Hotel MX mas reforma CDMX, Trademark Collection by Wyndham

Hotels
Trademark
8.5 (1103 reviews)
Av. Paseo de la Reforma No. 316 Col. Juárez Delegación Cuauhtémoc , Mexico City , mx

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Noise
Cleanliness Issues

Categories

Cleanliness
7.33
Some reviews mentioned cleanliness issues such as dirty breakfast areas and rooms not meeting expectations.
Service
9.3
Many reviews praised the friendly and helpful staff.
Location
9.34
Consistently highlighted as excellent, with easy access and convenience.
Room Quality
7.79
Mixed feedback with complaints about room size and comfort.
Amenities
8.82
General satisfaction with the amenities provided, though some mentioned noise issues.
Value for Money
8.28
Perceived as good value, though some felt that certain aspects did not justify the price.
Food and Beverage
8.33
Food quality mentioned as good but with room for improvement.
Overall Experience
8.8
Generally positive experiences despite some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:39

Property Description

Prime Location in Reforma District
Hotel MX Reforma is strategically situated just steps away from iconic landmarks such as The Angel of Independence and the United States Embassy. Explore the vibrant neighborhood and enjoy easy access to Chapultepec Castle, all within a short distance from our 4-star hotel.

Modern Amenities for Comfort
Experience convenience and comfort during your stay with our 24-hour front desk, business center, and complimentary WiFi. Unwind in our fitness center or take advantage of our concierge service for a seamless visit. Our well-appointed rooms feature a desk, flat-screen TV, and air conditioning, with some offering a private terrace for relaxation.

Delicious Breakfast Options
Start your day right with a delicious buffet or American breakfast available every morning at Hotel MX Reforma. Fuel up for a day of exploration in Mexico City before visiting nearby attractions like Museo de Memoria y Tolerancia and Museo de Arte Popular.

Ready to experience the best of Mexico City? Book your stay at Hotel MX Reforma now for an unforgettable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1103 reviews
Cleanliness: 7.33
Service: 9.3
Location: 9.34
Room Quality: 7.79
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 8.33
Overall Experience: 8.8
D
drcarlosmiranda solo_traveller mx
10
Pros:

La ubicación y el restaurante que esta abajo

Cons:

No hay algún comentario malo

2026-04-18 via Nuitee
N
Nano solo_traveller mx
8
Pros:

Ubicación, en general todo bien.

Cons:

Únicamente que no nos quisieron apoyar con la impresión de hojas

2026-04-18 via Nuitee
M
Marco couple us
8
2026-04-18 via Nuitee
A
Alejandra couple co
9
Pros:

Buen servicio. Habitaciones tal como se ven el las fotos.

Cons:

Muy buena ubicación para moverse pero muy ruidosa. Las ventanas q dan al exterior deberían ser con reducción de ruido algo similar

2026-04-17 via Nuitee
A
Angel solo_traveller us
3
Overpriced and not worthy
Pros:

Breakfast was ok, room was clean

Cons:

Even when the area it is located is supposed to be safe, the entrance to the Hotel is very scary, door is in a very narrow alley.
The room I got was literally next to the reception, in fact it was like 1 meter from the reception desk, so it was very noisy at dawn.
Rooms are very basic for the price they charge

2026-04-16 via Nuitee
M
Melisa Jimena solo_traveller ar
10
Excelentes vistas.
Pros:

La habitación con balcón y vistas es hermosa.

Cons:

El desayuno no tenía frutas. El segundo día tampoco tenían huevos revueltos.

2026-04-15 via Nuitee
M
Marisol solo_traveller mx
8
Pros:

La ubicación es muy buena, el personal amable y atento, la habitación esta cómoda, es lo que necesitas para descansar, la cama y las almohadas son cómodas, el desayuno rico, el último día no surtieron fruta por que su proveedor les dejo mal, la estación de café muy bien, cafés siempre disponibles y ricos. El acceso bien, el ascensor da a la calle pero siempre hay vigilantes, entras y le das al número de piso al que quieres ir.

Cons:

Hijole definitivamente el antro que tienen aún lado, nos hospedamos justo fin de semana y era complicado dormir, el ruido de la fiesta en el bar o antro se escuchaba clarito, igual el movimiento de la calle, ahí entiendo es la mera avenida reforma. Pero el antro hijole es lo único que le puedo poner tache :(

2026-04-15 via Nuitee
H
Harvey solo_traveller co
9
Hotel con una buena relación calidad precio.
Pros:

La ubicación y la amabilidad del personal

Cons:

El fin de semana se escucha el ruido de la zona.

2026-04-15 via Nuitee
P
pao to solo_traveller co
7
Pros:

Ubicación

Cons:

Habitación como una caja de fósforos, sin ventanas. No dejen q los ubiquen en el 4to piso los despierta el ruido de la cocina.
Habitación q a pesar de ser interior recibe mucho ruido exterior.
Si quieres tranquilidad este no es el lugar. Ubicación de 10/10 lo demás no ! Almohadas muy altas incómodas.

2026-04-14 via Nuitee
M
Margarita solo_traveller us
9
Pros:

Location, room, cleanliness.

Cons:

Room was close to the front desk so there was some noise very early in the morning.

2026-04-14 via Nuitee
O
Ortiz couple mx
10
2026-04-12 via Nuitee
O
Oscar couple co
7
Buena ubicación pero mala experiencia
Pros:

Me asignaron una habitación cerca a la recepción y había mucho ruido. Una noche a las 2 de la mañana me tocó salir a pedir a los empleados que no hicieran ruido

Cons:

La atención del personal debe mejorar mucho

2026-04-12 via Nuitee
S
Sosa couple sv
10
Hospedaje en Semana Santa
Pros:

La ubicación, y seguridad al entrar al edificio. Espacio amplio y limpio

Cons:

El desayuno incluido no mucha variedad

2026-04-10 via Nuitee
E
Erianni couple do
8
Muy buen lugar y con excelente servicio.
Pros:

La cercanía a los lugares de interés.

Cons:

El desayuno es muy básico

2026-04-10 via Nuitee
A
Andrea couple mx
10
Pros:

La comodidad, limpieza, laubicación y el personal fue muy amable.

Graciaa

2026-04-09 via Nuitee
D
Delgado Quirós couple cr
10
2026-04-09 via Nuitee
C
Cecilia solo_traveller us
10
Great price, great location, great stay!
Pros:

The location was awesome! Right in the middle of a lot of stuff! If you don't have a car, no need to worry because there is a lot to do and see within walking distance. At night the street lights up, and there are so many people out and it's just so cool to see. The room was super clean, a little small, but perfect for what i needed... a clean space to sleep and get ready for the day. The staff was very friendly and welcoming.

Cons:

I should have checked to see if there was onsite parking... there wasn't. Not too big of a deal though, you will most likely find parking on the street and pay the meter.
Another thing that I found a bit weird, was that the bathroom doesn't have a door. The shower and the toilet felt like they were in a glass cage. lol Other than that there are no real complaints.

2026-04-08 via Nuitee
A
Ahmed solo_traveller de
7
2026-04-08 via Nuitee
F
Fernando couple ec
9
Pros:

El desayuno y la ubicación

Cons:

Ascensor (tenía alguna falla).

2026-04-07 via Nuitee
A
Alejandra couple co
8
Muy bien
Pros:

Ubicación

Cons:

Ruido externo de la habitación

2026-04-06 via Nuitee