Hilton Garden Inn Bordeaux Centre

Hotels
Hilton Worldwide
9 (135 reviews)
17 Allée de Rio, Bordeaux, 33800 , Bordeaux , FR

Pets allowed

Facilities

Fitness facilities
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Luggage storage
Elevator
Fitness facilities
Breakfast available (surcharge)
Television in common areas
See all facilities

Review Highlights

Pros:
Clean and welcoming atmosphere
Helpful staff
Cons:
Cleanliness issues in rooms
Limited food options

Categories

Cleanliness
8
Negative sentiment regarding room cleanliness due to noted issues with bug presence and stench.
Service
10
Mentioned helpful and polite service staff, especially at reception.
Location
9
Location is somewhat far from the center, but accessible via public transport.
Room Quality
9
Rooms varied in quality; one had stench issues.
Amenities
9
Facilities were basic with some amenities lacking, but useful in some respects.
Value for Money
10
Perceived as reasonable hotel value despite some facility limitations.
Food and Beverage
8
Limited food options and quality was questionable; breakfast choices were restricted.
Overall Experience
9
Mixed feelings about overall stay due to cleanliness concerns and limited services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:39

Property Description

Recreational Opportunities & Amenities
Enjoy the 24-hour fitness center and bicycles for rent. Benefit from complimentary wireless internet, wedding services, and a common area TV.

Dining Options
Indulge at Babette Concept-Store with a bar/lounge, or the coffee shop/cafe. Buffet breakfasts available for a fee.

Business & Events
Experience a business center, dry cleaning, a 24-hour front desk, and 4 meeting rooms. Self-parking is available for a charge.

Experience Hilton Garden Inn Bordeaux Centre, ideally located near Rue Sainte-Catherine and Place de la Bourse. Book now to enjoy a convenient stay in Bordeaux.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 18 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Parking height restrictions apply.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOD

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

See all policies

Location

Guest Reviews

9
Based on 135 reviews
Cleanliness: 8
Service: 10
Location: 9
Room Quality: 9
Amenities: 9
Value for Money: 10
Food and Beverage: 8
Overall Experience: 9
J
John partner
6
Pros:

The pics gave the impression that there's a terrace;there is but just for business clients.The 24 hour snack shop was not open at 2 pm.Instant coffee in the room was not good.Wouldn't stay there again or recommend.

2025-09-30 via Nuitee
T
Thomas
10
Pros:

Great hotel, but not close to downtown. Close to train station. Tram is 10 min walk. Not bad.

2025-09-28 via Nuitee
L
Lara
10
Pros:

great place to stay! Overall great facilities, clean and welcoming. The building is new and free breakfast was a great bonus.

2025-09-11 via Nuitee
T
Thomas
6
5 day break
Pros:

Nice hotel , comfortable but could be so much better. Basic facilities, no room service , dining room closed at weekend , no residents bar , unable to get a coffee in the lounge . Vending machines do not count in this regard . The area around the hotel leaves a lot to be desired. Great bus and tram service nearby .

2025-09-10 via Nuitee
A
Armelio
8
Pros:

👍

2025-08-29 via Nuitee
O
Olivia family
4
Pros:

The first room I was given had an awful stench coming from the bathroom. I waited for a while to see if it would subside, but it didn't. Smelt like raw sewage or something of that nature.

I was moved to a second room. If I ignore the stains on the carpet and ceiling, it appeared to be a fairly clean room. However, I did find a bug in my suitcase!

Won't be staying there again unfortunately.

2025-08-27 via Nuitee
A
Andrew
10
Pros:

Great place to stay but crap location. No where even to eat dinner unless you eat in the hotel restaurant which was very expensive and not that great of a menu

2025-08-07 via Nuitee
M
Marianne
10
Pros:

Location a little far from the center

2025-07-31 via Nuitee
H
Hitesh friends
10
Pros:

A good hotel at the riverside, walkable into town centre. Rooms were spacious with amenities that were useful. Great breakfast, and helpful staff.

2025-07-26 via Nuitee
C
Christopher partner
10
Pros:

Very clean hotel. Staff were very lovely. Would recommend

2025-07-20 via Nuitee
C
Catherine partner
10
Pros:

Loved the river view. Unfortunate that the tram service was being upgraded so not running outside the hotel. This made us walk a long distance in the heat.

2025-07-18 via Nuitee
J
Jueun
10
Pros:

Easy to access old town and very kind staff

2025-07-17 via Nuitee
S
Sarah family
8
Pros:

Stayed here for a short mini break. On arrival Justin on reception was very helpful polite and welcoming.
As a food allergy customer (gf and df) I found breakfast quite limited. Had to ask for bread rolls to be cooked, no pastries, food was questionable to what was ok and what wasn’t. One evening we had dinner there and I didn’t appreciate the whole restaurant hearing the chef speaking loudly to the waiter about what I could and couldn’t eat. Room was ok. Nice gym on the 2nd floor. Reception area is very clean.

2025-07-10 via Nuitee
R
RASHID
4
Staying at Hilton Garden Inn Bordeaux City Center
Pros:

I stayed 3 nights and there was no service at all during my stay. When I called after coming back from business meetings and asked for room service they told me no room service after 3pm. I asked for bathroom tissue but they did not have. I had to go to the reciption several times to collect bathroom towels. I am really surprised that this hotel is rated 4 stars.

2025-07-03 via Nuitee
J
James partner
10
Pros:

Lovely modern hotel with excellent helpful staff. It was exceptionally clean and had everything we needed. While it is convenient for the train station the area is under development so it’s a mixture of new and derelict buildings which didn’t inspire confidence especially at night. It’s quite a distance into Bordeaux centre and the commute wasn’t helped by the trams in the area not running. However, once we understood the bus services we coped fine. Despite these issues would stay there again for the quality of hotel and service.

2025-06-30 via Nuitee
D
Douglas
10
Pros:

Rooms not large but all study and stylish furniture. Bath fixtures up to date. Very good shower. Excellent soap and shampoo provided. Best towels.

2025-06-28 via Nuitee
S
Sergey family
10
Pros:

Very nice place, we had family connected rooms. Staff is very helpful. Included breakfast was very good, a lot of to choose. Near very nice place to eat, on side.

2025-06-19 via Nuitee
S
Sue family
10
Pros:

Nice American hotel. Area is a bit under developed and there are not many restaurants or grocery stores nearby, but it is within walking distance of the main train station. The location is not close to the city center despite the name of the hotel.

2025-06-18 via Nuitee
M
MANUSHAK partner
10
Pros:

Everything was great. Nice and clean

2025-06-13 via Nuitee
G
Graeme partner
10
Pros:

We loved staying at Hilton in Bordeaux - we wouldn’t hesitate coming back.

The staff particularly were amazing.

2025-06-10 via Nuitee