Hotel Bürgerhof

Hotels
8.2 (1844 reviews)
Sebastian Str. 184-186 , Cologne , de

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Children allowed

Facilities

Non-smoking rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Non-smoking throughout
Private check-in/check-out
Allergy-free room
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly service
Good location
Cons:
Noisy rooms
Limited amenities
Expensive breakfast

Categories

Cleanliness
8.4
The reviews indicate that rooms were clean, contributing positively to the overall cleanliness impression.
Service
9
Several reviews commend the staff for being friendly and helpful, highlighting good service.
Location
8.7
Positive sentiments about being well-located near public transport and close to the city center.
Room Quality
8
Some reviews mention that rooms were smaller than expected and some aging furniture, lowering the score.
Amenities
7.7
Complaints about lack of basic amenities like a coffee machine or electric kettle, which negatively affects the score.
Value for Money
8.3
The price for breakfast was deemed too high for the quality, but overall value is still perceived as fair.
Food and Beverage
7.2
Provided breakfast options were viewed as insufficient for the cost, leading to a lower score.
Overall Experience
8.3
Most feedback is positive about the stay, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:01

Property Description

Convenient Location
Located just a 3-minute walk from the picturesque River Rhine, Hotel Bürgerhof offers easy access to Niehler Harbour and is a short drive from Cologne's city centre and popular attractions.

Modern Amenities
Enjoy a comfortable stay in brightly furnished rooms equipped with free internet access and Sky TV. Stay connected with complimentary WiFi available throughout the hotel.

Delicious Breakfast
Start your day with a delicious breakfast buffet featuring a variety of options including meats, cheeses, fruits, pastries, and freshly brewed coffee and tea - all included in your stay.

Experience comfort, convenience, and great service at Hotel Bürgerhof. Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 11 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for € 10 per person per stay when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1844 reviews
Cleanliness: 8.4
Service: 9
Location: 8.7
Room Quality: 8
Amenities: 7.7
Value for Money: 8.3
Food and Beverage: 7.2
Overall Experience: 8.3
M
Mischa • couple • de
8
2026-03-20 • via Nuitee
E
Ellen • solo_traveller • de
8
2026-03-19 • via Nuitee
W
Wolfgang • couple • de
9
Ein empfehlenswertes Hotel
Pros:

Das Frühstück war insgesamt recht gut, Bei der Wurstauswahl hätte ich mir etwas mehr Abwechslung gewünscht.

Cons:

Die Treppenfrage ist für ältere Menschen etwas ungünstig...

2026-03-18 • via Nuitee
S
Sebastian • solo_traveller • de
5
2026-03-18 • via Nuitee
H
Helma en Aone • couple • nl
7
Ga er nooit meer heen
Cons:

We werden ergens op een achteraf kamertje gezet. Uitzicht op een rood dak… geen uitzicht..Vreselijk was het. Terwijl het hotel bijna leeg was. Geen koffie/ thee faciliteiten. Slechte wifi.

2026-03-17 • via Nuitee
A
Adrianus Jacob • couple • nl
6
Prijs kwaliteit verhouding ok
Pros:

Vriendelijkheid personeel en prijs

Cons:

Warmte in kamer

2026-03-14 • via Nuitee
J
joelle • couple • lu
10
der mann aus der Rezeption war lieb und sehr hilfsbereit und sehr freundlich
Pros:

Gastfreundlichkeit

Cons:

war alles gudd

2026-03-14 • via Nuitee
R
Regula • family_with_children • ch
4
Einmal frieren reicht
Pros:

Nichts

Cons:

Kaltes Zimmer, sehr alte Einrichtung, Personal naja, komische Umgebung

2026-03-14 • via Nuitee
C
Claus-Christian • family_with_children • de
8
2026-03-12 • via Nuitee
M
Mila • couple • rs
8
Cons:

It was a bit too cold in the room. We couldn’t make it warmer even though we turned on the heating system

2026-03-10 • via Nuitee
O
Omer • solo_traveller • de
9
2026-03-09 • via Nuitee
O
Olli • solo_traveller • nl
8
2026-03-09 • via Nuitee
Y
Yam • solo_traveller • gb
8
Very good experience only issue was tram strike so was able to make the most of tram ride
Pros:

Quite Residentail area with local amenities close by

2026-03-08 • via Nuitee
G
Giovanni • solo_traveller • it
7
Pros:

posizione relativamente tranquilla. camera spaziosa. possibilità di arrivo 24H. struttura vecchia , ma bene tenuta.

Cons:

colazione un po' scarsa per il prezzo di 15€.

2026-03-06 • via Nuitee
M
Michael • solo_traveller • de
10
2026-03-05 • via Nuitee
C
cristina • couple • de
10
2026-03-04 • via Nuitee
J
Julia Jel • family_with_children • de
6
Viel Geld für einen spontanen Trip
Pros:

Von außen wirkte es modern.

Cons:

Das Bett, das Zimmer an sich, das Bad. Alles eher alt, klein und ungemütlich.

2026-03-04 • via Nuitee
G
Grzegorz • family_with_children • pl
10
2026-03-03 • via Nuitee
C
ciobanu • couple • de
7
Pros:

очень понравился балкон

Cons:

кровать не понравилась что она раздельная

2026-03-01 • via Nuitee
M
Matze • family_with_children • de
7
Pros:

War für 2 Nächte okay ,kann man jederzeit wieder machen.

2026-03-01 • via Nuitee