Dorsett Hartamas Kuala Lumpur

Hotels
•
Dorsett Hotels & Resorts
8 (3852 reviews)
D-G-08 Plaza Damas, No. 63 Jalan Sri Hartamas 1, Taman Sri Hartamas , Kuala Lumpur , my

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Children allowed

Facilities

Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
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Review Highlights

Pros:
Comfortable bed
Clean rooms
Good amenities
Cons:
Slow check-in
Unpleasant smells
Food quality issues

Categories

Cleanliness
7.83
Several reviews mention poor cleanliness, notably with dirty linens and room odors.
Service
8.3
Service was decent but had some issues with speed during check-in.
Location
8.34
Location is described as calm and quiet, though some found it far from main attractions.
Room Quality
8.29
Rooms were generally described positively, but some had issues with odours and pests.
Amenities
8.82
Good facilities mentioned, though some amenities were lacking like microwaves.
Value for Money
7.78
Some guests felt the prices were not justified by the quality offered.
Food and Beverage
6.33
Reports of food poisoning and limited options in the restaurant.
Overall Experience
8.3
Mixed experiences, with some guests having issues while others enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:45

Property Description

Dorsett Hartamas Kuala Lumpur showcases modern elegance and unbeatable convenience, situated opposite Hartamas Shopping Centre. Elegant Accommodations: Fully air-conditioned rooms with flat-screen TVs, minibars, and en suite bathrooms. Dining Delights: Various dining options in the nearby mall. Exceptional Service: Friendly staff, 24-hour front desk, and on-site parking. Experience comfort and luxury at Dorsett Hartamas Kuala Lumpur - book your stay now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs MYR 3.50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for MYR 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 3852 reviews
Cleanliness: 7.83
Service: 8.3
Location: 8.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 7.78
Food and Beverage: 6.33
Overall Experience: 8.3
A
Ali • couple • ug
10
2026-06-06 • via Nuitee
R
Ruhilmin • couple • my
10
2026-06-06 • via Nuitee
A
Angie • solo_traveller • my
10
Pros:

Great

2026-06-05 • via Nuitee
L
leanne • solo_traveller • gb
9
2026-06-04 • via Nuitee
S
SURAYA • solo_traveller • my
9
Pros:

View dari pool lawa

2026-06-04 • via Nuitee
M
Mohd Sofi • family_with_children • my
2
2026-06-03 • via Nuitee
S
Syah • couple • my
7
Pros:

The price, mall walkable distance from hotel

Cons:

1. I need to pay for my car to park when I already paid for my stay??
2. The lift only has two, and it took so long especially during my stay, one of the lift broke down. Not a good experience. However, the room is spacious

2026-06-03 • via Nuitee
M
Maslinda Sabtu • solo_traveller • sg
10
Pleasant stay
Pros:

Clean and comfortable place. Near to amenities

Cons:

Subsidized parking instead of free parking for hotel guest

2026-06-02 • via Nuitee
M
Muhammad Hazeem • family_with_children • my
10
2026-06-02 • via Nuitee
N
Nuaman • couple • my
9
2026-06-02 • via Nuitee
I
Ibj • solo_traveller • my
8
Pros:

Biar la rahsia

Cons:

Takde apa

2026-06-01 • via Nuitee
B
bavalosinil • Family
10
A Comfortable Stay
Pros:

Had a wonderful stay at this hotel! All the amenities were provided generously and thoughtfully. The breakfast buffet was amazing with plenty of delicious options. The staff were extremely friendly, welcoming, and always ready to help. The room was also very clean, cozy, and comfortable. Highly recommended for a pleasant and relaxing stay!

2026-05-29 • via Tripadvisor
A
Amy • solo_traveller • my
7
2026-05-29 • via Nuitee
N
Nur Nasihah • couple • my
9
2026-05-29 • via Nuitee
S
Shin Mei • extended_group • my
5
Cleanliness: Okay only. Found a small cockroach in the bathroom and there were also small ants on the table. Location:
2026-05-29 • via Nuitee
F
Farhah • extended_group • my
6
Pros:

The place is old. Room service food was subpar. The kids playroom have nothing to play with.

Cons:

The price and that was it.

2026-05-28 • via Nuitee
M
Mohd • couple • my
9
2026-05-28 • via Nuitee
B
Bavalosini • solo_traveller • my
10
2026-05-28 • via Nuitee
A
atiqah • couple • my
10
The best! I really enjoyed my stay even though it was only for 1 day. Their staff were very friendly and helpful, the br
Pros:

the staff welcome me and wish happy birthday , price, and breakfast, staff for breakfast also very kind 🥰 and the best deco birthday + cake ❤️

Cons:

kids room, slightly carpet smell and no toys

2026-05-28 • via Nuitee
R
Raja Saidatul Akhma • extended_group • my
5
2026-05-27 • via Nuitee