Mamasan Treehouses & Cabins

Hotels
8.4 (832 reviews)
Carretera Tulum-Boca Paila km 6.5 , Tulum , mx

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Free
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Luggage storage
Express check-in/check-out
Tour desk
See all facilities

Review Highlights

Pros:
Great staff
Unique ambiance
Cons:
Loud music from clubs
Missing mini fridge

Categories

Cleanliness
7.95
Overall positive sentiment but noise issues affected experience.
Service
9.15
Staff were incredibly helpful and attentive throughout the stay.
Location
8.75
Great location near beach and restaurants, but noisy due to nearby clubs.
Room Quality
8.25
Rooms were comfortable and well-decorated, with some issues related to noise.
Amenities
7.95
Good amenities, but some expected features like a mini fridge were missing.
Value for Money
8.35
Generally fair value for the experience but impacted by noise issues.
Food and Beverage
8.45
Restaurant served good food, adding positively to the stay.
Overall Experience
8.35
A mix of great service and location but marred by noise challenges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:44

Property Description

Unique Treehouse Experience
Escape to Mamasan Treehouses & Cabins in Tulum, just steps from South Tulum Beach. Embrace nature with our charming treehouse accommodation surrounded by a lush garden, offering a serene and secluded stay.

Exceptional Amenities
Indulge in comfort with air-conditioned rooms, free WiFi, and a private bathroom in each room. Enjoy the convenience of room service, a concierge service, and tour arrangements to explore the beauty of Tulum effortlessly.

Personalized Service
Our multilingual staff, fluent in English, Spanish, and French, are dedicated to ensuring your stay is memorable. From providing local insights to round-the-clock assistance at the front desk, we are here to cater to your every need.

Book your stay at Mamasan Treehouses & Cabins for an unforgettable getaway in Tulum!

Important information:

In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.4
Based on 832 reviews
Cleanliness: 7.95
Service: 9.15
Location: 8.75
Room Quality: 8.25
Amenities: 7.95
Value for Money: 8.35
Food and Beverage: 8.45
Overall Experience: 8.35
R
Raven • couple • ca
10
Amazing service and room - definitely coming back.
Pros:

Amazing service. Great food from the restaurant on site. The lady at the front desk was incredibly helpful and kind. The view from the treehouse was amazing and the room was in immaculate shape. I will definitely be coming back.

2026-03-21 • via Nuitee
A
Alejandro • couple • es
10
Vacaciones en pareja
Pros:

La ubicación, pero sobre todo el recibimiento y la atención por parte de los trabajadores Ricardo y Samanta, nos hicieron sentir como en casa, fueron muy amables y cercanos. Nos ayudaron a organizar nuestros días y siempre estaban disponibles para cualquier cosa que necesitáramos, el alojamiento fue un gran acierto para nuestras vacaciones, repetiremos sin duda.

Cons:

Nada

2026-03-18 • via Nuitee
S
Silvia • solo_traveller • it
10
Consigliatissimo!!
Pros:

Staff, posizione, camere, servizi che offre la struttura per aiuto ai clienti (biciclette, taxi)

2026-03-17 • via Nuitee
I
Ivana • solo_traveller • gb
8
Pros:

The receptionist Samantha Is the addition to this property, she is very welcoming and just a lovely person.

Cons:

So much seaweed on the beach

2026-03-16 • via Nuitee
G
giorgia • couple • it
10
Tutto perfetto dall’inizio alla fine. Posizione ottimale, camera incredibile, pulizia eccellente e accoglienza strepitos
Pros:

L’accoglienza di Samantha, la struttura ecosostenibile, la camera immersa nella giungla

Cons:

niente é stato tutto perfetto

2026-03-15 • via Nuitee
C
Celina • couple • de
10
Pros:

Wir haben ein kostenloses Upgrade bekommen! Sehr schönes Zimmer und die Smoothie‘s sind super lecker!

2026-03-11 • via Nuitee
L
Laurent • couple • fr
10
Excellent super à ne pas manquer
Pros:

Très belle chambre atypique au dessus de la jungle avec vue sur les étoiles… les conseils de Ricardo à l’accueil nous ont été très précieux MERCI

Cons:

Manque peut être une piscine mais la plage est très proche

2026-03-11 • via Nuitee
L
Liliya • solo_traveller • us
10
Pros:

I had a great stay at Mamasan Treehouse and Cabins. The location is super convenient—an easy walk to the beach, as well as plenty of nearby restaurants and bars, which made getting around really easy.

