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Facilities
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Property Description
24-Hour Room Service
Enjoy the convenience of our round-the-clock room service, ensuring you have everything you need at any time of day.
Conference Facilities
Host your event in style at our 700 square feet conference space, perfect for meetings or celebrations.
Complimentary Amenities
Stay connected with free Wi-Fi, relax with cable TV on LED televisions, and enjoy a refreshing shower with complimentary toiletries and slippers provided.
Explore the historic sites near Hotel Ostria in Surat. Book now for a seamless blend of convenience and comfort.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
Property Policies
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Pets
Pets not allowed
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Sustainability Certifications
Property confirms they are implementing guest safety measures
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General
Social distancing measures are in place
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General
Professional property host/manager
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Children and extra beds
No cribs (infant beds) available
Location
Guest Reviews
It was spacious and clean, in a great location for me,
I didn’t like how in booking it says free breakfast and when I reach they said I had to pay, also I had to pay in cash at the hotel, even though I was supposed to pay with card
Building is old and rustic from outside but the hotel runs on two floors -5th & 6th with good lift facility and the hotel rooms get ful marks for cleaniless. we got two rooms one on each floor and they were decent , may be I felt prices are tad expensive based on locality and facilities, I travel a lot domestic across India. Again, cleanliness is best part and toilets/AC were functioning.
Staff /receptions were not bad peoplpe but I recommend them that they could learn a bit about politeness and in tone when talking to clients, may be its just cultural thing. They were not goons or bad in behaviour but they felt bit untravelled to understand how rest of hotel & hospitality industry works to meet client expectations as they create the first impression of the propertly because client meets them first, but must say they were well dressed and not shady.
Staff had to keep one room reserved for hotel owner and wont provide you even if it meets your requirement and ask you to take room on another floor, we were a fmialy but had to split on two floors.. I was shocked that hotel owner himself has asked for that to ignore his customers over his own personal selfish preference. Thats a huge let down in my view and speaks tons about the guy owning that property :O
Only the room was very spacious..and i always stay there..and the cleaness
As i have book the room on booking..then they make u wait till noon to get the room
Cleanliness
Fast breakfast
Spacious rooms.clean and well maintained Room. For food room service is there.Delicious food
Good customer service
Need good and clean Breakfast area
Staff behaviour. Room condition not same as shown in picture. Nothing is provided except the towel. Bed sheet & blanket cover dirty. The wall's paint condition was very poor. Staff forced me to pay cash for dinner they provided from outside.
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