Dorsett Hartamas Kuala Lumpur

Hotels
•
Dorsett Hotels & Resorts
8 (3946 reviews)
D-G-08 Plaza Damas, No. 63 Jalan Sri Hartamas 1, Taman Sri Hartamas , Kuala Lumpur , my
+60 3-6209 8888

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Lift / Elevator
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Review Highlights

Pros:
Comfortable bed
Clean rooms
Good amenities
Cons:
Slow check-in
Unpleasant smells
Food quality issues

Categories

Cleanliness
7.83
Several reviews mention poor cleanliness, notably with dirty linens and room odors.
Service
8.3
Service was decent but had some issues with speed during check-in.
Location
8.34
Location is described as calm and quiet, though some found it far from main attractions.
Room Quality
8.29
Rooms were generally described positively, but some had issues with odours and pests.
Amenities
8.82
Good facilities mentioned, though some amenities were lacking like microwaves.
Value for Money
7.78
Some guests felt the prices were not justified by the quality offered.
Food and Beverage
6.33
Reports of food poisoning and limited options in the restaurant.
Overall Experience
8.3
Mixed experiences, with some guests having issues while others enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:45

Property Description

Dorsett Hartamas Kuala Lumpur showcases modern elegance and unbeatable convenience, situated opposite Hartamas Shopping Centre. Elegant Accommodations: Fully air-conditioned rooms with flat-screen TVs, minibars, and en suite bathrooms. Dining Delights: Various dining options in the nearby mall. Exceptional Service: Friendly staff, 24-hour front desk, and on-site parking. Experience comfort and luxury at Dorsett Hartamas Kuala Lumpur - book your stay now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs MYR 3.50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for MYR 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 3946 reviews
Cleanliness: 7.83
Service: 8.3
Location: 8.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 7.78
Food and Beverage: 6.33
Overall Experience: 8.3
M
mohd • solo_traveller • my
9
2026-08-08 • via Nuitee
M
Mohamed Nazrin • family_with_children • my
7
just ok
Pros:

cleanliness of room

Cons:

my google tv cannot work, cannot connect ro wifi

2026-08-07 • via Nuitee
A
azrol • solo_traveller • my
10
Pros:

Everything

Cons:

None

2026-08-07 • via Nuitee
N
Nisa • family_with_children • my
8
2026-08-06 • via Nuitee
U
uma • solo_traveller • my
10
2026-08-06 • via Nuitee
I
Iylia Liyana • solo_traveller • my
8
Pros:

Good breakfast. Outdoor swimming pool with spectacular view. Clean room.

Cons:

No complimentary parking for in house guest. Welcoming drink jug is empty upon check in. Some breakfast choice finish at 830am.

2026-08-06 • via Nuitee
N
Nur Izzatul • couple • my
9
2026-08-06 • via Nuitee
O
OSMAN • family_with_children • my
10
Best and after this meeting time I akn staying here
Pros:

Parking senang terus lift ke bilik

Cons:

No

2026-08-06 • via Nuitee
B
BASSAM • solo_traveller • fr
9
2026-08-05 • via Nuitee
M
Muhamad • couple • my
9
2026-08-05 • via Nuitee
C
Christie • couple • my
6
2026-08-04 • via Nuitee
M
Mohamed • family_with_children • mv
8
2026-08-03 • via Nuitee
F
Fatem Nadira • solo_traveller • my
10
2026-08-02 • via Nuitee
Z
Zuriyanti • solo_traveller • my
10
2026-08-02 • via Nuitee
A
Abata • couple • my
10
2026-08-02 • via Nuitee
Z
Zulaikha • family_with_children • my
8
Pros:

All except breakfast

Cons:

Breakfast are not satisfied

2026-07-25 • via Nuitee
A
Aliyah • couple • my
9
2026-07-23 • via Nuitee
S
Sketch2512 • Solo travel
8
Comfortable Stay in a Quiet and Convenient Location
Pros:

Overall, I had a pleasant stay at Dorsett Hartamas Hotel. While the hotel is starting to show its age in some areas, such as the carpets and certain furnishings, the cleanliness is well maintained and the rooms are kept tidy and comfortable.

One of the hotel's biggest strengths is its location. Situated in a quiet and peaceful neighbourhood, it offers a relaxing environment away from the busy city centre. At the same time, it is conveniently located near popular areas such as 1 Mont Kiara, Desa Sri Hartamas, and other nearby dining and café spots, making it easy to find a variety of food and entertainment options.

The combination of a peaceful setting, good accessibility, and satisfactory cleanliness makes it a worthwhile choice for both business and leisure travelers. With some refurbishment and updates to the interiors, the overall experience could be even better.

2026-07-22 • via Tripadvisor
V
Vijayan • extended_group • my
7
Good location and convenient for business trip to KL.
Pros:

Room met our expectation for one night stay while on business trip. There was sufficient amenities for a comfortable stay. Lighting and air-conditioning was good.

Cons:

There was only one out of two lifts working which resulted in somewhat long waiting time.

2026-07-22 • via Nuitee
M
M • solo_traveller • sg
1
Pros:

Location

Cons:

One elevator was down during my entire stay.
Hairdryer had broken wires with live current passing through in the toilet.

2026-07-21 • via Nuitee