ICI HOTEL Ueno Shin Okachimachi

Hotels
8.4 (2818 reviews)
Taito-ku Taito 4-23-11 , Tokyo , JP
+81 3-3837-7575

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Cons:
Rooms can be small
Limited laundry facilities

Categories

Cleanliness
8.25
Most reviews mentioned cleanliness positively, but some noted room odors and space issues.
Service
8.75
The staff is frequently described as friendly and helpful, enhancing the overall service quality.
Location
8.65
Many reviews highlight great proximity to transport and attractions, making it highly rated.
Room Quality
8.15
Rooms are noted as clean and well-equipped but often small and somewhat cramped.
Amenities
8.05
Some reviews mentioned a limited number of laundry machines and a lack of nearby laundromats.
Value for Money
8.35
Reviewers feel the hotel provides good value, particularly given the location and clean facilities.
Food and Beverage
8.45
Breakfast is generally well-received but not included in the room rate, and there are mixed reviews on variety.
Overall Experience
8.55
Guests reported overall satisfaction with their stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:17

Property Description

Central Location in Tokyo

Modern Amenities

Nearby Attractions

Book your stay at ICI HOTEL Ueno Shin Okachimachi for a convenient and comfortable experience in the heart of Tokyo. Enjoy air-conditioned rooms with free WiFi, a restaurant on-site, and private parking available. Each room is equipped with a flat-screen TV, safety deposit box, bed linen, and towels, ensuring a relaxing stay. Explore nearby attractions such as Choen-ji Temple, The Shitaya Shrine, and Tokaku-ji Temple, all within walking distance. Whether you're here for leisure or business, our 3-star hotel provides the perfect base for your Tokyo adventures. Don't miss out on the opportunity to stay at ICI HOTEL Ueno Shin Okachimachi for an unforgettable trip.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.4
Based on 2818 reviews
Cleanliness: 8.25
Service: 8.75
Location: 8.65
Room Quality: 8.15
Amenities: 8.05
Value for Money: 8.35
Food and Beverage: 8.45
Overall Experience: 8.55
L
Luca • couple • it
8
Pros:

Posizione molto comoda

2026-09-19 • via Nuitee
T
Tommaso • couple • it
7
Pros:

Possibilità di lasciare le valige dopo check out

Cons:

Difficoltà nel farsi comprendere dallo staff

2026-09-19 • via Nuitee
M
Michał • couple • pl
7
Dobra lokalizacja, słabe śniadania, dość duży pokój jak na tokyo
Pros:

Możliwości zrobienia herbaty w holu przy recepcji oraz możliwość zabrania rzeczy typu szczoteczka lub grzebień oraz podgrzewana deska klozetowa

Cons:

Mało zróżnicowane śniadania podawane w kartonowych pojemnikach oraz brak noży

2026-09-18 • via Nuitee
A
Anna • couple • pl
7
2026-09-18 • via Nuitee
C
Camila • couple • es
8
Great time and location for our first daya in tokio
Pros:

The property was in a great area located the room was a bit small for a couple, but that wasn’t an issue since we were mostly outside. The breakfast was OK although there wasn’t much variety. We had it the first day and then discovered new local placesbut our day was great. The staff were a bit serious, but I also believe it must be a language barrier.The property was in a great area located the room was a bit small for a couple, but that wasn’t an issue since we were mostly outside. The breakfast was OK although there wasn’t much variety. We had it the first day and then discovered new local blazers but our day was great. The staff were a bit serious, but I also believe it must be a language barrier.

Cons:

All was well

2026-09-18 • via Nuitee
L
Luca • couple • it
8
2026-09-18 • via Nuitee
Y
Yuzuha • couple • jp
7
エアコン以外は良かったです。
Pros:

ビュッフェ方式の朝ごはんが種類が多く美味しかった。

Cons:

エアコンをつけると黒い汚れのようなものが落ちてきた。

2026-09-17 • via Nuitee
N
Nguyen Minh Thuy • solo_traveller • us
10
Very friendly and helpful staffs. The room was tidy and had everything I need for my stay. Easy access to train station,
Pros:

Easy access to train station, there’s a gyudon and konbinis within 2 minute walk.

2026-09-17 • via Nuitee
T
Tadeusz • couple • au
10
2026-09-17 • via Nuitee
E
Elisa • couple • de
7
2026-09-16 • via Nuitee
Y
yiren • solo_traveller • ca
9
2026-09-16 • via Nuitee
B
Betty • solo_traveller • es
9
Repetiría
Pros:

Muy buena comunicación con el personal y bastante bien ubicado ☺️ cerca metro, tren, tiendas de conveniencia... Muy cerca como a 10-15 min de mercado ... El parque Ueno hermoso , muy bonito. Llegué en fin de semana y a pesar de eso y la lluvia había mucha vida.

Cons:

Algo oscura las calles, pero en general, sin embargo senti seguridad !

2026-09-15 • via Nuitee
C
CHINGWEN • solo_traveller • tw
9
2026-09-15 • via Nuitee
S
Shuji • solo_traveller • jp
10
2026-09-14 • via Nuitee
K
Keinti • solo_traveller • gr
10
2026-09-14 • via Nuitee
A
Andrea Kärgel • solo_traveller • de
8
Pros:

Die direkte Lage an Metro die Nähe zum Bahnhof Ueno und dem Park Ueno waren toll. Das Frühstück hat gut geschmeckt, bis auf das Ei, dass leider aus Pulver o.ä. gemacht war. Die Reinigung der Zimmer war für uns angenehm alle 3 Tage große Reinigung plus frische Bettwäsche an allen anderen Tagen neue Handtücher und kurze Reinigung.

Cons:

In unserem Zimmer löst sich an hinter der Wand zum Bett die Tapete. Bitte mal nach kleben.

2026-09-14 • via Nuitee
武 • couple • tw
8
Pros:

位置 價格 服務

Cons:

有一天 我們門上明明掛著（請勿打擾）的門牌，然後我們就去樓下抽煙，上來後發現清潔自己進去房間浴室打掃

2026-09-13 • via Nuitee
S
Sato • solo_traveller • jp
6
評価…
Pros:

フロントスタッフの対応

Cons:

チェックアウト時各部屋を掃除していたスタッフの対応（客への挨拶等はすべきでは？）

2026-09-13 • via Nuitee
제닛 • solo_traveller • kr
10
Pros:

직원분들 친절하고 룸도 청결했어요. 확실히 좁긴한데 그건 알고갔으니 괜찮았어요 전체적으로 만족했어요!

Cons:

신오카치마치 역이 가까운데 근처에 뭔가 유명 맛집이없고 우에노까지 나가야 갈만한곳이 많아지는데 좀 걸어야해요. 오사카로 이동할때 진짜 죽는줄 알았어요

2026-09-13 • via Nuitee
A
Akira • couple • jp
8
得した感があった
2026-09-13 • via Nuitee