Sheraton Santos Hotel

Hotels
•
Marriott
9.4 (141 reviews)
Alameda Armênio Mendes, n°70, Aparecida, Santos, SP, 11035-260 , Santos , BR
55-13-3278-1400

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Facilities

Fitness facilities
Proposal/romance packages available
Arcade/game room
Electric car charging station
Comprehensive recycling policy
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and attentive staff
Great location
Cons:
Limited vegan options in food
High parking costs

Categories

Cleanliness
9.43
Rooms are reported as clean and comfortable.
Service
9.9
Staff are consistently described as friendly and helpful.
Location
9.44
Well-located near the beach and shopping areas.
Room Quality
9.39
Rooms are praised for comfort and cleanliness.
Amenities
8.92
Good amenities mentioned, but some points on limited options.
Value for Money
9.38
Overall good value based on positive experiences.
Food and Beverage
8.93
Good food quality but limited options for dietary restrictions.
Overall Experience
9.8
Guests report an excellent overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:59

Property Description

Indulge in Recreation
Enjoy the indoor pool and fitness center for your leisure.

Savor International Cuisine
Dine at O Lagar Restaurant for a taste of international dishes, or opt for room service.

Business and Event Spaces
Benefit from a business center, event spaces, and meeting rooms for your professional needs.

With a stay at Sheraton Santos Hotel in Santos (Aparecida), you'll be within a 15-minute drive of Santos Harbor and Gonzaga Beach. Book now to experience the perfect blend of relaxation and convenience.

Important information:

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHG

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.4
Based on 141 reviews
Cleanliness: 9.43
Service: 9.9
Location: 9.44
Room Quality: 9.39
Amenities: 8.92
Value for Money: 9.38
Food and Beverage: 8.93
Overall Experience: 9.8
A
anselmo
10
Pros:

Padrão Marriot não tem o que falar!! Nota 1000

2025-10-10 • via Nuitee
J
JOSE R A S
10
Pros:

Atendimento perfeito: simpático e eficiente.
Quarto amplo e acolhedor. Recomendo!

2025-10-04 • via Nuitee
C
CARLA
10
Pros:

Maravilhosa

2025-09-29 • via Nuitee
A
Andre
10
Pros:

Muito bom, recepcionista Caroline super prestativa.

2025-09-23 • via Nuitee
H
Helena Regina
10
Hotel muito bom
Pros:

Hotel muito bom, limpo, agradável, bar e cafe da manha muito bons, funcionários simpáticos. Hotel bem localizado x junto ao Shopping e restaurantes.

2025-09-21 • via Nuitee
A
Alexandre M
10
Otimo
Pros:

Otima

2025-09-20 • via Nuitee
R
RODNEI YUDI
10
Pros:

Acredito que atualmente seja o melhor na cidade de santos. Cafe da manhã farto e com diversas opcoes para quem tem restricao alimentar.

2025-09-18 • via Nuitee
R
Raquel • family
10
Pros:

Hotel próximo a Praia com quartos limpos e confortaveis . Excelente cafe da manha

2025-09-14 • via Nuitee
J
Jürgen
10
Pros:

2025-09-08 • via Nuitee
L
Larissa
10
Pros:

Superou nossas expectativas. Quarto silencioso, cama confortável, chuveiro ótimo. Piscina maravilhosa.

2025-08-17 • via Nuitee
L
Luciane
10
Viagem em família
Pros:

O hotel é maravilhoso. Wuarto amplo, muito limpo. Funcionários muito educados e atenciosos. A piscina aquecida é ótima. O café é maravilhoso. Foi exatamente o precisávamos para descansar em família.

2025-08-14 • via Nuitee
R
Renata
10
Excelente
Pros:

Hotel maravilhoso! Confortável, limpo, funcionários educados e prestativos.
Meu filho ama a piscina e a brinquedoteca.
Café da manhã excelente!

2025-08-12 • via Nuitee
V
Verified traveler
10
Pros:

Comida incrível, porém serviço um pouco mais lento que o comum .
Olagar com cardápio muito bom. O restaurante do Lobby tem poucas opções de prato.
Quarto impecável. Cama extremamente confortável.

2025-08-04 • via Nuitee
J
Julio Cesar
2
Pros:

Horrível !!

2025-08-02 • via Nuitee
A
andrea • partner
10
Pros:

Tudo ótimo. Cama e chuveiro muito bons. Ar condicionado silencioso.
Gostamos bastante.

2025-08-01 • via Nuitee
J
João Carlos
10
Excelente opção para estar em Santos
Pros:

É incrível a liberdade oferecida aos hóspedes. Facilidade de check-in. Café da manhã com poucas opções para veganos (tem leite de soja e creme de chia). Restaurante deveria oferecer mais opções veganas. Tem massa para vegetarianos.
Segunda vez que fico neste Hotel.

2025-07-28 • via Nuitee
A
ALFREDO
10
Sensacional
Pros:

Terceira vez no sheraton vale cada centavo. Incrível e sem frescura

2025-07-27 • via Nuitee
C
Carlos
10
SHERATON CONTINUA SENDO SHERATON
Pros:

EU E MINHA FAMILIA FOMOS MUITO BEM ATENDIDOS ,NOTA DEZ PARA TODOS OS SERVIÇOS

2025-07-22 • via Nuitee
P
Paula E
8
Pros:

Ótima localização e bom café da manhã. O chuveiro é separado do quarto por um vidro, o que prejudica a privacidade.

2025-07-18 • via Nuitee
E
Ednaldo
10
Pros:

Indo a Santos temos nos hospedado no Sheraton, ótimas instalações, funcionários bem educados e receptivos.
Deixo somente um ponto e questionamento, estacionamento terceirizado, alto custo para deixar o carro por 24 horas.

2025-07-10 • via Nuitee