The Big Five Lodge

Hotels
5.6 (82 reviews)
12 Mogoditshane , Gaborone , bw

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Cons:
Insufficient refreshments
Inadequate room setup for families

Categories

Cleanliness
4.4
Towels and toiletries were insufficient, affecting overall cleanliness.
Service
7.4
Staff were friendly and attentive during meals and check-in.
Location
5.9
A serene place, but no exceptional features mentioned.
Room Quality
4.9
Room setup was inadequate for families; bedding was comfortable.
Amenities
3.9
Lacked refreshments, no fridge provided in the room.
Value for Money
4.9
Room quality and amenities did not meet expectations for the price.
Food and Beverage
7.9
Breakfast and dinner were great, contributing positively to stay.
Overall Experience
5.5
Decent overall experience but with notable shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 09:46

Property Description

Luxurious Accommodation with African Charm

Outdoor Swimming Pool and Restaurant
The Big Five Lodge offers a relaxing stay with its outdoor swimming pool, perfect for unwinding after a busy day exploring Gaborone. Indulge in delicious African and American dishes at the on-site restaurant, or sip on a refreshing cocktail at the bar.

Comfortable Rooms and 24-Hour Front Desk
Each room at the lodge is equipped with modern amenities including air conditioning, a flat-screen TV, and a private bathroom. The friendly staff, fluent in Afrikaans and English, are available 24/7 at the front desk to ensure a seamless stay for all guests.

Convenient Location and Shuttle Service
Conveniently located just a short distance from key attractions like the Gaborone International Conference Centre, The Big Five Lodge also offers a paid airport shuttle service for added convenience. Book now for an unforgettable stay in Gaborone.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: BBK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for BWP 50 per person per night when using an existing bed.
    People 12 years old and over stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

5.6
Based on 82 reviews
Cleanliness: 4.4
Service: 7.4
Location: 5.9
Room Quality: 4.9
Amenities: 3.9
Value for Money: 4.9
Food and Beverage: 7.9
Overall Experience: 5.5
C
Clarkson couple bw
8
2025-09-09 via Nuitee
R
Rapulane family_with_children bw
7
It was nice and decent. Its a very serene place.
Pros:

Breakfast was great and we greatly enjoyed the dinner and the service . staff were very friendly from reception to the restaurant.

The bed was nice an comfortable. Water in the bath area was nice and warm

Cons:

The house didnt have refreshments like tea, sugar , bottled water etc. but a kettle was there .

I indicated that I am coming with family but the room provided for one individual. towels , bathing washing items catered for one person. Toile paper was of poor quality and no extra one in the toilet.

There was no fridge where one could put their drinks or food.

There was no pamphlet indicating number for reception or restaurant

2025-09-05 via Nuitee
L
Lucia young couple za
1
Bad
Pros:

Nothing

2025-05-13 via Nuitee
V
Van young couple za
10
Exceptional
2025-05-11 via Nuitee
A
Asabele family with young children za
1
We had a horrible stay. We even left before time
Pros:

Nothing.

Cons:

It is dirty

2025-05-06 via Nuitee
K
Kagiso young couple za
4
Disappointing
2025-05-05 via Nuitee
F
Francisco young couple za
5
It was a very short stay. Hassle free.
Pros:

Staff extremely friendly and helpful.

Cons:

The property is a bit neglected. It needs some TLC.

2025-04-13 via Nuitee
M
Masoha young couple za
8
Very good
Pros:

I loved the facility, swimming pool, food and hospitality. Car parks infront of your room and its locked.
Waking up to the Sound of the guinea fowls and peacocks.
I would go back again

Cons:

I would recomend more TV channels.

2025-03-31 via Nuitee
T
Tabane young couple za
8
Very good
2025-03-29 via Nuitee
P
Philip group za
3
Poor
2025-03-24 via Nuitee
M
Mauritz young couple za
1
Bad
Pros:

There is nothing that is note worthy.

Cons:

The facility is in a poorly maintained, the rooms were dirty and water supply was intermittent and the location is in a run down part of town. The fotos do not reflect an accurate depiction of the current state of the lodge.

2025-03-23 via Nuitee
L
Lame review category business travellers bw
5
Passable
2025-01-18 via Nuitee
E
Ednah young couple bw
1
Bad
2025-01-14 via Nuitee
D
Dalley family with young children gb
1
very poor very poor . probably the worst experience i have ever had in any hotel i have visited .
Pros:

did not have breakfast . When we arrived we did not stay as the hotel was apauling

Cons:

there was nothing that we did like and we left without staying . we arrived and we were the only guest in the whole place . insects and bugs everywhere the whole place smelt awful .like it had . had a fire . the rooms were like a prison camp . the staff were begging us to stay .. empty rooms all over empty hotel .. just utterly disgusting .. we had no choice but to leave . i am now in the process of trying to get a refund .. do not book this hotel

2025-01-03 via Nuitee
M
Mudau young couple za
10
Exceptional
Pros:

Good food, lovely staff and peacocks

Cons:

Water got finished

2024-12-31 via Nuitee
T
Thandi young couple ie
1
Bad
2024-12-31 via Nuitee
T
Thandi family with young children ie
1
Bad
2024-12-30 via Nuitee
A
Anita young couple za
7
Good
2024-10-22 via Nuitee
S
Sekei young couple za
6
Pleasant
2024-10-05 via Nuitee
N
Nametsego young couple bw
5
Passable
2024-09-19 via Nuitee