children • in
8
Very good
Pros:

They r very humble, they will understand the problem and act accordingly and they gv support to the guests. Food is very nice. Staff is always smiling.

2024-05-28 • via Nuitee
D
Devjani • family with young children • in
1
The only thing I liked about the property was tanmay the manager he was really kind and helpful.
Cons:

The property is located far away from the main city if you have to travel to city like MG mark and all you have to take a taxi. The rooms are very unhygienic we had insects in our washroom. The room was stinking with smokes all the time. The bed linen and blankets were full of stains.

2024-05-21 • via Nuitee
C
Choudhury • family with young children • in
7
Good
2024-05-09 • via Nuitee
A
Aditya • young couple • in
9
Superb
2024-04-30 • via Nuitee
R
Rinzing • review category business travellers • in
9
Comfortable stay at very affordable price
Pros:

Very helpful staff. The breakfast included in the price was just awesome.

Cons:

Fourth floor was dusty due to construction work.
Wifi doesn't work.

2024-03-15 • via Nuitee
P
Prosenjit • review category business travellers • in
10
Exceptional
2024-02-29 • via Nuitee
C
Chanzay • review category business travellers • in
7
Good
2023-09-20 • via Nuitee
G
Gupta • young couple • in
9
Superb
2023-07-25 • via Nuitee
K
Kumar • family with young children • in
6
Below average.
Pros:

Nothing except the room size. Below average. Untrained staff. Lift issues. Un maintained property.

Cons:

Untrained staff. Lift issues. Un maintained property. Cleanliness. Not the same as shown in the pics. Poor choice for people out for holidays.
Bad location. Huge Garbage dump location was adjacent to the property.

2023-06-27 • via Nuitee
K
Kumar • family with young children • in
6
Least priority
Pros:

Size of room

Cons:

Untrained staff. Lift issues. Un maintained property. Cleanliness. Not the same as shown in the pics. Poor choice for people out for holidays.
Bad location. Huge Garbage dump location was adjacent to the property.

2023-06-27 • via Nuitee
P
Pooja • review category business travellers • in
9
Superb
Pros:

Staff is good

2023-06-15 • via Nuitee
P
P • review category business travellers • in
10
Exceptional
2023-06-12 • via Nuitee