Hotel Villa del Lago

Hotels
8.4 (1100 reviews)
Calle Centroamerica , Flores , gt

Children allowed

Facilities

Free beach shuttle
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
Packed lunches
See all facilities

Review Highlights

Pros:
Great location
Variety of breakfast options
Cons:
Noisy rooms
Confusing service at times

Categories

Cleanliness
7.98
Some reviews mentioned issues in the rooms, affecting the perceived cleanliness.
Service
8.45
Staff were generally friendly, but some confusion was noted.
Location
8.99
The hotel's location is highly praised, with easy access to attractions.
Room Quality
7.44
Room conditions varied, with reports of issues like noisy hallways.
Amenities
8.47
Access to pools of nearby hotels and good breakfast options enhance the experience.
Value for Money
8.43
Considering the location and amenities, the value is regarded as good.
Food and Beverage
8.98
Breakfast options received high praise for quality and variety.
Overall Experience
8.45
Overall good experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:25

Property Description

Stunning Lake Views: Hotel Villa del Lago offers breathtaking views of Lake Peten Itza, creating a serene and picturesque ambiance for guests to enjoy.

Comfortable Accommodations: Each air-conditioned room is equipped with modern amenities including cable TV, a safety-deposit box, and a desk. Guests can also relax in their private bathroom with a refreshing shower.

Convenient Facilities: The hotel provides a 24-hour front desk, a charming garden, and a relaxing terrace for guests to unwind. Additionally, services like a tour desk and laundry facilities are available for added convenience.

Experience the beauty of Lake Peten Itza at Hotel Villa del Lago. Book your stay now for a memorable getaway.

Important information:

Breakfast for Children is not included on the reservation, if you desire breakfast for children you will need to request it and pay directly at the restaurantPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1100 reviews
Cleanliness: 7.98
Service: 8.45
Location: 8.99
Room Quality: 7.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 8.45
J
Jose Manuel couple es
10
Pros:

La atención del personal excelente y muy buena ubicación

Cons:

Todo bien

2026-03-14 via Nuitee
C
Contrino family_with_children it
8
2026-03-13 via Nuitee
R
Rodrigo solo_traveller cl
8
Pros:

La ubicación y el desayuno

Cons:

Mal coordinación con el taxi en el aeropuerto

2026-03-12 via Nuitee
A
Alexiane couple fr
8
Parenthèse à Flores
Pros:

Emplacement de l'hôtel, eau chaude dans la douche, chambre confortable.
Choix au petit déjeuner et vue sur le lac.

Cons:

Chambre en rez-de-chaussée, à proximité de la zone petit déjeuner donc un peu bruyant le matin (un groupe de touristes matinaux au petit déjeuner).

2026-03-12 via Nuitee
H
Holger couple de
8
2026-03-12 via Nuitee
A
Alexiane couple fr
9
Détente à Flores
Pros:

Chambre avec vue sur le lac, spacieuse et confortable, au calme au dernier étage. Eau chaude dans la douche. Personnel accueillant, petit déjeuner avec vue. Emplacement central sur l'île, facile d'accès.

Cons:

Les coupures d'eau inopinées.

2026-03-12 via Nuitee
J
Jolanta Melninkaitis couple us
9
2026-03-12 via Nuitee
M
Mariusz couple us
10
Best and very helpful personal! Good quality! All good!
Pros:

Best and very helpful personal! Good quality! All good!

2026-03-11 via Nuitee
P
Peter couple ch
9
Der richtige Ort für einen angenehmen Aufenthalt auf Flores.
Pros:

Tolle Lage, Zimmer mit Balkon zum See. Nachts sehr ruhig. Gutes Frühstück.

Cons:

Zimmer etwas klein.

2026-03-10 via Nuitee
F
Fernanda couple br
8
A bit outdated, but gets the job done
Pros:

The hotel is centrally located, yet on a quiet street. Breakfast is excellent, with different types of atol and traditional dishes to try each day. They also offer a complimentary airport transfer, and the air conditioning works perfectly

Cons:

The rooms feel a bit old-fashioned and could benefit from some renovation. They are also quite bright, and the bed was somewhat uncomfortable.

2026-03-10 via Nuitee
L
Lilliana extended_group cr
9
Eclipsada por ese bello lugar
Pros:

Estar frente al lago es una maravilla. Que tengan convenio de piscina con otros hoteles es muy bueno. La terraza de arriba maravillosa. Todo el personal se esmeró en darnos un buen servicio y atender cualquier necesidad. Las recomendación del Tour a Tikal fue excelente. El personal del Tour muy capacitado y entregado en su servicio. El traslado gratuito al aeropuerto ida y regreso del Hotel.

Cons:

Solo el baño tiene graditas pequeñas innecesarias, que a una persona mayor le puede dificultar manejarse. Se podría arreglar con solo ponerle cemento para desaparecerlas, para una mayor movilidad de personas mayores.

2026-03-09 via Nuitee
F
Frander couple cr
10
2026-03-08 via Nuitee
C
Christiane couple de
9
Sehr schöne Unterkunft
Pros:

Wir hatten ein sehr schönes Zimmer. Es wirkte frisch renoviert, war hell, groß und sehr sauber. Die Betten fanden wie bequem, es gab ausreichend Ablageflächen im Zimmer, eine sehr leise A/C und das Bad war auch sehr schön.
Die Terrasse mit Blick über den See ist fantastisch und auch das morgendliche Frühstück auf einer anderen Terrasse hat uns gut gefallen.
Sehr empfehlenswert!

Cons:

Wir haben nichts zu kritisieren.

2026-03-07 via Nuitee
‪Dorit couple il
8
Pros:

אהבנו את המיקום, את יחס הצוות. ארוחת הבוקר היתה טובה.

Cons:

הריח בחדר לא היה נעים.

2026-03-07 via Nuitee
B
Bela couple at
9
Pros:

Lage, Terasse

Cons:

Im Zimmer 10 ist ein Pumpgräusch zu hören, kann beim Schlafen stören.

2026-03-07 via Nuitee
B
Beatriz extended_group us
10
I highly recommend it!
Pros:

It’s very comfortable, staff are amazing, great location. Worth the stay!

2026-03-05 via Nuitee
D
docacruz couple cl
9
MUY BUEN HOTEL
Pros:

BUENA UBICACION, LINDO HOTEL, EXCELENTE VISTA

Cons:

NADA

2026-03-04 via Nuitee
D
David couple gb
8
Very nice, quiet hotel in a great location in Flores. Good breakfasts.
2026-03-02 via Nuitee
S
Sans2021 solo_traveller fr
9
Pros:

Personnel souriant.
La chambre était fonctionnelle et bien équipée.
Les terrasses qui donnent sur le lac.
Pas de bars bruyants dans les alentours.
La fille de la réception m'a spontanément proposé un petit déjeuner à emporter lors de mon départ matinal.

Cons:

Les clients qui parlent fort dans les couloirs en pleine nuit.

2026-03-01 via Nuitee
M
Margareth couple gt
3
2026-02-28 via Nuitee