Hotel Villa del Lago

Hotels
8.4 (1341 reviews)
Calle Centroamerica , Flores , GT

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Terrace
Family rooms
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Variety of breakfast options
Cons:
Noisy rooms
Confusing service at times

Categories

Cleanliness
7.98
Some reviews mentioned issues in the rooms, affecting the perceived cleanliness.
Service
8.45
Staff were generally friendly, but some confusion was noted.
Location
8.99
The hotel's location is highly praised, with easy access to attractions.
Room Quality
7.44
Room conditions varied, with reports of issues like noisy hallways.
Amenities
8.47
Access to pools of nearby hotels and good breakfast options enhance the experience.
Value for Money
8.43
Considering the location and amenities, the value is regarded as good.
Food and Beverage
8.98
Breakfast options received high praise for quality and variety.
Overall Experience
8.45
Overall good experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:25

Property Description

Stunning Lake Views: Hotel Villa del Lago offers breathtaking views of Lake Peten Itza, creating a serene and picturesque ambiance for guests to enjoy.

Comfortable Accommodations: Each air-conditioned room is equipped with modern amenities including cable TV, a safety-deposit box, and a desk. Guests can also relax in their private bathroom with a refreshing shower.

Convenient Facilities: The hotel provides a 24-hour front desk, a charming garden, and a relaxing terrace for guests to unwind. Additionally, services like a tour desk and laundry facilities are available for added convenience.

Experience the beauty of Lake Peten Itza at Hotel Villa del Lago. Book your stay now for a memorable getaway.

Important information:

Breakfast for Children is not included on the reservation, if you desire breakfast for children you will need to request it and pay directly at the restaurantPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 1341 reviews
Cleanliness: 7.98
Service: 8.45
Location: 8.99
Room Quality: 7.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 8.45
A
Ana g • couple • us
8
Hotel is good in general
Pros:

Location

Cons:

They changed my room from fist floor to third floor . Hard to used the escalator

2026-09-19 • via Nuitee
V
Victor • solo_traveller • es
10
Pros:

Espectacular ubicación.

2026-09-17 • via Nuitee
R
Ricardo eduardo • family_with_children • pe
8
Pros:

Que hubo luz en el apagón

2026-09-17 • via Nuitee
M
Martin • solo_traveller • es
8
2026-09-16 • via Nuitee
L
Leal Méndez • solo_traveller • gt
8
Pros:

La vista del lago

Cons:

Todo bien

2026-09-16 • via Nuitee
O
Oscar • couple • co
8
Genial...vayan al Hotel y desde alli disfruten la Isla de Flores un gran reciento de tranquilidad y
Pros:

El amancer....maravilloso, solo corer la cortina y diufrutar del brillo de la luz del sol y su reflej en el agua. Desayuno muy grato y la vista en el balcon, en general muy grata la estadia.

Cons:

Todo fue muy grato, felcitiaciones por todo el trabajo y la organizaciòn. Solo comentarios de nuestra parte que pueden ser opciones de mejora.....por ejemplo el paseo en lancha seria muy rico tomarlo desde el hotel o cerca de èl...y quizas por nuestra forma de ser....seria mas hermosos ver mas sonbrisas en e personal....se siente cierta timidez....una sonrisa nos alegraria mucho mas la estadia...

2026-09-16 • via Nuitee
L
Lizano • couple • cr
9
Confortable
Pros:

Un recibimiento excelente con la nora de bienvenida que nos dejaron. Excelente detalle.

Cons:

Falta refrigerador en la habitación

2026-09-16 • via Nuitee
J
Javier • couple • cr
3
No tan bien
Pros:

La ubicación

Cons:

Tenía un olor extraño
El aire acondicionado funcionaba a medias
La habitación es muy pequeña

2026-09-15 • via Nuitee
N
Nicole • couple • cr
10
Excelente
Pros:

Trato del personal y ubicación

Cons:

Nada

2026-09-15 • via Nuitee
I
IRENE • couple • it
8
Non so se tornerei
Pros:

Personale molto gentile

Cons:

Le finestre e insonorizzazione

2026-09-14 • via Nuitee
E
Edelia • extended_group • bz
10
2026-09-14 • via Nuitee
L
Leonardo • solo_traveller • cl
10
2026-09-12 • via Nuitee
E
esther • extended_group • es
9
Pros:

Habitaciones amplias con camas grandes y cómodas. Muy limpias y con detalles.
El desayuno muy bueno y de buena cantidad y el personal muy amable

2026-09-11 • via Nuitee
E
Esther • extended_group • es
7
2026-09-11 • via Nuitee
N
Neta • couple • il
8
Pros:

Nice hotel in the middle of everything

2026-09-09 • via Nuitee
M
Marilyn • family_with_children • cr
10
Pros:

Great breakfast, quiet.
Great service, people in reception helped us during our stay
They packed our breakfast for our tours

2026-09-08 • via Nuitee
B
Balmore • extended_group • sv
10
Pros:

Lo limpio, la vista, el desayuno, el servicio al cliente, muchas gracias hotel Villa del lago

2026-09-08 • via Nuitee
K
Katrin • extended_group • sv
7
Pros:

The rom was ok, beds were good, hot water in the shower which was nice. It's not very stylish but ok! Staff were nice.

Cons:

The breakfast hours published on Booking aren't correct, they are also inconsistent. For reference it starts at 7.30. (the booking email I received said 6.15). There is a big renovation going on on first floor but terrace (where I assume breakfast is served) looked decent. The second balcony was like abandoned, no cushions on the sofas etc. We did have a cockroach in our room but I would say that can happen in the best of hotels in a tropical country. TV signal was glitchy. Limited natural light in our room as windows were towards the inner yard hallway.

2026-09-08 • via Nuitee
Y
YOLANDA • couple • es
8
2026-09-07 • via Nuitee
G
Gerardo • solo_traveller • gt
10
Pros:

La atención y amabilidad

Cons:

Todo fue genial

2026-09-07 • via Nuitee