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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Room service
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Family rooms
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Express check-in/check-out
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Tour desk
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Grocery deliveries
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Covered parking
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Secured parking
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Convenient Location
Hotel 5 Norte, located in Viña del Mar, is just steps away from Playa Acapulco and other top attractions like Wulff Castle and Flower Clock. With free private parking and a shuttle service, exploring the city is a breeze.
Comfortable Accommodation
Each room at Hotel 5 Norte is thoughtfully equipped with modern amenities including a flat-screen TV, a desk, and a private bathroom. The 24-hour front desk and room service ensure a seamless stay for every guest.
Great Facilities
Enjoy the shared lounge and bar for relaxation, and stay connected with free WiFi throughout the property. Whether it's a day at the nearby beaches or a visit to the casino, Hotel 5 Norte is the perfect choice for your stay in Viña del Mar.
Book your stay at Hotel 5 Norte now for an unforgettable experience!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Parking
Free private parking is possible on site (reservation is not possible).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
Location
Guest Reviews
La atención es maravillosa. La ubicación espectacular. Aunque el sector posee muchos bares, lo que hace que sea un poco ruidoso y transcurrido durante la noche.
La opción de bar o cena a la habitación o en el hotel. Además de un sector para fumadores.
La ubicación, el personal, la limpieza, el desayuno, todo fantástico. Cien por ciento recomendable.
Nada.
EXCELENTE UBICACION, BUEN DESAYUNO, PIEZAS COMODAS
Como siempre, su excelente atención.
Ubicación y el personal muy atento
La televisión muy mala
El desayuno muy justo.
La ubicación buena.
El hotel esta bastante antiguo.
Excelente atención, buen desayuno, camas en excelente estado, almohadas comodisimas, muy limpio. Hermosa experiencia.
La ubicación excelente, las señoritas que atienden son muy amables y simpáticas.
Excelente trato.
Salimos y llegamos tarde y no nos percatamos, nos comieron los zancudos .
La atención del personal excelente 10 puntos porque no hay más puntaje pero muy buena atención de las chicas
Lamentablemente estoy acostumbrado a habitaciones más amplias con placar y justo a mí me tocó una pequeña con un placar muy chico nada más que eso
El lugar cómodo, buena atención de las muchachas y buena ubicación.
La pieza en la que me quede no tenía ventana ni nada para poder ventilada, a momentos se sentía sofocante estar ahí.
La ubicación y el personal muy amables y siempre pendientes
Existian varios enchufes sin energía
La ubicación y la amabilidad del personal
Falta de mantenimiento, escasez de mobiliario y espacio
El desayuno, ubicación, el personal muy amable
Se escuchaba la recepción desde la habitación y desde afuera se escuchaban las habitaciones , no se sentía privacidad, la pieza olía extraño, como ese olor entre antiguo y humedad, la pieza que pedí era la básica, pero estaba extremadamente pequeño el pasillo entre la cama y paredes
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