Relais San Vigilio al Castello

Hotels
9.6 (1100 reviews)
Via al Castello 7/9 , Bergamo , it

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Children allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful location
Clean and spacious rooms
Excellent food quality
Cons:
Rude staff
Limited amenities
Difficult access by car

Categories

Cleanliness
9.9
Mostly positive feedback on cleanliness across several reviews.
Service
8.9
Mixed reviews on service, with one stating staff were rude, impacting overall sentiment.
Location
10
Highly praised location, with guests appreciating the beautiful views.
Room Quality
9.9
Rooms described as spacious and well-presented, contributing to the positive experience.
Amenities
8.9
Some amenities lacking for a 4-star hotel, including limited parking and no room service.
Value for Money
9.4
Perceived value fluctuating; breakfast experience considered below expectations for price.
Food and Beverage
9.9
Food quality highly rated with a standout breakfast experience in several reviews.
Overall Experience
9.9
Overall stay experiences were positive, despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:28

Property Description

Luxurious Accommodation with Spectacular Views

1. Modern Amenities: Enjoy air-conditioned rooms with a desk, kettle, minibar, and flat-screen TV. Stay connected with free WiFi and keep your valuables secure in the safety deposit box.

2. Scenic Surroundings: Relax in rooms with balconies offering stunning city views. Start your day with a delicious breakfast while taking in the picturesque garden or terrace.

3. Recreational Activities: Explore hiking and skiing opportunities nearby or opt for a bike ride with available bike hire services. Unwind after a day of adventures with a delectable meal at the on-site restaurant.

Experience the perfect blend of comfort and convenience at Relais San Vigilio al Castello. Book now for an unforgettable stay!

Important information:

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

We advise you that Reception will be closed from 1.00am to 6.00am. We kindly ask you to inform us if you arrive after 1.00am or leave before 6.00am.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BGY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 30 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1100 reviews
Cleanliness: 9.9
Service: 8.9
Location: 10
Room Quality: 9.9
Amenities: 8.9
Value for Money: 9.4
Food and Beverage: 9.9
Overall Experience: 9.9
G
Giovanna • couple • it
10
Pros:

La cura dei dettagli, la pulizia e l'attenzione al cliente.
Posto bellissimo e ricco di fascino

2026-02-11 • via Nuitee
R
richard • couple • gb
10
2026-02-10 • via Nuitee
N
Niccolo • couple • it
8
2026-01-31 • via Nuitee
M
Marc • solo_traveller • es
10
Espectacular en bergamo citta alta , opción top
Pros:

Impresionante edificio y ubicación, la atención… decoración.

Cons:

Tal vez un poco de olor a humedad en la habitación 1

2026-01-31 • via Nuitee
J
Juan • couple • ar
10
Pros:

Muy lindo hotel, con una vista espectacular. La habitación amplia.

Cons:

Todo bien.

2026-01-28 • via Nuitee
L
Lukasz • couple • pl
10
2026-01-27 • via Nuitee
H
Haentjens • couple • be
10
Gaf alle voldoening
Pros:

Aangename omgeving - goed

Cons:

Geen zwembad

2026-01-19 • via Nuitee
C
Claudine • couple • fr
10
2026-01-19 • via Nuitee
M
Mohammad • couple • de
9
2026-01-19 • via Nuitee
F
Femke • couple • nl
9
Fantastische plek
Pros:

De locatie ligt op een fantastische plek.
Het personeel is erg vriendelijk.
Kamer is niet gehorig en voorzien van alle benodigdheden.
Het ontbijt is super!

Cons:

Niks

2026-01-15 • via Nuitee
A
ALEXEY • extended_group • ae
5
2026-01-13 • via Nuitee
A
ALEXEY • family_with_children • ae
5
2026-01-11 • via Nuitee
M
Maite • couple • es
9
Pros:

Ubicación, vistas y estilo de hotel

Cons:

Difícil acceso con coche grande

2026-01-10 • via Nuitee
M
mantas • couple • lt
9
2026-01-09 • via Nuitee
I
Irwin • couple • gb
9
2026-01-09 • via Nuitee
P
Paul • family_with_children • ro
10
Good value for money
Pros:

Location quality services staff super breakfast

2026-01-08 • via Nuitee
O
Olga • couple • es
10
2026-01-07 • via Nuitee
F
Francisco • couple • es
10
2026-01-07 • via Nuitee
A
Alexander • family_with_children • by
9
2026-01-07 • via Nuitee
I
itai • couple • il
10
Loved the stay!
Pros:

Almost everything, best restaurant for dinner

Cons:

Parking, there were some ants at the room

2026-01-06 • via Nuitee