Hotel Bürgerhof

Hotels
8.2 (1844 reviews)
Sebastian Str. 184-186 , Cologne , de

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Children allowed

Facilities

Non-smoking rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Non-smoking throughout
Private check-in/check-out
Allergy-free room
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly service
Good location
Cons:
Noisy rooms
Limited amenities
Expensive breakfast

Categories

Cleanliness
8.4
The reviews indicate that rooms were clean, contributing positively to the overall cleanliness impression.
Service
9
Several reviews commend the staff for being friendly and helpful, highlighting good service.
Location
8.7
Positive sentiments about being well-located near public transport and close to the city center.
Room Quality
8
Some reviews mention that rooms were smaller than expected and some aging furniture, lowering the score.
Amenities
7.7
Complaints about lack of basic amenities like a coffee machine or electric kettle, which negatively affects the score.
Value for Money
8.3
The price for breakfast was deemed too high for the quality, but overall value is still perceived as fair.
Food and Beverage
7.2
Provided breakfast options were viewed as insufficient for the cost, leading to a lower score.
Overall Experience
8.3
Most feedback is positive about the stay, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:01

Property Description

Convenient Location
Located just a 3-minute walk from the picturesque River Rhine, Hotel Bürgerhof offers easy access to Niehler Harbour and is a short drive from Cologne's city centre and popular attractions.

Modern Amenities
Enjoy a comfortable stay in brightly furnished rooms equipped with free internet access and Sky TV. Stay connected with complimentary WiFi available throughout the hotel.

Delicious Breakfast
Start your day with a delicious breakfast buffet featuring a variety of options including meats, cheeses, fruits, pastries, and freshly brewed coffee and tea - all included in your stay.

Experience comfort, convenience, and great service at Hotel Bürgerhof. Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 11 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for € 10 per person per stay when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1844 reviews
Cleanliness: 8.4
Service: 9
Location: 8.7
Room Quality: 8
Amenities: 7.7
Value for Money: 8.3
Food and Beverage: 7.2
Overall Experience: 8.3
M
Moriz • family_with_children • de
9
Ideal für Kurzausflüge
Pros:

Unglaublich freundliches Personal. Es gab auf dem Heimweg einen Kaffee to-go geschenkt.
Zimmer war super, auch wenn die Matratze etwas hart war (aber das ist absolute Geschmackssache).

Cons:

Das Gebäude ist sehr hellhörig.

2026-02-14 • via Nuitee
O
Olli • solo_traveller • nl
8
2026-02-13 • via Nuitee
Şeyma • couple • de
7
2026-02-13 • via Nuitee
C
Charlotte • family_with_children • de
6
2026-02-12 • via Nuitee
C
Claude • couple • ch
9
2026-02-11 • via Nuitee
M
Michael • couple • de
8
wir sind sehr zufrieden
Pros:

das Zimmer

Cons:

ohne Aufzug

2026-02-10 • via Nuitee
R
Ronald • family_with_children • de
7
2026-02-10 • via Nuitee
M
Markus • couple • de
7
Einfache Unterkunft
Pros:

Sehr netter Empfang.
Mein Zimmer war nach hinten raus und sehr ruhig in Bezug auf Außengeräusche. Das Bad war sehr sauber und frei von irgendwelchen schwarzen Ecken.

Cons:

Die Zimmertür war sehr hellhörig, so dass ich das Kommen und Gehen der Nschbarzimmer unfreiwillig verfolgen musste.

2026-02-09 • via Nuitee
N
Nazar • solo_traveller • ua
8
Cons:

Keine Schalldämmung im Zimmer

2026-02-08 • via Nuitee
K
Kornelia • couple • de
5
Pros:

Sauberkeit und Freundlichkeit des Personals

Cons:

Badezimmer (kalt und spartanisch). Hotelzimmer war eiskalt.

2026-02-08 • via Nuitee
F
Frank • solo_traveller • de
8
Pros:

Sehr freundlich

2026-01-31 • via Nuitee
L
Lars • couple • de
10
2026-01-27 • via Nuitee
B
Bettina • extended_group • de
9
2026-01-20 • via Nuitee
N
Natalia • family_with_children • nl
9
This is good and calm hotel with sweet staff
Pros:

Nice and clean hotel

Cons:

Location is not perfect to reach city interesting place

2026-01-19 • via Nuitee
S
Shelly • couple • us
5
There are two different locations with the same name. This is not the one downtown.
Pros:

The bed was comfortable.

Cons:

We had a do not disturb sign on the door but our room was entered anyway.

2026-01-19 • via Nuitee
S
Sophie Celine • solo_traveller • de
8
2026-01-19 • via Nuitee
M
Murat • family_with_children • tr
1
Her yönüyle fiyasko bir deneyim, uzak durmanızı tavsiye ederim
Pros:

Hiçbir şeyini beğenmedim 👎

Cons:

Resepsiyon erken kapanıyor, verdikleri iletişim numarasına cevap veren yok, yatakları inanılmaz konforsuz, 2+çocuk toplam 3 kişilik rezervasyon yapmamıza rağmen 2 tekli yatak ayırtılmış. Her yönüyle fiyasko bir deneyimdi. Uzak durmanızı tavsiye ederim

2026-01-19 • via Nuitee
A
Andreas • family_with_children • de
9
2026-01-19 • via Nuitee
L
Liliia • family_with_children • de
10
2026-01-19 • via Nuitee
A
Arya • solo_traveller • nl
8
2026-01-18 • via Nuitee