Holiday Inn Express & Suites - Bensenville - O'Hare by IHG

Hotels
•
Holiday Inn Express
8.8 (982 reviews)
811 East Grand Avenue , Bensenville , us
+1 630-475-8181

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Good Location
Comfortable Rooms
Cons:
Limited Breakfast Variety
Noise Issues
Maintenance Problems

Categories

Cleanliness
8.59
The hotel is noted for being clean, though some reviews felt cleanliness standards could vary.
Service
9.26
Staff was consistently mentioned as friendly and accommodating, enhancing the stay.
Location
9
Proximity to work and airport was praised, though some noise issues were reported.
Room Quality
8.45
Rooms generally clean and comfortable, but some mentioned issues with pillows and noise.
Amenities
8.78
Basic amenities met expectations, but guests pointed out specific needs were missing.
Value for Money
9.04
Reviewers felt they received decent value, especially for the cleanliness and service provided.
Food and Beverage
8.49
Breakfast was noted positively but could have offered more variety.
Overall Experience
8.76
Overall experiences were mostly positive, but a few significant complaints affected satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:20

Property Description

Convenient Location and Modern Amenities

Located just a short distance from popular attractions like Wrigley Field and Lincoln Park Zoo, Holiday Inn Express & Suites - Bensenville - O'Hare offers a comfortable stay with easy access to key destinations in Chicago.

Relaxing Indoor Pool and Fitness Facilities

Unwind after a busy day of sightseeing in the hotel's inviting indoor pool or keep up with your fitness routine at the well-equipped gym.

Business-Friendly Services and Free Parking

For business travelers, take advantage of the convenient business center, and rest assured with free private parking during your stay. Book now for a pleasant and stress-free experience at Holiday Inn Express & Suites - Bensenville - O'Hare!

Important information:

Our complimentary shuttle service is limited hours from 4:00 AM to 10:00 AM.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Guest Reviews

8.8
Based on 982 reviews
Cleanliness: 8.59
Service: 9.26
Location: 9
Room Quality: 8.45
Amenities: 8.78
Value for Money: 9.04
Food and Beverage: 8.49
Overall Experience: 8.76
R
Rafal • couple • de
9
I would stay there again
Pros:

Great location close to Chicago airport. Very comfortable room. Reasonable breakfast. Car parking. Free coffee in the lobby.

Cons:

Staff at front desk could have been friendlier.

2026-07-25 • via Nuitee
L
Lopez • family_with_children • us
8
2026-07-25 • via Nuitee
S
Sai • solo_traveller • us
4
Wonderful staff but rooms were not clean enough
Pros:

The staff was the nicest ever, so kind and helpful even at midnight.

Cons:

I’m a bit of a clean freak and this hotel did not come anywhere near my standards. There was actually trash in drawers.

2026-07-23 • via Nuitee
A
Anna Czarina • solo_traveller • us
10
2026-07-23 • via Nuitee
A
Angela • solo_traveller • ca
9
Solid hotel near airport ideal for a one night stopover
Pros:

The room was clean and the beds were comfortable. The included breakfast was good too with plenty of options.

Cons:

It was a shame there wasn't anywhere walkable to eat dinner near the property. Also, although it didn't bother me, my kids were perturbed by the fact there was a cemetery across the road visible from our windows.

2026-07-22 • via Nuitee
B
Boris • couple • si
8
Zelo dobra možnost ob poznem prihodu na ORD kot prenočitev pred nadaljevanjem vožnje proti jugu.
Pros:

Lokacija odlična ob ORD-Chicago. Zajtrk pa pač ameriški standard, katerega v Evropi zagotovo ne bi sprejeli.

2026-07-22 • via Nuitee
T
Tsai • solo_traveller • us
1
Cons:

No one was at the front desk when we checked in. We waited for half an hour.

2026-07-21 • via Nuitee
A
Andrea • couple • au
10
2026-07-20 • via Nuitee
D
DONALD • solo_traveller • us
7
2026-07-20 • via Nuitee
R
Rodrigo • family_with_children • us
7
Boa
Pros:

Localização próxima ao aeroporto

Cons:

Pegamos um quarto maior porque estávamos em seis pessoas, porém o sofá cama era impossível dormir, muito ruim, acabou que dormimos em 3 numa cama de casal

2026-07-19 • via Nuitee
A
antonella • solo_traveller • it
7
2026-07-18 • via Nuitee
A
Alberto • family_with_children • cz
9
2026-07-17 • via Nuitee
K
Kesha • family_with_children • us
9
2026-07-17 • via Nuitee
E
Elieser • family_with_children • us
10
2026-07-16 • via Nuitee
P
Perez • family_with_children • us
10
2026-07-15 • via Nuitee
S
Sean • family_with_children • us
10
2026-07-13 • via Nuitee
B
BRENON • solo_traveller • us
4
A eviter
Pros:

Pas grand chose

Cons:

Le petit dejeuner. Il n y avait jamais rien de disponible et d un jour sur l autre, ce n etait pas rempli. Frigo vide et sale

2026-07-07 • via Nuitee
J
Jessica • solo_traveller • us
8
2026-07-06 • via Nuitee
G
Gordana • couple • us
10
Pros:

We needed a stay after a long and exhausting day traveling This hotel gave us everything we needed for a relaxing night before we continued our journey.

2026-07-05 • via Nuitee
K
Karla • couple • us
10
Great stay!
Pros:

Great location. Extremely clean and good amenities

Cons:

N/a

2026-06-29 • via Nuitee