Relais San Vigilio al Castello

Hotels
9.6 (1178 reviews)
Via al Castello 7/9 , Bergamo , it

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Beautiful location
Clean and spacious rooms
Excellent food quality
Cons:
Rude staff
Limited amenities
Difficult access by car

Categories

Cleanliness
9.9
Mostly positive feedback on cleanliness across several reviews.
Service
8.9
Mixed reviews on service, with one stating staff were rude, impacting overall sentiment.
Location
10
Highly praised location, with guests appreciating the beautiful views.
Room Quality
9.9
Rooms described as spacious and well-presented, contributing to the positive experience.
Amenities
8.9
Some amenities lacking for a 4-star hotel, including limited parking and no room service.
Value for Money
9.4
Perceived value fluctuating; breakfast experience considered below expectations for price.
Food and Beverage
9.9
Food quality highly rated with a standout breakfast experience in several reviews.
Overall Experience
9.9
Overall stay experiences were positive, despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:28

Property Description

Luxurious Accommodation with Spectacular Views

1. Modern Amenities: Enjoy air-conditioned rooms with a desk, kettle, minibar, and flat-screen TV. Stay connected with free WiFi and keep your valuables secure in the safety deposit box.

2. Scenic Surroundings: Relax in rooms with balconies offering stunning city views. Start your day with a delicious breakfast while taking in the picturesque garden or terrace.

3. Recreational Activities: Explore hiking and skiing opportunities nearby or opt for a bike ride with available bike hire services. Unwind after a day of adventures with a delectable meal at the on-site restaurant.

Experience the perfect blend of comfort and convenience at Relais San Vigilio al Castello. Book now for an unforgettable stay!

Important information:

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

We advise you that Reception will be closed from 1.00am to 6.00am. We kindly ask you to inform us if you arrive after 1.00am or leave before 6.00am.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BGY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 30 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1178 reviews
Cleanliness: 9.9
Service: 8.9
Location: 10
Room Quality: 9.9
Amenities: 8.9
Value for Money: 9.4
Food and Beverage: 9.9
Overall Experience: 9.9
C
Chen • solo_traveller • il
7
Pros:

The location

Cons:

The room facilities
Shower stream was weak

2026-06-27 • via Nuitee
M
Markus • solo_traveller • li
10
Pros:

Die Lage ist aussergewöhnlich mit der tollen Aussicht auf die Stadt

2026-06-27 • via Nuitee
G
Giorgio • couple • it
9
2026-06-21 • via Nuitee
D
Debora • couple • nl
9
Een pareltje 👌🏻
Pros:

De locatie , de aandacht voor de inrichting&aankleding, de vriendelijkheid

Cons:

De grote steile trappen vanaf de grote parkeerplaats met smalle ongelijke treden

2026-06-21 • via Nuitee
D
Desislava • family_with_children • bg
10
Lovely place!
Pros:

Very friendly and helpful staff. Beautiful place. Everything was just perfect, and I will go there every time I visit Bergamo. Lovely place!

2026-06-18 • via Nuitee
C
Carmine • extended_group • ch
10
2026-06-16 • via Nuitee
E
Ellen • couple • no
10
Nydelig atmosfære, flott frokost, hyggelig personale
Pros:

Alt

Cons:

Ingenting

2026-06-12 • via Nuitee
H
Henri • couple • fr
10
Pros:

Personnel à l'écoute et agréable, l'emplacement. le coté "cosi" de l'établissement.

Cons:

Une information pour l'accès en voiture qui n'est pas évident compte tenu de l'étroitesse de la rue et précise l'accès au parking, sachant qu'il est préférable de faire demis tour sur le parking au bout de la rue pour rentrer plus facilement dans le garage.

2026-06-11 • via Nuitee
E
Emily • solo_traveller • gb
10
Excellent service, beautiful location and the staff went above and beyond.
Pros:

Beautiful property and the staff went above and beyond. Will look forward to return.

Cons:

Everything was beautiful.

2026-06-08 • via Nuitee
C
Carmel • couple • ie
9
Beautiful oasis above the city , lovely room and great breakfast
Pros:

Great location , charming property

2026-06-07 • via Nuitee
G
Giovanni • solo_traveller • it
7
Perfetto
Pros:

Il contesto favoloso

Cons:

Nulla

2026-06-05 • via Nuitee
K
Katarina • couple • sk
10
Great small boutique place with ambience
Pros:

Everything, even though it is hard to get there, it’s beautiful place with amazing view. We had dinner and lunch there and it was excellent. Breakfast at this hotel is fantastic, everything fresh, local food and made just for you👍👌. I would definitely come again. I forgot to mention staff, they are all very friendly and helpful. Score 12 out of 10.

2026-06-03 • via Nuitee
A
alison • solo_traveller • au
10
Pros:

Amazing Location
Amazing made to order breakfast

Cons:

Nothing

2026-06-01 • via Nuitee
K
Kristanto • extended_group • id
5
Cons:

The bed was uncomfortable. The room does not have air conditioning system. They have a floor heater and cooler, which led the whole floor to the bathroom perpetually wet. It was not a good stay.

2026-05-30 • via Nuitee
M
Marcin • family_with_children • pl
9
2026-05-30 • via Nuitee
C
C_brr • solo_traveller • fr
9
2026-05-28 • via Nuitee
U
Una • couple • lv
10
Everything was great!
Pros:

Best hotel during our entire trip. fantastic view of Bergamo, spacious room, good restaurant. We will definitely come back here

2026-05-28 • via Nuitee
D
David • couple • us
10
Pros:

Excellent breakfast. Beautiful property with lovely landscaping. Our favorite place to stay in Bergamo. Looking forward to our next visit.

2026-05-28 • via Nuitee
M
Mariia • extended_group • ua
10
2026-05-27 • via Nuitee
C
Corinna • extended_group • ch
8
Pros:

Super Lage

Cons:

Leider war an beiden Abenden die schöne Terrasse mit Ausblick auf Bergamo für Privatanlässe gesperrt. Als Hotelgast hatten wir nur die kleine Terrasse zur Verfügung. Auch gibt es nur Stühle und keine Liegestühle um sich auszuruhen.

2026-05-26 • via Nuitee