Hotel La Union

Hotels
7.9 (233 reviews)
Calle La Union , Flores , gt

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Luggage storage
Tour desk
Currency exchange
Shared kitchen
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Staff friendliness
Great location
Cons:
Electrical issues
Noise from the street

Categories

Cleanliness
7.15
Several reviews mentioned issues with cleanliness and maintenance, particularly regarding the shower and water infiltration.
Service
8.65
The staff was repeatedly praised for their friendliness and effort to communicate effectively.
Location
9.15
The location received high praise, especially for the views and proximity to attractions.
Room Quality
6.65
Concerns were raised about the comfort of the bed and noise issues, impacting sleep quality.
Amenities
7.65
Amenities such as WiFi and the rooftop bar were mentioned, though the WiFi speed was criticized.
Value for Money
7.65
Some guests felt the quality did not match the price, but there were mixed views.
Food and Beverage
8.15
Positive mentions were made regarding the rooftop bar and drinks.
Overall Experience
8.15
Despite some significant issues, the overall sentiment leans positive due to service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:26

Property Description

Welcome to Hotel La Union, your perfect retreat in Flores!

Luxurious Rooms with Spectacular Views
Indulge in comfort with our rooms featuring private bathrooms and hot water showers. Enjoy the picturesque views of Peten Itza lake from your own balcony. Stay connected with free WiFi and unwind with a TV and fan in each room.

Exceptional Service
Our 24-hour front desk is always ready to assist you, ensuring a hassle-free stay. Whether you need travel tips or extra amenities, we are here to make your experience unforgettable.

Convenient Location
Just a short 10-minute drive from Mundo Maya International Airport, Hotel La Union offers a prime location for your travels. Book now and experience the beauty of Flores with us!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for GTQ 50 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 233 reviews
Cleanliness: 7.15
Service: 8.65
Location: 9.15
Room Quality: 6.65
Amenities: 7.65
Value for Money: 7.65
Food and Beverage: 8.15
Overall Experience: 8.15
E
Erwin Alejandro • solo_traveller • co
10
Pros:

La ubicación y la vista del balcón al lago son excelentes.

Cons:

Todo estuvo bien en relación a calidad y precio

2026-05-06 • via Nuitee
C
Carlos Claudio • solo_traveller • ar
10
Pros:

El personal muy atento, la limpieza excelente

Cons:

No encontré nada malo

2026-04-28 • via Nuitee
C
Carlos Raul • family_with_children • ar
8
Fue de una noche pero lo pasamos muy bien cenamos en la terraza con vista al lago espectacular
Pros:

muy buenas vistas de las zonas de estar y la la terraza , en la isla el estacionamiento es complicado , la habitación de acuerdo al precio pagado

2026-04-27 • via Nuitee
G
Graciela • solo_traveller • cl
7
Pros:

Las camas muy comodas y la ubicación del hotel era buena, cerca de muchos locales para comer.

Cons:

El personal muy serio y con poca información al momento que se le preguntaba. Salvo por dos personas, el que nos recibió y una chica que nos atendió en un turno en la recepción. Fueron los únicos amables y con información oportuna.

2026-04-25 • via Nuitee
J
Juan Pablo Cetina • solo_traveller • bh
10
Pros:

La ubicación

2026-04-21 • via Nuitee
E
Encina • solo_traveller • cl
9
Pros:

La amabilidad del personal y la disposición para resolver mis consultas
El lugar limpio y ordenado
Muy céntrico y fácil acceso
La ubicación privilegiada y la vista al lago espectacular
Restaurantes muy cerca

Cons:

Un poco ruidoso pero aceptable

2026-04-20 • via Nuitee
D
Diana • solo_traveller • cr
8
Pros:

Buen servicio, céntrico y la terraza es muy bonita

Cons:

El baño es muy pequeño

2026-04-18 • via Nuitee
K
Kelvin • solo_traveller • ca
10
Best location by the lake.
Pros:

Great location by the lake. Staff were friendly and helpful with information. Great place for swimming in the lake and watching sunset.

Cons:

Room faced the street so was noisy. Wifi was poor in my room. Better in public spaces.

2026-04-17 • via Nuitee
M
Menendez Osorio • solo_traveller • gt
10
2026-04-13 • via Nuitee
D
Diego Fernado • couple • co
10
2026-04-13 • via Nuitee
G
Gustavo • solo_traveller • mx
10
Pros:

La atención del personal, amables y atentos

Cons:

Todo bien

2026-04-11 • via Nuitee
B
Belinda • solo_traveller • au
9
2026-04-09 • via Nuitee
N
Nicolas • couple • fr
8
Bien placé
Pros:

Bon emplacement
Balcon avec vue sur le lac
Lits ok
Clim ok

Cons:

Manque de place chambre assez petite
Pas de repose bagage (valise au sol)
Salle de bain petite et peu d'eau chaude ...
Eau potable à disposition pas très bonne

2026-04-02 • via Nuitee
J
Juan • extended_group • es
8
Buena relación calidad precio
Pros:

La ubicación, las vistas al lago, la limpieza es impecable

Cons:

El personal de recepción no era muy agradable. La habitación era muy oscura al ser interior.

2026-04-02 • via Nuitee
M
Miyaji • solo_traveller • jp
5
悪くはないが、
Pros:

テラスからの景色はいい。ただ窓から見える部屋はほとんどないと思う。

Cons:

Wi-Fiが遅い。夜電熱シャワーが故障し、翌朝修理してくれたが、対応が軽い気がした。

2026-03-30 • via Nuitee
J
John • solo_traveller • us
1
Thieves
Pros:

The location is convenient enough.

Cons:

Do not stay here. The cleaners stole 50USD from me.

2026-03-28 • via Nuitee
T
Tim • solo_traveller • gb
8
Stayed here for one night as my other hotel was fully booked. Good for the price.
Pros:

Write on the lake with great views. Good clean and basic room - value for money.

Cons:

Staff not that engaged.

2026-03-26 • via Nuitee
M
Monica • couple • gt
9
Súper!!
2026-03-20 • via Nuitee
M
Maximilian • couple • de
7
Top Lage
Pros:

Direkt am See gelegen und gleich neben dem Hotel ist ein Steg an dem man baden kann.

Cons:

Leider hat unser Zimmer sehr nach Putzmittel gerochen.
Das Hotel Restaurant hatte leider wegen Renovierung geschlossen.

2026-03-19 • via Nuitee
S
Shol • solo_traveller • gt
8
2026-03-19 • via Nuitee