Hotel Villa del Lago

Hotels
8.4 (1100 reviews)
Calle Centroamerica , Flores , gt

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Children allowed

Facilities

Free beach shuttle
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
Packed lunches
See all facilities

Review Highlights

Pros:
Great location
Variety of breakfast options
Cons:
Noisy rooms
Confusing service at times

Categories

Cleanliness
7.98
Some reviews mentioned issues in the rooms, affecting the perceived cleanliness.
Service
8.45
Staff were generally friendly, but some confusion was noted.
Location
8.99
The hotel's location is highly praised, with easy access to attractions.
Room Quality
7.44
Room conditions varied, with reports of issues like noisy hallways.
Amenities
8.47
Access to pools of nearby hotels and good breakfast options enhance the experience.
Value for Money
8.43
Considering the location and amenities, the value is regarded as good.
Food and Beverage
8.98
Breakfast options received high praise for quality and variety.
Overall Experience
8.45
Overall good experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:25

Property Description

Stunning Lake Views: Hotel Villa del Lago offers breathtaking views of Lake Peten Itza, creating a serene and picturesque ambiance for guests to enjoy.

Comfortable Accommodations: Each air-conditioned room is equipped with modern amenities including cable TV, a safety-deposit box, and a desk. Guests can also relax in their private bathroom with a refreshing shower.

Convenient Facilities: The hotel provides a 24-hour front desk, a charming garden, and a relaxing terrace for guests to unwind. Additionally, services like a tour desk and laundry facilities are available for added convenience.

Experience the beauty of Lake Peten Itza at Hotel Villa del Lago. Book your stay now for a memorable getaway.

Important information:

Breakfast for Children is not included on the reservation, if you desire breakfast for children you will need to request it and pay directly at the restaurantPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1100 reviews
Cleanliness: 7.98
Service: 8.45
Location: 8.99
Room Quality: 7.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 8.45
Y
Yvon • solo_traveller • ca
10
Beau séjour à Villa del lago.
Pros:

Tout était parfait. On a beaucoup aimé cet hotel. L'emplacement ,le personnel, la propreté, la belle chambre avec un grand balcon et vue sur le lac.

Cons:

Rien à mentionner.

2026-04-18 • via Nuitee
M
MARIA • couple • ar
9
Pros:

Las vistas al lago, los desayunos

Cons:

Nada

2026-04-16 • via Nuitee
M
Mohamed • couple • fr
9
Y aller sans hésiter.
Pros:

Nous avions réservé une chambre avec vue sur le lac. C’était féerique
Chambre correct. Bon rapport qualité prix.
Personnel accueillant.
Pensez à utiliser la navette aeroport gratuite

2026-04-16 • via Nuitee
P
Przemyslaw • couple • pl
6
The odour of sewage has spoiled our stay
Pros:

Great location, close to shuttles and the causeway. Friendly and helpful staff. We were checking out early and we were provided some food for the road instead of breakfast.

Cons:

The hotel has a general problem with an odour of sewage in rooms, corridors and in the breakfast room. We had to change the room after the first night since the odour was very strong. The second room, on the highest floor, did not have this issue.

2026-04-16 • via Nuitee
R
Rosa Amelia • solo_traveller • br
9
Muito bom
Pros:

Localização, vista e quarto.

Cons:

Apenas sugestão de que o café fosse tipo bufê porque é um pouco demorado. Tem de esperar o preparo da opção escolhida.

2026-04-14 • via Nuitee
L
Laurie • couple • ca
8
Pros:

Les chambres sont simples mais propres. Il s’agit d’un bon rapport qualité prix. Nous avons adoré le petit déjeuner sur la terrasse le matin! Le personnel est très accueillant et il est facile réserver la navette entre l’hôtel et l’aéroport. Nous avons même eu une boîte à lunch à emporter lors de notre vol très tôt ce que nous avons beaucoup apprécié.

2026-04-14 • via Nuitee
R
Rafaela • solo_traveller • br
10
Pros:

Adorei a localização, hotel pertinho de tudo! Os funcionários muito solícitos, ambiente limpo. A cama extremamente confortável e grande e sempre limpavam muito bem. Café da manhã com ótimas opções. A vista da varanda é incrível! E se voce for trabalhando a Internet é muito boa

Cons:

Nada

2026-04-14 • via Nuitee
L
Linda • family_with_children • us
10
We will definitely be back.
Pros:

Very clean. Staff very helpful. Good selection for breakfast.

2026-04-12 • via Nuitee
M
maria belen • couple • cl
8
2026-04-11 • via Nuitee
K
Kevin • solo_traveller • us
9
2026-04-11 • via Nuitee
N
naouelle • couple • fr
7
Pros:

Personnel réactif

Cons:

En revanche J’ai du demander 2 fois le petit déjeuner végétarien en take away et ils m’ont mis de la viande à chaque fois alors qu’ils ont noté à chaque fois ma demande

2026-04-08 • via Nuitee
G
Ghislaine-Malaury • couple • fr
9
Séjour très agréable
Pros:

Chambre propre
Le petit déjeuner
Proximité avec le Checkpoint des départs/retours navettes

Cons:

Quelques coupures de courants mais mineures
Quelques bruits le soir (travaux ?)

2026-04-08 • via Nuitee
R
Rochelle • family_with_children • ca
10
Good location on the lake. Gorgeous sunrise from our room.
Pros:

Really great location, comfortable room, clean, good included breakfast.

Cons:

Weirdly the AC went off at night one night and wouldn’t go back on. Power otherwise seemed fine.

2026-04-08 • via Nuitee
L
Laura Jamaica • couple • gt
8
Pros:

La ubicación

2026-04-07 • via Nuitee
C
Cristiano • extended_group • co
9
Pros:

El personal, la vista al lago, el desayuno rico, la ubicación, el servicio gratis de traslado al aeropuerto.

Cons:

¡Me gustó todo!

2026-04-06 • via Nuitee
J
Josué • couple • gt
10
2026-04-06 • via Nuitee
B
Benjamin • couple • de
8
2026-04-05 • via Nuitee
V
Valentin • couple • fr
10
2026-04-04 • via Nuitee
L
Luc • couple • ca
10
2026-04-03 • via Nuitee
I
Inês Maria • couple • pt
9
Pros:

Comodidade do quarto. Cama muito confortável. Destaque para a limpeza e serviços oferecidos com atenção ao cliente.

Cons:

Nada a destacar

2026-04-03 • via Nuitee