TownePlace Suites by Marriott Los Angeles LAX/Hawthorne

Hotels
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TownePlace Suites by Marriott
8.3 (561 reviews)
4427 West El Segundo Boulevard , Hawthorne , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Hot tub/Jacuzzi
Non-smoking throughout
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Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Breakfast variety

Categories

Cleanliness
7.3
Multiple guests reported issues with cleanliness, including sticky floors and unclean rooms.
Service
8.8
Most guests appreciated the friendly and helpful staff, though there were some negative experiences.
Location
8.8
Many mentioned the convenient proximity to LAX and local attractions.
Room Quality
8.3
Rooms described as clean and spacious, though with some varied opinions on mattress comfort.
Amenities
8.3
Guests found the breakfast and other amenities satisfactory but with room for improvement.
Value for Money
8.3
Opinions on value varied, especially given some perceived issues with cleanliness and pricing.
Food and Beverage
7.8
Breakfast adequacy was mentioned negatively by several guests, needing improvement.
Overall Experience
8.8
Despite some issues, many guests left with a positive overall impression due to excellent staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:49

Property Description

Modern Comfort and Convenience
Experience a blend of modern comfort and convenience at TownePlace Suites by Marriott Los Angeles LAX/Hawthorne. Our 3-star hotel offers air-conditioned rooms with private bathrooms and complimentary WiFi, ensuring a relaxing stay for all our guests.

Convenient Location
Ideally located just 18 km from LA Memorial Coliseum and California Science Center, our hotel provides easy access to top attractions in Los Angeles. Whether you're here for business or leisure, you'll appreciate our proximity to Petersen Automotive Museum and Venice Beach Boardwalk, both just a short drive away.

Parking and More
With private parking available on site, you can enjoy peace of mind during your stay with us. Book your stay now and discover the perfect blend of comfort, convenience, and hospitality at TownePlace Suites by Marriott Los Angeles LAX/Hawthorne.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 18 per day.

Location

Guest Reviews

8.3
Based on 561 reviews
Cleanliness: 7.3
Service: 8.8
Location: 8.8
Room Quality: 8.3
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 8.8
T
Tatiana • couple • us
7
2026-01-30 • via Nuitee
J
Jamilah • couple • us
10
2026-01-24 • via Nuitee
J
johana • couple • us
10
2026-01-23 • via Nuitee
J
Joselie • family_with_children • us
2
It was horrible due to that rude front desk personnel.
Pros:

The facilities and amenities are good, except for one of the hotel front desk.

Cons:

So I booked this hotel for a week with family. I have 3 kids. After spending most of our time out, arrived one night at 10pm and after couple minutes I got a call from front desk personnel saying she got complaints from guest below us about jumping., running around. We are trying to get ready for bed, so there will be running around (kids) but jumping I don't think so. Anyways, mind you this is the first complain I got and was flabbergasted when I was told that if this doesn't stop, "she can call security and can kick us out". I had to ask if she is kidding me because first of, we are not making noise on purspose (like we are partying or something) and I had to tell her I have kids so it is bound to happen. And again, it's not like I have gotten this complain multiple times and didn't listen. She for her to literally say that to me? I was shocked and falbbergasted. I am disgusted with her behavior and how she attend to this kind of matter. She should find a job that doesn't involve customer service. Clearly, she doesn't have any good manners.

2026-01-19 • via Nuitee
G
Gilmore • couple • us
10
2026-01-15 • via Nuitee
D
D’Ambra • family_with_children • us
10
2026-01-10 • via Nuitee
M
Milagros • solo_traveller • es
8
2025-11-11 • via Nuitee
B
Bryanna • solo_traveller • us
10
2025-11-11 • via Nuitee
A
Adana • couple • us
8
2025-10-25 • via Nuitee
M
Magdalena • family_with_children • pl
9
2025-10-25 • via Nuitee
N
navdeep
10
Pros:

My family & me liked this hotel

2025-10-12 • via Nuitee
L
Leslie
10
Pros:

My stay was amazing. The facilities were clean, very friendly staff, and they were very pet friendly which was a very big plus since I had my baby with me. I would highly recommend this hotel to anyone looking for a nice and comfortable stay.

2025-10-10 • via Nuitee
A
Angela
10
Pros:

The room and dining options were great, the downfall room wise was the carpet was really stained and the bathroom mirror looked tilted and a little like it was going to fall off. But the view was great, the room over all was a beautiful studio & staff was so friendly ! It is right next to Inglewood (not the safest area) but still only 18 min away from LAX so convenient location!

2025-10-10 • via Nuitee
A
Alysia
10
Pros:

.

2025-10-10 • via Nuitee
C
Christopher
10
Pros:

Close to SoFi Stadium, very clean, and very safe!

2025-10-08 • via Nuitee
A
Akiisha
6
Pros:

Regarding the staff, the customer service was outstanding and the response to requests were timely. Where our stay falls short, is the conditions of the rooms. They are in dire need of renovations. This was clear after 1 room change. The carpet is old with very visible stains. Our beds had bed frames that had

2025-10-07 • via Nuitee
S
Shakeena • couple • us
10
2025-10-06 • via Nuitee
J
jacek • partner
6
Pros:

I was charged $20 a day for parking. This is ridiculous. Not in this area. Parking fee was not disclosed when booking the room.

2025-10-05 • via Nuitee
C
Cheyenne • family
10
Pros:

Everything was clean, room was quite spacious and easy check out

2025-10-03 • via Nuitee
A
Angeliqua
6
Pros:

The staff was the highlight of my stay—everyone from housekeeping to the front desk and food service was friendly, responsive, and pleasant. The hotel had a lively atmosphere and the interior decor felt spacious and updated.

That said, there were several drawbacks. The lobby was very noisy, with multiple TVs and music playing at once, making it impossible to find a quiet spot—I even had to take an interview in my car. Breakfast was fine for a free option, but the breads were tough and some items (like the quiche) felt a bit odd.

In my room, the shower initially only trickled until I realized the handle needed to be rotated, and there was visible oxidation ans wear around the shower area (though still watertight). The vanity was loose on its hardware and kept coming unhooked, confusing my older mom. The heating/AC unit was also extremely loud, which made it hard to rest. Housekeeping ran out of face towels, so I had to use hand towels.

Finally, trash left in the narrow hallways by other guests wasn’t cleared quickly, which felt unsanitary.

Overall, TownePlace Suites has great staff and a modern look, but the noise, maintenance issues, and cleanliness lapses kept it from being fully comfortable.

2025-10-01 • via Nuitee