Hotel Villa del Lago

Hotels
8.4 (1100 reviews)
Calle Centroamerica , Flores , gt

Children allowed

Facilities

Free beach shuttle
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
Packed lunches
See all facilities

Review Highlights

Pros:
Great location
Variety of breakfast options
Cons:
Noisy rooms
Confusing service at times

Categories

Cleanliness
7.98
Some reviews mentioned issues in the rooms, affecting the perceived cleanliness.
Service
8.45
Staff were generally friendly, but some confusion was noted.
Location
8.99
The hotel's location is highly praised, with easy access to attractions.
Room Quality
7.44
Room conditions varied, with reports of issues like noisy hallways.
Amenities
8.47
Access to pools of nearby hotels and good breakfast options enhance the experience.
Value for Money
8.43
Considering the location and amenities, the value is regarded as good.
Food and Beverage
8.98
Breakfast options received high praise for quality and variety.
Overall Experience
8.45
Overall good experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:25

Property Description

Stunning Lake Views: Hotel Villa del Lago offers breathtaking views of Lake Peten Itza, creating a serene and picturesque ambiance for guests to enjoy.

Comfortable Accommodations: Each air-conditioned room is equipped with modern amenities including cable TV, a safety-deposit box, and a desk. Guests can also relax in their private bathroom with a refreshing shower.

Convenient Facilities: The hotel provides a 24-hour front desk, a charming garden, and a relaxing terrace for guests to unwind. Additionally, services like a tour desk and laundry facilities are available for added convenience.

Experience the beauty of Lake Peten Itza at Hotel Villa del Lago. Book your stay now for a memorable getaway.

Important information:

Breakfast for Children is not included on the reservation, if you desire breakfast for children you will need to request it and pay directly at the restaurantPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1100 reviews
Cleanliness: 7.98
Service: 8.45
Location: 8.99
Room Quality: 7.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 8.45
A
Amanda solo_traveller ca
10
2026-03-21 via Nuitee
L
Laura couple es
10
100% recommend
2026-03-20 via Nuitee
Y
yael couple il
9
Excellent location to explore the island
Pros:

Excellent location, the ability to use neighbor hotels pool, good communication with staff

Cons:

Room can be more clean and breakfast can be improved

2026-03-20 via Nuitee
H
hhac1980 couple co
9
Pros:

La.vista es hermosa. Tiene una excelente ubicación.

Cons:

No estaba sucia la habitación, pero si se sentía que no estaba limpia del todo. Tal vez sea porque es una estructura un poco vieja.

2026-03-19 via Nuitee
X
xavier family_with_children fr
10
Tres confortable en restant simple
Pros:

La terrasse avec vue sur le lac au petit déjeuner, très bon d’ailleurs.

2026-03-19 via Nuitee
K
Katharine solo_traveller us
9
Pros:

Beautiful views of the lake, super accessible to all things in Flores. The staff were incredibly kind and accommodating. Even letting us store our bags for free a few days after our stay when we were no longer hotel guests and letting us take the free airport shuttle!

2026-03-17 via Nuitee
G
Gabriele couple de
8
2026-03-17 via Nuitee
H
Hernández couple ar
10
Pros:

El alojamiento esta muy bien ubicado.
El desayuno muy rico.
Nos resolvieron el traslado al aeropuerto en la partida, un servicio súper importante por el horario del vuelo, por ser muy temprano nos dieron una vianda con el desayuno.

2026-03-15 via Nuitee
J
Jose Manuel couple es
10
Pros:

La atención del personal excelente y muy buena ubicación

Cons:

Todo bien

2026-03-14 via Nuitee
C
Contrino family_with_children it
8
2026-03-13 via Nuitee
H
Holger couple de
8
2026-03-12 via Nuitee
R
Rodrigo solo_traveller cl
8
Pros:

La ubicación y el desayuno

Cons:

Mal coordinación con el taxi en el aeropuerto

2026-03-12 via Nuitee
A
Alexiane couple fr
9
Détente à Flores
Pros:

Chambre avec vue sur le lac, spacieuse et confortable, au calme au dernier étage. Eau chaude dans la douche. Personnel accueillant, petit déjeuner avec vue. Emplacement central sur l'île, facile d'accès.

Cons:

Les coupures d'eau inopinées.

2026-03-12 via Nuitee
J
Jolanta Melninkaitis couple us
9
2026-03-12 via Nuitee
A
Alexiane couple fr
8
Parenthèse à Flores
Pros:

Emplacement de l'hôtel, eau chaude dans la douche, chambre confortable.
Choix au petit déjeuner et vue sur le lac.

Cons:

Chambre en rez-de-chaussée, à proximité de la zone petit déjeuner donc un peu bruyant le matin (un groupe de touristes matinaux au petit déjeuner).

2026-03-12 via Nuitee
M
Mariusz couple us
10
Best and very helpful personal! Good quality! All good!
Pros:

Best and very helpful personal! Good quality! All good!

2026-03-11 via Nuitee
P
Peter couple ch
9
Der richtige Ort für einen angenehmen Aufenthalt auf Flores.
Pros:

Tolle Lage, Zimmer mit Balkon zum See. Nachts sehr ruhig. Gutes Frühstück.

Cons:

Zimmer etwas klein.

2026-03-10 via Nuitee
F
Fernanda couple br
8
A bit outdated, but gets the job done
Pros:

The hotel is centrally located, yet on a quiet street. Breakfast is excellent, with different types of atol and traditional dishes to try each day. They also offer a complimentary airport transfer, and the air conditioning works perfectly

Cons:

The rooms feel a bit old-fashioned and could benefit from some renovation. They are also quite bright, and the bed was somewhat uncomfortable.

2026-03-10 via Nuitee
L
Lilliana extended_group cr
9
Eclipsada por ese bello lugar
Pros:

Estar frente al lago es una maravilla. Que tengan convenio de piscina con otros hoteles es muy bueno. La terraza de arriba maravillosa. Todo el personal se esmeró en darnos un buen servicio y atender cualquier necesidad. Las recomendación del Tour a Tikal fue excelente. El personal del Tour muy capacitado y entregado en su servicio. El traslado gratuito al aeropuerto ida y regreso del Hotel.

Cons:

Solo el baño tiene graditas pequeñas innecesarias, que a una persona mayor le puede dificultar manejarse. Se podría arreglar con solo ponerle cemento para desaparecerlas, para una mayor movilidad de personas mayores.

2026-03-09 via Nuitee
F
Frander couple cr
10
2026-03-08 via Nuitee