Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Professional staff
Exceptional room quality
Cons:
Unpleasant smell in the bathroom

Categories

Cleanliness
8.88
Some negative sentiment about unpleasant odors.
Service
10
Staff was very professional, went above and beyond.
Location
9.88
Incredibly convenient and walkable to many attractions.
Room Quality
10
Rooms described as clean, stylish, spacious, and incredible.
Amenities
9.88
Well-appointed room with a boutique vibe.
Value for Money
9.88
Good value for the quality and experience provided.
Food and Beverage
9.88
Breakfast and restaurant experience were positively mentioned.
Overall Experience
10
Guests expressed eagerness to return and highly recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:27

Property Description

Luxurious Accommodation
CoolRooms Palacio de Atocha offers a luxurious stay in Madrid, just 800 meters from Puerta del Sol. The hotel features a restaurant, private parking, a bar, and a garden, providing guests with top-notch amenities.

Comfort and Convenience
Each room is equipped with air conditioning, a flat-screen TV, a kettle, and a private bathroom with free toiletries. Guests can enjoy the comfort of modern facilities including room service and free WiFi, ensuring a convenient stay.

Prime Location
Located near iconic landmarks such as Mercado San Miguel and Prado Museum, CoolRooms Palacio de Atocha is the perfect choice for travelers looking to explore Madrid. Book now to experience luxury and convenience in the heart of the city.

Important information:

This accommodations reserves the right to authorize the guest's credit card prior to arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 32 per day.

Location

Guest Reviews

9.8
Based on 1209 reviews
Cleanliness: 8.88
Service: 10
Location: 9.88
Room Quality: 10
Amenities: 9.88
Value for Money: 9.88
Food and Beverage: 9.88
Overall Experience: 10
L
Levent2017 • family_with_children • ae
3
Pros:

Lage und Größe der Zimmer

Cons:

Service, außerdem Kommunikation

2026-04-18 • via Nuitee
K
Karim • solo_traveller • ae
9
2026-04-15 • via Nuitee
J
Jeroen • couple • nl
10
Fantastisch hotel op toplocatie
Pros:

Eigenlijk alles. Zeer vriendelijk personeel. Alles heel luxe in het hotel. Mooi zwembadje met ligstoelen. Heel centraal gelegen. Alles op loopafstand. Prachtige kamer

Cons:

Enige wat we minder vonden is dat je niet zelf de temperatuur kan regelen op de kamer

2026-04-12 • via Nuitee
S
Sylvia • couple • nl
9
Fantastisch
Pros:

De liggen is fantastisch, ontzettend vriendelijk personeel.

Cons:

Niets, je betaalt wel forse prijs.

2026-04-12 • via Nuitee
S
Stephan • couple • ch
10
Ein Traum in Madrid, Un sueno en Madrid!
Pros:

Sehr freundliches Personal, fantastisches Zimmer. Frühstück sehr reichhaltig. Lage sehr zentral und trotzdem ruhig.

Cons:

Alles war bestens, wir kommen gerne wieder.

2026-04-07 • via Nuitee
• couple • gb
9
2026-04-05 • via Nuitee
M
Mark • extended_group • dk
10
2026-04-02 • via Nuitee
B
Begüm • couple • tr
10
Konum iyi, keyifli otel
Pros:

Cok konforlu keyifli bir otel, olanaklar yeterli. Tum calisanlar gercekten cok ilgiliydi ozellikle Cristobal icin ayrica tesekkurler!

2026-03-31 • via Nuitee
A
Adem • extended_group • de
8
2026-03-30 • via Nuitee
N
Nyakio • couple • ke
9
2026-03-29 • via Nuitee
C
Caroline • family_with_children • br
10
Atendimento cuidadoso e personalizado
Pros:

Fomos muito bem atendidos no hotel e a equipe teve todo o cuidado com a nossa bebê de 1 ano, inclusive ajudando em algumas ocasiões para conseguir transporte quando estávamos longe do hotel. A suíte Júnior tem um ótimo espaço e uma cama grande e confortável.

2026-03-28 • via Nuitee
H
Haneen • couple • jo
9
Pros:

Beautiful rooms. Excellent location. Feels like a 5 star hotel at the price of a 4 star! Can’t recommend this hotel enough.

2026-03-24 • via Nuitee
G
Gulin • couple • tr
10
Perfect place to stay in the heart of Madrid
Pros:

Everything

2026-03-24 • via Nuitee
G
George • couple • cy
10
2026-03-24 • via Nuitee
T
TRIGANO • solo_traveller • fr
8
On a envie d y retourner
Pros:

Super et le personnel très a l écoute sympa

2026-03-24 • via Nuitee
G
Gulin • family_with_children • tr
10
Perfect place to stay in the heart of Madrid.
Pros:

Location, staff, convenience

2026-03-24 • via Nuitee
A
Alfredo • couple • it
9
Pros:

Complimenti, hotel 4 stelle, ma cura e attenzione da 5 stelle

2026-03-23 • via Nuitee
S
Sigfrido • couple • es
10
Recomendadisimo. Quiero volver
Pros:

Todo excelente. Trato personalizado. Inmejorable lugar

2026-03-22 • via Nuitee
K
Karin • couple • es
8
Lovely room, big bathroom, very good location!
Pros:

Location, staff

Cons:

A little too dark, loud when opening windows

2026-03-20 • via Nuitee
A
Anita • family_with_children • de
10
Pros:

Eine hervorragende Erfahrung in Madrid!
Die Suite war wunderschön, geräumig, sauber und modern eingerichtet.
Das Bett war extrem bequem, und ich habe wie ein Baby geschlafen.
Die Aussicht auf die Stadt war atemberaubend!

Das Personal war freundlich, hilfsbereit und sehr zuvorkommend.
Die Lage top 👍

Ich kann das Hotel nur weiterempfehlen! Es ist ein perfektes Hotel für jeden, der Madrid besucht. Ich werde definitiv wiederkommen 😊

2026-03-19 • via Nuitee