Holiday Inn Express & Suites - Houston Westchase - Westheimer by IHG

Hotels
•
Holiday Inn Express
8 (1595 reviews)
11303 Westheimer Rd. , Houston , US
+1 832-617-8048

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast options
Great location
Cons:
Unpleasant room smells
Slow check-in process
Issues with deposit

Categories

Cleanliness
6.89
Some reviews mention unpleasant smells and mixed experiences with room cleaning.
Service
8.36
Most reviews described friendly staff, although there were instances of poor service from the manager.
Location
8.9
Multiple reviews appreciated the location, highlighting accessibility.
Room Quality
7.85
Generally positive, with comments about comfort but some issues with cleanliness.
Amenities
8.38
Guests enjoyed the gym and pool, although some noted the need for additional amenities.
Value for Money
7.84
Value perceived as good, although some concerns about deposits.
Food and Beverage
7.39
Breakfast was described positively but had some complaints about quality.
Overall Experience
8.36
Overall positive sentiment with some noted issues but generally enjoyable stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:07

Property Description

Convenient Location & Modern Amenities
Located in Houston, the Holiday Inn Express & Suites offers proximity to CityCentre Plaza and top attractions. Enjoy express check-in, an outdoor pool, and free WiFi, making your stay seamless and enjoyable.

Comfortable Rooms & Relaxing Facilities
Unwind in air-conditioned rooms equipped with essential amenities like a coffee machine and flat-screen TV. Take advantage of the hot tub, fitness center, and free shuttle service for a truly relaxing experience.

Delicious Breakfast & Nearby Attractions
Start your day with a complimentary American breakfast before exploring nearby landmarks like Waterwall Park and The Galleria Houston. Book now for a memorable stay in Houston!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 1595 reviews
Cleanliness: 6.89
Service: 8.36
Location: 8.9
Room Quality: 7.85
Amenities: 8.38
Value for Money: 7.84
Food and Beverage: 7.39
Overall Experience: 8.36
I
Imad • couple • us
10
2026-10-24 • via Nuitee
K
KENNEDY • family_with_children • us
10
2026-10-21 • via Nuitee
B
Bao • family_with_children • us
5
Convenient spot, but the room needs some attention.
Pros:

Great location, easy to get to and close to everything we needed. Breakfast was a nice bonus for the family.

Cons:

The premises are generally clean; however, I noted a few areas requiring attention: the carpeting needs cleaning, and there are loose tiles in the bathroom and entryway.

2026-10-20 • via Nuitee
D
Dymond • couple • us
7
2026-10-20 • via Nuitee
A
Andre • couple • us
9
My stay was pleasant
Pros:

Clean and accessible

Cons:

NA

2026-10-12 • via Nuitee
H
Howard • solo_traveller • us
7
Clean
Pros:

Clean and easy access.

Rooms comfortable after a long drive.

Cons:

Young man at front desk was annoyed with customer before us checking in. He seemed to have had a long day until we parked and brought our things in after getting keys. He was high spirited after sitting on sofa and getting on his phone talking.

Parking garage spots are not made for duallies in Texas.

2026-10-12 • via Nuitee
T
Torbat Esfahani • family_with_children • us
1
Very bad, definitely not recommended.
Pros:

I didn’t like it, rude staff, not clean, uncomfortable

Cons:

Staff, comfort, clean

2026-10-12 • via Nuitee
J
Jontreace • extended_group • us
10
2026-10-12 • via Nuitee
K
Kenny • solo_traveller • us
10
2026-10-09 • via Nuitee
R
Roop Anand • family_with_children • us
8
2026-10-09 • via Nuitee
A
Ali • couple • us
9
Pros:

Cleanliness

2026-10-09 • via Nuitee
S
Stirrup • couple • us
9
2026-10-08 • via Nuitee
C
Chi • family_with_children • us
8
Pros:

Clean

2026-10-08 • via Nuitee
J
Juan • couple • us
10
2026-10-07 • via Nuitee
E
Evan • couple • us
8
2026-09-17 • via Nuitee
M
Marquise • extended_group • us
7
2026-09-14 • via Nuitee
T
Ta’Ron • couple • us
10
2026-09-14 • via Nuitee
T
Thao • solo_traveller • us
10
2026-09-13 • via Nuitee
S
Sophia • family_with_children • us
6
Cons:

Property was poorly kept- appeared dirty and things were broken.

2026-09-13 • via Nuitee
E
Evelyn • couple • us
10
2026-09-12 • via Nuitee