Relais San Vigilio al Castello

Hotels
9.6 (1224 reviews)
Via al Castello 7/9 , Bergamo , IT

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Beautiful location
Clean and spacious rooms
Excellent food quality
Cons:
Rude staff
Limited amenities
Difficult access by car

Categories

Cleanliness
9.9
Mostly positive feedback on cleanliness across several reviews.
Service
8.9
Mixed reviews on service, with one stating staff were rude, impacting overall sentiment.
Location
10
Highly praised location, with guests appreciating the beautiful views.
Room Quality
9.9
Rooms described as spacious and well-presented, contributing to the positive experience.
Amenities
8.9
Some amenities lacking for a 4-star hotel, including limited parking and no room service.
Value for Money
9.4
Perceived value fluctuating; breakfast experience considered below expectations for price.
Food and Beverage
9.9
Food quality highly rated with a standout breakfast experience in several reviews.
Overall Experience
9.9
Overall stay experiences were positive, despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:28

Property Description

Luxurious Accommodation with Spectacular Views

1. Modern Amenities: Enjoy air-conditioned rooms with a desk, kettle, minibar, and flat-screen TV. Stay connected with free WiFi and keep your valuables secure in the safety deposit box.

2. Scenic Surroundings: Relax in rooms with balconies offering stunning city views. Start your day with a delicious breakfast while taking in the picturesque garden or terrace.

3. Recreational Activities: Explore hiking and skiing opportunities nearby or opt for a bike ride with available bike hire services. Unwind after a day of adventures with a delectable meal at the on-site restaurant.

Experience the perfect blend of comfort and convenience at Relais San Vigilio al Castello. Book now for an unforgettable stay!

Important information:

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

We advise you that Reception will be closed from 1.00am to 6.00am. We kindly ask you to inform us if you arrive after 1.00am or leave before 6.00am.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BGY

Location

Guest Reviews

9.6
Based on 1224 reviews
Cleanliness: 9.9
Service: 8.9
Location: 10
Room Quality: 9.9
Amenities: 8.9
Value for Money: 9.4
Food and Beverage: 9.9
Overall Experience: 9.9
F
Frederic • couple • fr
8
Belle expérience au relais San Vigilio
Pros:

Très bel endroit qui domine Bergame. Personnel sérieux et à l'écoute. Excellent petit déjeuner

2026-10-31 • via Nuitee
G
George • couple • gr
10
A truly lovely experience. Highly recommended, and we would happily stay here again!
Pros:

Excellent stay – Wonderful hospitality and perfect location!

Cons:

We had an excellent stay! The property is beautifully located, very clean, charming and romantic, making it a wonderful place to enjoy Bergamo.

Although the road was temporarily closed and we couldn’t reach the property by car, the staff went out of their way to help us, coming to meet us and assisting with our luggage. Their kindness and willingness to help made a real difference.

Everything was excellent, from the location and atmosphere to the cleanliness and hospitality.

2026-10-29 • via Nuitee
B
Belen • couple • es
9
Pros:

Vistas espectaculares a la ciudad desde la terraza, la habitación era amplia y cómoda. Los empleados todos muy amables. Estuvimos solo una noche pero fue genial.

2026-10-28 • via Nuitee
E
Elke • couple • de
10
2026-10-23 • via Nuitee
G
Giuseppe • family_with_children • ch
7
Bien mais problème avec le parking
Pros:

L’emplacement et l’espace de la chambre.

Cons:

Nous avions été contacté par l’hôtel le jour avant d arriver mais ils nous ont rien dit par rapport aux problèmes de parking à cause des travaux, travaux qui vont encore continuer pendant des semaines. À l’arrivée, à notre surprise, nous avons dû se garer loin et prendre une longue rangée d’escaliers avec nos bagages pour atteindre l’hôtel.

2026-10-22 • via Nuitee
M
Michael • couple • fr
10
2026-10-21 • via Nuitee
R
Romain • couple • fr
10
2026-10-21 • via Nuitee
J
John • couple • gb
10
2026-10-21 • via Nuitee
A
ANDREU • solo_traveller • es
9
Recomanable
Pros:

L’esmorzar, les vistes de Bèrgam i la tranquil·litat

Cons:

Res

2026-10-17 • via Nuitee
D
David • couple • ge
9
2026-10-16 • via Nuitee
E
Elisa • couple • it
8
2026-10-14 • via Nuitee
K
Kevin • couple • ie
9
Pros:

Beautiful villa, nicely secluded but still easy to get to the old town

Cons:

The steps up to it!

2026-10-12 • via Nuitee
M
Markus • couple • ch
10
kleines ausgezeichnetes Hotel
Pros:

sehr schöne Lage, ruhig, einfach perfekt!

2026-10-11 • via Nuitee
J
Josette • solo_traveller • be
9
Prima verblijf
Pros:

Zeer vriendelijk en behulpzaam personeel. De persoonlijke benadering.
Prachtig kader, zeer rustig.

Cons:

Niets

2026-10-08 • via Nuitee
E
Ewald • couple • at
10
Pros:

Ein wunderschönes Hotel in außergewöhnlicher Lage.
MitarbeiterInnen sind sehr engagiert und freundlich,
das Frühstück ist super gut.

2026-10-07 • via Nuitee
G
Gemma • couple • gb
10
Romantic peaceful stay,
Pros:

The location is fabulous, stunning views, and the most beautiful setting and property.

Cons:

Absolutely nothing to dislike about this property

2026-10-07 • via Nuitee
A
Anatejms • couple • pl
10
2026-09-17 • via Nuitee
R
rafael • solo_traveller • fr
9
grand plaisir
Pros:

le service , le restaurant très très bon!!
emplacement pastorale on ne peut mieux.

2026-09-13 • via Nuitee
J
jo • solo_traveller • il
10
Pros:

המיקום נהדר ,יש כאלו שיגידו רחוק ,ההרים הירוק המבנים היפים הכל מהמם .הצוות נהדר האוכל מדהים ארוחת בוקר מדהימה

2026-09-11 • via Nuitee
C
Clemens • couple • at
10
Pros:

Super Lage hoch oben über der Cittá alta. Sehr stilvoll, super Aussicht, sehr nettes Personal, gutes Frühstück.

2026-09-07 • via Nuitee