The room was clean and comfortable, with reliable hot water and air conditioning that worked perfectly (a big plus in Tulum). Despite being surrounded by popular beach clubs and nightlife, my room was surprisingly quiet—I couldn’t hear any music or outside noise at night, which made it easy to relax and sleep well.

I didn’t get a chance to try the restaurant during my stay, but they do offer breakfast and lunch on site, which is a nice option to have.

Overall, a great spot if you’re looking for a comfortable, well-located, and peaceful place to stay in the middle of everything.

2026-03-10 • via Nuitee
E
Elissa • extended_group • ca
7
2026-03-09 • via Nuitee
T
Tommi • couple • us
10
Unique experience!
Pros:

Unique style next to jungle!
Really nice an helpful staff. Good location close to good restaurants, shop and public beach.

2026-03-07 • via Nuitee
M
Maria Giulia • couple • gb
10
Struttura unica nel suo genere personale fantastico
Pros:

Tutto. La struttura unica e il personale fantastico colazione ottima. Un’esperienza indimenticabile

Cons:

Niente

2026-03-06 • via Nuitee
I
Izadi • couple • es
10
2026-03-05 • via Nuitee
D
Dominique • couple • ca
10
Top!🤩
Pros:

Hébergement atypique au-dessus de la forêt. Vue incroyable
Tranquille
Repas délicieux

Cons:

Rien

2026-03-04 • via Nuitee
H
Hanneke • couple • nl
1
Blijf hier weg
Pros:

De hutjes zien er leuk uit en het is er redelijk schoon.

Cons:

Er wordt geadverteerd dat het een rustige oase is in het drukke Tulum. Niets is minder waar. De hutjes zijn uiteraard niet geïsoleerd en dat betekent dat je ieder geluid kunt horen. De hutjes staan naast een stampende discotheek en aggregaat die tot diep in de nacht zoveel lawaai maakten dat we pas om 5 uur ‘s nachts in slaap vielen. Ik heb dit aangekaart bij het hotel en verzocht onze tweede nacht te annuleren. Hoewel de receptie erg vriendelijk is, kwam “het hoofdkantoor” de volgende dag met het antwoord dat we niet konden uitchecken en misschien een andere kamer konden krijgen (waar de herrie niet minder van wordt). Er werd totaal geen begrip getoond voor de situatie. We zijn direct vertrokken en hebben een ander hotel geboekt. Zonde van het geld. Los hiervan: het matras is klein en keihard, de douche geeft lauw water en de klamboe die je tegen de muggen zou moeten beschermen is te klein en zit vol gaten. Geen aanrader dus dit hotel.

2026-03-02 • via Nuitee
C
Carvalho • couple • pt
9
2026-03-01 • via Nuitee
H
Hetzner • couple • us
1
Don’t stay there.
Pros:

Rat poop on the bed. All of us got sick from the water. Management is awful.

Cons:

Rat poop on the bed. All of us got sick from the water. Management is awful.

2026-03-01 • via Nuitee
Y
Yulia • couple • ru
10
Would come back
Pros:

It was in a beautiful quite location, nice staff, great service!

2026-02-27 • via Nuitee
J
Julien • couple • ca
9
Pros:

The design of the habitations ! Super Original. Taking a bath on top of the trees wow just amazing. Staff were soooo nice. I really recommend it.

Cons:

The squeaky bed

2026-02-26 • via Nuitee
G
Giacobbi • couple • fr
10
Pros:

Quel séjour inoubliable !
Passer la nuit dans cette bulle au cœur de la mangrove mexicaine a été une expérience absolument magique. S’endormir sous les étoiles, entouré par les sons apaisants de la nature, et se réveiller avec la lumière douce du matin filtrant à travers les palétuviers… un vrai rêve.
Le lieu est à la fois dépaysant, intime et parfaitement intégré à son environnement. Nous avons également été touchés par l’accueil chaleureux et attentionné que nous avons reçu, qui a rendu cette expérience encore plus spéciale.
Une parenthèse hors du temps que je recommande à tous ceux qui cherchent une expérience unique, romantique et ressourçante.

2026-02-26 • via Nuitee
J
Juliette • couple • fr
10
Excellent séjour !
Pros:

Très bel établissement, paisible et près de la plage.

2026-02-26 • via Nuitee