Hotel Villa del Lago

Hotels
8.4 (1209 reviews)
Calle Centroamerica , Flores , gt

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Children allowed

Facilities

Free beach shuttle
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
Packed lunches
See all facilities

Review Highlights

Pros:
Great location
Variety of breakfast options
Cons:
Noisy rooms
Confusing service at times

Categories

Cleanliness
7.98
Some reviews mentioned issues in the rooms, affecting the perceived cleanliness.
Service
8.45
Staff were generally friendly, but some confusion was noted.
Location
8.99
The hotel's location is highly praised, with easy access to attractions.
Room Quality
7.44
Room conditions varied, with reports of issues like noisy hallways.
Amenities
8.47
Access to pools of nearby hotels and good breakfast options enhance the experience.
Value for Money
8.43
Considering the location and amenities, the value is regarded as good.
Food and Beverage
8.98
Breakfast options received high praise for quality and variety.
Overall Experience
8.45
Overall good experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:25

Property Description

Stunning Lake Views: Hotel Villa del Lago offers breathtaking views of Lake Peten Itza, creating a serene and picturesque ambiance for guests to enjoy.

Comfortable Accommodations: Each air-conditioned room is equipped with modern amenities including cable TV, a safety-deposit box, and a desk. Guests can also relax in their private bathroom with a refreshing shower.

Convenient Facilities: The hotel provides a 24-hour front desk, a charming garden, and a relaxing terrace for guests to unwind. Additionally, services like a tour desk and laundry facilities are available for added convenience.

Experience the beauty of Lake Peten Itza at Hotel Villa del Lago. Book your stay now for a memorable getaway.

Important information:

Breakfast for Children is not included on the reservation, if you desire breakfast for children you will need to request it and pay directly at the restaurantPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1209 reviews
Cleanliness: 7.98
Service: 8.45
Location: 8.99
Room Quality: 7.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 8.45
K
Katrin • couple • de
8
2026-05-08 • via Nuitee
A
Andrejs • extended_group • lv
4
Ok if you need just a bed for the night but probably should have been 30% cheaper for what you get
Pros:

Location and breakfast terrace overlooking lake

Cons:

Windowless rooms that we got, damp air, very old feeling of everything in the rooms, bare trickle of water in the sink

2026-05-07 • via Nuitee
S
Stephen • couple • us
5
Just OKAY
Pros:

Location is very good

Cons:

The room smelled really bad, probably from the high Lake level. Smelled like rotten eggs to sewage.

2026-05-05 • via Nuitee
A
Ana • couple • es
5
2026-05-04 • via Nuitee
J
Jennifer • solo_traveller • ca
10
Great place in amazing location.
Pros:

Amazing location, has air conditioning, hot water in the shower, comfortable beds and good wifi.
We were particularly impressed by the included breakfast!

2026-05-04 • via Nuitee
M
Maries30 • solo_traveller • cr
9
Pros:

El hotel es cómodo, buen desayuno y la ubicación también es muy buena.

Cons:

Todo estaba bien.

2026-05-03 • via Nuitee
L
Luisa Fernanda • couple • co
9
2026-04-30 • via Nuitee
V
Valeria • extended_group • ch
9
Corrisponde alle foto
Pros:

La struttura è molto vicina alla fermata degli shuttle, pulita, confortevole. Corrisponde veramente alle foto.

Cons:

L’ultimo giorno abbiamo chiesto la colazione d’asporto perché partivamo presto e onestamente era molto poco invitante.

2026-04-30 • via Nuitee
G
Gilberto • solo_traveller • cr
10
Hospitalidad de diez en un entorno natural único
Pros:

Tiene una excelente ubicación, la habitación muy limpia y el personal muy atento y servicial.

Cons:

En realidad quedo muy satisfecho, no tengo quejas.

2026-04-28 • via Nuitee
K
Karina • solo_traveller • il
10
Pros:

Gran sorpresa!
Al llegar nos recibieron con sonrisa.
Siempre muy amables includo en la habitacion habia una carta donde decia que ellos harian todo con esmero para que podamos disfrutar...y asi lo sentimos,fue genial!!
Tambien pudimos acceder a la pileta de un hotel cercano gratis y disfrutar de un inolvidable atardecer.

2026-04-27 • via Nuitee
M
Mariana • solo_traveller • gt
10
Pros:

La amabilidad del personal

Cons:

Todo perfecto

2026-04-25 • via Nuitee
V
Valeria • extended_group • ar
10
Volveria a elegirlo
Pros:

Lindisimo lugar y ambiente. Una terraza increible con vista al lago al igual que el espacio del desayuno. El personal super amable y todo el tiempo atento a solucionar cada situacion y hacer se nuestra estadia un mejor momento.

2026-04-25 • via Nuitee
M
Michllie • solo_traveller • mx
10
Pros:

Todo, servicio lugares habitaciones, vista, limpieza y comida

2026-04-24 • via Nuitee
M
Margaux • solo_traveller • fr
9
2026-04-23 • via Nuitee
Y
YEIMY%20FIGUEROA • solo_traveller • co
7
2026-04-21 • via Nuitee
A
Armando • couple • es
6
2026-04-20 • via Nuitee
Y
Yvon • solo_traveller • ca
10
Beau séjour à Villa del lago.
Pros:

Tout était parfait. On a beaucoup aimé cet hotel. L'emplacement ,le personnel, la propreté, la belle chambre avec un grand balcon et vue sur le lac.

Cons:

Rien à mentionner.

2026-04-18 • via Nuitee
P
Przemyslaw • couple • pl
6
The odour of sewage has spoiled our stay
Pros:

Great location, close to shuttles and the causeway. Friendly and helpful staff. We were checking out early and we were provided some food for the road instead of breakfast.

Cons:

The hotel has a general problem with an odour of sewage in rooms, corridors and in the breakfast room. We had to change the room after the first night since the odour was very strong. The second room, on the highest floor, did not have this issue.

2026-04-16 • via Nuitee
M
MARIA • couple • ar
9
Pros:

Las vistas al lago, los desayunos

Cons:

Nada

2026-04-16 • via Nuitee
M
Mohamed • couple • fr
9
Y aller sans hésiter.
Pros:

Nous avions réservé une chambre avec vue sur le lac. C’était féerique
Chambre correct. Bon rapport qualité prix.
Personnel accueillant.
Pensez à utiliser la navette aeroport gratuite

2026-04-16 • via Nuitee