The Borough

Hotels
7.2 (1262 reviews)
200 Borough High Street , London , gb

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Non-smoking rooms
Pets allowed
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
Fire extinguishers
First aid kit available
See all facilities

Review Highlights

Pros:
Great location
Responsive service
Cons:
Cleanliness issues
Maintenance needed

Categories

Cleanliness
6.76
Several mentions of cleanliness, but noted issues such as tired carpets and some areas needing maintenance.
Service
8.23
Service was frequently praised, especially responsiveness via WhatsApp and helpfulness during check-in.
Location
8.77
Excellent location next to the Underground and close to Borough Market, highly appreciated by guests.
Room Quality
6.72
Rooms were described as comfortable but noted some issues with maintenance and cleanliness.
Amenities
6.25
Amenities were mentioned as basic, with issues like poor TV reception and some bathrooms not being clean.
Value for Money
7.21
Generally viewed as good value, but some guests felt the price was on the higher side for what was offered.
Food and Beverage
6.76
Not specifically mentioned in reviews, assumed standard for this hotel tier.
Overall Experience
6.93
Overall satisfactory experience with a willingness to return, though noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:29

Property Description

Modern Accommodation Next to Borough Tube Station

CitySpace Borough offers a convenient stay with modern rooms next to Borough Tube Station. Just a short walk from London Bridge Rail Station, our hotel provides easy access to iconic landmarks like Tower Bridge and The Shard.

Comfortable Rooms and Convenient Amenities

Guests can enjoy well-furnished rooms equipped with flat-screen TVs and tea/coffee making facilities. With the option of en suite shower rooms or basic rooms with shared bathrooms, we cater to diverse preferences. Stay connected with free WiFi and take advantage of our 24-hour reception and express check-in/check-out services.

Cafe and Flexible Working Space

In addition to comfortable accommodation, our property features a cozy cafe and a flexible working space, perfect for both leisure and business travelers.

Book your stay at CitySpace Borough for a modern and convenient experience in the heart of London.

Important information:

The photographs of the rooms are for illustrative purposes only.

We now offer self check in, guests will receive an email with to securely upload passports and IDs prior to arrival after which self check in details will be shared.

Please note, for nonrefundable bookings, the entire balance minus GBP 1 will be charged at the time of booking, with the rest charged on arrival.

When booking more than 2 rooms, different policies and additional supplements may apply.

You will receive an email 3 days prior to check in to complete your online registration. Once this is completed, you will automatically receive your check in details. Note that check in is from 3pm and check out is at 10am.

Please note that there is no elevator at this property and rooms are located over 3 floors.

Limited luggage storage is available on a request basis.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.2
Based on 1262 reviews
Cleanliness: 6.76
Service: 8.23
Location: 8.77
Room Quality: 6.72
Amenities: 6.25
Value for Money: 7.21
Food and Beverage: 6.76
Overall Experience: 6.93
A
April • solo_traveller • au
9
2026-06-10 • via Nuitee
M
Martin • solo_traveller • de
3
Cons:

Das Zimmer war sehr klein. Die Decke im Bad hat geschimmelt, den Lüfter konnte man nicht ausschalten. Die Fenster konnte man nicht richtig schließen sodass man die Lüftungsanlage vom Nachbar extrem gehört hat. Alles in allem zu teuer, nicht wirklich sauber. Ich werde dieses Hotel nicht weiterempfehlen, Preis-Leistung passt nicht.

2026-06-10 • via Nuitee
L
Loredana • solo_traveller • ie
10
Would book this again, very easy to get in the hotel, friendly staff and great room!
Pros:

Very good location and comfortable bed. Great value for money and right next to the subway. Spacious room and private bathroom!

Cons:

Nothing

2026-06-09 • via Nuitee
N
Nick • solo_traveller • gb
8
Enjoyable stay and would highly recommend
Pros:

Well presented room , clean and a lovely large bed . Very good bathroom with plenty of clean towels. Good powerful shower.

Cons:

Did not check to see if it had a lift and ended up on the 3rd floor. Due to respiratory issues I struggled to go up to the room and had to stop on each floor to get my breath. I would definitely stay again but would ask for a level 1 room to make it easier to get up and down just be aware that you have to vacate by 10am

2026-06-07 • via Nuitee
D
Diana • solo_traveller • gb
10
2026-06-02 • via Nuitee
C
Charlie • solo_traveller • gb
8
2026-05-31 • via Nuitee
K
Kyle • solo_traveller • es
7
Great for a short visit
Pros:

The location couldn't be better, in a quiet part of London's city centre, and well connected by bus and tube to anywhere you'd want to go. The staff was friendly and helpful, though they're a co-working space and most things are automated via internet. Very competitive prices for the area.

Cons:

It's true the room was very small, and there's no lift. Even so, it's a great place to stay for a night or two and a quick visit to London.

2026-05-26 • via Nuitee
K
Kate • solo_traveller • gb
8
2026-05-21 • via Nuitee
J
John • couple • gb
8
Nice weekend break.
Pros:

Room was excellent. Good location. Self check-in was straightforward but room code was long and on small keypad.

Cons:

No lift! Was not aware of this at time of booking

2026-05-21 • via Nuitee
M
Maria • solo_traveller • nl
8
2026-05-17 • via Nuitee
C
Claudia Alejandra • solo_traveller • ar
8
Pros:

La ubicación cerca del metro y el Borough market.

Cons:

El sistema para abrir la puerta de la habitación
La calefacción escasa para mi gusto

2026-05-16 • via Nuitee
M
Mario • couple • it
10
2026-05-14 • via Nuitee
M
M • couple • fi
9
2026-05-14 • via Nuitee
C
Carlotti Dominique • solo_traveller • fr
9
Pros:

Le personnel était charmant et très serviable.

2026-05-14 • via Nuitee
M
Martina • couple • it
10
2026-05-13 • via Nuitee
C
Ciaran • couple • ie
10
2026-05-13 • via Nuitee
S
Stefano • extended_group • it
7
2026-05-11 • via Nuitee
J
Julia • solo_traveller • de
8
Pros:

Die Lage ist super. Wir hatten das Deluxe Doppelzimmer mit eigenem Badezimmer. Alles war vorhanden und das Bett war bequem.

Cons:

Es war wirklich sehr warm und stickig im Zimmer, obwohl es tagsüber ca 20 Grad hatte. Im Sommer würde ich es auf keinen Fall empfehlen.

Man sollte beachten, dass das Deluxe Zimmer im 3. Stock ohne Aufzug liegt und die Treppen wirklich sehr eng sind.

2026-05-05 • via Nuitee
P
Paola • couple • it
8
Per pochi giorni é ottimale
Pros:

Piccola ma con tutto il necessario e ottima posizione

Cons:

La moquette e il fatto che faceva caldissimo e non c’era la possibilità di regolare la temperatura.

2026-05-04 • via Nuitee
E
Ester • solo_traveller • es
7
Pros:

Me gustó la ubicación.

Cons:

El check-in es a las 3 p.m, pero el check-out a las 10 a.m.

2026-05-04 • via Nuitee