Hyatt Place Provo

Hotels
•
Hyatt Place
8.8 (785 reviews)
180 West 100 North , Provo , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Value for money
Cons:
Soft beds
Additional parking fees
Breakfast quality concerns

Categories

Cleanliness
8.74
Reviews mention the hotel as clean, but there were some concerns about bed comfort.
Service
9.51
Staff received positive remarks for being nice and helpful.
Location
9.55
Several reviews highlight the hotel's convenient and walkable location.
Room Quality
8
Comments on room comfort varied, with some issues regarding bed softness and soundproofing.
Amenities
8.53
Facilities were generally praised, but there were mixed comments about breakfast quality.
Value for Money
8.99
Guests feel that the hotel provides good value, although some additional fees were noted.
Food and Beverage
8.04
Breakfast quality received mixed feedback; some found it lacking.
Overall Experience
9.01
Positive overall sentiment noted, although some guests faced issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:20

Property Description

Luxurious Amenities
Hyatt Place Provo boasts an outdoor swimming pool, fitness centre, and a bar for guests to unwind and stay active during their stay.

Convenient Facilities
Guests can enjoy the convenience of a 24-hour front desk, business centre, and free WiFi throughout the property, ensuring a seamless and productive visit.

Prime Location
Situated just 3.3 km from LaVell Edwards Stadium and 7 km from Utah Lake State Park, guests can easily explore nearby attractions.

Book your stay at Hyatt Place Provo for a perfect blend of comfort, convenience, and luxury.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVU

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 785 reviews
Cleanliness: 8.74
Service: 9.51
Location: 9.55
Room Quality: 8
Amenities: 8.53
Value for Money: 8.99
Food and Beverage: 8.04
Overall Experience: 9.01
L
Lee • couple • us
10
Pros:

Super clean and beautiful

Cons:

N/A

2026-05-21 • via Nuitee
M
Monica • couple • us
8
2026-05-17 • via Nuitee
D
De La Pena • solo_traveller • us
10
Highly recommend staying here
Pros:

The room is very spacious and the bed was very comfortable. Overall the room was quiet. The shower water pressure was perfect and the hotel provides large body wash, shampoo, and conditioner.

Cons:

Nothing.

2026-05-15 • via Nuitee
S
Shel-lee • couple • us
8
2026-05-15 • via Nuitee
C
charlotte • solo_traveller • gb
10
Pros:

The bed was very comfy!

2026-05-13 • via Nuitee
S
samanthacX1629AG • NONE
8
Good place to stay
Pros:

Overall a good place to stay. Pretty clean and staff was helpful with an issue in our room. Very close to the convention center, which is what we needed.

2026-05-12 • via Tripadvisor
D
Dakota • couple • us
10
My overall experience was great. I couldn’t ask for more.
Pros:

Staff and hotel were great and clean

Cons:

N/A experience was great

2026-05-12 • via Nuitee
V
Valentina • family_with_children • us
5
Good, but I am not coming back because of staff
Cons:

My reservation had been prepaid in advance via Booking.com, yet the receptionist attempted to charge me again. She persisted even after I explicitly stated that I had already paid. It was only after some time that she stepped away to consult with a colleague; upon returning, she silently resumed working on her computer without informing me whether she had resolved the payment issue. When I specifically asked for clarification, she confirmed that everything was in order—though she offered no apologies whatsoever. She then claimed that my breakfast had not been prepaid, despite the fact that I had already settled that cost earlier. Once again, she stepped away—this time, for some reason, bringing back a senior staff member who assured me that everything was fine and that the room-and-breakfast package had indeed been prepaid. The first employee could easily have conveyed this information to me herself. The check-in process was an extremely unpleasant experience; standing there with my daughter, I felt compelled to justify myself and prove that I had already paid for everything. While I understand that system errors can occur, the employee's attitude toward an arriving guest was simply appalling—indifferent and insolent. Thanks to this particular hotel employee, I was left with a thoroughly sour impression.

Also breakfast is poor

2026-05-07 • via Nuitee
U
U8606OOtammyj • NONE
10
Good stay
Pros:

We enjoyed our stay. The rooms were clean, and breakfast was good. The pool was small, as we were there with a large team, but it was heated at least. We would stay again.

2026-05-04 • via Tripadvisor
B
brittanymO9727WQ • NONE
10
Great one night stay!!
Pros:

Super friendly staff with a clean and comfortable room. We were only there for a night. We also appreciated the chargers in the parking garage for our Tesla.

2026-05-03 • via Tripadvisor
5
510xeniat • NONE
2
Poor communication between staff
Pros:

Overcharged, and treated poorly but staff for their own errors repeatedly. Do not stay here. Stay across the street at the Marriott, you will save money and time.

2026-04-30 • via Tripadvisor
D
Dave • solo_traveller • us
10
2026-04-29 • via Nuitee
R
R177NCkarir • NONE
10
My favorite Provo hotel
Pros:

Excellent experience with check in and stay. Rooms are large, modern and comfortable. Daily maid service and fast WiFi with easy login. Convenient access to BYU campus, only a 5 minute drive - previous hotels near the freeway took far longer to get to. Will stay here every time I'm in Provo.

2026-04-26 • via Tripadvisor
L
Lucas • couple • us
9
2026-04-18 • via Nuitee
A
Amy • couple • us
10
2026-04-17 • via Nuitee
M
McClendon • couple • us
10
We were very satisfied with everything.
Pros:

I didn't have the breakfast but we ordered food from the restaurant and it was delicious.

Cons:

I liked everything.

2026-04-10 • via Nuitee
S
samuelr1658075 • NONE
2
WORST HOTEL STAY EVER - and staff don't care.
Pros:

Terrible cleanliness, handle on mini fridge broken and handing for all 3 days. housekeeping staff left the toilet paper empty and did not refill - forced to use the Kleenex instead. room service plates and bowls not cleared from room for over 36 hours. Very unacceptable for a hotel with this brand name.

2026-04-09 • via Tripadvisor
F
Felicia • solo_traveller • us
10
2026-04-03 • via Nuitee
L
llduncan22 • NONE • Las Vegas, Nevada
10
Hyatt Provo with the Best Breakfast
Pros:

Hyatt Place Provo is great with a nice sized hotel room that includes a couch and a desk with chair besides the normal amenities. The optional hot breakfast was delicious, had lots of choices, and did not cost extra as a World of Hyatt member.

2026-04-02 • via Tripadvisor
J
jorgeeduardo5050 • Business
10
Fantastic Stay at Hyatt Place
Pros:

Booking the Hyatt Place turned out to be an excellent choice, especially after a terrible experience at a different hotel where I was originally supposed to stay.

The property was exceptionally clean and had a wonderful fragrance throughout. Additionally, the hotel boasts a prime location with stunning views and incredibly comfortable mattresses.

2026-04-01 • via Tripadvisor