Hotel Villa del Lago

Hotels
8.4 (1257 reviews)
Calle Centroamerica , Flores , gt

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Terrace
Family rooms
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Variety of breakfast options
Cons:
Noisy rooms
Confusing service at times

Categories

Cleanliness
7.98
Some reviews mentioned issues in the rooms, affecting the perceived cleanliness.
Service
8.45
Staff were generally friendly, but some confusion was noted.
Location
8.99
The hotel's location is highly praised, with easy access to attractions.
Room Quality
7.44
Room conditions varied, with reports of issues like noisy hallways.
Amenities
8.47
Access to pools of nearby hotels and good breakfast options enhance the experience.
Value for Money
8.43
Considering the location and amenities, the value is regarded as good.
Food and Beverage
8.98
Breakfast options received high praise for quality and variety.
Overall Experience
8.45
Overall good experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:25

Property Description

Stunning Lake Views: Hotel Villa del Lago offers breathtaking views of Lake Peten Itza, creating a serene and picturesque ambiance for guests to enjoy.

Comfortable Accommodations: Each air-conditioned room is equipped with modern amenities including cable TV, a safety-deposit box, and a desk. Guests can also relax in their private bathroom with a refreshing shower.

Convenient Facilities: The hotel provides a 24-hour front desk, a charming garden, and a relaxing terrace for guests to unwind. Additionally, services like a tour desk and laundry facilities are available for added convenience.

Experience the beauty of Lake Peten Itza at Hotel Villa del Lago. Book your stay now for a memorable getaway.

Important information:

Breakfast for Children is not included on the reservation, if you desire breakfast for children you will need to request it and pay directly at the restaurantPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1257 reviews
Cleanliness: 7.98
Service: 8.45
Location: 8.99
Room Quality: 7.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 8.45
A
André Saliya solo_traveller br
9
Muito bom!
Pros:

Ótima localização, funcionários muito simpáticos, café da manhã bom!!

Cons:

Gostei de tudo.

2026-06-25 via Nuitee
J
Julian couple de
10
2026-06-25 via Nuitee
F
Filipe solo_traveller pt
10
Pros:

Gostei da localização e da vista para o lago.

Cons:

Não tem elevador.

2026-06-25 via Nuitee
M
Medina solo_traveller co
10
Pros:

Excelente servicio. Las habitaciones son muy limpias. El personal es muy amable. Nos gustó mucho.

2026-06-24 via Nuitee
M
Medina solo_traveller co
10
Pros:

Las instalaciones muy ordenadas y limpias

2026-06-23 via Nuitee
Y
Yumiko extended_group gt
9
Pros:

部屋は清潔でエアコンもあり快適、とくにシャワーが十分なお湯で気持ちよかったです。朝食も選ぶことができ、湖を眺めながら食べることができ満足でした。

Cons:

迎えの車が来ず、ホテルに連絡してやっと来たこと。受付のスタッフがもう少しフレンドリーだとよかったです。他がよかったので残念でした。

2026-06-23 via Nuitee
D
David solo_traveller vi
7
2026-06-22 via Nuitee
U
Uli solo_traveller de
10
2026-06-21 via Nuitee
A
Alexander couple ie
9
Pros:

Clean, comfortable and great location. Assisted use with leaving early for Tikal tour with packed lunch instead of breakfast.

2026-06-20 via Nuitee
J
Josep solo_traveller es
10
Pros:

Bon servei i atenció
Ben ubicat

Cons:

Tot és excel·lent però caldria incorporar esmorzars sense lactosa o per persones amb celiaquia O altres intolerancies

2026-06-19 via Nuitee
D
David solo_traveller gb
9
2026-06-18 via Nuitee
S
Sebastian solo_traveller cl
10
Pros:

El desayuno y ubicación

Cons:

nada

2026-06-16 via Nuitee
J
Juliana extended_group co
10
Pros:

Muy limpio, organizado , el staff super amable y está bien localizado

2026-06-15 via Nuitee
J
JEREMIAH solo_traveller us
9
Clean, comfortable room, great A/C, nice staff
Pros:

Super comfortable beds and the A/C was amazing. Great location, tasty free breakfast, and very nice staff.

Cons:

More regular cleaning of the roof just off the balcony. There was a lot of bird poop.

2026-06-14 via Nuitee
S
Santos family_with_children us
9
Comodidad
2026-06-13 via Nuitee
D
Dayane de Paula solo_traveller br
10
2026-06-13 via Nuitee
G
Gloria Marleni couple gt
10
Pros:

Sin duda alguna amamos las Vistas al bello lago de Petén Itzá. Los desayunos estaban ricos y las habitaciones muy limpias.

2026-06-12 via Nuitee
P
Petra couple at
10
Perfekt
Pros:

Sehr zentral und wunderschöne Aussicht

2026-06-12 via Nuitee
D
Daniel couple cr
10
Excelente ubicación, personal e instalaciones
Pros:

Buena ubicación, excelente personal

Cons:

Desayuno incluido por cantidad de cantidad de camas no cantidad de huéspedes

2026-06-11 via Nuitee
L
Lola couple es
10
Pros:

Alojamiento muy bien ubicado
Todo limpio y espacioso. Buen desayuno en la bonita terraza
El personal muy amable

2026-06-09 via Nuitee