Mamasan Treehouses & Cabins

Hotels
8.4 (832 reviews)
Carretera Tulum-Boca Paila km 6.5 , Tulum , mx

listing image 1
Show all photos
Free
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Luggage storage
Express check-in/check-out
Tour desk
See all facilities

Review Highlights

Pros:
Great staff
Unique ambiance
Cons:
Loud music from clubs
Missing mini fridge

Categories

Cleanliness
7.95
Overall positive sentiment but noise issues affected experience.
Service
9.15
Staff were incredibly helpful and attentive throughout the stay.
Location
8.75
Great location near beach and restaurants, but noisy due to nearby clubs.
Room Quality
8.25
Rooms were comfortable and well-decorated, with some issues related to noise.
Amenities
7.95
Good amenities, but some expected features like a mini fridge were missing.
Value for Money
8.35
Generally fair value for the experience but impacted by noise issues.
Food and Beverage
8.45
Restaurant served good food, adding positively to the stay.
Overall Experience
8.35
A mix of great service and location but marred by noise challenges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:44

Property Description

Unique Treehouse Experience
Escape to Mamasan Treehouses & Cabins in Tulum, just steps from South Tulum Beach. Embrace nature with our charming treehouse accommodation surrounded by a lush garden, offering a serene and secluded stay.

Exceptional Amenities
Indulge in comfort with air-conditioned rooms, free WiFi, and a private bathroom in each room. Enjoy the convenience of room service, a concierge service, and tour arrangements to explore the beauty of Tulum effortlessly.

Personalized Service
Our multilingual staff, fluent in English, Spanish, and French, are dedicated to ensuring your stay is memorable. From providing local insights to round-the-clock assistance at the front desk, we are here to cater to your every need.

Book your stay at Mamasan Treehouses & Cabins for an unforgettable getaway in Tulum!

Important information:

In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.4
Based on 832 reviews
Cleanliness: 7.95
Service: 9.15
Location: 8.75
Room Quality: 8.25
Amenities: 7.95
Value for Money: 8.35
Food and Beverage: 8.45
Overall Experience: 8.35
G
Gypsea Wanderer • couple • us
8
A treehouse hut experience in the jungle at the beach!
Pros:

We loved our stay at Mamasun! It was perfect for the two of us for our first two nights in Tulum! Samantha greeted us upon arrival and was super helpful! The location of Mamasun is great if you are looking to go to the beach clubs and be near the touristy area. We stayed in the lower level treehouse hut and it was super cool to look out and watch the birds that nest in the trees. It was very quaint and romantic.

Cons:

No complaints on staff or location. This doesn't really pertain to Mamasun directly but if you are looking for relaxation at night it is a bit noisy from the surrounding beach clubs/music. We did not notify staff but the light in the bathroom wasn't working behind the mirror. We did feel that maybe the window frames/panes could be cleaned better as with all the moisture there is a build up of black mold. We understand the moisture level at the beach. The shower floor boards probably could be replaced as well.

2026-02-13 • via Nuitee
E
Elvira • couple • fr
8
2026-02-12 • via Nuitee
A
Audrey • couple • ca
7
2026-02-10 • via Nuitee
E
Eva • couple • be
8
Nice stay
Pros:

Nice room with bathtub and great views over the jungle

Cons:

It was a bit noisy and quite cold in the room

2026-01-31 • via Nuitee
A
alcala • couple • us
10
Highly recommend. I will definitely go back to this place
Pros:

Location. Is prime ,right across High end restaurant and beach clubs. Taboo

Cons:

We were upgrate to the Dome room, Cozy place, wiews of jungle were stunning.

2026-01-30 • via Nuitee
A
Ariel • couple • il
10
2026-01-30 • via Nuitee
B
Brooke • couple • us
10
Pros:

Everything was amazing, from the staff to the location and the cozy rooms.

2026-01-27 • via Nuitee
G
Gabriel Dorin • couple • ro
10
Pros:

Locatie excelenta amplasata fix in centrul zonei hoteliere din Tulum foarte aproape de beach cluburile celebre. Personalul a fost foarte amabil, am fost ajutati mereu atunci cand am avut nevoie.

2026-01-26 • via Nuitee
G
Gabriela • couple • us
10
2026-01-25 • via Nuitee
A
Andrei • couple • la
9
Beautiful place to stay !
Pros:

Bathtub, view, nature,

Cons:

Noise from Toxic, thank you for earplugs

2026-01-24 • via Nuitee
L
Lukasz • couple • pl
2
2026-01-21 • via Nuitee
M
Mariagrazia • couple • it
6
Pros:

Struttura immersa nel verde con una posizione strateggica per raggiungere i bech club.
Il personale gentile e molto efficiente, per qualsiasi richiesta sono stati a nostra completa disposizione.

Cons:

La struttura un po’ vecchia, avrebbe bisogno di una ristrutturazione per lo meno nella parte esterna.

2026-01-21 • via Nuitee
S
Sandi • solo_traveller • us
9
The staff at the location went above their means to help with any question.
Pros:

The location was good.

Cons:

I felt the price was higher since the room was older and there were issues with the lock on the door.

2026-01-19 • via Nuitee
H
Hall • couple • us
10
2026-01-19 • via Nuitee
K
katherine • extended_group • us
1
Not going here again
Pros:

Honestly nothing.

Cons:

Everything. This place is definitely outdated. Doesn’t look like the pictures. When it rained the water came into the room. My sheets were all wet. No front desk to speak to. I asked for trash bag since I’d didn’t even have a trash can in the room. We ordered breakfast that we paid for and for milk and ketchup they said they didn’t have we had to go buy even though they could of gone two properties over and purchased it since once again we paid for breakfast. There is no pool. Front desk told me in person we can go across the street to use the pool and they were going to charge us, we needed up paying 200$ usd and didn’t even use the pool. They definitely need to upgrade the place pictures do not look like the hotel. When we wanted to order food they had nothing in the menu maybe one or two things.

2026-01-19 • via Nuitee
M
Melisa • solo_traveller • dk
10
Pros:

Absolutely recommended!! The location is spectacular, surrounded by nature and still close to everything.

The room was beautiful, clean, and very well presented. I stayed in the dome and it was a magical experience, watching the sunset through the window and being surrounded by the jungle was unforgettable.

It’s peaceful and quiet at night, perfect for a restful sleep. A truly special and relaxing stay! I would definitely come back☺️

Cons:

-

2026-01-19 • via Nuitee
N
Nataly Saahad • family_with_children • mx
9
Pros:

La ubicación

2026-01-15 • via Nuitee
A
Andrea • couple • it
4
2026-01-15 • via Nuitee
C
Cilia • couple • us
9
2026-01-13 • via Nuitee
O
Osvaldo • couple • us
7
Great location but remember it’s Tulum. Not for light sleepers
Pros:

The location, cleanliness and the staff. Great water pressure and hot water and the AC is good, clean linens, smelled great!

Cons:

You can hear your neighbors and the window coverings aren’t that great. You can see into the unit easily, it’s an octagon with full windows and drapes but barely. The restaurant is more vegan than anything, maybe 1 meat item.

2026-01-13 • via Nuitee