Hotel Villa del Lago

Hotels
8.4 (1304 reviews)
Calle Centroamerica , Flores , gt

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Terrace
Family rooms
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Variety of breakfast options
Cons:
Noisy rooms
Confusing service at times

Categories

Cleanliness
7.98
Some reviews mentioned issues in the rooms, affecting the perceived cleanliness.
Service
8.45
Staff were generally friendly, but some confusion was noted.
Location
8.99
The hotel's location is highly praised, with easy access to attractions.
Room Quality
7.44
Room conditions varied, with reports of issues like noisy hallways.
Amenities
8.47
Access to pools of nearby hotels and good breakfast options enhance the experience.
Value for Money
8.43
Considering the location and amenities, the value is regarded as good.
Food and Beverage
8.98
Breakfast options received high praise for quality and variety.
Overall Experience
8.45
Overall good experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:25

Property Description

Stunning Lake Views: Hotel Villa del Lago offers breathtaking views of Lake Peten Itza, creating a serene and picturesque ambiance for guests to enjoy.

Comfortable Accommodations: Each air-conditioned room is equipped with modern amenities including cable TV, a safety-deposit box, and a desk. Guests can also relax in their private bathroom with a refreshing shower.

Convenient Facilities: The hotel provides a 24-hour front desk, a charming garden, and a relaxing terrace for guests to unwind. Additionally, services like a tour desk and laundry facilities are available for added convenience.

Experience the beauty of Lake Peten Itza at Hotel Villa del Lago. Book your stay now for a memorable getaway.

Important information:

Breakfast for Children is not included on the reservation, if you desire breakfast for children you will need to request it and pay directly at the restaurantPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 1304 reviews
Cleanliness: 7.98
Service: 8.45
Location: 8.99
Room Quality: 7.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 8.45
N
Nir solo_traveller il
8
Pros:

location

Cons:

could use a face lift. The room was flooded after heavy rain.

2026-08-08 via Nuitee
J
José María solo_traveller mx
10
Pros:

El hotel es muy cómodo, limpio y bien ubicado. Cuenta con aire acondicionado, lo que es muy necesario en la isla que es sumamente calurosa.

Cons:

El único detalle es que no te brindan toda la información al momeb6o de reservar el paquete a Tikal, por ejemplo, sino compras con ellos los boletos, no te informan que debes de hacerlo para poder entrar al parque al amanecer. Lo supe por otro turista y gracias a eso pude preguntar en el hotel y me han dado toda la información. Tampoco me dijeron que el sitio de reunión era en las letras del pueblo y no en el hotel.

2026-08-08 via Nuitee
A
Amylianis couple pr
8
2026-08-08 via Nuitee
J
Juan Pablo couple co
9
Súper recomendado
Pros:

Muy central, el personal súper atento, muy aseado el lugar y la vista desde la habitación me encantó

Cons:

Los precios de los tour

2026-08-08 via Nuitee
C
Camilo solo_traveller mx
10
Pros:

Buen servicio gracias

2026-08-06 via Nuitee
L
LUIS CERVANTES solo_traveller mx
10
2026-08-06 via Nuitee
N
niccolò solo_traveller it
7
2026-08-05 via Nuitee
M
Myriam solo_traveller es
10
Fantástico
Pros:

Hotel con mucho encanto. Estuvimos en la primera planta y era muy tranquila. Tenía ventilador de techo y aire acondicionado, imprescindible en Flores. El desayuno muy bueno y en personal también.

2026-08-05 via Nuitee
N
Nelida family_with_children us
10
Exceptional service and great location.
Pros:

We had a wonderful stay! The customer service was exceptional—everyone went above and beyond to make sure we were comfortable. Our flight was delayed after we had already checked out, and they kindly allowed us to use the pool at their sister hotel while we waited, which we really appreciated.
The location was very convenient, the staff was friendly and welcoming, the breakfast was good, and the hotel offered great value for the price. We would definitely stay here again and highly recommend it!

2026-08-04 via Nuitee
N
Nelida extended_group us
10
2026-08-04 via Nuitee
F
Flaminia couple it
9
2026-08-03 via Nuitee
R
RICARDO family_with_children br
8
2026-08-03 via Nuitee
M
Marcos Ghislandi solo_traveller br
7
Experiência regular
Pros:

Bem localizado, vista bonita do lago e café da manhã bom. A recepção é atenciosa e o hotel oferece transfer para o aeroporto.

Cons:

Instalações antigas, decoração do quarto antiquada/kitsch, não havia água quente, travesseiros desconfortáveis e a piscina, q aparece nas fotos, na verdade fica em outro hotel q pertence ao msm grupo. O hóspede pode usar, mas precisa se deslocar...
Achamos o hotel caro para o que entregou (o que parece ser comum na ilha de Flores).

2026-08-02 via Nuitee
R
Rebecca couple gb
9
Great place to stay while visiting Flores Island
Pros:

Great location and pretty views.

2026-07-24 via Nuitee
D
Diego family_with_children cr
10
Comodidad
Pros:

La atención y amabilidad del personal, muy atentos

2026-07-21 via Nuitee
K
Kevin couple cr
7
Buena ubicación
Pros:

Buena ubicación

Cons:

Las ventanas de la habitación daban al restaurante, por lo que no habia mucha privacidad

2026-07-20 via Nuitee
J
Johnny solo_traveller be
9
Rustig
Pros:

Rustig

Cons:

Niets

2026-07-19 via Nuitee
D
denise couple de
9
Tolles Hotel mit tollem Service in bester Lage
Pros:

Ein sehr schönes Hotel in bester Lage mit einem schönen Blick auf den See. Frühstück war toll und mit vielen Varianten. Das Personal war sehr freundlich. Für unseren Ausflug nach Tikal haben wir sogar ein Frühstückspaket bekommen. Zudem hat das Hotel eine Kooperation mit zwei anderen Hotels, deren Pool man kostenlos nutzen kann. Das hat uns bei den Temperaturen den Tag gerettet

2026-07-18 via Nuitee
J
Jonathan solo_traveller gb
10
Pros:

Location, staff, cleanliness and great breakfast

Cons:

Everything was great

2026-07-18 via Nuitee
L
Lanttola couple fi
10
Beautiful Lakeside Stay
Pros:

A lovely hotel in a perfect location. The surroundings are beautiful, and the views over the lake are stunning. The rooms were cozy, clean, and comfortable, making it a wonderful place to relax. I would definitely stay here again.

2026-07-18 via Nuitee