Heart Hotel and Services

Hotels
Independent
7.2 (11 reviews)
Perdices Street, Dumaguete, Dumaguete, Negros Oriental, 6200 , Dumaguete , PH

Facilities

Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Breakfast available (surcharge)
Safe-deposit box at front desk
Snack bar/deli
Parking (limited spaces)
Free self parking
Rooftop terrace

Review Highlights

Pros:
Great location
Complimentary breakfast

Categories

Cleanliness
7.3
Not explicitly mentioned in the review.
Service
7.8
Standard quality for this hotel tier.
Location
8.3
Near Robinsons Mall and Ceres Bus Terminal, which is highly favorable.
Room Quality
7.8
Room came with a balcony facing the street, generally positive experience.
Amenities
7.8
Free home-cooked breakfast all day is a nice benefit.
Value for Money
7.3
Overall value aligns with expectations for hotel services.
Food and Beverage
7.8
Complimentary home-cooked breakfast offered.
Overall Experience
7.5
Overall experience was satisfactory, with a few minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:45

Property Description

Experience the perfect blend of comfort and convenience at Heart Hotel and Services, your ideal getaway in Dumaguete.

Scenic Rooftop Terrace
Unwind and take in breathtaking views from our rooftop terrace—an oasis for relaxation and socializing.

Delicious Dining Options
Indulge in culinary delights from our snack bar/deli or enjoy the convenience of room service during limited hours. Don't forget to start your day with a delicious cooked-to-order breakfast.

Modern Amenities
Stay connected with complimentary wireless internet and enjoy entertainment in your air-conditioned room featuring flat-screen TVs. With daily housekeeping and convenient parking, your comfort is our priority.

Don't miss out on this unique experience—book your stay now at Heart Hotel and Services!

Important information:

Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • Payment

    Cash deposit required

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.2
Based on 11 reviews
Cleanliness: 7.3
Service: 7.8
Location: 8.3
Room Quality: 7.8
Amenities: 7.8
Value for Money: 7.3
Food and Beverage: 7.8
Overall Experience: 7.5
C
Cali solo_traveller ph
7
Pros:

all good

Cons:

staff are nice

2026-03-21 via Nuitee
A
Alan solo_traveller es
10
2026-03-16 via Nuitee
I
ian
10
Pros:

it’s near Robinsons Mall and Ceres Bus Terminal which i like very much. my room came with a bacony facing the street. it’s not quite but it’s safe and free home cook breakfast all day.

2025-07-03 via Nuitee
J
John partner
6
Pros:

We got our room at a very reasonable rate. Unfortunately the room was very small. The staircase going upstairs.It is a little tight. If you happen to stay there, just be prepared not to be going too close to the right side. You might find yourself up underneath a couple concrete blocks when you raise up into them.It hurts really bad. It might look sort of pretty, but it hurts pretty good when you hit them.

2025-05-06 via Nuitee
D
david
6
Pros:

small

2025-04-25 via Nuitee
D
Douglas
10
Pros:

This is located at the south end of the beach strip. It was a great location for this reason. I could walk to the local markets for essential items, connect with the locals, or go to the beach front.
Staff was super friendly and family oriented.

2025-04-08 via Nuitee
G
Gino
10
Pros:

Nice

2025-03-03 via Nuitee
L
Lucife with friends sg
5
Passable
2025-02-23 via Nuitee
M
Martin young couple ca
9
Superb
2025-01-27 via Nuitee
H
HIROYUKI
8
Pros:

breakfast is good😍

2024-12-24 via Nuitee
J
Jalyn family
8
Pros:

It’s clean and safe and good ambiance

2024-09-08 via Nuitee
A
Allan solo traveller ph
1
Bad
Pros:

Non

Cons:

All

2024-05-20 via Nuitee
young couple kr
6
Pleasant
Pros:

I just took a short nap and came out. To take a boat to Cebu...

2024-05-14 via Nuitee
R
Rey young couple ph
6
Pleasant
2024-04-30 via Nuitee
J
Junie review category business travellers ph
3
Poor
2024-04-21 via Nuitee
E
Emil group dk
8
Very good
2023-11-17 via Nuitee
E
Essameldin family with young children eg
9
Superb
Pros:

Friendly

2023-10-17 via Nuitee
S
Steve solo traveller gb
3
Average
Pros:

Nothing

Cons:

Everything

2023-08-05 via Nuitee
R
Reinertsen family with young children no
4
Good value for money
Pros:

Good size on the room. Near the port for the ferry to Siquijor.

Cons:

The room was not very clean, and there was a lot of noise from the street all night.

2023-05-30 via Nuitee
R
Robert solo traveller au
8
Very good
2023-05-10 via Nuitee