Relais San Vigilio al Castello

Hotels
9.6 (1100 reviews)
Via al Castello 7/9 , Bergamo , it

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Children allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful location
Clean and spacious rooms
Excellent food quality
Cons:
Rude staff
Limited amenities
Difficult access by car

Categories

Cleanliness
9.9
Mostly positive feedback on cleanliness across several reviews.
Service
8.9
Mixed reviews on service, with one stating staff were rude, impacting overall sentiment.
Location
10
Highly praised location, with guests appreciating the beautiful views.
Room Quality
9.9
Rooms described as spacious and well-presented, contributing to the positive experience.
Amenities
8.9
Some amenities lacking for a 4-star hotel, including limited parking and no room service.
Value for Money
9.4
Perceived value fluctuating; breakfast experience considered below expectations for price.
Food and Beverage
9.9
Food quality highly rated with a standout breakfast experience in several reviews.
Overall Experience
9.9
Overall stay experiences were positive, despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:28

Property Description

Luxurious Accommodation with Spectacular Views

1. Modern Amenities: Enjoy air-conditioned rooms with a desk, kettle, minibar, and flat-screen TV. Stay connected with free WiFi and keep your valuables secure in the safety deposit box.

2. Scenic Surroundings: Relax in rooms with balconies offering stunning city views. Start your day with a delicious breakfast while taking in the picturesque garden or terrace.

3. Recreational Activities: Explore hiking and skiing opportunities nearby or opt for a bike ride with available bike hire services. Unwind after a day of adventures with a delectable meal at the on-site restaurant.

Experience the perfect blend of comfort and convenience at Relais San Vigilio al Castello. Book now for an unforgettable stay!

Important information:

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

We advise you that Reception will be closed from 1.00am to 6.00am. We kindly ask you to inform us if you arrive after 1.00am or leave before 6.00am.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BGY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 30 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1100 reviews
Cleanliness: 9.9
Service: 8.9
Location: 10
Room Quality: 9.9
Amenities: 8.9
Value for Money: 9.4
Food and Beverage: 9.9
Overall Experience: 9.9
J
john • couple • gb
9
2026-03-27 • via Nuitee
A
Alexandros • couple • de
10
Es war alles super
Pros:

Die Lage die Sauberkeit die Ruhe die Räumlichkeit der Zimmer

2026-03-26 • via Nuitee
A
Antonella • couple • ch
9
Splendid location and excellent hotel in alto Bergamo
Pros:

Excellent accomodation, very spacious and bathroom complete with amenities and walkin shower. Silent and pleasant environment.
Breakfast was amazing, food galore and all
Sorts of breads, fresh fruit and
All you could order from the menu.
Dinner at Cucina, the on site restaurant, was
A good experience too with tasty creative food.
A place to return!

Cons:

Nothing to say.’ Just a “thrill “ to drive on the narrow alleys en route to the hotel ‘s covered garage. Not for the faint hearted! But the view is splendid!

2026-03-22 • via Nuitee
E
Eric • solo_traveller • ch
10
unbedingte empfehlung
Pros:

es ist ein traumhaftes Refugium, schöne Lage über Bergamo, klein und fein, freundliches Personal , das Beste Frühstück👍

Cons:

nichts

2026-03-19 • via Nuitee
D
Dennis • couple • nl
9
2026-03-19 • via Nuitee
C
christianne • couple • br
8
O lugar é muito bonito mas o staff precisa melhorar!
Pros:

Localização e acomodação

Cons:

Café da manhã… confuso e atendimento regular

2026-03-18 • via Nuitee
C
Claire • couple • gb
10
The most stunning hotel and felt for the price it was an absolute bargain.
Pros:

This was the nicest hotel we have ever stayed in and such good value! It was beautiful. The room was massive with doors you could open out to see the amazing views and the showers were the best! The attention to detail made it feel like a 5 star hotel. The staff were genuinely lovely, and really personable.
Breakfast was fantastic. I was gutted to say the least that we only had one night there after staying in Lake Como first, so we will definitely return and Bergamo Citi Alta is just amazing!
I can’t recommend this hotel enough. I almost didn’t want to put this review on in case they put their prices up! It’s so special.

Cons:

Nothing.

2026-03-17 • via Nuitee
B
Birgit • couple • de
10
2026-03-11 • via Nuitee
C
Claudio • couple • it
9
2026-03-05 • via Nuitee
A
Adrian • family_with_children • uy
8
2026-03-03 • via Nuitee
B
Beeaa1231 • family_with_children • hk
7
2026-03-03 • via Nuitee
E
Elena • couple • it
10
Pros:

Conoscevo questo angolo di quiete e benessere che ha confermato le mie aspettative.
Struttura accogliente e affascinante.
Camera comoda, pulita e bella
Colazione eccezionale

2026-03-01 • via Nuitee
H
Helena • couple • il
10
It’s our 2nd time
Pros:

Amazing as always

Cons:

Nothing

2026-03-01 • via Nuitee
M
Mariia • couple • ru
10
2026-02-26 • via Nuitee
G
GERMÀ • couple • es
9
Volvemos!!!
Pros:

Ubicación

Cons:

Nada

2026-02-23 • via Nuitee
G
Giovanna • couple • it
10
Pros:

La cura dei dettagli, la pulizia e l'attenzione al cliente.
Posto bellissimo e ricco di fascino

2026-02-11 • via Nuitee
R
richard • couple • gb
10
2026-02-10 • via Nuitee
M
Marc • solo_traveller • es
10
Espectacular en bergamo citta alta , opción top
Pros:

Impresionante edificio y ubicación, la atención… decoración.

Cons:

Tal vez un poco de olor a humedad en la habitación 1

2026-01-31 • via Nuitee
N
Niccolo • couple • it
8
2026-01-31 • via Nuitee
J
Juan • couple • ar
10
Pros:

Muy lindo hotel, con una vista espectacular. La habitación amplia.

Cons:

Todo bien.

2026-01-28 • via Nuitee